<div><strong>Job Description</strong><br>RightNow media is looking for an experienced back-end engineer to join our software development team in McKinney, TX. This person will be responsible for writing high-quality server-side software as a member of our in-house team to create the services and data-stores that drive new experiences for our users on the web and native apps, with a focus on relational database systems and distributed service applications. This person will help the team design, develop, test, and implement technical solutions to drive business value. They will have the opportunity to solve complex problems using cutting-edge technologies and modern engineering practices.<br> <br>This person values personal and professional growth and has a passion for exploring and learning new topics. The successful candidate will strive for excellence in both their work and their relationships and maintain a professional outlook in all situations and interactions. This person will be detail-oriented, self-motivated, and able to accomplish tasks and objectives with minimal guidance.<br> <br>This role will be based at our headquarters near Dallas in McKinney, Texas. Typical days and hours of work are Monday through Friday, 8:30a.m.-5:00p.m.<br> <br><strong>What You’ll Do</strong></div><ul><li>Collaborate with and across development teams to design, develop, test and implement full-stack solutions by providing expertise in backend technologies and practices.</li><li>Contribute to software solutions using languages and frameworks such as C#/.Net, Python, JavaScript, TypeScript and NodeJS.</li><li>Build containerized and serverless distributed systems in the cloud.</li><li>Collaborate with digital product managers to design and deliver technical solutions that provide value to our customers.</li></ul><div><br><strong>Requirements</strong></div><ul><li>B.S. of Computer Science, Software Engineering, or other related field.</li><li>3+ years of experience in software development.</li><li>1+ years of experience in one of the following: C#, .Net, NodeJS.</li><li>Experience with Agile development practices.</li><li>Familiar with architectural concepts such as microservices, distributed systems, caching, and event-driven architecture.</li></ul><div><br><strong>Preferred Qualifications</strong></div><ul><li>Experience with AWS, GCP or Azure.</li><li>One of the following AWS Certifications: Developer - Associate</li><li>Experience developing serverless applications.</li><li>Proficient in unit and integration testing methodologies.</li><li>Proficient in relational and NoSQL database systems.</li></ul><div><br><strong>Benefits &amp; Other Information:</strong></div><div><strong>Schedule</strong><br>Full-time, Monday through Friday<br><br><strong>Work Location</strong><br>Office in McKinney, Texas (This is not a remote position.)<br><br><strong>Benefits</strong></div><ul><li>Medical, life, and disability insurance plans</li><li>Paid time off</li><li>Paid holidays (including the week between Christmas &amp; New Year)</li><li>Retirement plan plus employer matching</li><li>Conference and mission trip scholarships</li><li>Family bonding leave</li></ul><div><br><strong>About RightNow Media</strong></div><div>RightNow Media's mission is to work with the global church to inspire people to love others before self and Christ above all. We serve the global church by providing streaming video resources that inspire and equip people to disciple and love others at home, at work, at school, and in their communities. We love teamwork, authentic stories, our families, hard work, and the church.</div><div>&nbsp;</div><div>We have been a <strong>Certified Best Christian Workplace by the Best Christian Workplaces Institute </strong>for the past five years.</div>

Software Engineer, Backend

<div><strong>About the Team</strong></div><div>The Platform Support Team is a growing group of technically-inclined team members working to help clients learn and make the most of the Subsplash Platform. The secret to this team’s success is its wide array of skills. There are tech gurus, customer service geniuses, operations wizards, and amazing writers, all of whom contribute something unique to the team. If you like learning, teaching, technology, and animated GIFs, then you will fit right in!&nbsp;</div><div><br><strong>About the Role</strong></div><div>As the Onboarding Specialist, you will report to the Onboarding Manager. The Onboarding Specialist welcomes the client post-sale and curates the onboarding experience to optimize client retention, maximum adoption of services and delivering delight. You will excel in teaching the client how to use Subsplash tools, understand our diverse services and usher them through the process to realize their value.&nbsp;</div><div><br><strong>Your Priorities&nbsp;</strong></div><ul><li>Providing tailored services for paid implementation clients including but not limited to consulting, building and graphic design</li><li>Providing clients with creative direction and solutions to problems via tickets and phone calls and screen sharing</li><li>Working closely with the client to curate their onboarding journey and see that apps pass internal review in six weeks or less from signup</li><li>Reviewing client apps for quality assurance</li><li>Working with your team on new projects and ideas to better the client experience</li><li>Troubleshooting complex issues</li></ul><div>&nbsp;</div><div><strong>You Are...</strong></div><ul><li><strong>A Skilled Communicator:</strong> You’re a strong writer and comfortable on the phone</li><li><strong>A Subsplash Platform expert:</strong> including all areas related to onboarding for the App, Giving, SnapPages, and future products.&nbsp;</li><li><strong>Technical:</strong> You enjoy learning about new technology and understanding how things work. You can build a Subsplash app that will pass review in under one hour and translate a client’s previous website into a SnapPages site within 3 hours.&nbsp;</li><li><strong>A Problem Solver:</strong> You’re a critical thinker by nature and love solving puzzles</li><li><strong>Empathetic:</strong> Helping other people makes you happy</li><li><strong>A Good Teacher:</strong> You can make complex concepts seem simple</li><li><strong>An Awesome Human Being: </strong>You exemplify humility, innovation, and excellence. You do great work and continuously strive to improve and grow</li></ul><div><br><strong>Qualifications</strong></div><ul><li>2 years of customer service experience</li><li>Experience using systems like Zendesk, JIRA, Asana, and Google Apps</li></ul><div><br><strong>Bonus Qualifications</strong></div><ul><li>Basic coding knowledge</li><li>Experience with Photoshop and/or other image manipulation and design programs</li></ul><div><br><strong>Compensation</strong></div><ul><li>The total compensation for this role is between $50-55,000/yr.</li></ul><div><br><strong>Benefits</strong></div><div>Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, 401k Matching, Culture Building Events&nbsp;</div><div><br><em>This position is classified as Full-time/Non-Exempt and therefore is eligible for overtime pay.</em></div><div>Note: Employment with Subsplash is contingent upon satisfactory proof of employee’s right to work in the U.S., as required by law and upon completion of a basic background check and; Employment with Subsplash is considered “at will,” meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice.</div><div><em>Subsplash is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability or genetic information.</em></div><div><br><strong>About Subsplash</strong></div><div>Based in Seattle, Subsplash is an exciting award-winning team of 280+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we’ve pioneered the market with the first ever church mobile app. Since then, we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 14,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world.</div><div><br>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to Glassdoor and see for yourself!</div>

Customer Onboarding Specialist I

<div><strong>You Will Be Responsible For:</strong></div><div>The Senior Solutions Architect will be instrumental in designing and delivering advanced solutions that bridge the gap between technology and healthcare. This role requires expertise in contact center operations, omni-channel communication strategies, and the application of AI/machine learning in healthcare contexts. The successful candidate will work closely with clients and internal teams to create tailored solutions that drive innovation and efficiency in healthcare delivery.<br><br></div><div><strong>PRINCIPAL DUTIES AND JOB RESPONSIBILITIES</strong> <strong>:</strong></div><ul><li>Collaborate closely with clients to understand their unique challenges and objectives related to contact centers, omni-channel communication, AI/machine learning, and healthcare processes.</li><li>Design comprehensive and scalable solutions that integrate contact center functionalities, omni-channel communication strategies, and AI/machine learning technologies to address healthcare-specific requirements.</li><li>Develop technical proposals and presentations that effectively communicate the proposed solutions and their benefits to clients.</li><li>Lead the implementation of solutions, ensuring alignment with industry best practices, security standards, and healthcare regulations.</li><li>Provide guidance and support to development teams throughout the project lifecycle, ensuring successful delivery within established timelines and budgets.</li><li>Stay updated with emerging technologies, industry trends, and advancements in healthcare, contact center operations, and AI/machine learning.</li><li>Act as a subject matter expert in healthcare technology, offering insights and recommendations to clients and internal stakeholders.</li><li>Collaborate with cross-functional teams, including sales, product development, and project management, to ensure seamless execution of projects.</li><li>Leads the analysis of feasibility, cost ramifications, economies, or other aspects of planned or potential programs.</li><li>Manages technical relationships with key vendors and technology development companies.</li><li>Coordinate and communicate with staff members (Contact Center Leadership &amp; IT Teams) of all levels throughout the business process.</li></ul><div>Qualifications<br><br></div><div><strong>What You Will Need:<br></strong><br></div><div><strong>KNOWLEDGE AND SKILLS REQUIRED:</strong></div><ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).</li><li>Proven experience as a Solutions Architect, with a focus on contact centers, omni-channel communication, AI/machine learning, CRM, and healthcare solutions.</li><li>In-depth understanding of contact center operations, including telephony systems, IVR, workforce management, and customer engagement strategies.</li><li>Familiarity with omni-channel communication platforms and their integration with contact center solutions.</li><li>Expertise in AI/machine learning technologies and their applications in healthcare, such as predictive analytics, natural language processing, and personalized healthcare solutions.</li><li>Knowledge of healthcare regulations and compliance standards, including HIPAA.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Strong problem-solving abilities and analytical thinking.</li><li>Ability to work collaboratively in cross-functional teams and lead technical discussions with clients.</li></ul><div><br></div><div><strong><em>KNOWLEDGE AND SKILLS PREFERRED:</em></strong></div><ul><li>Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert).</li><li>Prior experience working in a healthcare IT environment.</li><li>Knowledge of CRM systems and their integration with healthcare solutions.</li><li>Experience with cloud platforms such as AWS, Azure, or Google Cloud.</li><li>Familiarity with DevOps practices and tools.</li><li>Proven track record of successful project delivery in healthcare settings.</li></ul><div><br></div><div><strong>EDUCATION AND EXPERIENCE REQUIRED:</strong></div><ul><li>Bachelor's degree</li><li>Minimum of 7 years’ experience with at least 2 years in an IT leadership role</li></ul><div><br><strong><em>EDUCATION AND EXPERIENCE PREFERRED</em></strong> <em>:</em></div><ul><li>Master’s Degree</li></ul><div><br></div><div><strong><em>LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:<br></em></strong><br></div><div><strong><em>•</em></strong> <strong><em>Project Management Professional (PMP), Certified ScrumMaster (CSM), Certified Scrum Professional (CSP)</em></strong></div><div><strong><em>•</em></strong> <strong><em>Hyperscaler Certifications:</em></strong> <strong><em>Google/AWS/Azure Solutions Architect</em></strong></div><div><strong><em>•</em></strong> <strong><em>Cloud Telephony Certifications: Five9, Microsoft Dynamics</em></strong></div><div><strong><em>•</em></strong> <strong><em>Salesforce Certifications: Technical Architect, Systems Architect</em></strong></div><div><strong><em>•</em></strong> <strong><em>Epic Certifications: Cadence, Prelude, MyChart<br></em></strong><br></div><div>This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.</div><div><br></div><div>We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.</div>

Senior Solutions Architect

<div>As a <strong>Senior Web Developer </strong>you will be joining our web team to assist in the development and maintenance of new and existing systems that enable customers to purchase and use our software with ease.</div><div><br><strong>Key Responsibilities</strong></div><ul><li>Help provide technical leadership and guidance to the development team</li><li>Architect solutions that balance functionality, performance, and scalability</li><li>Identify and address technical debt and architectural deficiencies</li><li>Evaluate and recommend new technologies and tools to improve development processes</li><li>Collaborate with stakeholders to define project scope, requirements, and timelines</li><li>Create, review, and approve technical designs and implementations</li><li>Act as a subject matter expert, providing insights and recommendations on web development best practices</li></ul><div><br><strong>Minimum Requirements</strong></div><ul><li>Comfortable taking on technical ownership of projects, or large features on highly complex projects.</li><li>5+ years professional experience as a software engineer in a work environment</li><li>3+ years Laravel/Django/Rails professional experience in a work environment</li><li>2+ years application design/architecture experience</li><li>Advanced knowledge of React/JavaScript/TypeScript/HTML/CSS</li><li>Advanced knowledge of database architecture and design</li><li>Excellent verbal and written communication skills, attention to detail</li><li>Must be able to work Eastern Standard Time hours of 9am to 5pm</li></ul><div><br><strong>Nice to Haves</strong></div><ul><li>Experience working in an agile environment, with a deep knowledge and understanding of how Renewed Vision Products (ProPresenter, PVP, ProVideoServer, Scoreboard) are used in production environments.</li><li>DevOps experience</li></ul>

Senior Web Developer

<div><strong>Summary</strong>:<br>This is a crucial role at Answers in Genesis in the Brand, Product Development Department.&nbsp; This candidate will interact with all departments within AiG including Product Sales, Product Development, Marketing, Events, Design, Outreach, International, Educational Resources, Creation Museum, Ark Encounter, and others. This position will require all stages of Project Management, initiation, planning, execution, monitoring and controlling, and closing phases. Coordinating, scheduling, and prioritizing a multitude of product development projects simultaneously.&nbsp; Ability to Work with stakeholders and product development team to ensure projects are completed, tracked, and delivered on time and on budget.<br><br>In addition, they will need to handle a wide range of administrative support related tasks and work independently with little or no supervision. Must be exceedingly well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people and projects.&nbsp; They will need to provide a high-level administrative support by conducting research, preparing statistical reports, preparing profit and loss statements, handling information requests, and performing clerical functions such as preparing correspondence, expense reports, purchase orders, receiving visitors, arranging conference calls, and scheduling meetings.<br><br>The ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality is crucial in this role.&nbsp; Strong level written and verbal communication skills, strong decision-making ability and attention to detail are equally important.</div><div>Qualifications</div><div><br><strong>Responsibilities</strong>&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<br>&nbsp;</div><ol><li>Project management responsibilities include identifying project requirements to define the outcomes; addressing various needs, concerns and expectations of others; setting up, maintaining and carrying out communications; managing others; creating project deliverables; and balancing competing project constraints.</li><li>Monitor project progress and set deadlines</li><li>Solve issues that arise.</li><li>Manage the cost of the project</li><li>Ensure stakeholder satisfaction</li><li>Evaluate project performance.</li><li>Plan and develop the project idea.&nbsp;</li><li>Schedule and attend periodic meetings of department teams.</li><li>Be responsible for heavy calendar management, requiring interaction with both internal and external and all AiG Brand and Product Development personnel.</li><li>Coordinate travel plans/schedule for CMO, VP, Director and other personnel on the product development team.</li><li>Provide administrative support to CMO and managers.</li><li>Prepare meeting agendas, meeting notes, and documentation.</li><li>Manage event projects, planning and execution.</li><li>Execute a project management model throughout each project life cycle.</li><li>Coordinate multiple projects from conception to production working closely with AiG personnel, designers, print shop, outside vendors, and Senior Management to ensure deadlines are met.</li><li>Coordinate recurring projects including maintaining schedules and tracking of print projects including but not limited to the newsletter, magazine subscription renewal letters, etc.</li><li>Prioritize and administer multiple projects simultaneously and follow through independently on issues in a timely manner.</li><li>Manage all design team projects using project management software.</li><li>Manage day-to-day problem solving and user support, coordinating efforts to increase<br>efficiency and communication.</li><li>&nbsp;obtaining, analyzing, and ordering estimates for all projects requiring outsource production.&nbsp;</li><li>Review and summarize miscellaneous reports and documents; prepare background<br>documents and outgoing mail as necessary.</li><li>Prepare individual expense reports, attaching all receipts and filing all proper<br>documentation.</li><li>Balance and maintain banking for our department.</li><li>Prepare purchase orders, track invoices, and monitor/maintain overall budgets.</li><li>File/maintain high level and confidential office documentation.</li><li>All other duties and responsibilities as assigned by management.</li></ol><div>&nbsp;</div><div><strong>REQUIREMENTS</strong></div><ol><li>&nbsp;Strong in the areas of integrity, service, professionalism, and critical &amp; creative thinking.</li><li>Able to work independently.</li><li>Superior organizational skills (a proven track record) and attention to details.</li><li>Able to handle multiple large projects with skill and flexibility.</li><li>Able to complete tasks in a timely manner</li><li>Able to work well under pressure, determine priorities and produce results</li><li>Possess good writing, oral communication, and analytical skills.</li><li>Advanced understanding of Microsoft Word, Excel, and Outlook.</li><li>Flexibility and the ability to work together with many personality types at different levels.</li><li>Desire to be a team player in an exciting God-centered ministry and willing to help wherever needed in a humble, gracious manner.</li><li>Willing and able to adapt to changes in policies, procedures, and work assignments</li><li>A marketing mindset</li></ol><div>&nbsp;</div><div><strong>Education &amp; Experience</strong></div><ol><li>Bachelor’s degree or equivalent experience in either administrative, project management or a computer-related field.</li><li>Five years administrative or project management experience (or equivalent).</li><li>Proficiency with Microsoft Word, Excel, Outlook, and other productivity tools.</li></ol><div>&nbsp;</div><div><strong>Items needed for possible employment</strong></div><ul><li>Completion of on-line application</li><li>Resume</li><li>Salary requirements</li><li>Salvation testimony</li><li>Creation belief statement</li><li>Confirmation of your agreement with the AiG Statement of Faith</li></ul>

Project Manager

<div><strong>The range for this role is $89,000 - $122,000&nbsp;</strong></div><div><br><strong>Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 10% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.&nbsp;</strong></div><div><br><strong>Our headquarters are located in Central Florida, Melbourne to be specific. While we prefer hiring someone who can work onsite, we are also open to hiring a fully remote candidate who meets all the minimum requirements. We are set up to employ remotely in the following states: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV.&nbsp;</strong></div><div><br><strong>The Mission</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Job</strong></div><div>The <em>Site Reliability Engineer</em> will define, implement, and drive operational best practices using Site Reliability Engineering technologies and processes while partnering with the SRE Manager and Director of Production Support to support our existing Application and Operations Infrastructure, the Software Delivery Lifecycle (SDLC), as well as organizational processes and procedures. This role is plays a critical part in maintaining our current applications and architecture as well as our next generation of innovative applications and solutions. It works in concert with the rest of the SRE team as a "first line of defense" team for operations of our internal and external production software and systems.<br><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Implement site reliability principles for increased visibility and efficiency to Christian Care Ministry's(CCM) IT performance processes&nbsp;</li><li>Analyze, design, and evaluate automation scripts and systems&nbsp;</li><li>Provide operations and systems administration of on-premise and cloud-hosted platforms supporting all CCM IT engineering software systems and services&nbsp;</li><li>Monitor and implement solutions - both server and web applications - to identify potential gaps; assess system performance and recommend improvements&nbsp;</li><li>Resolve issues escalated by technicians, engineers, and vendors&nbsp;</li><li>Provide support and guidance to stakeholders via tickets, email, and face-to-face communications</li><li>Ensure data is handled, transferred, or processed according to legal and company guidelines</li><li>Maintain responsibility for the satisfaction of our internal customers, members, and vendors alike, by ensuring adherence to defined service-level agreements for CCM IT software systems and services&nbsp;</li><li>Develop strong production engineering processes, taking responsibility for software availability, latency, performance, efficiency, and security best-practices. This includes change/configuration management, monitoring, emergency response, disaster recovery, capacity planning, and tooling/automation of our infrastructure and deployment workflow</li><li>Work with leadership to develop and implement effective, consistent IT Production Operations policies, practices, and tools&nbsp;</li><li>Focus software development on optimizing existing systems, building stronger infrastructure and eliminating work-through automation – all while relentlessly keeping customers informed, meeting deadlines, and managing expectations</li><li>Continually keep job knowledge up‐to‐date by studying new development/SRE tools, techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal and professional networks; participating in professional organizations&nbsp;</li><li>Act as a change agent for the long-term strategic technical good of Christian Care Ministry and manage dependencies while noticing overlaps or inconsistencies amongst processes</li><li>Communicate “front line” knowledge back into core engineering in order to build better and more delightful products</li><li>Participate in an on-call rotation&nbsp;</li><li>Forge strategic alliances between engineering and the leadership of other impacted departments&nbsp;</li><li>Effectively and consistently interact with peers to optimize current projects and processes</li><li>Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs</li><li>Perform all other duties as assigned</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Ability to work in a fast-paced, multi-project environment; meeting commitments and deadlines</li><li>Strong negotiation and conflict resolution skills</li><li>Ability to set objectives and organize work to achieve goals – can determine priorities and manage time appropriately</li><li>Ability to interpret and scope customer requirements</li><li>Effective problem solving and analytical skills in both team and independent environments</li><li>Ability to establish processes, track, and measure results</li><li>Leadership skill and desire to help other departments and co-workers achieve their goals/tasks as it relates to the mission of CCM – must be able to effectively negotiate with teams to work through constraints and alternatives</li><li>Organized, and detail-oriented with a concise, impactful writing and communication style</li><li>Relentlessly high standards and self-discipline, with the ability to inspire passion in others</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Collaborates – builds partnerships and works collaboratively with others to meet objectives. This role requires a high level of internal customer interaction to meet objectives</li><li>Manages Conflict – handles conflict situations effectively.</li><li>Situational Adaptability – adapting approach and demeanor in real time to match the shifting demands of different situations.</li><li>Tech Savvy – anticipate and adopt innovations in technology applications for business</li><li>Strong analytical skills – ability to diagnose complex problems and issues with data not easily understood</li><li>Planning and Organizing – ability to work effectively without supervision</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Bachelor’s degree or higher in a relevant field <em>required</em>, with computer science, information systems, or engineering <em>preferred</em></li><li>Five or more years of experience solving customer problems with technical solutions <em>required</em></li><li>Experience with Agile and Scrum processes and/or complex IT projects is <em>a plus</em></li><li>Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)</li><li>Experience in a healthcare-related field <em>a plus</em></li><li>Experience in several areas of our current software technology stacks<ul><li><strong>Ideal:</strong> Typescript, Node.js, Mulesoft, Gitlab, Heroku, Linux, Docker</li><li>Preferred: JavaScript,&nbsp; React/Redux, React‐Native,&nbsp; .NET, SQL/Postgres, REST APIs,&nbsp; Okta IDM) and/or the solutions that support our software technology stacks (Git, Gitlab with CI/CD Pipelines, Copado CI/CD, Atlassian Stack (Jira, Confluence, OpsGenie, Statuspage), Twilio,&nbsp; AWS, Rackspace, Salesforce, Windows Server VMs, Networking, Containers, Email, DNS)</li></ul></li></ul><div><br><strong>Supervisory Responsibilities</strong></div><ul><li>This job has no supervisory responsibilities</li></ul><div><br><strong>Incentives &amp; Benefits</strong></div><div>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.</div><div>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:</div><ul><li>100% paid Medical for employees/99% for family</li><li>Generous employer Health Savings Account (HSA) contributions</li><li>Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance</li><li>6 weeks of paid parental leave (for both mom and dad)</li><li>Dental - two plans to choose from</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match on ROTH or Traditional contributions</li><li>Generous paid-time off and 11 paid holidays</li><li>Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo</li><li>Employee Assistance Program including no cost, in-person mental health visits and employee discounts</li><li>Monetary Anniversary Awards Program</li><li>Monetary Birthday Awards</li></ul>

Site Reliability Engineer

<div><strong>Experience level</strong>: Senior</div><div><strong>Role</strong>: Full-stack web developer and domain architect</div><div><strong>Industry</strong>: Enterprise, non-profit charity</div><div><strong>Salary:</strong> $117,211.56 - $197,028.55 (typically $120,000 - $170,000). DOE.</div><div><br><strong>Company size</strong>: 1,000+</div><div>We are seeking an exceptional Principal Software Development Engineer with a proven history of leading teams to deliver high-quality web apps. This role is ideal for someone with a passion for developing quality websites, web apps, and eCommerce platforms who strives to elevate our web-based experiences. In this exclusive position, you will translate solution architecture into actionable tasks, guiding the team in writing high-quality, reusable code that adheres to best practices. You will be skilled at converting business narratives and technical directions from solution architects into well-documented stories, complete with flow diagrams, architecture docs, and patterns as needed. As the domain architect for the web on our Apps team, you will be responsible for full-stack development, code reviews, and providing thought leadership on engineering principles such as single responsibility, loose coupling, YAGNI, etc. The ideal candidate is a collaborative team player committed to delivering the highest quality web applications.</div><div><br>As a developer for World Vision, you are building the tools that will lead to a better life for thousands of children in the most vulnerable places around the world. At World Vision we are going to the ends of the earth, often where no one else goes, to pull up the roots of poverty and plant the seeds of change. Help us carry out our Christian organization's mission, vision, and strategies by building customer-facing websites, web apps, and other digital properties.</div><div><br><strong>What You Will Do</strong></div><ul><li>Lead development for some of our most important projects, from pixels to database.</li><li>Roughly 25% of the time on architecture/work breakdown; 50% writing code; and 25% coaching, reviewing, and advocating for good engineering principles with other devs. This is not a people management role.</li><li>Take technical direction from Solution Architects and break down work into consumable, understandable, and well-written tasks for the development team.</li><li>Work with other Domain Architects to brainstorm ideas and discover creative and innovative ways to develop solutions that are reusable and sustainable.</li><li>Implement and coach the less senior developers best practices such as Loose Coupling, KISS, DRY, BDUF, YAGNI, Separation of Concerns, Single Responsibility etc.</li><li>Write high-quality software in technologies like JavaScript with ReactJS, HTML5, CSS, WS, WordPress, PHP, MySQL, Node.js, Azure, Twilio, Auth0, and others.</li><li>Write high-quality, WordPress themes, plugins, and APIs built to standards.</li><li>Develop core eCommerce capabilities across the organization.</li><li>Contribute and help develop our entire SDLC.</li><li>Take ownership of solutions and project deliverables and clearly communicate project dependencies, blockers, changes, and limitations.</li><li>Enhance the productivity and velocity of the team by your expertise, coaching, and clarity.</li><li>Contribute to the architecture of our online experiences across all parts of the organization: web, financials, CRM, marketing automation, EDW, and others.</li><li>Contribute to the DevOps process and tool building.</li><li>Collaborate with other engineers, TPMs, Product Owners, Designers, and Business Units.</li><li>Collaborate with support team, QA team, and digital solutions team.</li><li>Keep Christ central in individual and corporate life. Actively participate in and contribute to the spiritual disciplines of the organization (e.g. Christian conduct, chapel, prayer, worship, devotions, and leadership of devotions). Incorporate World Vision Core Values into decisions within scope of role.&nbsp;</li></ul><div><br><strong>Who You’ll Work With</strong></div><ul><li>Solution architects and other domain architects</li><li>Other full-stack and front-end developers on the Apps team</li><li>QA testers</li><li>DevOps and Oncall for all support, maintenance, and on-call duties</li><li>Technical Program Managers who will help identify and break down work</li><li>Product Managers and UX designers envisioning excellent user experiences</li><li>API developers on our backend enterprise Web Services team</li><li>Architects of various aspects of our system</li></ul><div><br><strong>Required Experience</strong></div><ul><li>Bachelor's degree or equivalent, relevant work experience.</li><li>In addition to education or education equivalent, requires 8 or more years of work experience in web software development.</li><li>Excellent verbal and written communication skills.</li><li>Expertise in communicating complex ideas through diagrams and documentation.</li><li>Expertise working with a team of developers in the same codebase.</li><li>Expertise in JavaScript, ReactJS, HTML, and CSS.</li><li>Expertise in PHP and WordPress.</li><li>Expertise with eCommerce.</li><li>Experience managing and configuring software in a cloud-based environment (e.g., Azure, AWS, GCP, etc.)</li><li>Experience with API development and integrations.</li><li>Experience in writing details for stories/tickets.</li><li>Experience with agile/scrum and Kanban methodologies.</li><li>Experience launching consumer-facing software solutions.</li></ul><div><br><strong>Salary Range &amp; Benefits</strong></div><div>Your compensation and benefits are important to you so they’re important to us. The salary range for this role is $117,211.56 - $197,028.55. Applies to locations with a market similar to our U.S. HQ in the Greater Seattle area. A different range may apply based on your work location. The typical hiring range is $120,000 - $170,000. Job offers within the range are based on relevant job qualifications and pay equity. Job offers within the range are based on relevant job qualifications and pay equity. World Vision employees see our <em>Salary Administration Guidelines</em> and <em>My Life My Benefits</em> pages on our organization intranet known as The Vine. Please indicate the range you're targeting when asked during the application process. In addition, we have a robust and comprehensive benefits package to round out our total compensation package. Additionally, merit, auto allowance, and relocation are available to eligible employees based on existing plans..&nbsp;</div><div>&nbsp;</div><div><strong>Job Location: </strong>REMOTE, US</div>

Principal Software Development Engineer

<div><strong>Description</strong></div><div>The role is responsible for planning, executing, and delivering projects on time, within scope, and within budget. The IT Project Manager will coordinate with cross-functional teams, stakeholders, and vendors to ensure project success. Project types include software development, off-the-shelf applications as well as infrastructure upgrades and implementation.<br><br>This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God-honoring fashion. This position provides opportunities for spiritual, personal, and professional development.<br><br><strong>Responsibilities</strong>:</div><ul><li>Promote the mission and standards of Answers in Genesis.</li><li>Create a SERVE culture environment in all work done.</li><li>Approach all tasks with a second mile mindset.</li><li>Prioritize personal integrity in all interactions and assignments.</li><li>Define project goals, and deliverables in collaboration with stakeholders.</li><li>Develop detailed project plans, schedules, and budgets to track progress and resource allocation.</li><li>Lead project meetings and communicate project objectives, roles, and responsibilities to team members.</li><li>Identify and manage project risks, issues, and dependencies throughout the project lifecycle.</li><li>Monitor and report on project progress to stakeholders, including status updates, milestone achievements, and budget/spending.</li><li>Coordinate with cross-functional teams, including IT developers, business analysts, quality assurance, and operations, to ensure project alignment and execution.</li><li>Manage project resources, including personnel, equipment, and materials, to meet project requirements.</li><li>Ensure adherence to project management methodologies and best practices.</li><li>Facilitate project meetings, workshops, and reviews to gather feedback, resolve issues, and make decisions.</li><li>Conduct post-project reviews to evaluate lessons learned and identify areas for improvement.</li></ul><div><br></div><h3>Qualifications</h3><div><br><strong>Requirements:</strong></div><ul><li>Excellent leadership and team management skills.</li><li>Strong communication and interpersonal abilities.</li><li>Exceptional organizational and time management skills.</li><li>Proficiency in project management tools and software.</li><li>Sound understanding of IT systems and technologies.</li><li>Ability to prioritize tasks and manage multiple projects simultaneously.</li><li>Problem-solving and decision-making skills.</li><li>Risk management and mitigation expertise.</li><li>Negotiation and conflict resolution skills.</li></ul><div><strong><br>Education &amp; Experience:</strong></div><ul><li>Bachelor's degree in Information Technology, Computer Science, or related field.</li><li>3+ years experience in technical project management, program management, or business/systems analysis.</li><li>Certification in project management (e.g., PMP, PRINCE2) is a plus.</li><li>Working use of a project planning tool (e.g. JIRA, Monday, ClickUp). Familiarity with Agile/Scrum methodologies is a plus.</li><li>Experience working with remote teams and distributed stakeholders.</li><li>Knowledge of IT infrastructure, software development lifecycle (SDLC), and IT service management (ITSM) processes.</li></ul>

Information Technology Project Manager

<div><strong>Base Pay Range: $130,000 - $160,000</strong></div><div><br>Our headquarters are located in Central Florida, Melbourne to be specific. While we prefer hiring someone who can work onsite, we are also open to hiring a fully remote candidate who meets all the minimum requirements. We are set up to employ remotely in the following states: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV.</div><div><br><strong>Who We Are</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry agrees to our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith</a> which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Role</strong></div><div>The Senior Software Solutions Architect (SSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The SSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, and working directly with the software delivery team to ensure quality development and release of features. The SSA coordinates with our project managers, executive sponsors, and departmental “business owners” to ensure organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy.</div><div><br>From a scrum team perspective, the Senior Solutions Architect acts as the “Technical Product Owner” within their value stream. This includes:</div><ul><li>Posing critical discovery questions during the requirements-gathering process to ensure a clear understanding of what CCM is trying to solve</li><li>Performing feasibility-analysis on initiative requirements, understanding what we can implement through modifications to our current architecture and what depends on new architecture being built</li><li>Assembling feature roadmaps, staging for dependencies, and ensuring iterative and incremental delivery to satisfy initiative requirements</li><li>Documenting features with functional design – coordinating with UX Researchers/Designers, Enterprise/Systems Architects, Vendors, Security/Compliance, and Production Operations to capture the intended functional design</li><li>Authoring and leading the grooming of user stories for their scrum team</li><li>Prioritizing at the feature and user story level, ensuring that scrum team deliverables align with overall organizational goals</li><li>Mentoring and leading team members</li></ul><div><br><strong>The Senior Solutions Architect – Financial Solutions specifically focuses on CCM’s value stream related to:</strong></div><ul><li>Billing (invoicing, payments processing)</li><li>Banking (including KYC/AML, ACH, RTP, FedNow, Account Ownership Verification)</li><li>Pricing (including quoting, coupons, etc)</li><li>Need Sharing (the movement of funds between bank accounts to facilitate payments to healthcare providers).</li></ul><div><br><strong>In particular, we are seeking an individual with experience in, and excitement for, FinTech integrations</strong>. Some Fintechs you may have worked with include: Stripe, Tabapay, Plaid, Alloy, Socure, Authorize.net, and more.</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Craft value stream software feature roadmaps, prioritizing stakeholder feature delivery alongside architectural improvements</li><li>Translate requirements into end user / stakeholder-readable Functional Design documents</li><li>Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person)</li><li>Properly scope, design, and size business feature delivery efforts</li><li>Provide direction and guidance on solution architecture to the IT Delivery teams through functional design specifications and feature specifications</li><li>Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, etc.)</li><li>Serve as Product Owner for Agile Software Delivery teams</li><li>Participate in Design and Sprint sessions following Scrum methodology</li><li>Manage time effectively, communicating project status accurately to Project Managers</li><li>Design with guidance from the Enterprise/Systems Architects, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns</li><li>Work with the manager of Design and Architecture to design value stream roadmaps to best align with business strategy</li><li>Mentor Software Developers, and User Experience designers in requirements elicitation, functional design, and decomposition</li><li>Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem-resolution to facilitate success</li><li>Support vendor evaluations - provide recommendations and assessment scoring</li><li>Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional solution requirements that would not be clear to the business</li><li>Drive the sourcing of new solutions to help generate improvements to processes</li><li>Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII</li><li>Contribute to the exercise and expression of the Ministry’s Christian beliefs</li><li>Other duties as assigned</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions</li><li>Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology</li><li>Ability to functionally design &amp; specify complex solutions, including As-Is and To-Be diagrams (both user and data flow), functional requirement definition via user stories (As a __, I want __ so I can ___), and functional acceptance criteria definition (Given __ when __ then __)</li><li>Working knowledge of business process modeling and collaboration tools (Jira, MS Teams, Confluence)</li><li>Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level</li><li>Strong experience designing for Full Stack application development teams using a variety of languages</li><li>Working knowledge of web-focused software architecture including Single-Page Applications, RESTful JSON APIs, Databases, Message Queueing and Pub/Sub</li><li>Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)</li><li>Serve as a proven expert of technology with expertise in the design, creation, management, and business use of large enterprise applications</li><li>Jedi-like ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success</li><li>Ability to work in a fast-paced environment, multi-project environment, meeting commitments and deadlines</li><li>Ability to effectively utilize a User Experience team for user research, interaction design, information architecture, user interface design, and usability evaluation</li><li>Ability to lead assessment of development budgets and schedules</li><li>Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and HAVE FUN</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</li><li>Manages complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems</li><li>Customer focus - Building strong customer relationships and delivering customer-centric solutions.</li><li>Tech savvy - Anticipating and adopting innovations in business-building digital technology applications</li><li>Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Prior industry experience in designing and building solutions for banking, billing, or payments processing <em>required</em></li><li>Bachelor’s degree with 10+ years experience in software solution design and implementation of complex IT projects OR 15+ years experience in software solution design and implementation of complex IT projects <em>required</em></li><li>7+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated <em>required</em></li><li>Experience with domain-driven software architecture, system integration, software development, and data modeling <em>required</em></li><li>Master’s degree is <em>a plus</em> – either in technology or business (MBA)</li><li>Agile software development experience (certified Product Owner <em>preferred</em>)</li><li>Experience in a healthcare-related field <em>preferred</em></li><li>Experience as a Solution Architect in the health plan industry <em>preferred</em></li></ul><div><br><strong>Incentives &amp; Benefits</strong></div><div>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.</div><div>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:</div><ul><li>100% paid Medical for employees/99% for family</li><li>Generous employer Health Savings Account (HSA) contributions</li><li>Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance</li><li>6 weeks of paid parental leave (for both mom and dad)</li><li>Dental - two plans to choose from</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match on ROTH or Traditional contributions</li><li>Generous paid-time off and 11 paid holidays</li><li>Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo&nbsp;</li><li>Employee Assistance Program including no cost, in-person mental health visits and employee discounts</li><li>Monetary Anniversary Awards Program</li><li>Monetary Birthday Awards</li></ul>

Sr. Software Solutions Architect - Financial Solutions

<div><strong>Overview</strong><br>The Quality and Change Assurance Manager is a multifaceted role responsible for overseeing quality assurance processes and change management practices within the IT department. This position plays a critical role in ensuring the reliability, stability, and security of IT systems and applications through rigorous testing, evaluation, and controlled change implementation.<br><br>This position will allow one to impact others through a service mindset centered on making an eternal difference. This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God-honoring fashion. This position provides opportunities for spiritual, personal, and professional development.<br><br><strong>Responsibilities</strong></div><ul><li>Promote the mission and standards of Answers in Genesis.</li><li>Create a SERVE culture environment in all work done.</li><li>Approach all tasks with a second mile mindset.</li><li>Prioritize personal integrity in all interactions and assignments.</li></ul><div><strong><br>Quality Assurance Management</strong></div><ul><li>Develop and implement QA strategies, policies, and procedures to ensure the quality and reliability of IT systems, applications, and services.</li><li>Establish QA standards, methodologies, and best practices to guide testing activities across the software development lifecycle (SDLC).</li><li>Define test plans, test cases, and test scripts for functional, regression, performance, and security testing.</li><li>Manage the activities of performance, stress and regression testing, as well as bench testing for hardware implementations.</li></ul><div>&nbsp;</div><div><strong><br>Testing and Evaluation</strong></div><ul><li>Coordinate and oversee testing efforts, including manual and automated testing activities, to validate system functionality, performance, and security.</li><li>Conduct thorough reviews of software requirements, designs, and code to identify defects, discrepancies, and potential risks.</li><li>Collaborate with development teams to prioritize and resolve defects and ensure that software releases meet quality standards and user requirements.</li></ul><div><strong><br>Change Management</strong></div><ul><li>Ensure user testing is completed and signed off before progression from development to production.</li><li>Establish processes for large and small changes, where small changes are accommodated and conducted though pre-approved processes.</li><li>Conduct readiness review through committee participation that includes technicians and end users.</li><li>Develop and implement change management processes and controls to govern the introduction of changes into IT environments while minimizing disruption and risk.</li><li>Review and assess proposed changes, evaluating their impact on IT systems, infrastructure, and operations.</li><li>Coordinate change approval, scheduling, and communication activities to ensure that changes are implemented efficiently and effectively.</li></ul><div>&nbsp;</div><div><strong><br>Compliance and Auditing</strong></div><ul><li>Ensure compliance with relevant regulations, standards, and industry best practices related to quality assurance and change management (e.g., ISO 9001, ITIL, GDPR).</li></ul><div>&nbsp;</div><div><strong><br>Continuous Improvement</strong></div><ul><li>Identify opportunities for process improvements, automation, and efficiency gains within the QA and change management functions.</li><li>Implement corrective and preventive actions to address root causes of quality issues and change-related incidents.</li><li>Foster a culture of continuous learning and improvement within the IT organization.</li></ul><div><br><strong>Qualifications</strong></div><ul><li>Bachelor's degree in Computer Science, Information Technology, or related field.</li><li>Proven experience (3+ years) in quality assurance, change management, or a related field within IT.</li><li>Strong understanding of software development methodologies (e.g., Agile, Waterfall) and quality assurance principles.</li><li>Experience with testing tools and technologies (e.g., Selenium, JMeter) and change management tools (e.g., ServiceNow, JIRA).</li><li>Familiarity with ITIL practices and frameworks, particularly in the areas of change management and release management.</li><li>Excellent analytical, problem-solving, and decision-making skills.</li><li>Strong communication and collaboration skills.</li><li>Relevant certifications (e.g., ISTQB, ITIL) are a plus.</li></ul>

Quality and Change Assurance Manager

<div><strong>Your role, in a nutshell</strong></div><div>As a Dev Ops Engineer at Glass Canvas, your primary responsibility is to ensure the highest standards of quality and reliability for our Tilma platform. You will play a critical role in identifying and resolving issues, ensuring the seamless operation of our digital tools. Your expertise in developer tooling and system maintenance will directly contribute to the effectiveness of our mission-driven technology solutions.<br><br></div><div><strong>The Product</strong></div><div>Founded in 2011, our mission is to empower the Church to form resilient disciples in our modern age. At the heart of Tilma, we are about unlocking the ministry potential of our customers.<br><br></div><div>We equip them with a suite of tools, content and strategies to help ministry leaders and pastors reinvigorate the faithful and foster deep, transformative community engagement. We believe in the power of unity and resilience, shaping the Church of today and tomorrow.<br><br></div><div><strong>Ministry Tools</strong></div><div>Our technology helps you network your subsidiaries together, and amplify your ministry effort. Designed specifically for the Church from the ground up with a ministry focus so that you can better know and serve your people.<br><br></div><div><strong>Ministry Network</strong></div><div>Designed to support busy diocesan directors reach specific mission-focused objectives. We curate the best content, create thematic series, craft email templates, and package everything in easy to use formats to save you time and make it feel like you’ve got an agency working behind you.<br><br></div><div><strong>Ministry Success</strong></div><div>Our team is dedicated to ensuring that every facet of the Tilma platform is leveraged to achieve your unique goals and priorities. We foster a collaborative community, to enrich the Tilma experience and empower diocesan success.</div><div><strong><br>Responsibilities<br></strong><br></div><div><strong>Developer Experience and Development Optimization</strong></div><ul><li>Collaborate with development teams to identify bottlenecks in the development process and implement solutions to eliminate them, ensuring a smooth and efficient workflow.</li><li>Optimize and automate the build and testing process using Continuous Integration pipelines. Streamline workflows with custom tools and scripts, ensuring a smooth development cycle. Incorporate automated testing strategies and tools to enhance efficiency and code quality.</li><li>Lead the process of cutting and shipping builds, managing release schedules, and ensuring that all stakeholders are aligned on versioning, feature inclusion, and release timing. Oversee the deployment of stable builds to production environments, working with QA teams to ensure rigorous pre-release testing and stakeholder approval to guarantee quality and reliability.</li><li>Create and maintain standardized development environments using technologies such as Docker to ensure consistency across local development, testing, and production environments.</li><li>Create and maintain comprehensive documentation on development environments, tooling, and best practices to ensure that knowledge is easily accessible and shared among team members.</li></ul><div><br>‍<strong>Performance &amp; Security</strong></div><ul><li>Continuously assess application and infrastructure performance, collaborating with developers to implement optimizations. Ensure environments are scalable and secure, optimize application code and database queries for better performance and scalability.</li><li>Embed security practices into the development and deployment processes, conducting regular security assessments and implementing necessary security measures to protect against vulnerabilities.</li></ul><div><br><strong>Automated Testing</strong></div><ul><li>Design and implement automated testing strategies to improve efficiency and coverage.</li><li>Continuously evaluate and integrate the latest automated testing tools and frameworks.</li><li>Work closely with the development team to integrate automated testing into the development lifecycle.</li></ul><div><br><strong>Infrastructure Management and Automation</strong></div><ul><li>Administer cloud-based infrastructure services and ensure a scalable, secure, and cost-efficient cloud environment. Experience with providers such as Cloudflare, AWS, or Google Cloud Platform is essential.</li><li>Oversee infrastructure service usage and manage billing to optimize costs without compromising performance.</li></ul><div><br><strong>Issue Resolution</strong></div><ul><li>Conduct thorough investigations into reported issues, debugging to pinpoint root causes.</li><li>Collaborate with relevant teams to gather comprehensive information and insights for more effective issue resolution.</li><li>Implement systematic approaches for tracking and documenting investigations to enhance team knowledge and future problem-solving efforts.</li></ul><div><strong><br>Required Qualifications</strong></div><ul><li>Alignment with the values and mission of Glass Canvas, with a desire to support ministries in their digital presence and communications efforts.</li><li>Strong communication skills, both written and verbal, to effectively collaborate with various teams both synchronously and asynchronously</li><li>5+ years of experience as a Dev Ops Engineer in a linux environment</li><li>Proven autonomy in taking ownership of new projects and driving them forward, displaying a capacity for self-direction and initiative.</li><li>Strong analytical skills and the ability to solve complex problems with innovative and scalable solutions.</li><li>Solid understanding of REST APIs and experience with GraphQL is a plus.</li><li>Advanced knowledge of version control systems, specifically Git, and workflow management tools such as JIRA or Asana.</li><li>Demonstrated experience with containerization and orchestration technologies, such as Docker and Kubernetes, to manage microservices architectures.</li><li>Familiarity with network infrastructure, DNS management, and load balancing strategies to ensure high availability and reliability of services.</li><li>Experience with log aggregation tools and application performance monitoring (APM) solutions to gain insights into system health and performance.</li></ul>

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