<div><strong>GENERAL RESPONSIBILITIES:</strong></div><div><br>Manage a portfolio of 20-25 parishes and provide ministry training, consultation, and outreach services to build out a Full-Circle Relationship Ministry®. This includes:</div><ul><li>Building a genuine relationship of trust with key leaders.&nbsp;</li><li>Executing on key processes and deliverables with new parishes. This includes gathering data, evaluating data, reviewing important information, and listening well in order to curate processes and deliverables to individual parish needs.&nbsp;</li><li>Working with parish leaders to develop a Relationship Culture Team and create a Mission Plan that outlines goals and activities for the parish's Full Circle Relationship Ministry.&nbsp;</li><li>Providing ongoing support as the parish executes on their Mission Plan.&nbsp;</li><li>Providing Communio’s outreach services to help the parish run effective outreach campaigns into their surrounding community with invitations to Outreach Events.&nbsp;</li><li>Maintaining clear and consistent communication with the Relationship Culture Team Leader.</li></ul><div><br></div><div><strong>POSITION REQUIREMENTS:</strong></div><div><br>These qualifications are strongly preferred, but not required for application.&nbsp;<br><br></div><ul><li>Bachelor's degree in community relations, communications, ministry, or related field; and/or 2 years related experience.&nbsp;</li><li>3 years of parish leadership experience.&nbsp;</li><li>Demonstrated ability to coach and motivate pastors and parish staff to action--offering clear guidance and action steps.&nbsp;</li><li>Highly organized with a proven ability to manage processes and initiatives. &nbsp;</li><li>An understanding of current trends in marriage and family in the United States.&nbsp;</li><li>Strong interpersonal skills and a proven ability to build strong relationships.&nbsp;</li><li>Effective public speaking aptitude.&nbsp;</li><li>Proficiency in Windows and Office applications required.&nbsp;</li><li>Ability to work ecumenically with all denominations and Christian-based organizations.</li><li>Demonstrated ability to be flexible, learn quickly, and grow rapidly in the midst of a dynamic, growing movement.&nbsp;</li><li>Willing and able to travel.&nbsp;</li></ul>

Church Success Specialist (Catholic)

<div><strong>Who We Are&nbsp; </strong><br>Servant Keeper is on a mission to multiply ministry impact. <br>&nbsp;<br>We’re not just a software company — we’re a mission partner to the 30,000+ churches and nonprofits we serve. Every feature we build, every phone call we make, and every relationship we nurture helps ministry leaders focus less on admin and more on what matters most — serving their people.&nbsp; <br>&nbsp;<br>Our software and support equip thousands of faith-based organizations with tools that are powerful, easy to use, and backed by a team that truly cares. We’re building toward an ambitious growth goal, and we’re doing it with passion and purpose.&nbsp; <br>&nbsp;<br>Our Core Values aren’t just wall art — they’re how we operate:&nbsp; <br>&nbsp;<br>🙌 Servant Heart – We lead by serving first&nbsp; <br>💪 Grit – We find a way, even when it’s hard&nbsp; <br>🚀 Never Satisfied – We improve relentlessly&nbsp; <br>🤝 Community – We are better together&nbsp; <br>✅ Do What You Say – Integrity is non-negotiable&nbsp; <br>&nbsp;<br><strong>What You’ll Do&nbsp; </strong><br>&nbsp;<br>As a Customer Success Manager (CSM), you will drive growth within our current customer base by joining one of our Success teams focusing on attaching giving, increasing giving volume or identifying upsell opportunities for our ministry partners. You will work closely with our partners to develop relationships, understand needs, identify opportunities for expansion, and provide solutions that enhance their overall success with our ChMS and Giving solutions. As a CSM at Servant Keeper, culture and compassion are paramount - you will work directly with church &amp; non-profit leaders and staff to identify their needs and share how our solution and partnership will help their ministry to thrive. You’ll do this by collaborating and engaging cross-functionally:&nbsp;<br><br></div><ul><li>Work closely with Sales, Support, Marketing, and Product teams to align on strategies, share insights, and ensure partner success across departments.&nbsp;</li><li>Participate in cross-functional initiatives to improve partner experiences and streamline upsell processes.&nbsp;<br><br></li></ul><div>You will initially focus on one of the following areas:&nbsp;<br><br>1. Attach Giving to Existing ChMS Partners&nbsp;</div><ul><li>Actively manage a reactive and proactive giving attachment pipeline to help exiting partners reach their ministries financial goals.&nbsp;</li></ul><div>2. Increase Giving Volume&nbsp;</div><ul><li>Engage partners to help grow their ministry by increasing overall giving volume. &nbsp;</li><li>Collaborate to develop strategies to future driving giving attachment and usage.&nbsp;</li></ul><div>3. Upsell &amp; Expand Current Partner Relationships&nbsp;</div><ul><li>Manage a reactive and proactive upsell and add-on pipeline respond in a timely and effective manner by discovering partner needs and selecting additional products to drive value for their ministry.&nbsp;</li><li>Develop and maintain strong relationships with key decision-makers, leveraging those connections to secure new business and additional product adoption.&nbsp;<br><br></li></ul><div><br><strong>What You Bring &nbsp;<br></strong><br></div><ul><li>Proven experience in customer success, sales, or account management, ideally with a focus on upselling or expansion.&nbsp;</li><li>Strong understanding of giving products or services (experience in nonprofit, church, or faith-based sectors is a plus).&nbsp;</li><li>Excellent communication and presentation skills, with the ability to create and deliver impactful webinar content.&nbsp;</li><li>Highly organized with the ability to manage multiple partner relationships and projects simultaneously.&nbsp;</li><li>Results-oriented mindset with a track record of driving growth and achieving sales goals.&nbsp;</li><li>Proficient in CRM systems and sales tools (e.g., Salesforce, HubSpot) and webinar platforms (e.g., Zoom, GoToWebinar).&nbsp;<br><br></li></ul><div><strong>What You Get &nbsp;<br></strong><br></div><ul><li>A mission-driven role where your work truly matters &nbsp;</li><li>Competitive pay&nbsp;</li><li>A team that’s purpose-first and people-always&nbsp;</li><li>For Full-Time Employees:&nbsp;</li><li>Unlimited Paid Time Off&nbsp;</li><li>Competitive medical, dental, and vision insurance&nbsp;</li><li>Short term and Long Term disability insurance&nbsp;</li><li>Life insurance&nbsp;</li><li>HSA and FSA options&nbsp;</li><li>401(k) with company match&nbsp;</li><li>Access to wellness resources&nbsp;</li></ul>

Customer Success Manager

<div><strong>About The Role<br>The following areas are approved as remote work locations for this position: Sacramento, Bay Area CA., Miami, FL., Chicago, IL., Baltimore, MD., Detroit, MI., Minneapolis, MN., Cincinnati, OH., Houston, TX.. All other locations are not in consideration for this role at this time.</strong></div><div><br></div><div>The primary goal of the Mid Market Account Executive is to generate leads, develop an account portfolio, and close deals in order to meet quarterly sales booking and revenue quotas in the assigned geographic territory.</div><div><br><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.</em></div><div><br><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical, Dental, and Vision for employee</li><li>70%+ employer-paid premiums for Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Remote</li><li>12 paid company holidays</li><li>15 days PTO to start, increases with tenure&nbsp;</li><li>Paid parental and adoption leave</li><li><strong>Pay Range, $60k-$80k base + $71.5k-$80k variable = $131.5k-$160k OTE</strong></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>What You'll Do</strong></div><ul><li>Build a pipeline of prospects and manage the sales stages from initiate to close.</li><li>Generate list of prospective churches through research, cold-calling, internet and professional network.</li><li>Required to visit 30-40 churches a month in person.</li><li>Meet and exceed sales revenue and booking goals and overall objectives.</li><li>Educate prospects and clients about Pushpay’s products and services through presentations and product demonstrations.</li><li>Clearly articulate Pushpay’s value proposition and return on investment.</li><li>Build strong interpersonal relationships with church leaders in the assigned geographic territory.</li><li>Collaborate and work with internal Pushpay teams: SDR’s, AE’s, Sales Managers, Marketing team, other partner affiliates to execute company initiatives.</li><li>Plan, direct and coordinate sales support activities, including management of the sales pipeline through Salesforce.</li><li>Ensure all targeted prospect/client contacts and engagement opportunities are recorded in Salesforce.</li><li>Involved in all phases of the sales lifecycle including: identifying and developing leads; developing value propositions; financial deal structuring; to contract negotiation and closing.</li><li>Share industry, deal, and sales “best practice” knowledge with other members of the sales team.</li><li>Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win.</li><li>Collaborate with the Partner Success team and Implementation Team to ensure that expectations set during the sales process are met in delivery.</li><li>Provide ongoing feedback that would aid in identifying new market opportunities.</li></ul><div><br><strong>What You'll Bring</strong></div><ul><li>Must have 3-5 years+ successful sales experience.</li><li>Experience in selling in the technology field, preferably SaaS Solutions.</li><li>Working knowledge and/or experience in the faith sector, is a plus.</li><li>Deep understanding of the sector culture, leaders, organizations, and structures.</li><li>Knowledge of the growing church market.</li><li>Strong communication, organizational, and presentation skills with ability to influence decisions.</li><li>Exhibit analytical and problem solving skills and excellent verbal/written skills.</li><li>Proven track record in new business development.</li><li>Experience canvassing and cold-calling into various types of organizations with evidence of success.</li><li>Understand and manage complex sales cycle from researching a prospect, to scheduling demos, negotiation, to contract, and closing a deal.</li><li>Proven negotiation skills.</li><li>Understanding of managing prospects through a CRM application.</li><li>Strong computer skills required for job functions: Mac OSX, Google Platforms Excel, and PowerPoint.</li><li>Self motivated, creative, flexible.</li><li>Prolonged periods of sitting at a desk and working on a computer.</li></ul>

Account Executive, Mid-Market

<div>Ministry Brands is looking for <strong>a Principal Product Marketing Manager </strong>to join our growing team!&nbsp;</div><div><br><strong>Who we are</strong>&nbsp;</div><div>Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.   &nbsp;</div><div><br>The following locations in the Southeast region are approved remote working locations for this role: Georgia, Tennessee, North Carolina, South Carolina, Alabama, Mississippi, and Florida. &nbsp;</div><div><br><strong>What You'll Do:</strong>&nbsp;</div><div>Reporting to the Senior Director of Product Marketing, you will work collaboratively to position our products effectively, create compelling value propositions and messaging, and enhance awareness, demand, and adoption. This is a senior individual contributor role that leads through expertise, judgment, and influence, not formal people leadership.&nbsp;</div><div><br>The Principal Product Marketing Manager is a senior, high-impact individual contributor responsible for strengthening commercialization across priority growth initiatives. This role will drive go-to-market strategy, positioning, messaging, market clarity, and sales readiness across key solution areas and cross-vertical motions, with particular focus on donor-related opportunities and the commercial inputs that improve pipeline and revenue performance. This person will lead through expertise, judgment, and influence, not formal people management.&nbsp;</div><div><br><strong>Go-to-Market Strategy &amp; Product Launches</strong>&nbsp;</div><ul><li>Own end-to-end commercialization strategy and go-to-market planning for priority initiatives across key solution areas, including launch strategy, audience definition, value story, readiness, and GTM handoff.&nbsp;</li><li>Partner with Product, Sales, Demand Generation, and leadership to prioritize the highest-value plays where stronger positioning, segmentation, packaging, or enablement can improve pipeline performance fastest.Develop launch plans that align product, sales, customer success, and marketing around a shared strategy and timeline.&nbsp;</li><li>Define success metrics for launches and track performance to optimize results over time.</li></ul><div><br><strong>Market Definition, Segmentation &amp; Commercialization Planning</strong>&nbsp;</div><ul><li>&nbsp;Define and refine TAM, ICP/JTBD, segmentation, buyer, and use-case clarity for priority growth plays, in partnership with leadership, RevOps, and Product.&nbsp;</li><li>Identify where current market assumptions are weak, where sharper targeting is needed, and where additional research would improve commercial decision-making.&nbsp;</li><li>Translate market and segment insight into clear commercialization implications for demand generation, sales, packaging, and go-to-market strategy. &nbsp;</li></ul><div><br><strong>Positioning &amp; Messaging</strong>&nbsp;</div><ul><li>Develop differentiated, audience-specific positioning and messaging frameworks for faith-based buyers; including church administrators, parish business managers, diocesan leaders, and ministry staff.&nbsp;</li><li>Translate complex product capabilities into clear, benefit-driven narratives that resonate with both Protestant and Catholic audiences.&nbsp;</li><li>Maintain a messaging architecture that is consistent across channels and evolves with the market.&nbsp;</li><li>Create and refine positioning and message frameworks for priority initiatives, ensuring each motion clearly defines the customer problem, differentiated value, proof, and why now.&nbsp;</li></ul><div><br><strong>Competitive Intelligence &amp; Market Insights</strong>&nbsp;</div><ul><li>Track competitors, market shifts, buyer behavior, and commercial trends within the faith-based software market.&nbsp;</li><li>Conduct win/loss analysis and synthesize market insight to inform positioning, sales strategy, and prioritization decisions.&nbsp;</li><li>Develop commercial insight that helps the business focus on the right segments, motions, and differentiated value stories.&nbsp;</li></ul><div><br><strong>Sales Enablement</strong>&nbsp;</div><ul><li>Develop strategic sales narratives, core enablement materials, and messaging frameworks that equip Sales to win priority opportunities, in partnership with the appropriate teams.&nbsp;</li><li>Partner closely with Sales leadership to understand buyer objections, pipeline dynamics, and competitive challenges.&nbsp;</li><li>Deliver training sessions and messaging workshops to ensure consistent positioning in the field.&nbsp;</li></ul><div><br><strong>Customer &amp; Audience Understanding</strong>&nbsp;</div><ul><li>Conduct qualitative and quantitative research; including customer interviews and surveys to build rich personas and buyer journey maps.&nbsp;</li><li>Surface customer and market insight that informs product strategy, commercialization decisions, segmentation, messaging, and campaign focus.&nbsp;</li><li>Clarify audience distinctions that help Demand Gen and Sales target more precisely and avoid overly broad go-to-market execution.&nbsp;</li></ul><div><br><strong>Content &amp; Campaign Partnership</strong>&nbsp;</div><ul><li>Partner with Demand Generation and Content to improve campaign performance through sharper audience focus, stronger message-market fit, and clearer commercialization inputs.&nbsp;</li><li>Review and provide strategic input on external content: emails, landing pages, webinars, and thought leadership to ensure strong messaging.&nbsp;</li><li>Serve as the subject matter expert for your product areas across all marketing channels.&nbsp;</li></ul><div><br><strong>Cross-Functional Leadership</strong>&nbsp;</div><ul><li>Act as a strategic connector across Product Management, Sales, Demand Generation, Customer Adoption, RevOps, and Marketing to improve alignment on priority commercial initiatives.&nbsp;</li><li>Influence without authority by driving clarity, decision-making, and momentum across a matrixed organization.&nbsp;</li><li>Help raise the quality and consistency of commercialization work through frameworks, standards, and strong cross-functional partnership, not formal team leadership.&nbsp;</li></ul><div><br><strong>Commercialization Process &amp; Operating Rigor</strong>&nbsp;</div><ul><li>Create and improve repeatable PMM frameworks and templates that strengthen commercialization quality across priority initiatives.&nbsp;</li><li>Help define the minimum PMM inputs needed for launches and growth motions, including TAM, ICP, positioning, messaging, proof, readiness, and handoff.&nbsp;</li><li>Clarify where PMM should engage upstream versus downstream to improve efficiency and avoid reactive, low-value work.&nbsp;</li></ul><div><br><strong>Who You Are:</strong>&nbsp;</div><ul><li>7+ years of B2B product marketing experience, with at least 3 years in SaaS.&nbsp;</li><li>Bachelor’s degree in marketing or business, or an equivalent combination of education and experience&nbsp;</li><li>Demonstrated track record owning GTM strategy and execution across multiple product lines.&nbsp;</li><li>Strong positioning and storytelling skills with the experience to take in ideas from a broad set of stakeholders and narrow them down to a sharp and concise message.&nbsp;</li><li>Experience translating complex or technical products into accessible narratives for non-technical buyers.&nbsp;</li><li>Experience defining or refining TAM, ICP, segmentation, and buyer/use-case clarity to improve go-to-market effectiveness.&nbsp;</li><li>Demonstrated success improving commercialization quality through positioning, messaging, readiness, and cross-functional influence.&nbsp;</li><li>Experience creating repeatable frameworks, templates, or operating standards that improve product marketing consistency and execution.&nbsp;</li><li>A strategic thinker with a strong bias for execution – proven track record of leading and delivering results in high-growth environments.&nbsp;</li><li>Strong analytical capabilities and attention to detail – constantly analyzing results and seeking continuous improvement.&nbsp;</li><li>Superb project management skills and confidence to work within a dynamic environment – when priorities change rapidly, you’re able to adapt quickly.&nbsp;</li><li>Comfortable working with and presenting to senior leadership.&nbsp;</li><li>Working knowledge of modern tech stack tools: Salesforce, Project Management Tools (e.g., Monday.com), SharePoint, Power BI, Microsoft Suite, and more.&nbsp;</li></ul><div><br><strong>Preferred Qualifications</strong>&nbsp;</div><ul><li>Experience marketing to faith-based organizations, nonprofits, or mission-driven organizations.&nbsp;</li><li>Background marketing complex B2B SaaS solutions across multiple product areas, verticals, or commercial motions, ideally within faith-based, nonprofit, or mission-driven markets.&nbsp;</li><li>Experience at a company in the $100M–$500M revenue range navigating growth-stage complexity.&nbsp;</li></ul><div><br><strong>Benefit offerings designed to promote a life of balance!  </strong>&nbsp;</div><div>At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.  <br>  <br><strong>Robust healthcare options</strong> – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them. &nbsp;</div><div>&nbsp;</div><div><strong>Flexible paid time off – </strong>There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!  &nbsp;</div><div>&nbsp;</div><div><strong>Paid parental leave</strong> – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.  &nbsp;</div><div>&nbsp;</div><div><strong>Mental health support </strong>–<strong> </strong>Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.  &nbsp;</div><div>&nbsp;</div><div><strong>Professional development reimbursement </strong>–<strong> </strong>Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career. &nbsp;</div><div>&nbsp;</div><div><strong>Employee Recognition &amp; Rewards - </strong>At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.&nbsp;</div><div>&nbsp;</div><div>Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.  &nbsp;</div><div>&nbsp;</div><div>Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&nbsp;</div>

Principal Product Marketing Manager

<div><strong>Job Description<br></strong><br></div><div>Differential &amp; Apollos is looking for someone who loves guiding customers, bringing clarity to complexity, and ensuring meaningful work gets delivered. This role is for someone who thrives at the intersection of project management, relationship management, and product strategy.<br><br></div><div>We are looking for someone to join a growing team of people who are proactive and passionate about making their customers successful through <strong>strong project ownership, delivery coordination, and clear communication</strong>. This person enjoys working closely with customers, guiding them through onboarding and ongoing initiatives, answering questions, and ensuring work is clearly scoped, tracked, and delivered.<br><br></div><div>You’ll serve as the primary point of contact for customer accounts, owning the execution of onboarding and post-onboarding work while partnering closely with Sales and internal teams. You’ll lead delivery across customer initiatives, manage timelines and expectations, and ensure customers experience clarity, momentum, and value from our products.<br><br></div><div>At Differential, we design, develop, support, and commercialize great digital products. Our process aims to create original digital products and services that innovate and reshape companies and organizations.&nbsp;<br><br></div><div>Above all, we are focused on finding someone that we love to work with. Culture to us isn’t a ping pong table in the breakroom or words on a wall—it’s embedded in our DNA and starts with our hiring process. Regardless of your prior experience, we want to consider thoughtful, driven people for this position.<br><br></div><div>Our mission statement, core values, benefits, and more can be found at <a href="http://handbook.differential.com/">handbook.differential.com</a>.<br><br></div><div>One of our core ventures and focus for this role is our <a href="https://apollos.app/">Apollos line of business,</a> a technology and content platform built for churches. Apollos helps people build healthy spiritual habits and stay connected to their church communities through customizable mobile, web and TV apps. With features like reading plans, media libraries, messaging and donation tools, Apollos enables churches to deliver a unified, high quality digital experience across platforms. Our clients span churches of all sizes, and your work will have a direct impact on how they serve their communities.<br><br></div><div><strong><br>Job requirements<br></strong><br></div><div><strong>What you can expect to do:<br></strong><br></div><ul><li>Own the planning, coordination, and execution of customer post-onboarding initiatives</li><li>Define scope, timelines, milestones, and success criteria to ensure work is delivered on time and with clarity</li><li>Serve as the primary point of contact for customer accounts post-sale, building relationships grounded in trust and execution</li><li>Partner closely with Sales during handoffs to ensure customer goals and expectations are clearly documented and carried through onboarding</li><li>Develop deep product expertise and apply platform capabilities to solve customer challenges</li><li>Guide customers in sequencing initiatives and utilizing product features to maximize long-term value</li><li>Coordinate cross-functionally with Support, Product Management, and Engineering to ensure customer needs are understood and addressed</li><li>Support customer retention and renewal conversations by ensuring consistent progress and measurable value</li><li>Foster collaboration among customers through roundtables or shared learning opportunities</li></ul><div><br></div><div><strong><br>What we’re after:</strong></div><ul><li>Passion for building authentic, trust-based relationships with customers</li><li>3+ years of experience managing customer accounts in a SaaS environment</li><li>Demonstrated ability to manage multiple projects, timelines, and deliverables simultaneously</li><li>Strong technical aptitude with experience supporting SaaS implementations or integrations</li><li>Experience working in a fast-paced startup or growth-stage environment</li><li>Clear, confident written and verbal communication skills (including on-camera presence)</li><li>Ability to articulate digital strategy and connect product capabilities to customer goals</li><li>Strong organizational instincts — you enjoy being “in the details” and keeping work moving</li><li>A customer-first mindset with the ability to advocate effectively across teams</li><li>Curiosity and desire to deeply understand the Apollos platfor,</li></ul><div><strong><br>Responsibilities of this position include:<br></strong><br></div><ul><li>Maintaining consistent communication rhythms with customers (1:1 meetings, roundtables, updates, etc.)</li><li>Ensuring customers are actively utilizing the Apollos platform and realizing measurable value</li><li>Driving strong customer health outcomes, including NPS and retention metrics</li><li>Delivering onboarding and ongoing initiatives that are clearly scoped, tracked, and well-communicated</li><li>Balancing multiple accounts and priorities while maintaining execution excellence</li><li>Operating comfortably in ambiguity and proactively identifying the next best action</li><li>Representing the voice of the customer internally to influence prioritization and delivery<br><br></li></ul><div><strong>Differential employees are those who:<br></strong><br></div><ul><li>Communicate effectively with teammates</li><li>Are self-motivated</li><li>Learn quickly and relentlessly</li><li>Are curious about technology and the impact it can make on the world</li><li>Enjoy taking ownership and responsibility for their work</li><li>Enjoy collaborating with others on solving meaningful problems</li></ul><div><br></div><h3><strong>About Differential</strong></h3><div>Differential is growing! Yep, it turns out clients like us :) Our team of designers, developers, jokesters, and all around good folk needs more firepower. We’re proudly headquartered in Cincinnati, OH, but our team spans across the country. In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission to rapidly unlock value for good people with meaningful ideas, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out and bring great digital products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.<br><br></div><div>We hire great, trustworthy people so that we can optimize for a free &amp; flexible culture.</div>

Customer Success Specialist - Account Management

<div><strong>Who We Are<br></strong><br></div><div>Mercy Ships is a global faith-based charity that uses hospital ships to bring life-changing surgeries and transformational medical training to people in some of the most challenging contexts along the African coast. For over 40 years, Mercy Ships has been delivering lasting hope and healing through safe surgical care, while working alongside partners and stakeholders to strengthen local healthcare systems in more than 55 countries. Since the inception of this dream by founders Don and Deyon Stephens in 1978, Mercy Ships has served more than 2.7 million direct beneficiaries without regard for race, gender, or religion.</div><div><br></div><div><strong>The Opportunity</strong></div><div><br></div><div>Do you have a passion for storytelling, digital design, and creating meaningful human-centered experiences? Mercy Ships is seeking a creative and strategically minded UX/UI Designer to help shape our employer brand and talent experience.<br><br></div><div>In this role, you will apply your design expertise to elevate how candidates, volunteers, and employees interact with our brand across digital platforms. This is a unique opportunity to bring human-centered design into the world of talent marketing, careers content, and employee engagement—supporting a mission with eternal impact.</div><div><br></div><div>This position collaborates closely with Talent Acquisition, Marketing, and People teams to create compelling, on-brand digital journeys that reflect who we are and the life-changing work we do.<br><br></div><div><strong><em>This is a full-time, remote position open to qualified candidates globally. Preference will be given to candidates located in time zones that closely align with standard working hours in the United Kingdom (GMT/BST), including European and compatible African time zones, to support effective collaboration with the team.<br></em></strong><br></div><div><strong>How You’ll Contribute</strong></div><ul><li>Design and optimize digital experiences for career sites, internal portals, recruitment campaigns, onboarding platforms, and volunteer web experiences.</li><li>Maintain and develop the Volunteer Website in WordPress, creating engaging, informative pages and integrating with other systems where necessary.</li><li>Collaborate with Talent Acquisition, Marketing, and People teams to craft compelling candidate and employee journeys aligned with Mercy Ships’ mission and brand.</li><li>Develop wireframes, high-fidelity mockups, and interactive prototypes that effectively communicate our talent story.</li><li>Apply UX research and data insights to refine content strategy, navigation, accessibility, and conversion pathways.</li><li>Support the visual design of career-related social media posts, email campaigns, and employer brand assets.</li><li>Maintain and evolve the employer brand design system, ensuring visual and experiential consistency across platforms.</li><li>Contribute to the development of inclusive, accessible digital experiences that reflect our values and culture.</li><li>Ensure all digital touchpoints align with Mercy Ships’ Core Values, Code of Conduct, and policies.</li><li>Follow the model of Jesus and align with our core values by Loving God; Loving and Serving Others; Being a Person of Integrity; and a Person of Excellence in all you say and do.</li><li>Other duties may be assigned that are not included in this job description.<br>&nbsp;</li></ul><div><strong>The Ideal Candidate</strong></div><ul><li>Demonstrates strong creative and strategic thinking skills with the ability to translate brand vision into engaging digital experiences.</li><li>Possesses a deep understanding of UX principles, responsive design, accessibility standards (WCAG), and user-centered design methodology.</li><li>Strong portfolio showcasing web, mobile, and brand-focused design projects.</li><li>Advanced WordPress skills with working knowledge of HTML/CSS and CMS platforms.</li><li>Proficiency in tools such as Figma, Adobe Creative Suite, Webflow, or similar design platforms.</li><li>Experience integrating websites with systems such as Salesforce and Pardot to enhance user experience.</li><li>Ability to communicate design rationale clearly and influence cross-functional stakeholders.</li><li>Strong collaboration skills and ability to work effectively across departments and cultures.</li><li>Passion for storytelling, people-centric design, and building purpose-driven brand experiences.</li><li>Supportive of Mercy Ships’ mission and vision and committed to its core values.</li><li>Understands and applies servant leadership, works collaboratively with integrity, and demonstrates accountability.</li></ul><div><br><strong>Education &amp; Experience</strong></div><ul><li>Bachelor’s degree in UX/UI Design, Graphic Design, Digital Media, Human-Computer Interaction, Marketing, or a related field preferred.</li><li>Minimum of 3+ years of professional experience in UX/UI design, product design, visual design, or digital experience design.</li><li>Experience working on career websites, ATS integrations, recruitment marketing, or employer branding initiatives preferred.</li><li>Familiarity with content strategy, SEO principles, and performance analytics tools preferred.</li><li>Equivalent combination of education and experience may be considered.</li></ul><div><br>This is a paid position. The salary range for U.S. based candidates is $65,000 - $67,000. Compensation for candidates outside the U.S. will be aligned to local market benchmarks.<br><br></div><div>To explore our many Mercy Ships volunteer opportunities, please visit us at: <em>https://www.mercyships.org/get-involved/volunteer/<br></em><br></div><div><strong><em>Please note: This role is open to international applicants. Candidates may disregard any standard application questions regarding U.S. work authorization status, as U.S. work eligibility is not a requirement for this position.</em></strong></div>

UX/UI Designer

<div><strong>Overview<br></strong><br></div><div>Lifeway is seeking a <strong>Senior Software Integration Developer</strong> to design, develop, modify, and integrate ERP, CRM, WMS, and similar enterprise platforms with other systems within Lifeway. They will utilize a variety of technical approaches to accomplish seamless data flowing between systems, including domain driven design, event-driven design, serverless, RESTful APIs, and more.</div><div>&nbsp;</div><div><strong>Why Lifeway?</strong>&nbsp;</div><div>&nbsp;</div><div>Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.<br><strong><br>Responsibilities<br></strong><br></div><ul><li>Lives out Lifeway’s mission and values, showing deep commitment to Kingdom work</li><li>Lead, collaborate, and coordinate with developers, managers, and analysts from other teams to design and implement integrations to support the flow of data between systems such as CRM, ERP, HR, WMS, and other applications.&nbsp;</li><li>Analyze and improve existing system integration as well as migration techniques.&nbsp;</li><li>Detect, debug, and resolve issues with existing integrations.&nbsp;</li><li>Architect, design, and implement integrations with an enterprise focus, utilizing the right approach for the right use case, including a mix of event-driven design, RESTful services, and more.&nbsp;</li><li>Mentor and train other developers.&nbsp;</li><li>Some travel, occasionally overnight</li></ul><div><strong><br>Qualifications<br></strong><br></div><div><strong>Education&nbsp;</strong></div><div>Bachelor's degree or reputable coding bootcamp in computer engineering, computer science, or a related field, <em>required</em></div><div>Masters degree, <em>preferred</em></div><div>Advanced graduate degree (PhD, etc.), <em>not required</em></div><div>&nbsp;</div><div><strong>Skills, Knowledge, &amp; Experiences, required</strong></div><ul><li>7+ years experience as a developer</li><li>3+ years experience with cloud technologies (AWS, Azure or similar)</li><li>Proficient with RESTful services, microservices, and cloud architecture required.</li><li>Experience in .NET 8+, AWS Lambdas, API Gateway, and C#</li><li>Experience integrating with Salesforce, Oracle Fusion, Peoplesoft, and other large scale enterprise plaforms</li><li>Proficient with event-driven, domain driven design, and serverless principles in the cloud.</li><li>Advanced in debugging, troubleshooting, developing, and testing code.</li><li>Proficient in querying databases, data warehouses, and basic understanding of database design.</li><li>Proficient in build pipelines, code quality, automated unit testing, source control, and branching strategies for coding and deployments.</li><li>Proficient with Agile.</li><li>Logical and problem-solving skills are required.</li><li>Inquisitive self-starter and team player.</li><li>Strong written and verbal communication skills.</li><li>Ability to mentor and train more junior developers.</li></ul><div>&nbsp;</div><div>Actively involved in an evangelical Christian church</div><div>&nbsp;</div><div><strong>Skills, Knowledge, &amp; Experiences, </strong><strong><em>preferred&nbsp;</em></strong></div><ul><li>WebAPI, RESTful APIs, Microservices</li><li>Entity Framework</li><li>Kafka events or similar</li><li>SQS</li><li>No SQL Databases</li><li>GitHub</li><li>Agile (Scrum)</li><li>Experience integrating with Salesforce, Oracle Fusion, Peoplesoft, and other Saas solutions</li></ul>

Senior Software Integration Engineer

<div>&nbsp;<strong>The Job</strong></div><div>The Senior Salesforce Developer will design, develop, and maintain software applications and back-office systems. The position will be writing the code that powers our ministry.&nbsp;</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Design and develop Lightning Web Component Open Source (LWC OSS) applications that securely communicate to, and pull from, the Salesforce platform within LWC OSS</li><li>Using Agile development methods, design and develop custom applications on the Salesforce platform utilizing Apex, Visualforce, and Lightning Web Components on the Salesforce / force.com platform for Christian Care Ministry’s websites/portals, internal business processes, back-office systems, and mobile applications&nbsp;</li><li>Build software that allows our employees to delight our members</li><li>Explore and recommend new technology platforms and capabilities</li><li>Participate in agile development teams, constantly improving quality</li><li>Cross-train with senior development staff in the maintenance of applications, databases, and stored procedures</li><li>Provide mentorship of other developers; taking ownership of key development initiatives as assigned</li><li>Manages integration initiatives and implementation of third-party plug-ins</li><li>Participate in code reviews&nbsp;</li><li>Develop robust Apex and JavaScript Jest test cases that thoroughly validate both positive and negative scenarios, ensuring high code coverage and reliable application behavior</li><li>Collaborate with UI/UX Designers to help contribute to the design and implementation of scalable, high-performance Salesforce solutions, ensuring alignment with enterprise architecture and business goals</li><li>Mentor and coach junior and mid-level developers, fostering a culture of continuous learning, code quality, and best practices</li><li>Take ownership of end-to-end solution delivery, including requirements gathering, technical design, development, testing, deployment, and post-release support</li><li>Contribute to and maintain comprehensive technical documentation, including solution designs, data models, integration specifications, and development standards to support knowledge sharing and long-term maintainability&nbsp;</li></ul><div><br></div>

Senior Salesforce Developer

<div>&nbsp;</div><div>The Principal Software Solutions Architect (PSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The PSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, establishing architectural standards and working directly with the software delivery team to ensure quality development and release of features. The PSA coordinates with our project managers to ensuring organizational alignment in terms of timelines, commitments, and status.&nbsp; The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy.&nbsp;</div><div>During the project design efforts, the Principal Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to CCM Members.&nbsp; Additionally, PSA works closely with the manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy. This includes providing input into the enterprise architecture, representing the PSA’s domain pillar.</div><div><br>The Principal Solutions Architect – with a background in the various technologies and stacks (JavaScript/NodeJS/ExpressJs/React/Postgres, Salesforce/Lightning Web Components OSS, .NET/SQL Server, Web Services) – works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, deployment, and user access.&nbsp; They will also conduct requirements-gathering from end users, stakeholders, and other SMEs.</div><div><br>The Principal Solutions Architect is a key technical leader within our organization, mentoring Senior Solutions Architects and software developers in architecture, technology, and leadership.&nbsp;</div>

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