<div>The <strong>Implementation Assistant</strong>&nbsp;is a position that offers the opportunity to grow in the software field by introducing them to our product and process. The person will work directly with the <strong>Implementation Team </strong>and help with any tasks needed to bring the assigned implementation projects to a successful completion.&nbsp;</div><div>&nbsp;</div><div><strong>Core Responsibilities:</strong></div><div>Assist in any tasks assigned to them by the Implementation Team this may include, but are not limited to:&nbsp;</div><ul><li>Any project task assigned to them by the Implementation Team</li><li>Assist in any administrative tasks assigned by the Implementation Team</li><li>CRM configurations</li><li>Motion 2 Workflow Builds</li><li>Contributions Configurations</li><li>User Group Configurations</li><li>Historic Giving Configurations</li><li>Dashboard Builds for CRM, Historic Giving and Motion 2</li><li>General Site Configurations</li><li>System Message Configurations</li><li>Data Imports</li><li>And any other parts of the Site Stacker system that may be relevant to an implementation project.&nbsp;</li></ul><div><br></div><div><strong>Core Proficiency requirements in the following areas:</strong></div><ul><li>Quality assurance testing</li><li>Providing technical assistance to clients during the project implementation&nbsp;</li><li>Providing product training as expertise increases.</li><li>Assist in specific implementation tasks throughout the project</li></ul><div><br></div><div><strong>Soft Skills needed for this position:</strong></div><ul><li>Great <strong>Communication Skills</strong> both written and oral that will allow them to express themselves effectively with our clients and with team members.</li><li><strong>Teamwork Skills</strong> that allow them to operate well in a group setting to quickly and effectively accomplish project tasks.&nbsp;</li><li><strong>Adaptability and flexibility Skills</strong> to embrace changes.</li><li><strong>Problem-Solving Skills</strong> that use both analytical and creative thinking to find great solutions to any type of challenge.&nbsp;</li><li>Good <strong>Work Ethic Skills</strong></li><li><strong>Interpersonal Skills</strong> to effectively interact and communicate with team members, clients and management.&nbsp;</li><li><strong>Time Management Skills</strong> that demonstrate the ability to work efficiently and productively by using your time wisely.<br><br></li></ul>

Implementation Assistant

<h3>Job Description</h3><div><strong>Get Involved!<br></strong><br></div><div>We are looking for a Product Technical Lead to join our Information Technology team, working in Coppell, TX! In this role, you will play a central part in shaping the technical architecture, vision, and implementation strategy for a new enterprise-scale Email Service Provider (ESP). You'll lead a small team of developers and collaborate with Product Owners, engineers and cross-functional team members to deliver a secure, scalable, and reliable platform for high-volume email delivery.</div><div>&nbsp;</div><div><strong>A day in the life of a Product Technical Lead:&nbsp;</strong></div><div>At Samaritans Purse, the Gospel really is the center of all we do!&nbsp; We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.&nbsp;</div><div>&nbsp;</div><div>In the role of <strong>Product Technical Lead,</strong> you will have the opportunity to:</div><ul><li>Maintain a personal, active relationship with Jesus Christ and serve as a consistent witness to your faith.</li><li>Design, build, and maintain the ESP platforms technical architecture, ensuring scalability, security and deliverability.</li><li>Guide strategies for sender reputation management, bounce handling, unsubscribe/complaint processing, and deliverability monitoring.</li><li>Partner closely with the Product Owner to translate user needs into technical plans and engage in trade-off discussions to deliver maximum value.</li><li>Drive adoption of engineering best practices: automated testing, CI/CD, secure coding and performance monitoring.</li><li>Invest in the growth and development of your team by mentoring, guiding developers and senior developers, fostering a supportive, collaborative culture where people thrive and perform at their best.</li><li>Contribute hands-on to the code: build complex and foundational components, prototype solutions and help remove technical roadblocks. Implement patterns in the codebase that improve product quality and developer efficiency.</li><li>Collaborate with other Product Technical Leads and the Assistant Director of Product Development to establish shared technical standards, tools, and engineering practices.</li><li>Oversee the integrity and quality of deliverables: ensure code aligns with architecture, performance expectations, manage technical debt and uphold reliable deployment and support processes.<br>Lead retrospectives; monitor engineering metrics; use data to drive continuous process and operational improvements.</li><li>All other duties as assigned</li></ul><div><br></div><div><strong>Qualifications &amp; Experience</strong>:&nbsp;</div><ul><li>Bachelors degree in Computer Science, Business, or related field (or equivalent experience) and a minimum of 7 years of relevant work experience in software engineering, with proven leadership/mentorship responsibilities and experience building large software products.</li><li>Extensive knowledge of modern software architecture principles: microservices, API design, cloud infrastructure, and scalable systems. Strong full-stack development experience including front-end, back-end, database technologies.</li><li>Desired experience building or supporting an Email Service Provider (ESP) or enterprise-grade email delivery system.</li><li>Desired deep understanding of SMTP, MTAs, DNS, SPF, DKIM, DMARC, CAN-SPAM, GDPR, blocklist management, bounce handling, and feedback loops.</li><li>Desired deep understanding of email deliverability and reputation management.</li><li>Desired hands-on experience with event-driven or streaming technologies (e.g., Kafka, RabbitMQ) for large-scale processing.</li><li>Proficiency in backend development with experience in high-throughput, fault-tolerant systems.</li><li>Working knowledge of DevOps/tooling: containerization (Docker, Kubernetes), infrastructure as code, and deployment automation.</li><li>Strong leadership skills with experience guiding and developing engineering teams, while also contributing technically to core components.</li><li>Comfortable working in agile, product-centered environments; able to pivot as business priorities or requirements evolve.</li><li>12 credit hours of college-level Biblical Studies (required)</li></ul><div><br><strong>Job Location: </strong>Coppell, TX</div><div><strong>Type:</strong> Full-Time</div><div><strong>Language Requirement:</strong> Fluency in English (required)</div><div><strong>Benefits:</strong></div><ul><li>Medical, prescription, dental &amp; vision insurance</li><li>Flexible Spending Account (FSA)</li><li>Long-term and Short-term disability insurance</li><li>Paid Family Medical Leave&nbsp;</li><li>Term Life Insurance</li><li>401(k) retirement savings plan</li><li>10 paid holidays</li><li>12 vacation/personal days</li><li>10 sick days</li></ul>

Product Technical Lead (Email Service Platform)

<div><strong>Position Summary<br></strong><br></div><div>The Data Architect will design, build, and maintain PreBorn’s data architecture to ensure reliable, secure, and scalable data systems that support fundraising, program impact reporting, operations, and leadership decision-making. The role will also steward the ministry’s data ecosystem by helping manage relationships with external vendors and partners. This role bridges technical execution with organizational strategy, ensuring data is accessible, trustworthy, and aligned with PreBorn’s mission.<br><br></div><div><strong>Key Responsibilities<br></strong><br></div><div><strong>Data Architecture &amp; Strategy<br></strong><br></div><ul><li>Design and maintain enterprise data architecture, including data models, schemas, and integration patterns</li><li>Develop and document data standards, governance practices, and best practices</li><li>Align data architecture with organizational goals, reporting needs, and growth plans</li><li>Develop an annualized data roadmap aligned to ministry priorities</li></ul><div><br><strong>Hands on Data Integration &amp; Systems<br></strong><br></div><ul><li>Architect and manage integrations between CRM systems (e.g., donor management), financial systems, program databases, and third-party platforms</li><li>Oversee ETL/ELT pipelines to ensure data accuracy, consistency, and availability</li><li>Support migration and modernization of legacy data systems when needed</li></ul><div><br><strong>Analytics &amp; Reporting Enablement<br></strong><br></div><ul><li>Partner with leadership, fundraising, program, and operations teams to understand reporting and analytics needs</li><li>Enable dashboards and analytics tools by ensuring clean, well-structured data</li><li>Support impact measurement, donor reporting, and compliance requirements</li><li>Enable self-service analytics where appropriate</li></ul><div><br><strong>Data Security &amp; Compliance<br></strong><br></div><ul><li>Ensure data security, privacy, and access controls in accordance with best practices and applicable regulations</li><li>Implement data quality monitoring and validation processes</li><li>Support disaster recovery and business continuity planning for data systems</li><li>Document system changes, decisions and issues</li><li>Act as the primary escalation point for data issues</li></ul><div><br><strong>Collaboration &amp; Leadership<br></strong><br></div><ul><li>Collaborate with developers, analysts, and external vendors</li><li>Provide technical guidance and mentorship related to data architecture</li><li>Translate complex technical concepts into clear explanations for non-technical stakeholders</li><li>Translate organizational data needs into clear technical requirements for vendors and external partners</li><li>Ensure vendor solutions integrate cleanly into the broader data architecture and do not create unnecessary technical debt</li></ul><div><br><strong>Required Qualifications<br></strong><br></div><ul><li>Bachelor’s degree in Computer Science, Information Systems, Data Engineering, or related field (or equivalent experience)</li><li>5+ years of experience in data architecture, data engineering, or related roles</li><li>Strong experience with relational databases and data modeling</li><li>Experience integrating CRMs, financial systems, and cloud-based platforms</li><li>Familiarity with data warehousing, ETL tools, and analytics platforms</li><li>Experience collaborating with external vendors and consulting partners</li><li>Strong documentation and communication skills</li></ul><div><br><strong>Preferred Qualifications<br></strong><br></div><ul><li>Experience working in a nonprofit or mission-driven organization</li><li>Experience with cloud data platforms (e.g., Azure, AWS, or Google Cloud)</li><li>Knowledge of donor management or fundraising systems</li><li>Familiarity with BI tools (e.g., Power BI, Tableau, Looker)</li><li>Understanding of data governance and master data management</li><li>Experience supporting executive dashboards and KPI frameworks</li></ul><div><br><strong>Core Competencies<br></strong><br></div><ul><li>Mission alignment and servant leadership mindset</li><li>Analytical thinking and problem-solving</li><li>Attention to detail and data integrity</li><li>Collaboration across technical and non-technical teams</li></ul>

Data Architect

<div>HarperCollins Christian Publishing is committed to building a diverse and inclusive team and highly values diverse backgrounds and insights that fuel our innovation.</div><div>&nbsp;</div><div>The Engineering Manager is a player/coach leader responsible for both people/delivery leadership and hands-on technical contribution for a cross-functional engineering team (web and app developers, QA, Sysadmin, and project manager). This role will build and maintain a high-performing, accountable team and will actively contribute code where it has the most leverage—unblocking delivery, accelerating critical initiatives, improving quality, and strengthening platform reliability. This role supports high-visibility properties like the Bible Gateway website and app and Study Gateway, as well as some other properties.</div><div><strong><br>Responsibilities</strong></div><ul><li>Own delivery outcomes: planning, estimation, scope negotiation, sequencing, dependency management, and risk mitigation.</li><li>Partner with Product/Design/Stakeholders to translate priorities into executable plans and clear milestones.</li><li>Run or improve agile ceremonies and team rituals; drive continuous improvement in throughput and predictability.</li><li>Manage and coach engineers across disciplines (web, app, QA, systems), including goal-setting, feedback, and performance reviews.</li><li>Develop career growth plans and ensure the team has clarity on expectations, roles, and ways of working.</li><li>Support hiring, onboarding, and team structure decisions to match roadmap needs.</li><li>Communicate status, tradeoffs, and risks clearly to technical and non-technical partners.</li><li>Align with Security/IT as needed on access, compliance, security, and best practices.</li><li>Contribute production code as needed across key services/applications (e.g., complex features, integrations, performance work, tooling).</li><li>Jump in to unblock the team: debugging, spike/prototype work, targeted refactors, and closing priority gaps.</li><li>Set and model engineering standards through real participation: code reviews, testing practices, documentation, and operational readiness.</li><li>Partner with the Engineering Lead on architecture decisions; ensure consistency across systems and components.</li><li>Determine where best to deploy AI and other modern tooling.</li><li>Drive a strong quality culture with QA and engineering: test strategy, automation, release criteria, defect triage, and regression control.</li><li>Partner with infrastructure engineer to ensure reliable environments, monitoring, incident response, and postmortems.</li></ul><div><strong><br>Qualifications<br></strong><br></div><div><strong>Work Experience:</strong></div><ul><li><strong>&nbsp;</strong>8+ years of software engineering experience, with 5+ years leading teams (people management). Experience managing mixed teams (web, app, QA, systems) a plus.</li><li>Experience delivering customer-facing web and/or application products with a strong SDLC discipline.</li><li>Proven track record improving engineering processes (delivery predictability, quality, reliability).</li></ul><div><br><strong>Education: </strong>Bachelor's degree in Computer Science or related field (or equivalent work experience)</div><div>&nbsp;</div><div><strong>Skills:</strong></div><ul><li>Strong technical judgment: can dive deep when needed, make pragmatic tradeoffs, and keep systems maintainable.</li><li>Familiarity with cloud infrastructure, observability, incident management, and CI/CD pipelines.</li><li>Familiarity with the Bible a plus, but not a requirement.</li><li>Knowledge of PHP, MySQL, and system architecures.</li><li>Experience with Laravel, WordPress, and Drupal a plus.</li><li>Knowledge of AWS (EC2, S3, DynamoDB, Lambda) a plus.</li></ul><div>&nbsp;</div><div>HarperCollins Christian Publishing is an equal opportunity employer.</div><div><strong>&nbsp;</strong></div><div>HarperCollins Christian Publishing is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at <a href="mailto:TalentManagement@harpercollins.com">TalentManagement@harpercollins.com</a>. Note: we will only respond to accommodation requests.&nbsp;</div><div>&nbsp;</div><div>&nbsp;</div><div>The salary range for this position is $150,000 – $175,000. We recognize that attracting the best talent is key to our strategy and success as a company.&nbsp; As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.&nbsp; The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. &nbsp;</div><div>&nbsp;</div><div>In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.</div>

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