<div><strong>The salary range for this role is $91,000 - $125,000</strong></div><div><br><strong>Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education.</strong></div><div><br><strong>Interested candidates must be living in or be willing to relocate to an eligible state for employment with CCM, including: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, or WV.</strong></div><div><strong>The Mission</strong></div><div><br>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: <em>Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility.</em></div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability.</div><div><br><strong>The Job<br></strong>The Senior UX/UI Designer will craft intuitive, engaging, and accessible digital experiences across web and mobile platforms. In this role, you’ll collect and translate user needs into delightful, effective solutions—collaborating closely with Solution Architects, development teams, and stakeholders to deliver impactful features. From shaping user journeys and workflows to designing wireframes, high-fidelity mockups, and interactive prototypes, you’ll blend strategy, creativity, and execution. As a senior member of the team, you’ll also mentor junior designers, advocate for design excellence, and help advance the mission and values of Christian Care Ministry.</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Design and deliver responsive user experiences across Mobile, Tablet, and Desktop</li><li>Translate complex user needs into clear workflows, user stories, and use cases</li><li>Develop user interfaces from low-fidelity wireframes to high-fidelity interactive prototypes</li><li>Apply interaction design principles to ensure usability, efficiency, and task completion</li><li>Champion end-to-end user experience, influencing beyond software into the broader service journey</li><li>Establish consistent page architecture, reusable components, and design standards</li><li>Present design concepts and research findings to stakeholders at all organizational levels</li><li>Conduct user research and usability testing to generate actionable insights</li><li>Provide mentorship and guidance to junior designers, fostering growth and skill development</li><li>Contribute to the expression of Christian Care Ministry’s beliefs through thoughtful, mission-aligned design</li><li>Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs</li><li>Perform all other duties as assigned</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Strong empathy for users, with the ability to uncover needs—even when unspoken</li><li>Proven track record creating simple, intuitive interfaces for diverse audiences</li><li>Excellent collaboration and interpersonal skills; able to engage confidently with customers and stakeholders</li><li>Ability to thrive in a fast-paced, multi-project environment while meeting deadlines</li><li>Strong problem-solving skills, both independently and collaboratively</li><li>Highly organized, detail-oriented, and responsive to feedback</li><li>Skilled in competitive and comparative analysis to inform innovation</li><li>Experience developing user empathy maps and translating them into design solutions</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Collaborates – builds partnerships and works collaboratively with others to meet objectives</li><li>Communicates effectively – developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</li><li>Nimble learning – actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder</li><li>Drives Results – consistently achieves results, even under tough circumstances and tight deadlines</li><li>Customer Focus<strong> </strong>– building strong customer relationships and delivering customer-centric solutions</li></ul><div><br><strong>Education and/or Experience<br>Required</strong></div><ul><li>Associate or Bachelor’s Degree in Visual/Graphic Design, UI/UX Design, Digital Media, HCI, or related field with 3+ years’ UX/UI design experience OR UX Bootcamp/Certification with 5+ years’ experience.</li><li>Online portfolio showcasing design process, problem-solving, and final outputs.</li><li>Proficiency with modern design and prototyping tools (e.g., Figma, Adobe Creative Suite).</li><li>Experience with collaboration tools such as Miro, Jira, and project presentation platforms (Keynote, PowerPoint, Canva).</li><li>Familiarity with design systems and their role in scalability.</li><li>Familiarity with Salesforce and the Lightning Design System.</li><li>Working knowledge of Microsoft Office.</li></ul><div><br><strong>Preferred</strong></div><ul><li>Experience in healthcare or mission-driven organizations.</li><li>Front-end development skills (HTML/CSS/JS).</li><li>Familiarity with Material Design or similar design libraries.</li><li>UX content and microcopy writing experience.</li></ul><div><br><strong>Supervisory Responsibilities</strong></div><ul><li>This job has no supervisory responsibilities</li></ul><div><br><strong>Incentives &amp; Benefits</strong></div><div>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.</div><div>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:</div><div>•&nbsp; &nbsp; 100% paid Medical for employees/99% for family<br>•&nbsp; &nbsp; Generous employer Health Savings Account (HSA) contributions<br>•&nbsp; &nbsp; Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance<br>•&nbsp; &nbsp; 6 weeks of paid parental leave (for both mom and dad)<br>•&nbsp; &nbsp; Dental - two plans to choose from<br>•&nbsp; &nbsp; Vision<br>•&nbsp; &nbsp; Short-term Disability<br>•&nbsp; &nbsp; Accident, Critical Illness, Hospital Indemnity<br>•&nbsp; &nbsp; 401(k) – up to 4% match on ROTH or Traditional contributions<br>•&nbsp; &nbsp; Generous paid-time off and 11 paid holidays<br>•&nbsp; &nbsp; Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo&nbsp;<br>•&nbsp; &nbsp; Employee Assistance Program including no cost, in-person mental health visits and employee discounts<br>•&nbsp; &nbsp; Monetary Anniversary Awards Program<br>•&nbsp; &nbsp; Monetary Birthday Awards</div>

Senior UI/UX Designer

<div>Want to make a difference? Join an organization committed to sharing the hope of true transformation with those impacted by incarceration for nearly 50 years.<br><br>Prison Fellowship® is the nation’s largest Christian nonprofit equipping the Church to serve currently and formerly incarcerated people and their families, and to advocate for justice and human dignity. Prison Fellowship and its church partners encounter Jesus with those behind bars, breaking cycles of crime and prayerfully anticipating a revival of justice, mercy, and hope in our culture.<br><br>Prison Fellowship® is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.<br><br></div><div><strong>What we are looking for:<br></strong><br></div><div>A driven and mission-focused <strong>Junior</strong> <strong>Front-End Web Developer </strong>to support the ongoing development and maintenance of Prison Fellowship's digital properties.<br><br></div><div><strong>Expectations of this role:<br></strong><br></div><ul><li>Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions</li><li>Assist in building engaging user experiences by supporting updates to the website, assisting in UI/UX implementation, and ensuring accurate, accessible, and optimized web content</li><li>Play key role in maintaining and updating internal SharePoint intranet site</li><li>Work with Sr. Developer and marketing team to troubleshoot technical issues, support CMS content updates, contribute to testing and optimization initiatives, and generate reports</li></ul><div><br><strong>Qualifications:<br></strong><br></div><ul><li>3+ years of experience in web development and/or website design</li><li>Experience working with or willingness to learn SharePoint for internal content management</li><li>Exposure to WordPress as a website CMS</li><li>Understanding of UI/UX concepts and ability to follow design systems</li><li>Familiarity with tools like Git, browser dev tools, and basic SEO best practice</li><li>Willingness to learn more about accessibility (ADA), technical performance, analytics, testing, and SEO</li><li>Bachelor's degree in relevant field or equivalent experience</li><li>Basic understanding of HTML, CSS, and JavaScript</li><li>Knowledge of Salesforce, Google Analytics, and Marketing Cloud a plus</li><li><em>This is a remote position in the US with a less than 5% travel component</em></li></ul><div><br><strong>What we offer:</strong></div><div>At Prison Fellowship, our goal is to support the total well-being of all our employees. Our benefit offerings for full-time employees include health, dental, vision, life, and disability insurance, retirement account funding, flexible spending accounts, paid maternity and parental leave benefits, and more. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. In addition, we offer a team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development.<br><br>Salary at Prison Fellowship is determined by a variety of factors. The rate of pay for this full time position at Prison Fellowship is projected to be between $28-$32/hour which is annualized to $58,240-$66,560.<br><br>Visit the employment page on our website to learn more about Prison Fellowship.<br><br>Check out our YouTube channel to see how Prison Fellowship is transforming lives!<br><br></div><div><strong>OUR STATEMENT OF FAITH<br></strong><br></div><div><strong>The Foundation of What We Believe<br></strong><br></div><div>As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God’s inspired word and the complete tenets of the Apostles’ Creed and the Nicene Creed.<br><br></div><div>We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity; Father, Son, and Holy Spirit. We believe that Jesus Christ, God’s Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God’s authoritative and inspired Word, without error in all its teachings.<br><br></div><div><strong>How We Are Compelled to Live and to Act<br></strong><br></div><div>We believe that Christians, both individually and corporately, must submit to the Bible as God’s authoritative, divine and inspired Word, in all matters of belief and conduct.<br><br></div>

Junior Front-End Web Developer

<div><strong>Team:</strong> Engineering</div><div><strong>Role:</strong> Integrations Engineer</div><div><strong>Reports to:</strong> Software Engineer Manager</div><div><strong>Experience Level: </strong>1-2 years engineering experience</div><div><strong>Type:</strong> Full-time, exempt; at-will<br><strong>Location:</strong> Permanently remote</div><div><strong>Base Comp Range:</strong> $70,000 - $80,000 annual</div><div><strong>Perks/Benefits:</strong> $7,500 - $12,000 plus 401(k) with match (see our <strong>careers page</strong> for more information)</div><div><strong>Base PTO: </strong>30 days per year (15 days, plus 9 holidays, plus 6 floating holidays)<br><br></div><div><strong>Details<br></strong><br></div><div>Join Anedot as an Integrations Engineer, taking ownership of building, maintaining, and supporting integrations with nonprofit CRMs—Salesforce, HubSpot, Virtuous, DonorPerfect, Bloomerang, Blackbaud—as well as supporting additional platforms when necessary. This is a backend-focused role requiring proficiency in integration best practices, strong API skills, as well as customer-facing support.</div><div><strong><br>Required Skills and Qualifications<br></strong><br></div><ul><li>Strong programming skills, especially experience integrating APIs, databases, and enterprise applications</li><li>Experience with proper error handling, flow control, and building to prevent user error</li><li>Familiarity with technologies and standards like REST, SOAP, JSON, and XML</li><li>Excellent written and verbal communication skills for documentation and stakeholder engagement</li><li>Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience)</li><li>Experience developing, testing, and deploying integration solutions in production environments</li><li>Ability to work effectively in cross-functional teams and manage conflicting priorities in fast-paced environments</li><li>Detail-oriented, with strong troubleshooting skills and a proactive, solution-focused approach</li></ul><div><strong><br>What Success Looks Like in this Role<br></strong><br></div><ul><li>Write well-designed, testable spec-driven code, commit work to GitHub to ensure compatibility and stability</li><li>Work in friendly agile team, collaborative, engineering environment with continuous delivery</li><li>Review the work of team members providing feedback and suggestions for improvement</li><li>Work with the team to upgrade, troubleshoot, and debug, existing systems</li><li>Continuously increase knowledge and skills of codebase languages, frameworks, &amp; tools</li></ul><div><strong><br>How We Measure Success in this Role<br></strong><br></div><ul><li>Periodic informal feedback and review of work</li><li>Ship quality features</li><li>Code contribution and quality</li><li>Communication, teamwork, documentation, and completeness of work</li></ul><div><strong><br>Technical Info<br></strong><br></div><ul><li>Github</li><li>HubSpot</li><li>Google Drive (Docs, Sheets)</li><li>Third Party APIs</li></ul><div><strong><br>Requirements<br></strong><br></div><ul><li>API Integration: 1 - 3 years</li><li>REST/SOAP Web Services: 1 - 2 years</li><li>CRM Integration (Salesforce, HubSpot, etc.): 1 - 2 years</li><li>Problem-solving: Good - Excellent</li><li>Communication: Good - Excellent</li></ul><div><strong><br>Nice to Have<br></strong><br></div><ul><li>JSON/XML Data Formats: 1 - 2 years</li><li>GitHub/Version Control: 1 - 2 years</li><li>Attention to Detail: Good - Excellent</li></ul><div><br></div><div><strong>Hiring Process<br></strong><br></div><ol><li>Fill out a job Application (whether direct or via recruiter)</li><li>Screening Review</li><li>Technical Interview*</li><li>Call with Founder/CEO</li></ol><div>* Be prepared to talk code or even share your screen and navigate some git commands and thought exercises.<br><br></div><div><em>Please note that we’re unable to offer individual feedback during the screening process.<br></em><br></div><div><strong>Organization<br></strong><br></div><div>Software Engineers contribute to Anedot on the Product team. Software Engineers report to an Engineering Manager led by the Director of Engineering.<br><br></div><ul><li>Administrative (People: HR, Legal, Compliance)</li><li>Finance (Accounting)</li><li>Customer Experience (Acquisition, Accounts, Support, Success)</li><li>Product (Design, Engineering, Management, Operations)</li></ul>

Integrations Engineer

<div><strong>About the Role</strong></div><div>The Technical Support Representative position is a perfect blend of customer care and tech support. You'll be providing technical support and troubleshooting for our two main categories of users:</div><div>1) Our church/non-profit partners.</div><div>2) The end-users that are giving/donating to our partners.</div><div>&nbsp;</div><div><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week; COS only</li><li>Remote; EST states only</li><li>12 paid company holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO, to start, increases with tenure and seniority</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range:</strong><ul><li><strong>EST States: $41,850 - $48,360, depending on location.</strong></li><li><strong>COS: $43,650 - $53,350</strong></li></ul></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong><em>The following EST states are approved as remote work locations for this position: FL, GA, IN (EST only), MI, NC, OH, PA, SC, TN (EST only), VA - All other states are not in consideration for this role at this time.</em></strong></div><div>&nbsp;</div><div><strong>What You'll Do</strong></div><ul><li>Being a First Responder on the Support Team that provides technical support and troubleshooting for our two main categories of users: 1) Our church/non-profit partners 2) The end-users that are giving/donating to our partners.</li><li>Operating as the primary responder to support inquiries through the established support channels.&nbsp;</li></ul><div>o Ticketing System</div><div>o Live Chat</div><div>o Phone</div><div>o Email</div><ul><li>Delegating inquiries that are to be handled by other members of the Customer Success Division.</li><li>Keeping to strict customer Target Response Times and checking in with Support Leadership on a regular basis to report overall status.</li><li>Assisting with and supporting the customer through every stage of the customer journey from onboarding of the product to their potential exit from the product.</li><li>Organizing, tagging, and tracking common issues to follow trends for escalation.</li><li>Be a key player in platform improvement by keeping Support Leadership informed often.</li><li>Providing accurate, timely reports and forecasts, as needed, for management.</li><li>Contributing daily to customer knowledge-base repositories and support the use of those repositories across the Customer Success Division.</li><li>Providing timely internal support for the Customer Success Department, as it relates to troubleshooting customer issues outside of other department members’ knowledge or assisting with time sensitive customer requests.</li><li>Assisting with a customer’s account cancellation to confirm details around the cancellation.</li><li>While performing the duties of this role, regularly required to stand or sit, reach, bend, and move about the facility. Facility is a normal office environment with variation of temperature and lighting.</li></ul><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>College degree in Communications, or related field is preferred.</li><li>Minimum 1 year of experience in Customer Support or Tech Support role.</li><li>Bi-lingual (English &amp; Spanish) Preferred.</li><li>Experience with CRM software (e.g. Salesforce) is a major plus.</li><li>Expert understanding of customer service processes.</li><li>Self starter with proactive mindset and minimum need for supervision.</li><li>Persistence and determination to deliver results.</li><li>Excellent communication and management abilities.</li><li>Well-organized and strong work ethic.</li><li>Ability to manage multiple, concurrent support relationships.</li><li>Ability to anticipate change and adjust priorities accordingly.</li><li>Understanding of key drivers for local church success.</li><li>Understanding of industry culture, products and services.</li><li>Excellent eye for detail – ability to create accurate and high quality pieces of work.</li><li>Genuine interest in business, especially as it relates to the church and non-profit space.</li><li>A love for problem solving, especially in technical online software issues.</li><li>A passion to serve, help, and assist in whatever capacity possible.</li><li>Experience in direct customer or client-facing roles.</li><li>Interest in implementing feedback and dedicated to the improvement of your skills and work.</li><li>The ability to quickly adapt to new situations and think on your feet.</li><li>A desire to help people and improve the customer experience.</li><li>Must be a TEAM player – this role won’t work well if you don’t work well with others.</li><li>Available to work Sundays.</li></ul><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.</div><div><strong>About Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div><div>**Applications will be taken on an ongoing basis</div><div><br></div>

Technical Support Representative

<h3><strong>Tech Sales Rep Wanted for Shiloh's Growing Mission to Reform Tech in Jesus' Name.</strong></h3><div><br></div><div>Are you a tech sales rep with a passion for disrupting the status quo? Lowkey concerned about the direction tech is headed? Do you want to be part of a growing movement that's building an alternative to the "beast system" and bringing the light of Christ to the dark corners of the world?<br><br></div><div>We're Shiloh, a remote team of innovators, hackers, and open-source enthusiasts on a mission to reform tech in Jesus' name. We're not just building tech - we're building toward a better future. And we need your sales skills to help us spread the word!<br><br></div><blockquote>"If you're tired of selling your freedoms, come join us and sell some hope instead"</blockquote><div><br></div><h3><strong>About the Role:</strong></h3><div><strong><br></strong>As a Tech Sales Rep at Shiloh, you'll be the go-to expert for businesses and consumers looking to upgrade their tech stack with our innovative, open-source alternatives. You'll collaborate with them to identify their pain points and introduce our bespoke solutions - from managed IT, web-hosting, to comms tools - that can help them ditch the mainstream and own their digital presence.<br><br></div><div><br></div><h3><strong>Perks That Actually Matter:</strong></h3><div><br></div><ul><li><strong>Uncapped Earnings</strong>: Earn a fire commission on every sale, with no limits on your hustle. Ongoing monthly contracts mean the earnings keep coming. 15% initial commission with 10% residuals.&nbsp;</li><li><strong>No Glass Ceilings</strong>: We're all about recognizing and rewarding hard work. Crush your targets and get ready for promotions, new challenges, and opportunities to level up.</li><li><strong>Warm Leads</strong>: We hook you up with a growing CRM of contacts who are pre-qualified. Just focus on closing deals and building relationships.</li><li><strong>Squad Goals</strong>: Join a team of Christian sales pros who've got your back. Collaborate, learn from each other, make friends and crush your targets together.</li><li><strong>Faith in Action</strong>: Live out your values with a team that shares your passion for making a difference. Our culture is all about authenticity, community, and using your skills to spread the hope of Jesus Christ.</li><li><strong>Work from Anywhere</strong>: Ditch the commute and work from wherever you're most productive. As long as you've got a solid internet connection and a passion for sales, you're good to go.</li><li><strong>Stay Flexy</strong>: Create your own schedule and work at times that fit your peak energy. We trust you to manage your time and crush your targets - no micromanaging here.</li><li><strong>Be Part of the Movement</strong>: Join a crew that's already revolutionizing the tech industry and sharing hope with the world. Your sales skills can make a real difference - let's do this.</li><li><strong>Mentorship</strong>: Get paired with a seasoned Christian mentor who's got your back and can help you navigate the industry like a pro.</li><li><strong>Exclusive Drops</strong>: We're talkin' private training sessions with industry leaders, just for our team. Think of it like a secret concert, but instead of a band, it's a masterclass in sales and tech.</li><li><strong>Rep the Mission</strong>: We'll hook you up with fresh merch so you can show off your Shiloh swag and spread the word about our mission.</li><li><strong>Ditch Big Tech</strong>: Working with us, you don't have to deal with tools from Google, Microsoft, etc.<br><br></li></ul><h3><strong>The Lowdown:</strong></h3><div><br></div><ul><li><strong>Sales Boss</strong>: You've got a proven track record of crushing sales targets and building relationships that last. Tech industry experience is a plus, but we're looking for those who can bring the passion.</li><li><strong>Tech Familiarity</strong>: You don't need to be a coding genius, but you should be comfortable with tech and willing to learn about our innovative solutions. Relax, we'll teach you the rest.</li><li><strong>People Person</strong>: You're a master communicator with skills that can build bridges, not walls. You know how to connect with clients and colleagues from all walks of life.</li><li><strong>Mission-Driven</strong>: You're stoked about our mission to reform tech in Jesus' name and want to join a team that's all about making that difference. If you're passionate about using your sales skills for good, we want to hear from you.</li><li><strong>All In</strong>: We're looking for team members who are willing to sign our Creed (check it out: <a href="https://shilohcode.com/creed">https://shilohcode.com/creed</a>) and try to live out these values every day. If you're ready to join a community that's all about Christ, let's do this.</li></ul><div><br></div><blockquote>"Don't be an NPC in the tech industry. Join us instead, we have tacos."</blockquote><div><br></div><h3><strong>Ready to Join the Movement?</strong></h3><div><br></div><div>If you're hyped about using your sales skills to disrupt the status quo and make a real impact, we want to hear from you! <strong>No resume needed.</strong> Just tell us who you are, why you care about our mission, and what you bring to the table.</div><div><br></div><h3><strong>Apply now and become part of Shiloh - a team of innovators, disruptors, and game-changers who are shaping the future of tech</strong></h3><div><br></div><div><br></div>

Tech Sales Rep - 100% Commission

<div><strong>Overview<br></strong><br></div><div>Lifeway is seeking a <strong>Principal Software Engineer (Pr. SE) </strong>responsible for working across diverse teams and providing direction on developing and integrating applications and services. Our diverse technology footprint requires someone who can acknowledge and embrace the varying needs of different systems and stakeholders. Balancing back-office requirements of reliability and consistency with customer-oriented requirements that demand agility and responsiveness is a priority.</div><div>&nbsp;</div><div>Experience defining boundaries of responsibility and ownership of the different capabilities required by the business and knowledge of current industry best practices for integrating them are critical.&nbsp; You will play a key role in helping the business and technical teams think strategically about system responsibility.&nbsp; As a technical leader, you will work closely with the development community to lead and review high level architecture, cloud-native proposals, and SaaS applications including integrations.&nbsp; The Pr. SE is committed to maintaining high standards for the quality and efficiency of work.&nbsp; &nbsp;</div><div>&nbsp;</div><div>The ideal candidate is responsible for staying up to date with the latest best practices and technological solutions. They actively engage in all levels of development, champion best practices, and encourage teams to adopt and implement them.</div><div>&nbsp;</div><div><strong>Why Lifeway?</strong>&nbsp;</div><div>&nbsp;</div><div>Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.<br><br><strong><br>Responsibilities<br></strong><br></div><ul><li>Lives out Lifeway’s mission and values, showing deep commitment to Kingdom work</li><li>Lead, collaborate, and coordinate with developers, managers, and analysts across teams to design and architect integrations to support the flow of data between systems such as CRM, ERP, HR, WMS, eCommerce, and custom applications.</li><li>Provide architecture, security, and technical guidance to development teams on new architectural approaches relevant to SaaS software and other systems across the organization. Includes researching new approaches and developing proofs of concepts.</li><li>Collaborate with other Principle Software Development Engineers representing the intricacies of corporate solutions such as ERP (Financials, Order Management, Supply Chain), WMS, TMS, PeopleSoft, etc.</li><li>Analyze and improve existing system architectures, integrations, and migration techniques leveraging cloud technologies to improve speed to delivery for the business.</li><li>Collaborate with cross-functional teams including Information Security, Business Intelligence, and more.</li><li>Participate in SaaS software and implementation partner evaluations to provide technical oversight and recommendations.</li><li>Hands-on development of cloud applications.</li><li>Minimal travel, occasionally overnight</li></ul><div>&nbsp;</div><div><strong><br>Qualifications<br></strong><br></div><div><strong>Education</strong></div><div>Bachelor's degree in computer science, information technology, or related field - <em>required&nbsp;</em></div><div>Masters degree in computer science, information technology or related field - <em>preferred&nbsp;</em></div><div>Advanced graduate degree (PhD, etc.) - <em>not required</em></div><div>&nbsp;</div><div><strong>Skills, Knowledge, &amp; Experiences, required</strong></div><ul><li>10+ years development and maintenance roles with an IT organization</li><li>Experience integrating with SaaS cloud applications, such as Salesforce, ERP, WMS, etc.</li><li>Experience leading or working closely with software engineering teams</li><li>CI/CD, security best practices, DevOps principles and practices, logging, monitoring, and alerting within a cloud environment</li><li>Cloud application architecture&nbsp;</li><li>Software design and architecture, including Domain Driven Design and Eventing&nbsp;</li><li>Programming skills</li><li>Analytical and problem solving skills&nbsp;</li><li>Proven history of leading people in a complex, fast-pace environment</li><li>Successful track record of collaborating with technical and non-technical stakeholders</li></ul><div>Actively involved in an evangelical Christian church</div><div>&nbsp;</div><div><strong>Skills, Knowledge, &amp; Experiences, strongly preferred&nbsp;</strong></div><ul><li>Integrating with Salesforce, Oracle Fusion, PeopleSoft, and other SaaS solutions&nbsp;</li><li>Experience with<ul><li>Enterprise Resource Planning (ERP) applications SAP, Oracle, MS Dynamics, or similar</li><li>Human Capital Management (HCM) - Workday, SAP, ADP, or similar</li><li>Warehouse / Transportation Management - SAP EWM, Oracle WHM Cloud, or similar</li></ul></li></ul><div>&nbsp;</div><div><strong>Skills, Knowledge, &amp; Experiences, preferred&nbsp;</strong></div><ul><li>Domain Driven Design, Event Driven Design, and other architecture and software patterns</li><li>&nbsp;API Gateway, Kubernetes, SQS, SNS, S3, Cloudfront, EC2, VPC, CloudFormation, AWS CDK, IAM Roles, Kafka events or similar</li><li>C#, .NET 8+, Java, and other integration programming languages</li><li>Minimal APIs, Web API, RESTful APIs, Microservices</li><li>No SQL Databases (i.e. MongoDB, DynamoDB), Relational Databases</li><li>GitHub</li><li>Agile (Scrum)</li></ul><div><br></div>

Principal Software Engineer - Enterprise Applications

<h3>PixelPainters helps churches shine online with done‑for‑you creative and social media services. We’re hiring a hands‑on, results‑driven seller who knows church culture and can own the entire go‑to‑client journey.</h3><div><br></div><div><strong>What you’ll own</strong></div><ul><li>Full sales cycle: source and warm leads, run discovery and Zoom demos, qualify, present proposals, close, and hand off for onboarding.</li><li>Pipeline &amp; reporting: keep a clean CRM, track activity and conversion metrics, and forecast reliably.</li><li>Brand Ambassador program (our affiliate channel): recruit and onboard ambassadors, equip them with assets, track performance/payouts, and keep the program thriving.</li><li>Strategic partnerships: build relationships with denominations, networks, platforms, and agencies that can offer PixelPainters to their audiences; craft co‑marketing and reseller agreements.</li></ul><div><br><strong>You’ll be great at this if you</strong></div><ul><li>Have experience on a church creative/communications team <strong>and</strong> proven success in sales.</li><li>Are a self‑starter who thrives on targets, works autonomously, and communicates clearly on calls/Zoom and in writing.</li><li>Are comfortable with lead‑tracking software/CRM and a startup pace where you figure things out.</li></ul><div><br><strong>Compensation &amp; setup</strong></div><ul><li>Independent contractor (hourly), fully remote with flexible hours.</li><li>Results‑driven role with target compensation of <strong>$80,000/year equivalent</strong> (paid hourly as a contractor).</li></ul><div><br></div>

Director of Sales & Partnerships (Remote, Flexible)

<div><strong>Organization: </strong>Customer Experience</div><div><strong>Team:</strong> Support</div><div><strong>Reports to:</strong> Customer Support Manager</div><div><strong>Experience Level: </strong>Mid-Level</div><div><strong>Type:</strong> Full-time, exempt; at-will</div><div><strong>Location:</strong> Permanently remote</div><div><strong>Base Comp Range:</strong> $70,000 - 80,000 annual</div><div><strong>Perks/Benefits:</strong> $10,000 - $15,000 plus 401(k) with match</div><div><strong>Base PTO: </strong>30 days per year (15 days, plus 10 holidays, plus 5 floating holidays)<br><br></div><div><strong>About the Role</strong></div><div>The Technical Support Specialist is a mid-to-senior level role housed within our Customer Experience organization, serving as a critical bridge between our customers and Engineering team on complex technical issues. This position works closely with Engineering and will collaborate within the Support team, taking ownership of escalated cases and ensuring they are resolved with accuracy and efficiency. Key areas of ownership include data migrations, Salesforce administration, key technical support escalations, automation advocacy, and serving as an engineering project liaison. This role will receive mentorship and technical review from the Engineering team.<br><br></div><div>In the early stages, this hire will focus on addressing customer support tickets to gain a deep understanding of our platform and customer needs.</div><div><strong><br>Responsibilities</strong></div><ol><li><strong>Advanced Support Ticket Resolution:</strong> Handle complex P1 and P2 support tickets, ensuring timely resolution and escalating to management when necessary.</li><li><strong>Engineering Issue Management: </strong>Scope, document, and submit well-structured issues in GitHub for the Engineering team based on Support escalations.</li><li><strong>Data Migrations: </strong>Serve as the lead Support resource for customers using the migration tool, providing guidance and troubleshooting.</li><li><strong>Data Update Coordination: </strong>Coordinate and even write scripts (nice to have, not requirement) in GitHub issue for engineers to execute in order to update customer data accurately and securely.</li><li><strong>Bug Investigation: </strong>Reproduce and investigate reported bugs, collaborating with Engineering to determine root causes and next steps.</li><li><strong>General Integration Support: </strong>Lead customer-facing calls and information gathering for integration and API troubleshooting.</li><li><strong>Salesforce Support: </strong>Obtain (or already hold) a Salesforce certification to assist customers with Salesforce integration issues. Current Salesforce certification preferred.</li><li><strong>Automation Advocacy: </strong>Identify opportunities for process automation and efficiency improvements, working with Engineering to implement solutions that reduce manual work and improve customer experience.</li><li><strong>Engineering Project Liaison:</strong> Serve as the primary point of contact between Customer Experience and Engineering teams for technical projects, facilitating communication, requirements gathering, and ensuring customer needs are represented in engineering decisions.</li></ol><div><strong><br>Qualifications</strong></div><ol><li>3+ years in a technical support, or engineering-adjacent role, ideally within SaaS or a similar technology environment.</li><li>SQL knowledge preferred.</li><li>Ability to scope and document technical issues clearly for engineering teams.</li><li>Familiarity with GitHub issue tracking.</li><li>Experience troubleshooting integrations and APIs.</li><li>Knowledge of digital marketing technology (GA4/GTM, etc)</li><li>Strong problem-solving and analytical skills, with a detail-oriented mindset.</li><li>Excellent communication skills, both written and verbal.</li><li>Salesforce Administrator certification (or willingness to obtain within first 6 months).</li></ol><div><strong><br>Requirements</strong></div><ul><li>SQL: 1 - 3 years</li><li>GitHub Issue Tracking: 1 - 3 years</li><li>API Troubleshooting: 2 - 4 years</li><li>Problem-solving: Good - Excellent</li><li>Communication: Good - Excellent</li></ul><div><strong><br>Nice to Have</strong></div><ul><li>Salesforce Administration: 1 - 2 years</li><li>Scripting: 1 - 2 years</li><li>Technical Documentation: Good - Excellent</li></ul><div><strong><br>About Us</strong></div><div>We started Anedot in 2010 and now are launching a major payment processing and finance product aimed at empowering organizations through innovation, scalability, and world-class user experiences. This is a greenfield project, offering you the chance to make foundational architectural decisions and have a significant impact on a highly visible and transformative platform. We are a low-meeting and little bureaucracy organization - we don’t have time for that.<br><br></div><div><strong><br>What Success Looks Like</strong></div><div>In this role, success is measured by:<br><br></div><ul><li><strong>First 90 Days: </strong>You are proficient in handling P1/P2 tickets, creating engineering issues, and handling basic integration troubleshooting.</li><li><strong>6 Months: </strong>You are independently managing migration requests, leading integration troubleshooting calls, and writing scripts for data updates.</li><li><strong>12 Months: </strong>You have reduced turnaround time for complex tickets and escalations, improved communication workflows between Support and Engineering, and are actively contributing to automation initiatives.</li><li><strong>Ongoing: </strong>You serve as the go-to technical expert for the Support team, consistently improving processes, and enabling faster resolutions for our customers.</li></ul><div><strong><br>Hiring Process</strong></div><ol><li>Fill out a job Application (whether direct or via recruiter)</li><li>Initial Interview</li><li>Technical Questionnaire</li><li>Video interview with our Founder and CEO. Before this meeting we'll send an optional Clifton StrengthsFinder access code.</li></ol><div><br><em>Please note that we’re unable to offer individual feedback during the screening process.</em></div>

Technical Support Specialist

<div><strong>Location</strong>: Remote / Hybrid <br><br>Must be able to work from <strong>9am-5:30pm ET Monday through Friday</strong><br><br><strong><em>Who We Are</em></strong> <br>Servant Keeper is on a mission to multiply ministry impact. <br><br>We’re not just a software company — we’re a mission partner to the 30,000+ churches and nonprofits we serve. Every feature we build, every phone call we make, and every relationship we nurture helps ministry leaders focus less on admin and more on what matters most — serving their people. <br><br>Our software and support equip thousands of faith-based organizations with tools that are powerful, easy to use, and backed by a team that truly cares. We’re building toward an ambitious growth goal, and we’re doing it with passion and purpose. <br><br>Our Core Values aren’t just wall art — they’re how we operate: <br>🙌 Servant Heart – We lead by serving first <br>💪 Grit – We find a way, even when it’s hard <br>🚀 Never Satisfied – We improve relentlessly <br>🤝 Community – We are better together <br>✅ Do What You Say – Integrity is non-negotiable <br><br><strong><em>What You’ll Do </em></strong><br>As a Sales Assistant, you’ll be the warm welcome and steady engine behind our sales and upsell motions. You’ll often handle the first interaction many ministry leaders have with our brand and ensure every handoff is smooth, timely, and relational. You’ll support our Sales Lead and Account Executives with research, organization, and insight — helping us scale our reach with excellence. <br><br>You will: <br>- Manage inbound sales calls and be the front-line voice of Servant Keeper <br>- Qualify leads and move them into the appropriate pipeline <br>- Assist with lead research, email campaigns, and screening calls <br>- Keep Salesforce tidy and accurate with up-to-date notes <br>- Participate in sales meetings and provide feedback from the front lines <br>- Bring positive energy, precision, and a deep sense of mission <br><br><strong><em>What You Bring </em></strong><br>- Passion for ministry and heart for service <br>- Strong communication and interpersonal skills <br>- Detail-oriented with excellent task management abilities <br>- Proactive and coachable — hungry to grow <br>- Track record of meeting goals and driving results <br>- Experience with Salesforce or similar CRM systems <br><br><strong><em>What You Get </em></strong><br>- A mission-driven role where your work truly matters&nbsp;<br>- $20/hour, 40 hours per week<br>- Medical, dental, and vision insurance&nbsp;<br>- Paid time off<br>- Life and disability insurance&nbsp;<br>- HSA and FSA options&nbsp;<br>- 401(k) with company match&nbsp;<br>- Access to wellness resources&nbsp;<br>- A team that’s purpose-first and people-always&nbsp;</div>

Sales Assistant

<div>Want to make a difference? Join an organization that has been transforming lives for over 40 years!<br><br>As a Christian non-profit, Prison Fellowship® trains and inspires churches and communities—inside and outside of prison—to support the restoration of those affected by incarceration. We equip correctional leaders, volunteers, and incarcerated men and women to make prisons more rehabilitative places; we advocate for a more restorative criminal justice system; and we collaborate with churches and local service providers to support former prisoners, their families, and their communities.<br><br>Prison Fellowship® is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.<br><br><strong>What we are looking for:</strong><br>A driven and mission-focused <strong>Sr. Manager, Software Engineering, Salesforce and Data</strong> to impact both ministry and business operations including Salesforce, Enterprise Data Integration, Data Warehousing, and Business Intelligence. As a software engineering leader, you will manage a software engineering team, including contractors, in the development of software, database, and integration solutions. The ideal candidate will have strong software engineering skills, leadership, mentorship, and communication skills.<br><br><strong>Expectations of this role:</strong></div><ul><li>Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions</li><li>Manage and guide software engineering staff and contractors</li><li>Collaborate with Product Delivery Managers, other engineering teams, and leadership</li><li>Create and contribute to technical design documentation</li><li>Ensure development comports with best practices, PFM policies, and IT strategy</li><li>Ensure the use of approved tools, languages, frameworks, and platforms</li><li>Analyze platforms and tools and make recommendations for improvement</li><li>Help manage hosting environments and use request/incident ticket tracking and project management systems as needed</li></ul><div><br><strong>Qualifications:</strong></div><ul><li>Strong technical expertise in Salesforce or other enterprise CRM platform</li><li>Strong technical expertise in Data Warehousing technology</li><li>10+ years of management experience, 3+ years of experience leading software engineering teams</li><li>Bachelor's degree in computer science/engineering or equivalent experience</li><li>Strong background in software development, designing data models, data integration, data warehousing, and supporting analytics</li><li>Sound experience with GitHub, code management, merges, and deployments</li><li>Agile-like and Waterfall environment experience</li><li>Experience with CI/CD and Devops processes</li><li>Experience building web applications&nbsp;</li><li>Experience building and using APIs to integrate systems and SaaS environments</li><li>Knowledge and practical application of open source solutions is a plus</li><li>This is a remote/work from home position in the US with a 5% travel component and office hours are 8:30 AM - 5:00 PM EST</li></ul><div><br><strong>What we offer: </strong><br>At Prison Fellowship, our goal is to support the total well-being of all our employees. Our benefit offerings for full-time employees include health, dental, vision, life, and disability insurance, retirement account funding, flexible spending accounts, paid maternity and parental leave benefits, and more. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. In addition, we offer a team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development. <br><br>Salary at Prison Fellowship is determined by a variety of factors. For this position, the salary range is projected to be between $113,000 and $130,000.<br><br>Visit the employment page on our website to learn more about Prison Fellowship.<br><br>Check out our YouTube channel to see how Prison Fellowship is transforming lives!<br><br><strong>OUR STATEMENT OF FAITH</strong><br><br><strong>The Foundation of What We Believe</strong><br>As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God’s inspired word and the complete tenets of the Apostles’ Creed and the Nicene Creed.<br><br>We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity; Father, Son, and Holy Spirit. We believe that Jesus Christ, God’s Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God’s authoritative and inspired Word, without error in all its teachings.<br><br><strong>How We Are Compelled to Live and to Act</strong><br>We believe that Christians, both individually and corporately, must submit to the Bible as God’s authoritative, divine and inspired Word, in all matters of belief and conduct.</div>

Sr. Manager, Software Engineering

<div>&nbsp;</div><h3><strong>Entrepreneurial Full Desk Specialist (Sales &amp; Recruiting)</strong>&nbsp;</h3><div>&nbsp;</div><div>1099 Consultant | 100% Commission based position (No limits to your hustle!)</div><div>Work from anywhere! + Flex Schedule <em>(Part-time required!)&nbsp;</em></div><div>&nbsp;</div><div><strong>Mission Driven is Key!&nbsp;</strong></div><div>&nbsp;</div><div><strong>What we are looking for:</strong>&nbsp;</div><ul><li>People person, you thrive on connection&nbsp;</li><li>Proficiency in LinkedIn with a desire to grow and expand in recruitment/sales tools and various outreach capabilities.&nbsp;</li><li>Proficiency in Microsoft Suite&nbsp;</li><li>Extremely detail oriented&nbsp;</li><li>Proactive, hardworking, and entrepreneurial nature&nbsp;</li><li>Disciplined self-starter&nbsp;</li><li>Passion for our mission and core values&nbsp;</li></ul><div>&nbsp;</div><div><strong>What you bring to the team:</strong>&nbsp;</div><ul><li>2 years of relevant experience (sales, marketing, communications, recruitment, etc.)&nbsp;</li><li>Proven ability to work independently.&nbsp;</li><li>Proficiencies in Microsoft and Recruitment Tools (such as LinkedIn).&nbsp;</li></ul><div>&nbsp;</div><div><strong>Responsibilities are full cycle: <br>(1) </strong>Business Development:&nbsp;</div><ul><li>Prospect clients in your territory.&nbsp;</li><li>Make business development calls, organize client meetings, and secure clients.&nbsp;</li><li>Prospect opportunities and validate job openings.&nbsp;</li><li>Maintain client partnerships.&nbsp;</li></ul><div><strong>(2)</strong> Recruitment:&nbsp;</div><ul><li>Recruit on assigned positions.&nbsp;</li><li>Screen candidates and conduct interviews (recorded for Fisher of Men leadership to review).&nbsp;</li><li>Submit candidates to client and/or Fisher of Men leadership.&nbsp;</li><li>Complete references.&nbsp;</li></ul><div>&nbsp;</div><div>If you are intrigued by the opportunity, bear witness to our Mission, please apply by sending your resume to <a href="mailto:agoodrich@fisherofmenretained.com">agoodrich@fisherofmenretained.com</a> or via https://fisherofmenretained.com/&nbsp;</div>

Entrepreneurial Full Desk Specialist (Sales & Recruiting)

<div><strong>About Us</strong></div><div><br>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><strong><br>Position Summary<br></strong>We are looking for a Manager of Customer Success to join our growing Customer Success Team. As Manager of Customer Success, you will report to the Director of Customer Success and will be focused on leading our mid-level Customer Success Managers who are responsible for revenue retention, expansion, customer product adoption, and overall satisfaction.</div><div><br>In this role, you will be responsible for the success of your Customer Success Manager team, which includes meeting or exceeding gross and net revenue retention goals, as well as achieving expansion targets. You will coach your team on how to successfully manage a book of business proactively, how to implement B2B SaaS CS best practices and guiding principles, and how to develop CS professional skills. You will work closely with cross functional leaders from teams such as Technical Support, Onboarding, Sales, Marketing and Product for the betterment of the customer experience and ability for your team to serve their customers as effectively as possible.&nbsp;</div><div><strong><br>Responsibilities</strong></div><div><strong><br>Team Development: </strong>Provide ongoing mentorship and support to Customer Success team members, fostering professional growth, resolving challenges, and ensuring adherence to best practices and company standards. Drive the professional development of Customer Success team members through targeted training, mentorship, and performance feedback, while fostering a supportive environment that encourages continuous learning and growth. Use data and reporting to measure CSM success and areas for improvement.&nbsp;</div><div><strong><br>Team Performance and OKR Management: </strong>Oversee team performance of company objectives and departmental goals, ensuring parallel progress and providing prescriptive feedback for each Customer Success Manager in necessary areas of growth. Own and manage quarterly OKRs, providing regular updates to Virtuous leadership.</div><div><strong><br>Segmenting and Forecasting</strong>: Conduct regular assessments of Customer Success Managers’ books of business to ensure optimal balance of recurring revenue, customer journey stages, and more. Develop and update retention and expansion forecasts for each CSM and collectively as a team.&nbsp;</div><div><strong><br>Software Management</strong>: Maintain and optimize software tools for the team, including ChurnZero reportings, Sendoso, Notion, and Lattice, ensuring effective utilization and data accuracy.</div><div><strong><br>You Must Have</strong></div><ul><li>At least 3 years of experience managing a team is required</li><li>Management experience in B2B SaaS</li><li>Experience managing a quota carrying team</li><li>Experience in a professional customer facing role required</li><li>Strong Leadership: Proven experience in a customer success or related leadership role.</li><li>Customer-Centric Focus: Deep understanding of customer needs and a passion for ensuring their success.</li><li>Relationship Building: Strong propensity for relationship building, enjoying forming and maintaining meaningful relationships not only with your team members but also with customers.</li><li>Proactive Problem-Solving: Proven ability to identify and address gaps or risks in CSM books of business with the appropriate coaching</li><li>Collaborative Mindset: Ability to collaborate effectively with cross-functional teams, ensuring seamless communication and a unified customer-centric approach.</li><li>Technical Proficiency: Strong technical acumen to provide product support and guidance to&nbsp; your team through the use of tools, reporting, and data driven customer insights.</li><li>Sales Acumen: Ability to coach CSMs on sales tactics and strategies for optimal retention and expansion</li><li>Project Management: Organizational skills, with the ability to prioritize effectively along with critical thinking abilities to balance customer needs with Virtuous' objectives.</li><li>Proficiency in working with CRMs, email marketing, and other technology.</li><li>Thrive in a fast-paced and ever-changing environment where you equally work independently and collaboratively- the ability to juggle multiple processes and prioritize daily is a must.</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul><div><br>We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.<br><br>Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are <strong>not legitimate</strong> and we recommend disregarding it immediately.</div>

Manager of Customer Success

<div><strong>About the Job</strong></div><div>&nbsp;</div><div>The Salesforce Marketing Cloud Specialist/Administrator is a full-time, exempt, remote position that is part of the Information Technology team and will play an important role in the ongoing adoption and improvement of the University's Salesforce Marketing Cloud environment.<br><br>The Salesforce Marketing Cloud Specialist/Administrator has responsibility to support the marketing automation operations through the administration of Colorado Christian University's Marketing Cloud environment and the continuous evolving Salesforce environment. In this role, problem-solving frequently requires analysis of moderately complex issues/problems and collaboration with the various business units engaging with the Salesforce platform.</div><div>&nbsp;</div><div><strong>About CCU</strong></div><div>&nbsp;</div><div>Colorado Christian University is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit University is located in Lakewood, Colorado, a suburb of Denver.</div><div>&nbsp;</div><div>Colorado Christian University was founded in 1914. CCU’s motto is--grace and truth. This motto comes from John 1.14: “And the Word became flesh and dwelt among us, and we have seen his glory, the glory as of the only Son from the Father, full of grace and truth.” (ESV)&nbsp;</div><div>CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth.</div><div>&nbsp;</div><div>Colorado Christian University cultivates knowledge and love of God in a Christ-centered community of learners and scholars, with an enduring commitment to the integration of exemplary academics, spiritual formation, and engagement with the world. We envision graduates who think critically and creatively, lead with high ethical and professional standards, embody the character and compassion of Jesus Christ, treasure the gospel, and who thereby are prepared to impact the world in their callings.</div><div>&nbsp;</div><div>CCU embraces an educational model that was present at the foundation of many of the great western and American universities. It is made up of three pillars—competence, character and Christ-centered faith. Secular universities have abandoned two of those pillars. We think this is a major oversight that eventually undermines education. Furthermore, we believe this classical educational model is both life-giving and greatly needed in our time.</div><div>A leader in higher education, CCU has been consistently ranked in the top 2 percent of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had ten consecutive years of enrollment growth and has been named one of the five fastest-growing master’s granting universities by <em>The Chronicle of Higher Education.</em></div><div>&nbsp;</div><div>CCU offers more than 100 degree program options for traditional and adult students through its two colleges--the College of Undergraduate Studies and College of Adult and Graduate Studies. More than 8,000 students attend the University on the main campus, in regional centers throughout Colorado, and online.</div><div>&nbsp;</div><div><strong>What is most appealing about working at CCU?</strong></div><ol><li>Faith friendly: CCU’s culture is unique to higher education. Where else can you pursue academic excellence yet read the Holy Bible, pray with teammates and students at work, and work to impact our culture in support of Christian values?</li><li>Convictionally Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God’s Word.</li><li>Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside coworkers and teammates, while having a profound influence on students as they deepen their relationship with Jesus Christ.</li><li>Equip students for kingdom work: You can be a part of helping students discover their callings and preparing them for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our <a href="https://www.ccu.edu/about/strategic-priorities/"><strong>University's Strategic Priorities</strong></a>.</li></ol><div><br><strong>We’re looking for candidates who have:</strong></div><ol><li>Salesforce Marketing Cloud Administrator certification preferred.</li><li>Two or more years of experience with Salesforce Marketing Cloud Administration, Salesforce Service Cloud, or a similar system.</li><li>Two or more years of experience in higher education enterprise software support.</li><li>Excellent technical aptitude and proven ability to learn new systems.</li><li>Knowledge of HTML, Javascript, AMPscript, Cascading Style Sheets (CSS) and Structured Query Language (SQL) preferred.</li><li>Analytical and strong problem-solving skills, with an ability to think creatively and with attention to detail.</li><li>Excellent project management skills and a positive, encouraging attitude.</li><li>Ability to communicate effectively at all levels of the organization: orally and in writing.</li><li>Exemplary customer service through frequent communication, positive relations, and prompt support.</li><li>Ability to critically evaluate business requests from the underlying true needs of the organization.</li></ol><div><br><strong>Key Job Duties</strong></div><ol><li>Contribute to CCU’s mission: Christ-centered higher education transforming students to impact the world with grace and truth. In this role, the Salesforce Marketing Cloud Administrator supports the mission of the University through the administration of Marketing Cloud resources to provide prospects and current students with outstanding engagement as they work to fulfill their educational goals.&nbsp;</li><li>Develop, document, and implement journeys utilizing Journey Builder and sync data between Salesforce Service/Sales Cloud and Marketing Cloud.</li><li>Function as an institutional expert on the Salesforce Marketing Cloud platform for various business units and departments. Coordinate the evaluation, scope, and completion of new development requests to meet CCU's unique business needs.</li><li>Work with the Communications &amp; Creative Services team to create communication plans to support various departments.</li><li>Manage the totality of the Salesforce Marketing Cloud ecosystem from the implementation of new features to support of end-users to ensure high adoption levels of functionality and features.</li><li>Collaborate with internal and external stakeholders to gather, define, and document requirements for program enhancements and system changes.</li><li>Use ticketing system to record, classify, and resolve client incidents and service requests. Provide application users with technical support where needed.</li><li>Build and manage data extensions and audience segmentation; track email performance and develop dashboards and reports to support data-driven decision-making.</li><li>Seek opportunities for automation and improvement of current processes, resulting in efficiencies. Stay current on Salesforce Marketing Cloud releases and evaluate new features as they are deployed, and maintain strong knowledge of best practices. Gather and analyze business requirements for changes and enhancements.</li><li>Plan ahead for upgrades, seasonal releases, and long-term projects.</li><li>Support user adoption, deliver training, and help maximize the platform’s value to the organization.</li><li>Complete other duties as assigned.</li></ol><div><br><strong>Work Environment</strong><br><br>While performing the duties of this job, you may be required to walk, stand, sit, reach with hands and arms, balance, stoop, speak with clarity, and have appropriate vision and hearing capabilities. The employee must occasionally lift and/or move up to 25 pounds. You will be required to work occasional irregular hours, including some nights and weekends. Colorado Christian University expects all faculty and staff to become a part of the University community by participating in activities and events that occur on the campus throughout the year, which may occur during evenings and weekends.<br><br><strong>What we offer our employees:</strong><br><br>We offer competitive compensation and benefits packages to all employees. Our benefit package includes: a tuition waiver program, excellent healthcare, generous paid time off, matching 403(b) retirement plan, and additional organizational paid benefits and voluntary benefit offerings. Pay and benefits will be discussed in more detail as candidates progress through the interview process.<br><br>Colorado Christian University’s pay philosophy is based on internal and external data for pay equity; along with budgetary considerations for effective stewardship. Pay will be assigned based on relevant experience at a range of $65,000 - $80,000 annually. We reserve the right to pay an equitable rate that we believe is within our salary structure or that may fit a candidate’s qualifications or experience for the job. A wage range posted is not a guarantee of a specific wage range for a job offer. CCU reserves the right to make pay decisions based on economic and equity considerations to attract the best possible talent. CCU does not determine pay based on sex or any other protected status.</div><div><br><strong>Spiritual Requirements<br></strong><br></div><ol><li>Committed follower of Jesus Christ, who believes there is no salvation apart from faith in his atonement on the cross, by grace alone becoming "born again" thus beginning a personal relationship with Christ, the Son of God.</li><li>Able to effectively communicate personal faith and apply biblical principles and convictions in the workplace. Must have a strong sense of calling to the ministry of Colorado Christian University.</li><li>Regularly attend and be engaged in meaningful involvement in a Bible-believing evangelical local church. Knowledgeable about the Word of God and passionate about Christian education.</li><li>Must be a traditional evangelical Christian whose lifestyle is in consonance with sound Christian principles, is compatible with CCU’s Statement of Faith, and is in agreement with the Strategic Priorities promulgated by the University.</li></ol><div><br>Review of applications will continue until the position is filled. Colorado Christian University does not discriminate on the basis of race, color, national origin, ethnicity, ancestry, sex, age, physical or mental disability, military or veteran status. CCU is committed to an environment free from discrimination and harassment and calls on every member of the university community to be vigilant in deterring and reporting all violations. CCU does reserve the right to exercise preference on the basis of religion in all of its employment practices. All employees who work at CCU must demonstrate a spiritual testimony consistent with our evangelical mission and follow our lifestyle expectations.</div>

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