<div><strong>Team:</strong> Engineering</div><div><strong>Role:</strong> Integrations Engineer</div><div><strong>Reports to:</strong> Software Engineer Manager</div><div><strong>Experience Level: </strong>1-2 years engineering experience</div><div><strong>Type:</strong> Full-time, exempt; at-will<br><strong>Location:</strong> Permanently remote</div><div><strong>Base Comp Range:</strong> $70,000 - $80,000 annual</div><div><strong>Perks/Benefits:</strong> $7,500 - $12,000 plus 401(k) with match (see our <strong>careers page</strong> for more information)</div><div><strong>Base PTO: </strong>30 days per year (15 days, plus 9 holidays, plus 6 floating holidays)<br><br></div><div><strong>Details<br></strong><br></div><div>Join Anedot as an Integrations Engineer, taking ownership of building, maintaining, and supporting integrations with nonprofit CRMs—Salesforce, HubSpot, Virtuous, DonorPerfect, Bloomerang, Blackbaud—as well as supporting additional platforms when necessary. This is a backend-focused role requiring proficiency in integration best practices, strong API skills, as well as customer-facing support.</div><div><strong><br>Required Skills and Qualifications<br></strong><br></div><ul><li>Strong programming skills, especially experience integrating APIs, databases, and enterprise applications</li><li>Experience with proper error handling, flow control, and building to prevent user error</li><li>Familiarity with technologies and standards like REST, SOAP, JSON, and XML</li><li>Excellent written and verbal communication skills for documentation and stakeholder engagement</li><li>Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience)</li><li>Experience developing, testing, and deploying integration solutions in production environments</li><li>Ability to work effectively in cross-functional teams and manage conflicting priorities in fast-paced environments</li><li>Detail-oriented, with strong troubleshooting skills and a proactive, solution-focused approach</li></ul><div><strong><br>What Success Looks Like in this Role<br></strong><br></div><ul><li>Write well-designed, testable spec-driven code, commit work to GitHub to ensure compatibility and stability</li><li>Work in friendly agile team, collaborative, engineering environment with continuous delivery</li><li>Review the work of team members providing feedback and suggestions for improvement</li><li>Work with the team to upgrade, troubleshoot, and debug, existing systems</li><li>Continuously increase knowledge and skills of codebase languages, frameworks, &amp; tools</li></ul><div><strong><br>How We Measure Success in this Role<br></strong><br></div><ul><li>Periodic informal feedback and review of work</li><li>Ship quality features</li><li>Code contribution and quality</li><li>Communication, teamwork, documentation, and completeness of work</li></ul><div><strong><br>Technical Info<br></strong><br></div><ul><li>Github</li><li>HubSpot</li><li>Google Drive (Docs, Sheets)</li><li>Third Party APIs</li></ul><div><strong><br>Requirements<br></strong><br></div><ul><li>API Integration: 1 - 3 years</li><li>REST/SOAP Web Services: 1 - 2 years</li><li>CRM Integration (Salesforce, HubSpot, etc.): 1 - 2 years</li><li>Problem-solving: Good - Excellent</li><li>Communication: Good - Excellent</li></ul><div><strong><br>Nice to Have<br></strong><br></div><ul><li>JSON/XML Data Formats: 1 - 2 years</li><li>GitHub/Version Control: 1 - 2 years</li><li>Attention to Detail: Good - Excellent</li></ul><div><br></div><div><strong>Hiring Process<br></strong><br></div><ol><li>Fill out a job Application (whether direct or via recruiter)</li><li>Screening Review</li><li>Technical Interview*</li><li>Call with Founder/CEO</li></ol><div>* Be prepared to talk code or even share your screen and navigate some git commands and thought exercises.<br><br></div><div><em>Please note that we’re unable to offer individual feedback during the screening process.<br></em><br></div><div><strong>Organization<br></strong><br></div><div>Software Engineers contribute to Anedot on the Product team. Software Engineers report to an Engineering Manager led by the Director of Engineering.<br><br></div><ul><li>Administrative (People: HR, Legal, Compliance)</li><li>Finance (Accounting)</li><li>Customer Experience (Acquisition, Accounts, Support, Success)</li><li>Product (Design, Engineering, Management, Operations)</li></ul>

Integrations Engineer

<div><strong>About BoxCast</strong></div><div>Founded in 2013, BoxCast is a complete professional live streaming platform trusted by thousands of organizations delivering over one million broadcasts annually. BoxCast serves a wide range of clients including houses of worship, sports teams, local government, and businesses. The platform makes it easy to stream high-quality video, mix audio remotely, and distribute content via custom streaming apps. BoxCast’s patented streaming protocol ensures reliable delivery even on challenging networks, while features like built-in multi-streaming, automation, and AI simplify the entire broadcasting workflow for organizations of all sizes.</div><div><br></div><div><strong>About the Role</strong></div><div><br></div><div><strong>Join the team behind one of the most innovative new tools in live audio production.</strong></div><div><br></div><div>RemoteMix empowers creators, engineers, and organizations to mix live audio remotely from anywhere in the world. BoxCast is hiring a Community Manager to represent RemoteMix across key audio and streaming communities, participating in existing groups while also launching and managing our own to educate, support, and grow our presence.</div><div><br></div><div>If you love connecting with people, sharing ideas, solving problems, and geeking out over mixing consoles and live audio gear, you might be exactly who we’re looking for.</div><div><br></div><h3>What You’ll Do:</h3><ul><li>Represent RemoteMix in online audio and streaming communities, forums, and social channels</li><li>Build and foster relationships with customers, power users, engineers, and enthusiasts</li><li>Act as the bridge between our users and teams internally to find opportunities to improve customer experience and cultivate communication amongst the pro audio and mixing console communities</li><li>Host and coordinate virtual events such as AMAs, product Q&amp;As, webinars, and technical deep dives</li><li>Serve as the voice of the customer internally, bringing feedback to product and engineering</li><li>Monitor forums to ensure timely and high-quality responses to product questions</li><li>Build partnerships with installers, integrators, and educators</li><li>Develop programs to recognize, reward, and amplify community champions</li><li>Engage with customers on review websites (G2, Capterra, SourceForge, etc.) and ensure their feedback is acknowledged and addressed</li><li>Track and report on community health, growth, and engagement metrics</li></ul><div><br></div><h3>Must Haves:</h3><ul><li>3+ years of hands-on experience in community management, customer engagement, or advocacy</li><li>Proven success as a power user on platforms like Reddit, Facebook, Discord and beyond with the ability to turn that expertise into community-building playbooks</li><li>Up-to-date on the latest social media and community-building trends with the curiosity to test new formats and platforms</li><li>Humility to accept feedback and the drive to turn it into actionable improvements</li><li>Familiarity with the pro audio and live streaming spaces (you know your way around mixing consoles, DAWs, or encoders)</li><li>Strong written and verbal communication skills with a customer-first approach</li></ul><div><br></div><h3>Nice to Haves:</h3><ul><li>Background in the music industry, specifically working with pro audio engineers, audio hardware manufacturers, live event audio installers or integrators</li><li>Experience as a live audio engineer</li><li>Familiarity with HubSpot, JIRA, and Confluence</li></ul><div><br></div><h3>How You’ll Display Our Values:</h3><ul><li>Integrity: Ensure updates and reports reflect accurate results and meet defined objectives</li><li>Collaboration: Work effectively with your colleagues and provide helpful guidance in an enthusiastic and inspiring manner</li><li>Judgment: Provide recommendations using your social media knowledge and tools to help BoxCast be a subject matter expert</li><li>Achievement: Consistently deliver results through effective organic campaigns and consistent posting</li><li>Innovation: Identify opportunities that will increase engagement within the channels</li></ul><div><br><strong>Location:</strong></div><div>Remote U.S. (Must reside in one of the following states: Arkansas, Florida, Georgia, Indiana, Maine, Michigan, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Wisconsin)</div><div><br></div><div>Employees located near our Cleveland, OH office are welcome to work on-site, but this isn't required for this role.</div><div><br></div><div>Sponsorship for work authorization for foreign national candidates is not available for this position.</div><div><br></div><div><strong>Compensation:</strong></div><div>Final compensation is determined by a combination of factors, including job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process.</div><div><br></div><div><strong>Benefits:</strong></div><div>We offer a comprehensive benefits package including Medical, Vision, and Dental coverage, a generous time-off policy and parental leave policy for birthing and non-birthing parents, and the opportunity to contribute to your 401k plan to support your long-term goals.</div><div><br></div><div><strong>Equal Opportunity Statement:</strong></div><div>BoxCast is proud to be an Equal Employment Opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status, or any other status protected by law.</div><div><br></div><div><strong>Candidate Accommodations:</strong></div><div>We’re committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or an accommodation during the interview process, please contact our People Operations team during the recruitment process.</div><div><br></div><div><strong>A Final Note:</strong></div><div>You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.</div>

Community Manager

<div><strong>About the Role</strong></div><div>The Technical Support Representative position is a perfect blend of customer care and tech support. You'll be providing technical support and troubleshooting for our two main categories of users:</div><div>1) Our church/non-profit partners.</div><div>2) The end-users that are giving/donating to our partners.</div><div>&nbsp;</div><div><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week; COS only</li><li>Remote; EST states only</li><li>12 paid company holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO, to start, increases with tenure and seniority</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range:</strong><ul><li><strong>EST States: $41,850 - $48,360, depending on location.</strong></li><li><strong>COS: $43,650 - $53,350</strong></li></ul></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong><em>The following EST states are approved as remote work locations for this position: FL, GA, IN (EST only), MI, NC, OH, PA, SC, TN (EST only), VA - All other states are not in consideration for this role at this time.</em></strong></div><div>&nbsp;</div><div><strong>What You'll Do</strong></div><ul><li>Being a First Responder on the Support Team that provides technical support and troubleshooting for our two main categories of users: 1) Our church/non-profit partners 2) The end-users that are giving/donating to our partners.</li><li>Operating as the primary responder to support inquiries through the established support channels.&nbsp;</li></ul><div>o Ticketing System</div><div>o Live Chat</div><div>o Phone</div><div>o Email</div><ul><li>Delegating inquiries that are to be handled by other members of the Customer Success Division.</li><li>Keeping to strict customer Target Response Times and checking in with Support Leadership on a regular basis to report overall status.</li><li>Assisting with and supporting the customer through every stage of the customer journey from onboarding of the product to their potential exit from the product.</li><li>Organizing, tagging, and tracking common issues to follow trends for escalation.</li><li>Be a key player in platform improvement by keeping Support Leadership informed often.</li><li>Providing accurate, timely reports and forecasts, as needed, for management.</li><li>Contributing daily to customer knowledge-base repositories and support the use of those repositories across the Customer Success Division.</li><li>Providing timely internal support for the Customer Success Department, as it relates to troubleshooting customer issues outside of other department members’ knowledge or assisting with time sensitive customer requests.</li><li>Assisting with a customer’s account cancellation to confirm details around the cancellation.</li><li>While performing the duties of this role, regularly required to stand or sit, reach, bend, and move about the facility. Facility is a normal office environment with variation of temperature and lighting.</li></ul><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>College degree in Communications, or related field is preferred.</li><li>Minimum 1 year of experience in Customer Support or Tech Support role.</li><li>Bi-lingual (English &amp; Spanish) Preferred.</li><li>Experience with CRM software (e.g. Salesforce) is a major plus.</li><li>Expert understanding of customer service processes.</li><li>Self starter with proactive mindset and minimum need for supervision.</li><li>Persistence and determination to deliver results.</li><li>Excellent communication and management abilities.</li><li>Well-organized and strong work ethic.</li><li>Ability to manage multiple, concurrent support relationships.</li><li>Ability to anticipate change and adjust priorities accordingly.</li><li>Understanding of key drivers for local church success.</li><li>Understanding of industry culture, products and services.</li><li>Excellent eye for detail – ability to create accurate and high quality pieces of work.</li><li>Genuine interest in business, especially as it relates to the church and non-profit space.</li><li>A love for problem solving, especially in technical online software issues.</li><li>A passion to serve, help, and assist in whatever capacity possible.</li><li>Experience in direct customer or client-facing roles.</li><li>Interest in implementing feedback and dedicated to the improvement of your skills and work.</li><li>The ability to quickly adapt to new situations and think on your feet.</li><li>A desire to help people and improve the customer experience.</li><li>Must be a TEAM player – this role won’t work well if you don’t work well with others.</li><li>Available to work Sundays.</li></ul><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.</div><div><strong>About Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div><div>**Applications will be taken on an ongoing basis</div><div><br></div>

Technical Support Representative

<h3><strong>Tech Sales Rep Wanted for Shiloh's Growing Mission to Reform Tech in Jesus' Name.</strong></h3><div><br></div><div>Are you a tech sales rep with a passion for disrupting the status quo? Lowkey concerned about the direction tech is headed? Do you want to be part of a growing movement that's building an alternative to the "beast system" and bringing the light of Christ to the dark corners of the world?<br><br></div><div>We're Shiloh, a remote team of innovators, hackers, and open-source enthusiasts on a mission to reform tech in Jesus' name. We're not just building tech - we're building toward a better future. And we need your sales skills to help us spread the word!<br><br></div><blockquote>"If you're tired of selling your freedoms, come join us and sell some hope instead"</blockquote><div><br></div><h3><strong>About the Role:</strong></h3><div><strong><br></strong>As a Tech Sales Rep at Shiloh, you'll be the go-to expert for businesses and consumers looking to upgrade their tech stack with our innovative, open-source alternatives. You'll collaborate with them to identify their pain points and introduce our bespoke solutions - from managed IT, web-hosting, to comms tools - that can help them ditch the mainstream and own their digital presence.<br><br></div><div><br></div><h3><strong>Perks That Actually Matter:</strong></h3><div><br></div><ul><li><strong>Uncapped Earnings</strong>: Earn a fire commission on every sale, with no limits on your hustle. Ongoing monthly contracts mean the earnings keep coming. 15% initial commission with 10% residuals.&nbsp;</li><li><strong>No Glass Ceilings</strong>: We're all about recognizing and rewarding hard work. Crush your targets and get ready for promotions, new challenges, and opportunities to level up.</li><li><strong>Warm Leads</strong>: We hook you up with a growing CRM of contacts who are pre-qualified. Just focus on closing deals and building relationships.</li><li><strong>Squad Goals</strong>: Join a team of Christian sales pros who've got your back. Collaborate, learn from each other, make friends and crush your targets together.</li><li><strong>Faith in Action</strong>: Live out your values with a team that shares your passion for making a difference. Our culture is all about authenticity, community, and using your skills to spread the hope of Jesus Christ.</li><li><strong>Work from Anywhere</strong>: Ditch the commute and work from wherever you're most productive. As long as you've got a solid internet connection and a passion for sales, you're good to go.</li><li><strong>Stay Flexy</strong>: Create your own schedule and work at times that fit your peak energy. We trust you to manage your time and crush your targets - no micromanaging here.</li><li><strong>Be Part of the Movement</strong>: Join a crew that's already revolutionizing the tech industry and sharing hope with the world. Your sales skills can make a real difference - let's do this.</li><li><strong>Mentorship</strong>: Get paired with a seasoned Christian mentor who's got your back and can help you navigate the industry like a pro.</li><li><strong>Exclusive Drops</strong>: We're talkin' private training sessions with industry leaders, just for our team. Think of it like a secret concert, but instead of a band, it's a masterclass in sales and tech.</li><li><strong>Rep the Mission</strong>: We'll hook you up with fresh merch so you can show off your Shiloh swag and spread the word about our mission.</li><li><strong>Ditch Big Tech</strong>: Working with us, you don't have to deal with tools from Google, Microsoft, etc.<br><br></li></ul><h3><strong>The Lowdown:</strong></h3><div><br></div><ul><li><strong>Sales Boss</strong>: You've got a proven track record of crushing sales targets and building relationships that last. Tech industry experience is a plus, but we're looking for those who can bring the passion.</li><li><strong>Tech Familiarity</strong>: You don't need to be a coding genius, but you should be comfortable with tech and willing to learn about our innovative solutions. Relax, we'll teach you the rest.</li><li><strong>People Person</strong>: You're a master communicator with skills that can build bridges, not walls. You know how to connect with clients and colleagues from all walks of life.</li><li><strong>Mission-Driven</strong>: You're stoked about our mission to reform tech in Jesus' name and want to join a team that's all about making that difference. If you're passionate about using your sales skills for good, we want to hear from you.</li><li><strong>All In</strong>: We're looking for team members who are willing to sign our Creed (check it out: <a href="https://shilohcode.com/creed">https://shilohcode.com/creed</a>) and try to live out these values every day. If you're ready to join a community that's all about Christ, let's do this.</li></ul><div><br></div><blockquote>"Don't be an NPC in the tech industry. Join us instead, we have tacos."</blockquote><div><br></div><h3><strong>Ready to Join the Movement?</strong></h3><div><br></div><div>If you're hyped about using your sales skills to disrupt the status quo and make a real impact, we want to hear from you! <strong>No resume needed.</strong> Just tell us who you are, why you care about our mission, and what you bring to the table.</div><div><br></div><h3><strong>Apply now and become part of Shiloh - a team of innovators, disruptors, and game-changers who are shaping the future of tech</strong></h3><div><br></div><div><br></div>

Tech Sales Rep - 100% Commission

<div><strong>About Us</strong></div><div><br>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><strong><br>Position Summary</strong></div><div><br>We’re looking for a Product Reliability Engineer (.NET) to join our Engineering team.</div><div><br>This is a cross-functional role that lives within Engineering but works deeply embedded with our Support team. You’ll report directly to the Director of Engineering, with a dotted-line to the Director of Technical Support.</div><div><br>Your mission is to increase product reliability and support efficiency by resolving advanced customer issues or bugs, building internal tooling, and strengthening engineering-minded practices within Tier 2 Support. This role is ideal for someone who thrives at the intersection of development, diagnostics, and Technical Support.</div><div><strong><br>Responsibilities</strong></div><div><br>Primary — Resolve Complex Support Tickets</div><ul><li>You’ll be the go-to engineer for tackling tough customer issues that reach Tier 2 and require deep application or systems knowledge. This includes:</li><li>Troubleshooting complex .NET service behaviors, data anomalies, or performance bottlenecks.</li><li>Debugging support requests from Tier 2 that require engineering insight or code-level evaluation.</li><li>Drive resolution of customer reported bugs by identifying root causes and delivering targeted fixes or mitigations.</li><li>Maintaining empathy for Support and customers throughout incident response.</li><li>Willingness to join customer calls to investigate issues firsthand, build trust, and accelerate resolution.</li></ul><div><br>Secondary — Build Internal Support Tooling</div><ul><li>You’ll help our Support team move faster by creating the tools they need to solve more problems independently. You will:</li><li>Build and maintain internal diagnostics tools, dashboards, and scripts.</li><li>Create reusable utilities for inspecting customer environments and data.</li><li>Identify patterns in escalations and proactively reduce friction through automation or visibility tooling.</li></ul><div><br>Tertiary — Equip the Support Team with Engineering Thinking</div><ul><li>You’ll help foster deeper engineering knowledge within Support by:</li><li>Mentoring Tier 2 agents on technical systems, debugging practices, and tooling.</li><li>Hosting working sessions to walk through incident root causes and resolutions.</li><li>Collaborating to improve workflows, escalation paths, and the overall support-to-engineering handoff process.</li></ul><div><strong><br>You Must Have</strong></div><ul><li>You have 5+ years of experience in software engineering with strong expertise in .NET (C#, ASP.NET Core).</li><li>You have experience in SaaS environments and a deep understanding of multi-tenant systems, APIs, and distributed application behavior.</li><li>You enjoy debugging and getting to the bottom of complex edge cases.</li><li>You have strong communication skills and love partnering with non-engineers to solve hard problems.</li><li>You’re curious and proactive—when you see recurring issues, you dig in and design a better path forward.</li><li>You’re comfortable being customer-facing—jumping on calls or helping restore trust during high-impact incidents.</li></ul><div><strong><br>Bonus Points</strong></div><ul><li>Experience with tools like Azure App Services, Azure SQL, Redis, Hangfire, Application Insights, DataDog or other observability platforms.</li><li>Experience working with Zendesk and Jira to track issues and collaborate across teams.</li><li>Prior experience in Site Reliability, Production Support, or Customer-Facing Engineering roles.</li><li>Background in nonprofit tech, CRMs, or fundraising systems.</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul><div><br>We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.</div>

Product Reliability Engineer (.Net)

<div><strong>HOW YOU WILL IMPACT THE BIG PICTURE:</strong></div><div><br></div><div>As the Engineering Manager, Data Engineering, you will lead the design and operation of a modern, mission-driven data ecosystem for the world’s largest Catholic media network. You’ll own the architecture, implementation, and sustainment of our data platforms—deploying a Customer Data Platform (CDP), a scalable cloud lakehouse/warehouse (e.g., Microsoft Fabric, Snowflake), and cross-platform analytics tools (Mixpanel, PostHog) to unify data across all digital properties.</div><div>You’ll combine hands-on data engineering expertise with strategic leadership to transform fragmented donor, marketing, and content data into actionable insights that power evangelization, audience engagement, and operational efficiency.&nbsp;</div><div><br></div><div><strong>WHAT YOU WILL DO:</strong></div><div><br></div><div>· <strong>Architect &amp; Build:</strong> Implement a unified data lake using medallion architecture (Bronze/Silver/Gold layers) to ingest, cleanse, enrich, and activate data from sources like Virtuous CRM, HubSpot, FlexFormz, and streaming/video platforms.</div><div>· <strong>Integrate &amp; Automate:</strong> Create robust ETL/ELT pipelines with tools like dbt, Apache Airflow, and Fabric Dataflows to deliver Supporter 360 and Household 360 views, enabling identity resolution and multi-touch attribution.</div><div>· <strong>Enable Insights:</strong> Partner with analysts and business teams to design metrics, dashboards (Power BI), and self-service data products that support fundraising, marketing, and content strategy.</div><div>· <strong>Champion Data Quality:</strong> Establish governance, automated hygiene loops (email, address, phone validation), and standardized identity matching rules, ensuring compliance with GDPR/CCPA.</div><div>· <strong>Lead &amp; Collaborate:</strong> Manage a small engineering team and vendor partners, mentoring talent while working cross-functionally with Product, Marketing, Mission Advancement, and Content teams.</div><div>· <strong>Activate Data:</strong> Drive real-time data activation via APIs, reverse ETL, and CDP integrations for personalized, omni-channel engagement.</div><div><br></div><div><strong>ABOUT YOU:</strong></div><div><br></div><div>· 7+ years in data engineering/architecture, with at least 3 years in leadership roles.</div><div>· Proven experience with cloud data platforms (Microsoft Fabric, Snowflake, Databricks, or similar) and modern pipeline tools (dbt, Airflow, Fivetran).</div><div>· Expertise in data modeling, identity resolution, and integrating diverse sources (CRM, marketing automation, e-commerce, OTT).</div><div>· Strong SQL, Python, and BI/visualization skills (Power BI, Tableau, Looker).</div><div>· Experience with data governance, privacy compliance, and vendor management.</div><div>· Familiarity with legacy systems, such as Virtuous CRM.</div><div>· Experience with digital media or streaming analytics.</div><div>· Passion for leveraging data in service of a faith-based, mission-driven organization, ideally a practicing Catholic with spiritual maturity.&nbsp;</div><div><br></div><div><strong>WHAT YOU’LL LOVE ABOUT WORKING HERE:</strong></div><div><br></div><div>· We offer a career with purpose! Apply your God-given talents, knowing your contributions help to advance EWTN’s mission of sharing the Gospel with the world.</div><div>· Caring environment.&nbsp; We value the importance of family/life balance and welcome you as an EWTN family member, not just an employee.</div><div>· Worship at work! Freedom to participate in Mass, visit the chapel for prayer or attend an annual retreat.</div><div>· Competitive salary and comprehensive benefits package including Health, Dental, Vision, Life &amp; Disability insurance and Retirement Savings Plan.</div><div>· 11 Paid Holidays and generous Paid Time Off program.</div><div>· Tuition reimbursement for online continuing education and degree programs through our partnership with Catholic International University.</div><div>· Ability to learn alongside legacy employees while bringing new ideas to the growing team.</div>

Engineering Manager, Data Engineering

<div><strong>Come Change the World With Us!</strong>&nbsp;</div><div>Faith Driven Entrepreneur is a movement dedicated to equipping 1 million Christ-following entrepreneurs with content, community, and connections so they can step into their purpose and fulfill their call to create. Our vision is that entrepreneurs worldwide would come to know God more fully and bring their work to Him as a form of worship.&nbsp;</div><div>Data is a critical part of this mission. To serve our community, better understand who's engaging, how our work is making an impact, and where to focus resources for the greatest Kingdom return. That's where you come in.&nbsp;</div><div>As our <strong>Director of Data and Information Systems</strong>, you'll report to our VP of Marketing as well as a team of volunteer advisors that will include a fractional Director of Data Management. You'll bring strong technical expertise to build and maintain the infrastructure that makes our data useful, cleaning and structuring it, running analyses, and powering projects that help us make smarter, faster decisions.&nbsp;</div><div>This is a hands-on technical role that requires someone confident in designing pipelines, updating systems, and turning raw information into actionable insights.&nbsp;</div><div>This role is perfect for a hungry, growth-minded data engineer who wants to use their technical skills to make an eternal impact while developing their career in a fast-paced, entrepreneurial environment.&nbsp;</div><div><br><strong>Roles and Responsibilities</strong>&nbsp;</div><h3>Build Our Data Infrastructure</h3><div>&nbsp;</div><ul><li>Design, build, and maintain scalable data lakes and pipelines to collect, process, and store data from multiple sources (CRM, web and app properties, community platforms, event systems, etc.)</li><li>Implement processes to transform raw data into actionable insights for leadership and brand teams</li><li>Ensure data quality, consistency, and reliability across all systems</li></ul><div><br></div><h3>Report and Analyze Insights</h3><div>&nbsp;</div><ul><li>Build automated reporting dashboards and analytics tools to track community engagement, event participation, and impact metrics</li><li>Create data models that enable the team to understand donor behavior, investment patterns, and community growth</li><li>Develop real-time monitoring systems for key business and mission metrics</li></ul><div><br></div><h3>Automate and Integrate</h3><div>&nbsp;</div><ul><li>Integrate data from various platforms including CRMs, email marketing tools, event management systems, and financial tracking platforms</li><li>Automate manual data processes to improve efficiency and reduce errors</li><li>Leverage current APIs and build new data connections to support seamless information flow between systems</li></ul><div><br></div><h3>Measure Kingdom Impact</h3><div>&nbsp;</div><ul><li>Develop systems to track and measure the impact of our brands, communities and collaborative giving fund initiatives</li><li>Create data frameworks that help demonstrate Kingdom impact to our community and stakeholders</li><li>Support the team in telling compelling data-driven stories about our collective impact</li></ul><div><br></div><h3>Collaboration &amp; Support</h3><div>&nbsp;</div><ul><li>Work closely with operations, marketing, and key brand teams to understand their data needs and provide solutions</li><li>Support ad-hoc analysis and reporting requests from leadership</li><li>Document data processes and train team members on data tools and best practices</li></ul><div><br><strong>Success Profile</strong><br>&nbsp;<br>To be effective in this role, you must be:<br>&nbsp;</div><ul><li><strong>MATURE IN THE CHRISTIAN FAITH</strong> and passionate to make a difference</li><li><strong>MISSION DRIVEN</strong> - As a core advocate for the Faith Driven mission, you recognize the transforming potential of faith-driven entrepreneurs, students and investors and are passionate about helping them align their resources with their beliefs</li><li><strong>DETAILED AND ADAPTABLE</strong> - Find joy in managing details, including organizing data systems, maintaining accurate records, and supporting cross-team information needs, while also recognizing that priorities can shift quickly as new projects, requests, or technical challenges arise. Have the ability to adjust and problem-solve as needed</li><li><strong>COLLABORATIVE</strong> - Be an excellent collaborator and communicator with a desire to work cross-functionally and a willingness to advocate for your ideas while being open and inclusive of different perspectives</li><li><strong>FAST PACED AND HARD WORKING</strong> - We have the culture of a startup. We're mission driven and love pushing things forward. We move at a fast pace and want to keep that entrepreneurial edge</li></ul><div><br><strong>Location</strong><br> <br>We are a remote team of 45+ people that partner with hundreds of volunteers and partners to advance the mission. Team members work in any location, although core team working hours are largely in the US. The team at Faith Driven is spread out around the world from Singapore, San Francisco, Dallas, Nairobi, and places in between.<br> <br><strong>For this particular role we are looking for someone who is in the Eastern or Central Time Zones of the US</strong> that can overlap with other video editors and writers.<br> <br><strong>Benefits</strong><br>&nbsp;</div><ul><li>Salary Based on Experience</li><li>Family medical benefit reimbursement program for full time roles</li><li>Paid maternity leave and additional financial support for adoption, fertility for full time roles</li><li>Date Nights: Reimbursement for quarterly date nights each quarter &amp; annual weekend away</li><li>Retirement program with up to 6% company match available for full time roles</li><li>14 Paid Holidays and Unlimited, Flexible Time Off Policy</li></ul>

Director of Data and Information Systems

<div><strong>Location</strong>: Remote / Hybrid <br><br>Must be able to work from <strong>9am-5:30pm ET Monday through Friday</strong><br><br><strong><em>Who We Are</em></strong> <br>Servant Keeper is on a mission to multiply ministry impact. <br><br>We’re not just a software company — we’re a mission partner to the 30,000+ churches and nonprofits we serve. Every feature we build, every phone call we make, and every relationship we nurture helps ministry leaders focus less on admin and more on what matters most — serving their people. <br><br>Our software and support equip thousands of faith-based organizations with tools that are powerful, easy to use, and backed by a team that truly cares. We’re building toward an ambitious growth goal, and we’re doing it with passion and purpose. <br><br>Our Core Values aren’t just wall art — they’re how we operate: <br>🙌 Servant Heart – We lead by serving first <br>💪 Grit – We find a way, even when it’s hard <br>🚀 Never Satisfied – We improve relentlessly <br>🤝 Community – We are better together <br>✅ Do What You Say – Integrity is non-negotiable <br><br><strong><em>What You’ll Do </em></strong><br>As a Sales Assistant, you’ll be the warm welcome and steady engine behind our sales and upsell motions. You’ll often handle the first interaction many ministry leaders have with our brand and ensure every handoff is smooth, timely, and relational. You’ll support our Sales Lead and Account Executives with research, organization, and insight — helping us scale our reach with excellence. <br><br>You will: <br>- Manage inbound sales calls and be the front-line voice of Servant Keeper <br>- Qualify leads and move them into the appropriate pipeline <br>- Assist with lead research, email campaigns, and screening calls <br>- Keep Salesforce tidy and accurate with up-to-date notes <br>- Participate in sales meetings and provide feedback from the front lines <br>- Bring positive energy, precision, and a deep sense of mission <br><br><strong><em>What You Bring </em></strong><br>- Passion for ministry and heart for service <br>- Strong communication and interpersonal skills <br>- Detail-oriented with excellent task management abilities <br>- Proactive and coachable — hungry to grow <br>- Track record of meeting goals and driving results <br>- Experience with Salesforce or similar CRM systems <br><br><strong><em>What You Get </em></strong><br>- A mission-driven role where your work truly matters&nbsp;<br>- $20/hour, 40 hours per week<br>- Medical, dental, and vision insurance&nbsp;<br>- Paid time off<br>- Life and disability insurance&nbsp;<br>- HSA and FSA options&nbsp;<br>- 401(k) with company match&nbsp;<br>- Access to wellness resources&nbsp;<br>- A team that’s purpose-first and people-always&nbsp;</div>

Sales Assistant

<div>Want to make a difference? Join an organization that has been transforming lives for over 40 years!<br><br>As a Christian non-profit, Prison Fellowship® trains and inspires churches and communities—inside and outside of prison—to support the restoration of those affected by incarceration. We equip correctional leaders, volunteers, and incarcerated men and women to make prisons more rehabilitative places; we advocate for a more restorative criminal justice system; and we collaborate with churches and local service providers to support former prisoners, their families, and their communities.<br><br>Prison Fellowship® is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.<br><br><strong>What we are looking for:</strong><br>A driven and mission-focused <strong>Sr. Manager, Software Engineering, Salesforce and Data</strong> to impact both ministry and business operations including Salesforce, Enterprise Data Integration, Data Warehousing, and Business Intelligence. As a software engineering leader, you will manage a software engineering team, including contractors, in the development of software, database, and integration solutions. The ideal candidate will have strong software engineering skills, leadership, mentorship, and communication skills.<br><br><strong>Expectations of this role:</strong></div><ul><li>Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions</li><li>Manage and guide software engineering staff and contractors</li><li>Collaborate with Product Delivery Managers, other engineering teams, and leadership</li><li>Create and contribute to technical design documentation</li><li>Ensure development comports with best practices, PFM policies, and IT strategy</li><li>Ensure the use of approved tools, languages, frameworks, and platforms</li><li>Analyze platforms and tools and make recommendations for improvement</li><li>Help manage hosting environments and use request/incident ticket tracking and project management systems as needed</li></ul><div><br><strong>Qualifications:</strong></div><ul><li>Strong technical expertise in Salesforce or other enterprise CRM platform</li><li>Strong technical expertise in Data Warehousing technology</li><li>10+ years of management experience, 3+ years of experience leading software engineering teams</li><li>Bachelor's degree in computer science/engineering or equivalent experience</li><li>Strong background in software development, designing data models, data integration, data warehousing, and supporting analytics</li><li>Sound experience with GitHub, code management, merges, and deployments</li><li>Agile-like and Waterfall environment experience</li><li>Experience with CI/CD and Devops processes</li><li>Experience building web applications&nbsp;</li><li>Experience building and using APIs to integrate systems and SaaS environments</li><li>Knowledge and practical application of open source solutions is a plus</li><li>This is a remote/work from home position in the US with a 5% travel component and office hours are 8:30 AM - 5:00 PM EST</li></ul><div><br><strong>What we offer: </strong><br>At Prison Fellowship, our goal is to support the total well-being of all our employees. Our benefit offerings for full-time employees include health, dental, vision, life, and disability insurance, retirement account funding, flexible spending accounts, paid maternity and parental leave benefits, and more. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. In addition, we offer a team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development. <br><br>Salary at Prison Fellowship is determined by a variety of factors. For this position, the salary range is projected to be between $113,000 and $130,000.<br><br>Visit the employment page on our website to learn more about Prison Fellowship.<br><br>Check out our YouTube channel to see how Prison Fellowship is transforming lives!<br><br><strong>OUR STATEMENT OF FAITH</strong><br><br><strong>The Foundation of What We Believe</strong><br>As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God’s inspired word and the complete tenets of the Apostles’ Creed and the Nicene Creed.<br><br>We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity; Father, Son, and Holy Spirit. We believe that Jesus Christ, God’s Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God’s authoritative and inspired Word, without error in all its teachings.<br><br><strong>How We Are Compelled to Live and to Act</strong><br>We believe that Christians, both individually and corporately, must submit to the Bible as God’s authoritative, divine and inspired Word, in all matters of belief and conduct.</div>

Sr. Manager, Software Engineering

<div>The expected salary range for this position is $120,230.00 - $141,263.20. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.</div><div><br>The senior information assurance specialist facilitates organizational accountability and integrity by leveraging deep understanding of ministry operations with technical expertise in information systems to assess the control framework around information systems. Participates in and develops audit plans and leads complex internal analysis of information systems, processes, and controls. Works independently with little direction from Information Assurance Management. Advises management on the appropriateness and adequacy of the overall control framework within the entity and makes recommendations to resolve complex process issues. At this career level, the incumbent occasionally leads or conducts major, complex audits and assessments across multiple countries. Will coordinate assurance and advisory engagements with other audit and risk teams. Creates and conducts risk assessments. May occasionally coach or oversee the work of other specialists.</div><div><br><strong>What will you do?</strong></div><ul><li>Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.</li><li>Acts as an advocate for children. Understands and advances Christ's mandate to protect children. Raises awareness of the needs of children and takes active steps to help protect against neglect, abuse, and exploitation of children. Promotes the dignity, respect, positive treatment, potential of children in all circumstances. Encourages the involvement of others in helping children in need. Reports and appropriately supports responses to incidents of harm of children if they occur.</li><li>Plans, leads, and participates in technology audits and assessments and communicates and reports findings to operational management and executive leadership.</li><li>Assess risks that warrant attention, identifies specialized skills/resources to assess unique and complex technology solutions and processes, (e.g. new information system implementations, network control, etc.).</li><li>Applies information systems development, implementation and operational control concepts in a wide variety of technology settings and assess the exposures resulting from ineffective or missing control practices; evaluates information system results from a technical perspective.</li><li>Plans and performs audit tests and risk assessments, and provides assistance to less experienced team members to successfully complete planned assignments.</li><li>Evaluates overall results, weighing the relevancy, accuracy, and perspective of conclusions against the accumulated evidence for individual technology processes and solutions. Communicates to the recipient results; works with cross-functional teams on a variety of issues.</li><li>Completes projects within specified timeliness and calendar schedules; provides consulting services for information systems issues including development of Compassion information systems standards, policies and procedures.</li><li>May travel to Compassion project sites to participate in or lead the assessment of operational and information systems, administrative records, accountability procedures, staffing, planning, budgets, key result indicators, legal compliance and general management practices. Ensures that assessments and tests are conducted in a facilitative manner, emphasizing opportunities for training and development of ministry partner workers.</li><li>Occasionally coaches other specialists.</li><li>This role requires skills in authentication, network security, cloud services, operating systems, encryption, compliance standards, forensic and analytical mind that is required to probe and test unobvious mechanisms that lead to vulnerabilities with systems and networks, as well as an understanding of data analytics and audit management tools. The senior specialist must be able to take the knowledge and communicate with peers within the organization and internal department team management.</li></ul><div><br><strong>What do you bring?</strong></div><ul><li>Certification from a nationally or internationally recognized organization in a related field. e.g., ISACA CISA, IIA CIA, ISC2 CISSP.</li><li>Strong experience in internal IT auditing with a focus on process maturity and project execution.</li><li>Proven ability to lead and contribute to diverse initiatives such as organizational process improvement, data analysis, and audit/GRC implementations.</li><li>Strong understanding of IT systems and cloud infrastructure.</li><li>Agile software engineering experience is a plus.</li><li>Familiarity with CRM and financial accounting tools.</li></ul><div><br><strong>Why work here?</strong></div><ul><li>The mission: Join a team that is motivated to release children from poverty in Jesus’ name.</li><li>Our benefits: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.</li><li>Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.</li></ul>

Sr. IT Auditor

<div><strong>About Us</strong></div><div><br>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><strong><br>Position Summary<br></strong>We are looking for a Manager of Customer Success to join our growing Customer Success Team. As Manager of Customer Success, you will report to the Director of Customer Success and will be focused on leading our mid-level Customer Success Managers who are responsible for revenue retention, expansion, customer product adoption, and overall satisfaction.</div><div><br>In this role, you will be responsible for the success of your Customer Success Manager team, which includes meeting or exceeding gross and net revenue retention goals, as well as achieving expansion targets. You will coach your team on how to successfully manage a book of business proactively, how to implement B2B SaaS CS best practices and guiding principles, and how to develop CS professional skills. You will work closely with cross functional leaders from teams such as Technical Support, Onboarding, Sales, Marketing and Product for the betterment of the customer experience and ability for your team to serve their customers as effectively as possible.&nbsp;</div><div><strong><br>Responsibilities</strong></div><div><strong><br>Team Development: </strong>Provide ongoing mentorship and support to Customer Success team members, fostering professional growth, resolving challenges, and ensuring adherence to best practices and company standards. Drive the professional development of Customer Success team members through targeted training, mentorship, and performance feedback, while fostering a supportive environment that encourages continuous learning and growth. Use data and reporting to measure CSM success and areas for improvement.&nbsp;</div><div><strong><br>Team Performance and OKR Management: </strong>Oversee team performance of company objectives and departmental goals, ensuring parallel progress and providing prescriptive feedback for each Customer Success Manager in necessary areas of growth. Own and manage quarterly OKRs, providing regular updates to Virtuous leadership.</div><div><strong><br>Segmenting and Forecasting</strong>: Conduct regular assessments of Customer Success Managers’ books of business to ensure optimal balance of recurring revenue, customer journey stages, and more. Develop and update retention and expansion forecasts for each CSM and collectively as a team.&nbsp;</div><div><strong><br>Software Management</strong>: Maintain and optimize software tools for the team, including ChurnZero reportings, Sendoso, Notion, and Lattice, ensuring effective utilization and data accuracy.</div><div><strong><br>You Must Have</strong></div><ul><li>At least 3 years of experience managing a team is required</li><li>Management experience in B2B SaaS</li><li>Experience managing a quota carrying team</li><li>Experience in a professional customer facing role required</li><li>Strong Leadership: Proven experience in a customer success or related leadership role.</li><li>Customer-Centric Focus: Deep understanding of customer needs and a passion for ensuring their success.</li><li>Relationship Building: Strong propensity for relationship building, enjoying forming and maintaining meaningful relationships not only with your team members but also with customers.</li><li>Proactive Problem-Solving: Proven ability to identify and address gaps or risks in CSM books of business with the appropriate coaching</li><li>Collaborative Mindset: Ability to collaborate effectively with cross-functional teams, ensuring seamless communication and a unified customer-centric approach.</li><li>Technical Proficiency: Strong technical acumen to provide product support and guidance to&nbsp; your team through the use of tools, reporting, and data driven customer insights.</li><li>Sales Acumen: Ability to coach CSMs on sales tactics and strategies for optimal retention and expansion</li><li>Project Management: Organizational skills, with the ability to prioritize effectively along with critical thinking abilities to balance customer needs with Virtuous' objectives.</li><li>Proficiency in working with CRMs, email marketing, and other technology.</li><li>Thrive in a fast-paced and ever-changing environment where you equally work independently and collaboratively- the ability to juggle multiple processes and prioritize daily is a must.</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul><div><br>We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.<br><br>Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are <strong>not legitimate</strong> and we recommend disregarding it immediately.</div>

Manager of Customer Success

<div>&nbsp;</div><div><strong><br>Lead Zoho Administrator<br></strong><br></div><div>This position is remote, you must reside in one of the following cities: Austin, San Marcos, New Braunfels, Schertz, San Antonio, Castroville, Hondo, or Uvalde, Texas.</div><div><strong><br>Why Work With Us?</strong> &nbsp;<br><br></div><div><br>Are you ready to be part of a remarkable story that spans over 120 years? At Blades Group LLC, we exist to glorify God by sharing His unique creation with the world and transforming communities through our natural road repair solutions.<br><br></div><div><br>We seek team members who see their work as a higher calling. Here, every task and interaction has deep significance. When you work with us, you are not just building systems; you will be able to make a real impact on people's lives.<br><br></div><div><strong><br>We are guided by our core values:</strong> &nbsp;<br><br></div><ul><li>We own our mistakes.</li><li>We work hard and it shows.</li><li>We overcome obstacles.</li><li>We believe people matter; everyone has innate value and is to be treated with dignity and respect.</li><li>We are better today than we were yesterday.</li></ul><div><strong><br>We are seeking</strong> &nbsp;<br><br></div><div><br>We are seeking a hands-on <strong>Lead Zoho Administrator</strong> who gets energy from helping a mission‑driven company scale—fast and with purpose. You align with our mission to glorify God by sharing His unique creation and transforming communities, and you see technology as a way to serve people.<br><br></div><div><br>You turn clear business goals into working systems on Zoho: applications, automations, and integrations that put the right data in the right place at the right time—so managers can manage, reps can sell, Marketing can invest wisely, Finance can close cleanly, and Operations can deliver on time. You also lead the technical side when we add or connect <strong>non‑Zoho</strong> software, making sure the architecture is sound, everything is documented, and it all fits our standards. You partner directly with the President and department leaders and keep work moving without drama, on a steady release rhythm.<br><br></div><div><br>If you’re a builder who owns the path from idea to adoption—unifying systems, automating the repeatable, enabling new capabilities for teams, and keeping releases calm and predictable—this will feel like home.<br><br></div><div><br>&nbsp;<br><br></div><div><strong><br>What You Bring!</strong> &nbsp;<br><br></div><ul><li>You’ve built and run real systems on <strong>Zoho</strong> (CRM, low‑code apps, automations, reporting).</li><li>5+ years building and administering Zoho One with a history of shipped outcomes.</li><li>Bachelors degree in Information Technology, Computer Science, or Business Information Systems.</li><li>You turn business outcomes into clear plans. You can take “we need this result by this date” and return a scope, timeline, and a working solution.</li><li>You are both architect and builder. You design clean data models and integrations—and you can ship them yourself.</li><li>You keep projects on time. You plan realistically, manage scope, and hit dates without last‑minute chaos.</li><li>You make the numbers trustworthy. You define the metrics, build the dashboards, and reconcile them with Finance so we all look at one truth.</li><li>You document as you go. If you ship it, it’s understandable, supportable, and has a short how‑to for the team.</li><li>You know accounting integrations. You can evaluate options, keep systems in sync, and protect revenue recognition and AR.</li><li>You manage vendors well. You can scope a tight SOW, review line‑by‑line, enforce standards, and land external work without mess.</li><li>You protect security and IP. Least‑privilege access, audit trails, secrets in Vault, and contracts that keep our code and ideas ours.</li><li>You work across functions. Sales, Marketing, Finance/RevOps, Operations, HR—you can sit with any leader, hear the goal, and deliver the system.</li><li>You bring calm to releases. Test safely, release on a steady cadence, and keep status simple for the business to follow.</li><li>You bring fresh perspective. You’ll spot gaps we don’t see, speak up, and make us better.</li></ul><div><strong><br>Key Responsibilities</strong> &nbsp;<br><br></div><ul><li><strong>Own the platform.</strong> Architect, configure, build, and maintain our Zoho stack (core CRM, low‑code apps, automations, reporting). Keep it clean, fast, and reliable.</li><li><strong>Unify systems.</strong> Make Zoho and any connected tools work as one platform with shared, accurate data and clear handoffs.</li><li><strong>Automate what matters.</strong> Design automations that remove manual work, reduce errors, and speed up cycle times.</li><li><strong>Enable new capabilities.</strong> Deliver tools and workflows that let teams operate in ways they couldn’t before.</li><li><strong>Integrate what matters.</strong> Keep accounting, data providers, and other tools in sync. Document mappings, log failures, alert on issues, and reconcile regularly.</li><li><strong>Lead external implementations.</strong> When we use non‑Zoho software, act as the technical lead—set the standards, own the architecture and documentation, and ensure the work fits our system.</li><li><strong>Make the numbers usable.</strong> Define the metric catalog and build one dashboard leaders trust for pipeline, attribution, and operational health.</li><li><strong>Document everything that ships.</strong> Diagrams, field definitions, process notes, and short how‑tos—so anyone can support and use what we build.</li><li><strong>Run a steady cadence.</strong> Keep work visible, ship on a predictable release train, and publish a one‑page weekly update the President can run the business from.</li><li><strong>Protect security and access.</strong> Set roles, review permissions quarterly, store secrets properly, and keep audit trails for changes.</li><li><strong>Support every department.</strong> Standardize processes and handoffs across Sales, Marketing, Finance/Revenue Operations, Operations, and HR so teams move faster with fewer errors.</li><li><strong>Live the mission and values.</strong> Build systems that help us serve customers well, steward resources wisely, and reflect our commitment to impacting communities and glorifying God through our work.</li></ul><div><br>&nbsp; <strong>What We Offer You</strong>&nbsp; <strong>&nbsp;<br></strong><br></div><div>Blades Group LLC Team Members enjoy generous compensation plans starting with a competitive salary and access to our company benefits including:</div><div>&nbsp;</div><ul><li>Health Insurance</li><li>401(k) with Company Match</li><li>Vision/Dental Insurance</li><li>Accident &amp; Hospitalization Insurance</li><li>Life Insurance</li><li>Disability Insurance</li><li>Paid Time Off</li><li>Paid Company Holidays</li></ul><div>&nbsp;</div><div>If you are aligned with our mission, vision, and values—and you’re a hands-on technology leader excited by the challenge of scaling a purpose-driven company quickly and massively—we want to hear from you. Apply now and help shape the future of Blades Group LLC.</div><div>&nbsp;</div><div>For more information, check us out at <a href="https://rockasphalt.com/careers/#job-openings">https://rockasphalt.com/careers/#job-openings</a></div><div>&nbsp;</div><div><em>Blades Group LLC&nbsp; is an equal opportunity employer. For reasonable accommodation of disability during the hiring process, call (210) 255 2008.</em>&nbsp;</div>

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