<div><strong>Who We Are</strong></div><div>Overflow is a Series B Silicon Valley technology company with a bold mission: to inspire the world to give. We are a B2B SaaS philanthropy platform that enables modern giving across cash, stock, and crypto for nonprofits, churches, and mission-driven organizations.</div><div><br>Backed by leading investors including Uncork Capital, Craft Ventures, and Village Global, Overflow builds secure, beautifully designed infrastructure that powers generosity at scale.</div><div><br><strong>Our Founding Principles</strong></div><div>Overflow was founded on the belief that generosity transforms people and communities. Inspired by Proverbs 11:24 — <em>"The world of the generous gets larger and larger"</em> — we operate with integrity, stewardship, service, and excellence.</div><div><br><strong>How We Work</strong></div><div>Overflow operates with a flexible work model. While there is no company-wide in-office requirement, some teams may establish in-person collaboration rhythms based on their function, goals, and team needs.</div><div><br>We maintain offices in Los Gatos, CA and Birmingham, AL for team collaboration, coworking, meetings, and intentional in-person connection. Candidates should be comfortable participating in occasional in-person gatherings or team-specific onsite expectations, depending on their role and department.</div><div><br><strong>About the Role</strong></div><div>This isn't just a product marketing job. It's a chance to build the function that connects everything — product, sales, customers, and the market — at a company where the work genuinely matters. You'll be the voice of the product for a platform that helps churches grow generosity, and you'll do it at the moment where the company is investing to scale.</div><div><br>You're not inheriting a playbook — you're writing it. Every framework, asset, and process you build becomes the foundation for how Overflow goes to market.</div><div><br><strong>What You Will Do</strong></div><div><strong><br>Positioning, Messaging &amp; Narrative</strong></div><ul><li>Own Overflow's product positioning and messaging across all segments — from starter churches to enterprise ministries — ensuring every touchpoint tells a clear, compelling, and differentiated story</li><li>Build and maintain a messaging framework that translates product capabilities into the language of generosity growth, not just feature specs</li><li>Craft and scale our migration narrative — turning proof points (12% giving increase, 90%+ migration in 8 weeks, 112% retention) into a repeatable, segment-specific story that drives urgency and conversion</li><li>Develop competitive positioning that clearly articulates why Overflow wins against legacy platforms and emerging competitors</li></ul><div><strong><br>Go-to-Market Strategy &amp; Product Launches</strong></div><ul><li>Lead end-to-end GTM strategy for all product launches — from Tap and full-stack giving features to AI-powered tools and new payment methods</li><li>Build the GTM playbook for Overflow, defining launch tiers, cross-functional workflows, channel strategies, and measurement frameworks</li><li>Partner with Product Management and Engineering to inject market and user insights into the product roadmap</li><li>Coordinate cross-functionally with Marketing, Success, Partnerships, and Sales to ensure launches land with impact across every channel and stakeholder group</li></ul><div><strong><br>Sales Enablement &amp; Revenue Impact</strong></div><ul><li>Build the sales enablement toolkit from the ground up: battlecards, pitch decks, segment-specific one-pagers, objection handling guides, and a fully functioning demo environment</li><li>Close the AE messaging gap by creating education resources that help reps articulate Overflow's value proposition with confidence across every segment and deal size</li><li>Support the enterprise GTM motion with solutions-oriented collateral, case studies, and proof points that give AEs credibility in complex deals</li><li>Partner with Revenue Operations to identify and act on product-market signals that inform upsell and expansion plays</li></ul><div><strong><br>Customer Marketing &amp; Product Adoption</strong></div><ul><li>Build a customer marketing engine: case studies, testimonials, and customer stories that showcase real outcomes and drive social proof</li><li>Partner with Customer Success to develop in-product enablement content, product documentation, and onboarding materials that reduce time-to-value and drive adoption</li><li>Shape the in-product upsell narrative — working with Product and Growth to identify the right moments, segments, and messaging to drive Tap-to-full-stack conversion</li><li>Drive customer communications for product updates, migrations, and changes with clarity and care</li></ul><div><strong><br>Market Intelligence &amp; Insights</strong></div><ul><li>Own competitive intelligence as a repeatable program — monitoring the church giving and generosity tech landscape and translating shifts into actionable insights for Product and Sales</li><li>Conduct and synthesize user research to deepen our understanding of church leaders, pastors, administrators, and donors across segments</li><li>Identify market trends and whitespace opportunities that inform product strategy and GTM expansion</li></ul><div><br><strong>What You Should Have</strong></div><ul><li>4–6 years of product marketing experience, ideally at a growth-stage B2B SaaS or platform company scaling from early traction to meaningful ARR</li><li>Demonstrated experience building a PMM function or operating as the first (or early) product marketer — you know how to create structure where there is none</li><li>Strong command of positioning, messaging, and GTM strategy with a portfolio showing both strategic thinking and hands-on execution</li><li>Experience creating sales enablement assets (battlecards, decks, one-pagers) grounded in competitive and market insights, with a track record of measurable sales impact</li><li>Experience leading cross-functional product launches end-to-end, coordinating across Product, Engineering, Marketing, Sales, and Customer Success</li><li>Excellent writing and storytelling ability — you can translate complex product capabilities into compelling narratives that resonate with non-technical buyers</li><li>Comfort working in a fast-paced, ambiguous environment where you'll need to prioritize ruthlessly</li><li>Analytical mindset with the ability to use data to inform creative and strategic decisions</li><li>Genuine curiosity about the people we serve — you want to understand church leaders, their challenges, and what generosity means to their communities</li></ul><div><br><strong>It'd Be Nice If You Had</strong></div><ul><li>Experience in fintech, payments, or financial services platforms</li><li>Familiarity with the church, nonprofit, or faith-based technology space</li><li>Experience with both product-led growth (PLG) and sales-led motions</li><li>Background in marketing products driven by upsell/expansion revenue (not just new logo acquisition)</li><li>Experience with pricing and packaging strategy</li><li>Hands-on experience with AI-powered product features or tools</li></ul><div><br><strong>Our Compensation Philosophy</strong></div><div><br>Overflow's compensation philosophy is rooted in Carta Total Compensation benchmarks, ensuring pay that is competitive by role, geography, and function. Actual compensation may vary based on factors including job-related skills, experience, interview performance, and market data.</div><div><br>Total compensation may also include equity, performance-based bonuses (for eligible roles), and a comprehensive benefits package. As a Series B company, we believe equity is a meaningful part of building long-term ownership — when Overflow wins, our team should share in that upside.</div><div><br><strong>Benefits &amp; Perks</strong></div><div><br>Overflow offers a thoughtful benefits package designed to support your well-being, growth, and life outside of work, including:</div><ul><li>Competitive base salary with equity and commission eligibility</li><li>Medical, dental, and vision coverage for employees and dependents</li><li>Generous paid time off and company holidays</li><li>Paid parental leave</li><li>401(k) retirement plan</li><li>Dedicated mental health and therapy stipend to support personal well-being</li><li>Team retreats and intentional in-person gatherings throughout the year</li></ul><div><em><br>Overflow is proud to be an equal opportunity employer and is committed to building a diverse and inclusive team.</em></div>

Product Marketing Manager

<div>Are you a skilled integrations engineer who thrives on building reliable, enterprise-grade solutions that connect complex systems? Do you enjoy solving hard technical problems, modernizing legacy workflows, and driving clean, scalable integration architecture? Are you looking to put your expertise to work in a Christian environment with like-minded believers who share your values?<br><br>Ligonier Ministries, a Christian non-profit organization, is seeking a talented Sr. Integrations Engineer for the Enterprise Applications team. In this senior-level role, you will design, build, and operate the ministry's production integration layer — ensuring our enterprise systems are connected, secure, observable, and aligned to our long-term architecture.<br><br>Responsibilities</div><ul><li>Build and operate integrations across the organization's production application ecosystem using an iPaaS platform, implementing event-driven patterns, API and webhook integrations, and standardized workflows.</li><li>Maintain and improve integration reliability through robust error handling, dead-letter patterns, idempotency, alerting, and operational runbooks.</li><li>Support the migration of legacy integrations to governed, event-driven iPaaS solutions, applying thin-data principles and SoR boundaries to keep platforms decoupled.</li><li>Create reusable integration patterns, shared connectors, and standardized mappings to reduce one-off solutions and long-term maintenance burden.</li><li>Develop and maintain custom business applications and workflows using Power Apps and Power Automate, as well as .NET/C# services and SQL database objects.</li><li>Serve as an escalation point for complex data and integration incidents impacting production systems and business operations.</li><li>Create and maintain SOPs, runbooks, and how-to documentation for integrations, automations, and custom applications.</li><li>Ensure integrations handle sensitive data securely and support compliance requirements (GDPR, PCI).</li><li>Exercise informal technical leadership and provide mentorship to team members.</li><li>Partner with application owners and business stakeholders to translate operational needs into integration designs aligned with enterprise architecture.</li></ul><div><br>Qualifications</div><ul><li>8+ years of experience in key production system (e.g., ERP, CRM) integrations and iPaaS operations.</li><li>2+ years of hands-on experience with an iPaaS platform (Celigo experience a plus)</li><li>Strong SQL Server design and T-SQL development skills (schemas, stored procedures, functions, triggers, tuning).</li><li>Experience with .NET/C# development for internal services and integration components.</li><li>Experience with API integrations, webhooks, event-driven patterns, schema mapping, and ETL/ELT.</li><li>Experience with integration monitoring, alerting, incident response, and operational troubleshooting.</li><li>Experience building and supporting Power Apps and Power Automate operational workflows.</li><li>Knowledge of privacy and data compliance standards, including GDPR.</li><li>Ability to independently balance production support and project work simultaneously.</li><li>Leverages generative AI solutions for productivity and efficiency.</li><li>Leading industry certifications and a B.S. in IT, MIS, Computer Science, or a related field are a plus.</li><li>Agreement with Ligonier's General Statement of Faith.</li></ul><div><br>Competencies</div><ul><li>Communicates clearly and concisely, verbally and in writing, with both technical and non-technical audiences.</li><li>Serves others with outstanding customer service skills; driven and focused under pressure.</li><li>Entrepreneurial disposition — always seeking ways to increase efficiency and reduce technical debt.</li><li>Exercises leadership without formal authority; provides technical mentorship to team members.</li><li>Strong analytical and problem-solving skills; superb at dealing with ambiguity.</li><li>Passionate about helping teammates and end users succeed.</li></ul><div><br>This position is for a non-profit Christian organization located in Sanford, FL. At this time, we are only able to hire individuals who are authorized to work in the United States.<br><br>The pay range for this position is $105,000-$120,000. Pay ranges represent the lowest to highest salary we reasonably believe we would pay for this role at the time of posting. We may ultimately offer more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, geographic location, and organizational needs.&nbsp;</div>

Sr. Integrations Engineer

<div>Are you a Dynamics 365 expert who takes pride in owning a platform end-to-end — from configuration and security to releases and user enablement? Do you thrive at the intersection of business needs and technical solutions, and enjoy helping an organization get the most out of its CRM investment? Are you looking to use your skills in a Christian environment with like-minded believers who share your values?<br><br>Ligonier Ministries, a Christian non-profit organization, is seeking a talented Sr. Dynamics 365 Administrator for the Enterprise Applications team. In this senior-level role, you will serve as the primary owner and hands-on administrator of our Dynamics 365 customer engagement platform — driving platform health, governance, and adoption across the ministry.<br><br>Responsibilities</div><ul><li>Serve as the primary administrator and system owner for Dynamics 365 customer engagement apps, including Sales, Customer Service, Contact Center, and Customer Insights.</li><li>Own day-to-day administration and configuration: forms, views, dashboards, business rules, security roles, business units, and solution management.</li><li>Manage platform releases and changes: evaluate updates, coordinate testing in non-production environments, plan deployments, and ensure operational readiness.</li><li>Monitor and maintain platform health, leading root-cause resolution for Dynamics 365-related issues.</li><li>Translate business needs into technical builds — including Dynamics 365 configurations and Power Automate flows — while balancing interoperability, performance, and usability.</li><li>Partner with implementation vendors to deliver D365 workstreams, including requirements clarification, configuration validation, UAT, and cutover readiness.</li><li>Provide Tier 1–3 support for Dynamics 365 tickets: intake, triage, troubleshooting, and root-cause resolution.</li><li>Establish and maintain Power Platform governance: environment strategy, access standards, and ALM guardrails.</li><li>Create and maintain SOPs, how-to articles, FAQs, and runbooks for Dynamics 365 and Power Platform usage.</li><li>Implement and maintain Dynamics 365/Dataverse security controls and ensure compliance with GDPR/PCI standards.</li><li>Exercise informal technical leadership, mentor team members, and make strategic recommendations to advance Ligonier's goals.</li></ul><div><br>Qualifications</div><ul><li>5+ years of experience administering Dynamics 365 CE apps: Sales, Customer Service, Contact Center, and Customer Insights.</li><li>3+ years supporting CRMs in mission-driven or nonprofit contexts (fundraising, donor development, and gift processing).</li><li>Experience with complex Dynamics 365 implementations, including partner-led delivery and post-go-live optimization.</li><li>Experience governing the Power Platform and leveraging Power Automate and Power Apps in Dynamics 365.</li><li>Knowledge of privacy and data compliance standards, including GDPR.</li><li>Ability to independently balance production support and project work simultaneously.</li><li>Ability to communicate clearly with technical and non-technical stakeholders.</li><li>Leverages generative AI solutions for productivity and efficiency.</li><li>Microsoft certifications related to Dynamics 365 or Power Platform are a plus.</li><li>A Bachelor's degree in IT, MIS, Computer Science, or a related field is a plus.</li><li>Agreement with Ligonier's General Statement of Faith.</li></ul><div><br>Competencies</div><ul><li>Communicates clearly and concisely, verbally and in writing; proficient in creating technical documentation and knowledge-based articles.</li><li>Serves others with outstanding customer service skills; driven and focused under pressure.</li><li>Entrepreneurial disposition — always seeking ways to increase efficiency; meticulous, adaptable, and resourceful.</li><li>Exercises leadership without formal authority; provides technical mentorship to team members.</li><li>Strong analytical and troubleshooting skills; superb at dealing with ambiguity; takes initiative and makes responsible decisions.</li><li>Passionate about helping teammates and end users succeed.</li></ul><div><br><br>This position is for a non-profit Christian organization located in Sanford, FL. At this time, we are only able to hire individuals who are authorized to work in the United States.<br><br>The pay range for this position is $88,000 - $100,000. Pay ranges represent the lowest to highest salary we reasonably believe we would pay for this role at the time of posting. We may ultimately offer more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, geographic location, and organizational needs.&nbsp;</div>

Sr. Dynamics 365 Administrator

<div>As <strong>Director of Growth Marketing</strong>, you will lead the strategy and execution of the programs that help churches discover and benefit from Tithe.ly’s tools and services. You will oversee marketing efforts across channels such as events, digital campaigns, and paid media, creating meaningful ways to connect with church leaders and administrators and support the growth of their ministries. This is a hands-on leadership role where you will work closely with your team to plan campaigns, review results, improve performance, and identify new opportunities to better serve churches.&nbsp;</div><div><br>Primary Responsibilities of the Role<br><strong>Growth Strategy and Planning</strong></div><ul><li>Own the growth marketing strategy, including goals, channel mix, budget allocation, and success metrics across demand generation efforts</li><li>Build and maintain a full-funnel marketing plan aligned to pipeline and revenue goals in partnership with Sales and RevOps</li><li>Foster a culture of testing, learning, and continuous improvement across campaigns</li><li>Report marketing performance to leadership with clear connection to pipeline and revenue outcomes</li></ul><div><strong>Team Leadership</strong></div><ul><li>Lead, coach, and develop a team across paid media, email, events, and digital marketing</li><li>Create a high-accountability, high-support environment with clear expectations and strong execution</li><li>Oversee content strategy, website performance, SEO, and emerging AI search visibility</li><li>Hire and onboard new team members as the function grows</li></ul><div><strong>Events and Demand Generation</strong></div><ul><li>Own the event marketing strategy for webinars, conferences, summits, and field events</li><li>Drive attendee acquisition and post-event follow-up through coordinated multichannel campaigns</li><li>Partner with Sales on targeted event experiences that strengthen relationships and advance opportunities</li><li>Measure event impact across registrations, attendance, pipeline, and revenue</li></ul><div><strong>Paid Media and Digital</strong></div><ul><li>Lead paid media strategy across search, social, and other digital channels</li><li>Improve customer acquisition costs, conversion rates, and return on ad spend through ongoing optimization</li><li>Ensure paid and organic efforts work together to maximize visibility and engagement</li><li>Evaluate new channels, platforms, and AI-driven opportunities</li></ul><div><strong>Analytics and Performance</strong></div><ul><li>Own reporting for key growth metrics, including leads, pipeline, acquisition costs, and channel performance</li><li>Partner with RevOps to ensure accurate attribution and clear measurement of marketing's revenue impact</li><li>Use funnel analysis, campaign reviews, and testing insights to improve performance and scale successful programs</li></ul><div><br><strong>Qualifications<br></strong>A Successful Candidate Will:&nbsp;</div><ul><li><strong>Drive Results:</strong> Consistently delivers against pipeline and revenue goals, maintaining a strong focus on outcomes, accountability, and performance improvement even in the face of challenges</li><li><strong>Strategic Mindset:</strong> Sees ahead to future opportunities and translates them into integrated marketing strategies that connect vision to execution and drive sustainable growth</li><li><strong>Manages Complexity:</strong> Effectively navigates complex data, multiple channels, and competing priorities to diagnose issues, identify root causes, and make informed, high quality decisions</li><li><strong>Develops Talent: </strong>Builds and develops high performing teams through coaching, feedback, and clear alignment between individual growth and organizational goals</li><li><strong>Plans and Aligns:</strong> Translates strategy into clear plans, priorities, and coordinated execution across teams, ensuring work is aligned to business goals and delivered effectively</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>7–10 years of progressive B2B marketing experience with direct ownership of demand generation programs and measurable pipeline results</li><li>3–5 years leading marketing teams, including hiring, coaching, and setting priorities</li><li>Proven success executing integrated campaigns across email, events, paid media, and digital channels</li><li>Strong analytical skills, including funnel metrics, attribution, customer acquisition cost (CAC), lifetime value (LTV), and performance reporting</li><li>Experience managing paid media strategy and budgets across platforms such as Google, LinkedIn, and Meta</li><li>Demonstrated ability to execute virtual and in-person event marketing programs with measurable pipeline impact</li><li>Strong cross-functional communication and stakeholder management skills</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>&nbsp;Hands-on experience with HubSpot, including CRM, Marketing Hub, workflow automation, and reporting</li><li>Familiarity with product-led growth strategies, including free trials, freemium models, and in-product activation signals</li><li>Experience with account-based marketing (ABM) strategies and supporting platforms</li><li>Background in faith tech, nonprofit SaaS, fintech, or other mission-driven B2B organizations</li><li>Experience in high-growth or category-defining SaaS environments</li><li>Familiarity with AI-powered marketing tools for content creation, personalization, and campaign execution</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br>Additional Information<br><strong>The starting annual salary for this position is $170,000-$200,000 with an eligibility for additional variable compensation.<br></strong><br>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

Director of Growth Marketing

<div><strong>About the Team</strong></div><div>The Sales team at Subsplash is all about driving revenue and growing relationships with prospects and clients. We are constantly striving to find ways to connect with clients and fill their needs through our product, and communicate the value of what we offer. The Sales Team is a high-energy, Friday think-tanking, relationship-based, enthusiastic team with clear goals and incentives linked to team and company success. Sales likes a little healthy competition now and then, both on <em>and</em> off the spikeball court.&nbsp;</div><div><br><strong>About The Role</strong></div><div>As a Sales Development Representative, you will report to the Sales Manager. The SDR role is focused on generating new business for Subsplash through sourcing and identifying organizations that will benefit from Subsplash services, building rapport with the gatekeepers, connecting with decision makers to set up meetings with the Sr. Reps, and demonstrating the value that Subsplash can deliver by helping them achieve their goals. Your primary objective is to focus on the best opportunities available to Subsplash in order to maximize MRR (Monthly Recurring Revenue) by generating and qualifying new leads for Sr. Reps.<br><br>The SDRs are a part of a growing team of people who are part super-sleuth, part bloodhound, part evangelist. Together, they find success for Subsplash and our clients by fostering relationships with prospects, identifying market trends and what success looks like for each organization, and partnering with them to reach their goals and make more fans of Subsplash.</div><div><br><strong>Compensation</strong></div><div>The base salary for this role is $40k/yr, with an average first year on-target-earnings (OTE) ranging from $50,000 - 60,000/yr.</div><div><br><strong>Top Priorities In Year 1&nbsp;</strong></div><ul><li>Represent Subsplash’s products and services, starting with a comprehensive understanding. of the platform and leading to consumer research to identify how our solutions meet needs.</li><li>Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets.</li><li>Manage and maintain a pipeline of interested prospects and engage Sr. Representatives for next steps.</li><li>Identify best practices to refine the company’s lead generation playbook.</li><li>Become an integral part of our revenue growth strategy.&nbsp;</li></ul><div><br><strong>Your Priorities</strong></div><ul><li>Utilize Salesforce, cold calling, and email to generate and source new sales opportunities.&nbsp;</li><li>Engage with curiosity utilizing the discovery strengths needed for a complete solutions pitch.</li><li>Pipeline management, through customized outreach strategies.&nbsp;</li><li>Identify prospect’s needs and note them in Salesforce for demo purposes after the lead hand-off.</li><li>Build relationships with prospects to qualify leads as sales opportunities.</li><li>Demonstrate being an introductory expert on Subsplash Platforms and services.&nbsp;</li><li>Set up meetings or calls with (prospective) customers and Sr. Representatives.</li><li>Report to the Sales Manager with weekly, monthly, and quarterly results.</li><li>Effectively use provided technology, and account information to generate interest from prospects.</li><li>Assess prospect needs and present appropriate solutions.</li><li>Convert prospects into warm leads by scheduling a demo call with Sr. Representatives.&nbsp;</li><li>Participate in team‐building and company‐growth activities.</li><li>Manage and track customer and transactional information in a CRM system.</li></ul><div><br><strong>Qualifications</strong></div><ul><li>A desire to learn and develop sales skills within the tech industry.&nbsp;</li><li>Demonstrates drive for humility, innovation, and excellence.&nbsp;</li><li>Motivation for sales and commitment to team mission.</li><li>Strong oral and written communication skills.</li><li>An active listener, influencing people with solutions tailored to their needs.</li><li>Passionate about creating friends out of strangers. Creating fans of you and Subsplash.&nbsp;</li><li>Knowledgeable and enthusiastic about the technology industry.</li><li>Resilience in a high energy environment.&nbsp;</li><li>Exhibit technical savviness.&nbsp;</li><li>Knowledge of church staff roles and dynamics is a plus.</li><li>Strong desire and ability to move up within a sales organization.</li></ul><div>&nbsp;</div><div><strong>Location</strong></div><div>Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div>AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.</div><div><br>Unfortunately, if you do not <strong>currently</strong> reside in one of these states, we are unable to consider your application.</div><div><br><strong>Benefits</strong></div><div>Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance all free of charge, Competitive Compensation, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech</div><div><br><strong>About Subsplash</strong></div><div>Subsplash—The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world, serves 14,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash is one of the fastest growing companies in the U.S. (Inc. 5,000 Fastest Growing Companies in 2020) and has won awards for best mobile experience, been voted one of Seattle and Austin’s best places to work multiple years in a row, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip churches to make a lasting impact in our world. Our team of 20+ mission-driven people who are committed to our core values of humility, innovation, and excellence has pioneered the market with over 30-firsts for the church market including the first-ever church mobile app.&nbsp;</div><div><br>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to <a href="https://www.glassdoor.com/Overview/Working-at-Subsplash-EI_IE949698.11,20.htm">Glassdoor</a> and see for yourself!</div>

Sales Development Representative

<div>As the <strong>Customer Engagement Manager</strong>, you will be the strategic lead responsible for the vision, infrastructure, and operational excellence of our community software and communication frameworks, finding and establishing the efficiencies that allow our CX team to scale without losing a human touch. By acting as the primary architect behind customer journey mapping, VOC reporting, and critical incident communications, you will secure the operational stability necessary to deepen user loyalty and trust. Ultimately, you will build the cross-functional processes and resource-allocation strategies that align our community efforts with the broader company mission, ensuring every customer touchpoint is both purposeful and performant.</div><div><br><strong>Primary Responsibilities of the Role</strong></div><div>1. Community Ecosystem &amp; Software Ownership</div><ul><li>Define and execute the strategy for Tithely’s customer community, including engagement goals, customer value, and long-term growth.</li><li>Own and manage the community platform and related communication tools.</li><li>Develop and implement programs that increase customer participation, engagement, and advocacy within the community.</li></ul><div>2. Customer Communications</div><ul><li>Lead customer-facing communications during critical incidents such as outages, bugs, maintenance windows, and other high-impact events.</li><li>Create and manage lifecycle messaging strategies that keep customers informed without over-communicating.</li><li>Establish consistent messaging standards, tone, and communication cadences across customer touchpoints.</li></ul><div>3. Voice of Customer (VOC) Program</div><ul><li>Own and scale Tithely’s Voice of Customer program, transforming customer feedback into actionable business insights.</li><li>Aggregate and analyze feedback from support tickets, surveys, NPS responses, community discussions, and direct customer interactions.</li><li>Build reporting frameworks that surface trends across customer segments, products, and lifecycle stages.</li><li>Partner cross-functionally with Product, Sales, Support, and Leadership to distribute VOC insights and influence decision-making.</li><li>Track and communicate how customer feedback is acted upon to reinforce customer trust and engagement.</li></ul><div>4. Customer Journey Mapping</div><ul><li>Map and optimize the end-to-end customer journey, identifying opportunities to reduce friction and improve the customer experience.</li><li>Partner with cross-functional teams to ensure customer experiences align with intended processes and company standards.</li><li>Identify key moments that drive customer satisfaction, retention, and long-term loyalty.</li></ul><div><br><strong>Qualifications</strong></div><div>A Successful Candidate Will:</div><ul><li><strong>Communicate Effectively</strong>: Delivers multi-mode communication clearly to different audiences.</li><li>Have <strong>Digital Fluency</strong>: Is adaptable and innovative in the digital world.</li><li><strong>Cultivate Innovation</strong>: Comes up with useful ideas that are new, better, or unique Introduces new ways of looking at problems.</li><li>Have a<strong> Strategic Mindset</strong>: Seeing ahead to future possibilities and translating them into breakthrough strategies. Anticipates future trends and implications accurately. Readily poses future scenarios.</li><li><strong>Optimize Work Processes</strong>: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement and managing from a distance. Seeks ways to improve processes, from small tweaks to complete reengineering.</li><li>Be <strong>Resourceful</strong>: Marshals resources (people, funding, material, support) to get things done. Applies knowledge of internal structures, processes, and culture to resourcing efforts.&nbsp;</li><li><strong>Drive Results</strong>: Persists in accomplishing objectives despite obstacles and setbacks.&nbsp;</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>2+ years of experience in Customer Experience, Community Management, Marketing, or a related role within a SaaS environment.</li><li>Experience managing customer-facing communications, engagement programs, or community initiatives.</li><li>Experience using CRM, community, or customer engagement platforms.</li><li>Experience coordinating projects or initiatives across multiple teams.</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>&nbsp;Experience working with customer engagement and communication tools, including community platforms, HubSpot, and event management software.</li><li>Experience working in a high-growth SaaS or technology environment.</li><li>Familiarity with church or non-profit technology.&nbsp;</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br><strong>Additional Information</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

Customer Engagement Manager

<div><strong>The Role<br></strong><br></div><div>We're hiring Software Engineers to own core platform systems as we scale. This is a high-ownership role on a small team. You'll shape technical direction, make architectural decisions, and ship end-to-end. The specific problems will shift as we grow - what stays constant is that you'll own technically complex systems with direct, measurable business impact. You'll work closely with the rest of the engineering team as well as the ops team that manages client relationships.<br><br></div><div><strong>Requirements<br></strong><br></div><div><strong>The Kind of Work You'll Do<br></strong><br></div><div>To give you a sense of the problems on - not an exhaustive list, but representative of the type and complexity of work at this level:<br><br></div><div><strong>Decision systems.</strong> Building the logic that determines which customers to contact, when, and why - and making that logic configurable, auditable, and increasingly intelligent over time.<br><br></div><div><strong>Data infrastructure.</strong> Making our data trustworthy, queryable, and actionable - the analytics foundation that powers targeting, reporting, and client-facing products.<br><br></div><div><strong>Supply and demand.</strong> Connecting real-time technician availability to outreach decisions, agent conversations, and client reporting so the platform responds to what's actually happening on the ground.<br><br></div><div><strong>Client-facing visibility.</strong> Our clients need to see what's happening with their campaigns without emailing us. That means dashboards, attribution, full-funnel tracking, and alerting - built on the analytics layer and designed for people who aren't technical.<br><br></div><div><strong>System evolution.</strong> We have production systems serving real clients that need to be replaced incrementally. You'll design migration strategies, run parallel validation, and cut over without disrupting active campaigns.<br><br></div><div><strong>What We're Looking For<br></strong><br></div><div><strong>You drive impact.</strong> You work to find the next thing big thing that will bring value to the team and company. You influence the team and company in an honest and positive way. You build up and support your teammates.<br><br></div><div><strong>You've built systems that make decisions at scale.</strong> Whether that's ad targeting, recommendation engines, marketplace matching, or campaign orchestration - you've designed pipelines where the system decides who gets what, and you've dealt with the operational complexity that comes with it.<br><br></div><div><strong>You think in data models.</strong> You know how to design schemas that absorb business complexity without becoming unmaintainable. You're comfortable with the tradeoffs between normalized relational models, EAV patterns, and JSONB escape hatches - and you know when each is appropriate.<br><br></div><div><strong>You're pragmatic about shipping.</strong> You design for incremental delivery, not big-bang rewrites. You've migrated production systems while they were running and know what it takes to do that safely.<br><br></div><div><strong>You close the loop.</strong> You don't just build the pipeline - you think about how to measure whether it's working, how to surface failures before clients notice, and how to use outcome data to improve the system over time.<br><br></div><div><strong>You write clearly.</strong> Engineers at UpSmith write design docs that the team can build from. You'll spend meaningful time articulating your approach before you start coding.<br><br></div><div><strong>Technical Environment<br></strong><br></div><ul><li><strong>Backend:</strong> Python, PostgreSQL, SQLAlchemy</li><li><strong>Data:</strong> dbt, Prefect, incremental models, SCD Type 2 snapshots</li><li><strong>Infrastructure:</strong> Kubernetes, AWS (S3, SQS, EventBridge)</li><li><strong>AI/ML:</strong> LLM-powered conversational agents, with growing opportunities to introduce ML-based optimization into targeting and prioritization</li><li><strong>Integrations:</strong> ServiceTitan (field service management), CRM systems</li></ul><div><br><strong>Benefits<br></strong><br></div><ul><li>Early-stage equity in a company with strong revenue growth and a clear path to scale</li><li>High ownership - you'll shape technical direction, not implement someone else's spec</li><li>A small team where your work has visible, measurable impact on client outcomes</li><li>Remote-first with flexibility to work where you're most productive</li></ul><div><br></div><div><strong>About UpSmith<br></strong><br></div><div>UpSmith is an AI-powered platform for home services companies. Our AI agents automate customer outreach at scale - booking maintenance appointments, following up on estimates, confirming jobs, and re-engaging lapsed customers on behalf of HVAC, plumbing, and electrical companies across the US.<br><br></div><div>We're a small engineering team where every system we build directly drives revenue for our clients. The feedback loop is tight and the stakes are real - something breaks or underperforms, clients notice the same day.</div>

Remote Christian Crm Jobs

Trusted by