<div><strong>Growth Marketing Manager<br></strong>GO International | Role Description</div><div><em>Reports to: Vice President, GO International | Classification: Full-Time, Exempt | Location: Kansas City<br></em><br></div><div><strong>Organizational Profile</strong></div><div>GO International exists to break the Orphan Cycle — a recurring pattern where poverty, abuse, and lack of resources fracture families, pushing vulnerable children into orphanages, exploitative systems, and trafficking. Rather than treating the symptoms of poverty, we address its root causes through two complementary vehicles: GOEX Apparel, a fair-trade custom apparel social enterprise that creates dignified economic opportunity in vulnerable communities, and the Strong Family Program, a scalable family strengthening initiative delivered through local partner churches and organizations worldwide. Together, they form an upstream strategy, one that invests in the economic and relational infrastructure families need to stay together, grow stronger, and change the trajectory of their communities.<br><br></div><div><strong>The Context</strong></div><div>While "flourishing" is often defined in academic or theoretical terms, we sought to understand it directly from the families we serve. Their answer was simple yet profound: "helping someone even when I don't feel at my best." This insight reshaped our entire strategy. We developed a framework centered on Bursts of Flourishing - moments when families, even in their struggles, learn to care for one another and extend that care outward into their communities. These small, intentional acts of love and resilience create ripple effects that lead to long-term transformation.</div><div>&nbsp;</div><div>GOEX extends this same philosophy into the marketplace. Every apparel order placed through GOEX is a direct investment in communities where dignified work is itself a form of family protection, reducing the economic pressures that so often drive family breakdown in the first place. Strategy and compassion are not in tension here. They are the same thing.</div><div>&nbsp;</div><div><strong>Our Impact</strong></div><div>The results have been more powerful than we ever imagined. Families not only find healing within themselves but begin to change the trajectory of their communities. Children remain where they belong: safe, loved, and within family. And as GOEX grows, so does the economic foundation that makes that stability possible in some of the world's most vulnerable places.</div><div>&nbsp;</div><div>GO International is not responding to a crisis. We are preventing one through dignified work, restored families, and communities learning to flourish from the inside out. The opportunity in front of us is generational, and we are building the team to match it.</div><div>&nbsp;</div><div><strong>What This Role Is and Is Not</strong></div><div>This is not a brand awareness role. It is not a content calendar role. It is not an impressions role.<br><br></div><div>This is a role for someone who wakes up thinking about pipeline. Who measures success in apparel leads, donor sign-ups, and partner inquiries and who knows exactly which campaign, message, and channel drove each one. If you prefer "growing audience" over "generating revenue," this is probably not the right fit.<br><br></div><div>If you've built digital programs that produced measurable business results, preferably inside an organization, not at an agency, and you want to do it for a mission that matters, keep reading!</div><div>&nbsp;&nbsp;</div><div><strong>About the Role</strong></div><div>This is a builder role. There is no fully-formed digital machine to step into. You will design the strategy, help configure the tools, help set the KPIs, and execute.<br><br></div><div>The Growth Marketing Manager is GO International's in-house architect for digital revenue and donor acquisition. This person will develop and execute integrated digital strategies across web, social, paid advertising, email, and other online platforms with a single purpose: converting audience into action across two distinct but complementary revenue streams.<br><br></div><div>You will own, understand and optimize the entire customer lifecycle or AARRR (Acquisition, Activation, Retention, Referral, Revenue) for both GOEX Apparel (commercial) and the Strong Family Program (nonprofit). You will work closely with the Creative Director, Technology/IT, and Data teams, and you will manage campaigns end-to-end using CRM data to drive decisions. You will report into the Integrator and sit on the Marketing/Advancement team.<br><br></div><div><strong>What You Will Be Accountable For<br></strong>Your performance will be measured weekly against four primary metrics on the organizational scorecard:<br><br></div><div><strong>METRIC</strong> | <strong>WHAT IT MEASURES</strong> | <strong>STREAM</strong><br><strong>Apparel leads generated</strong> | Qualified inquiries from digital channels into GOEX sales pipeline | <em>GOEX Revenue</em><br><strong>Strong Family partner leads generated</strong> | Orgs / churches expressing interest in implementing the STRONG FAMILY Program | <em>STRONG FAMILY Growth</em><br><strong>Monthly donors signed up</strong> | New recurring donors activated through digital giving funnels | <em>Advancement</em><br><strong>Major donor leads generated</strong> | High-capacity prospects identified and moved to active cultivation pipeline | <em>Advancement</em></div><div>&nbsp;<br><br></div><div>These are not aspirational metrics. They are the numbers your leadership team will review every week. You will own them, report them, and be expected to diagnose and course-correct when they are off track.<br>&nbsp;</div><div>Team &amp; Resources</div><div>You will not be building in a vacuum. You will have:</div><ul><li>A Creative Director who owns brand, design, and visual execution freeing you to focus on strategy, copy, and channel performance</li><li>Technology / IT support for tracking implementation, integrations, and platform configuration</li><li>Data and AI tools to accelerate audience research, content iteration, and performance analysis</li><li>Direct access to both GOEX Sales and Strong Family leadership to stay close to what's actually converting downstream</li></ul><div><br>What you will not have is a fully built playbook. You are expected to write it in partnership with the current teams.</div><div>&nbsp;</div><div><strong>Core Responsibilities</strong></div><div><br>Digital Strategy Development &amp; Ownership<br><br></div><ul><li>Design, build and maintain an integrated digital engagement strategy that serves both GOEX Apparel's commercial goals and Strong Family's advancement and partner growth goals</li><li>Set quarterly targets by channel and funnel stage; build the plans to hit them</li><li>Own the full customer/donor journey from digital first touch to hand-off to Sales or Advancement</li><li>Conduct regular audits of channel performance and reallocate resources based on what's working</li></ul><div><br>Lead Generation — GOEX Apparel<br><br></div><ul><li>Develop and execute paid and organic strategies to generate qualified apparel leads across Google, Meta, LinkedIn, email, and other relevant platforms</li><li>Build and optimize landing pages, lead capture forms, and email sequences in collaboration with the Creative Director</li><li>Partner with GOEX Sales to define lead quality criteria and ensure smooth handoff and feedback loops</li><li>Track cost-per-lead and lead-to-quote conversion; optimize relentlessly</li></ul><div><br>Donor &amp; Partner Acquisition — Strong Family<br><br></div><ul><li>Build digital funnels specifically designed to recruit implementing partners (churches, nonprofits, NGOs) into the Strong Family network</li><li>Develop monthly giving programs and recurring donor acquisition campaigns across email, social, and paid channels</li><li>Generate and qualify major donor leads through digital engagement — content, events, targeted outreach — and pass warm prospects to the Advancement team</li><li>Understand the Strong Family mission deeply enough to communicate it compellingly to different audiences: donors, implementing partners, and church leaders</li></ul><div><br>CRM, Data &amp; Optimization<br><br></div><ul><li>Utilize dashboards and reporting that connect digital activity to downstream outcomes — not just traffic, but leads, conversions, and revenue</li><li>Use A/B testing, audience segmentation, and attribution modeling to improve performance over time</li><li>Collaborate with the Technology/IT and data teams to ensure tracking infrastructure is sound and data is actionable</li><li>Maximize use of CRM and all features to support pipelines and lead conversions</li></ul><div><br>Content &amp; Channel Execution<br><br></div><ul><li>Develop and manage the editorial calendar across web, email, and social in collaboration with the Creative Director who owns design and brand execution</li><li>Write or direct the writing of copy that converts: ads, email subject lines, landing pages, donation asks, and partner recruitment messaging</li><li>Manage paid media budgets across platforms; own spend decisions and report ROI to the Integrator</li><li>Stay current on platform changes, algorithm shifts, and emerging tools, including AI-powered marketing tools, and bring relevant innovations to the team</li></ul><div>&nbsp;</div><div>&nbsp;<strong>Reporting Structure<br></strong><br></div><div>This role reports to the Integrator and works in close collaboration with the Creative Director (Marketing / Creative seat), GOEX Sales Lead, and the Strong Family Field Implementation and Advancement teams. It is a peer-level relationship with the Creative Director — both roles serve the marketing and advancement function together.<br><br><strong>Qualifications</strong></div><div><br></div><div>Required</div><ul><li>3–7 years of growth focused digital marketing experience</li><li>Demonstrated track record of building digital programs that produced measurable lead generation, donor acquisition, or revenue results with numbers to back it up</li><li>Hands-on experience with Salesforce, Claude, Fundraise Up, and Customer IO preferable</li><li>Proficiency across the digital toolkit: Meta Ads Manager, Google Ads, email platforms (Customer IO preferred), and web analytics (GA4 or similar)</li><li>Strong, AI enabled copywriting skills - you can write a subject line, an ad headline, or a donor ask that actually converts</li><li>Experience managing paid media budgets with accountability for ROI</li><li>Ability to build and present strategy, not just execute tasks, and to own results, not just activity</li></ul><div>Preferred</div><ul><li>Experience in a dual-audience environment (commercial + nonprofit, or B2B + B2C)</li><li>Familiarity with faith-based, international development, or social enterprise contexts</li><li>Experience with SEO, SAIO, marketing automation, or account-based marketing</li><li>Comfort with AI-powered marketing tools (content generation, audience modeling, personalization)</li></ul><div><br></div><div>You Are Probably the Right Person If</div><ul><li>You have a portfolio of campaigns where you can say: "I built this, it generated X leads / Y donors / Z revenue"</li><li>You find brand awareness metrics mildly interesting and conversion metrics genuinely exciting</li><li>You’re a high-capacity individual who enjoys having a variety of projects going at any given time</li><li>You can hold the tension between different audiences and communicate compellingly to both</li></ul><div>&nbsp;</div><div>Core Competencies for This Role</div><ul><li><strong>Results ownership: </strong>you measure yourself by outcomes, not outputs</li><li><strong>Creative, strategic thinking:</strong> you can build the plan, not just execute someone else's</li><li><strong>Channel fluency</strong>: you know each platform's strengths, limitations, and cost structures</li><li><strong>Data Analysis Skills:</strong>&nbsp; you have the ability to translate complex data into actionable strategies</li><li><strong>Technical Proficiency:</strong> you understand and utilize the latest technology and tools available for marketing</li><li><strong>Mission alignment:</strong> you understand why upstream poverty solutions matter and can communicate that passion digitally</li><li><strong>Builder mentality:</strong> you are energized by creating systems from scratch, not maintaining mature ones</li></ul>

Growth Marketing Manager

<div><strong>Called to K-LOVE</strong></div><div>&nbsp;</div><div><strong>Inspiring People to Move Closer to Jesus</strong></div><div>&nbsp;</div><div>At K-LOVE, every role is ministry.</div><div>&nbsp;</div><div>We hire first for ministry alignment and a shared commitment to our faith, mission, vision, and values. We then seek talented professionals who can use their God-given gifts, skills, and experience to serve with excellence.</div><div>&nbsp;</div><div>If you love Jesus and are called to be part of a ministry that places Christ at the center of everything we do, we invite you to explore this opportunity. If your heart aligns with our mission and you possess the knowledge, skills, and abilities needed for the role, please keep reading.</div><div>&nbsp;</div><div>The CRM Business Analyst I supports the effective operation and continuous improvement of Salesforce as a strategic tool for fundraising and donor engagement. This role conducts CRM-focused business analysis, gathers and documents business requirements, evaluates workflow and system improvement opportunities, and translates operational needs into scalable Salesforce solutions. The CRM Business Analyst contributes to enhancement, testing, reporting, and implementation support to strengthen fundraising effectiveness and donor engagement outcomes.</div><div>&nbsp;</div><div><strong>* This is an in-office position in Franklin, TN</strong></div><div>&nbsp;</div><div>Do our values align with yours?&nbsp; <a href="https://www.klove.com/about-us/mission">Mission, Beliefs &amp; Values</a>. If so, please read on.&nbsp;</div><div>&nbsp;</div><div><strong>Here’s just some of what you will be doing daily…</strong></div><ul><li>Perform CRM-focused business analysis activities by identifying workflow and system improvement opportunities and developing solution options within Salesforce.</li><li>Conduct discovery, synthesizes operational needs, evaluates system capabilities, data integrity considerations, and user experience factors, and translates those findings into structured process and system solutions.</li><li>Evaluate solution options, estimates potential operational impact, and contributes to implementation strategies to strengthen fundraising effectiveness and donor engagement outcomes.</li><li>Troubleshoot data and system issues, identifies root causes, and develops sustainable solutions in partnership with technical teams.</li><li>Partner with fundraisers, data analysts, and tech teams to design and implement enhancements that support fundraising and donor engagement</li><li>Build and maintain Salesforce reports and dashboards that provide fundraisers with clear, actionable insights.</li><li>Support Gift Services processes by identifying system or workflow improvements that enhance accuracy and timely gift entry and donor support.</li><li>Provide User Acceptance Testing (UAT) for new Salesforce features and related platforms enhancements to ensure alignment with defined business requirements and operational needs.</li><li>Provide training and onboarding support for new hires to ensure effective adoption of CRM processes.</li><li>Perform other duties as assigned.</li></ul><div>&nbsp;</div><div><strong>We are looking for a very specific skill set and business acumen. If you can say yes to each of these requirements, then we want to meet you!&nbsp;</strong></div><ul><li>Bachelor's Degree, or combination of education/training with relevant experience.</li><li>Minimum 1-3 years of experience in business analysis, including gathering requirements, supporting users, and improving system processes.</li><li>Skilled at gathering, analyzing, and organizing information from stakeholders to define clear requirements.</li><li>General understanding and curiosity of how systems and processes work.</li><li>Experience with CRM systems (Salesforce or similar), particularly in reporting and dashboard creation</li><li>Organized, detailed, and customer focused</li><li>A collaborative communicator who thrives in a team environment.</li><li>Proactive in identifying issues and opportunities for improvement, with a solutions-focused mindset.</li><li>Excellent interpersonal skills with the ability to develop sincere business/ministry relationships.</li><li>Strong written and verbal communication and presentation skills.</li><li>Demonstrated commitment to the social sector with a passion for our mission and values.</li></ul><div>&nbsp;</div><div><strong>Why work for K-LOVE?</strong></div><div>&nbsp;</div><div>K-LOVE is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a singular radio station, K-LOVE today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. K-LOVE employs nearly 500 team members between its office in Nashville, TN and field locations around the country. You can view our mission and values here <a href="https://www.klove.com/about-us/mission">Mission, Beliefs &amp; Values.&nbsp;</a></div><div>&nbsp;</div><div><strong>What can we offer you?</strong></div><ul><li>Industry leading Medical, Dental &amp; Vision coverage</li><li>Short/long term disability and life insurance</li><li>Robust 401K with company match</li><li>Parental leave with Baby Bonding pay</li><li>Generous PTO, holiday and sick pay</li><li>Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more</li><li>Leadership and Career Development Programs</li></ul><div>&nbsp;</div><div>“As an Equal Opportunity Employer, K-LOVE makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and equal employment opportunities regardless of protected class, characteristic or status. However, K-LOVE is a religious non-profit organization where all team members contribute to the Company’s mission of encouraging our audiences “to have a meaningful relationship with Christ.” <em>Therefore,</em> p<em>ursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), K-LOVE has the right to hire only candidates who agree with the Company’s Statement of Faith, Mission, Vision, and Values. Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act.</em>”</div>

CRM Business Analyst I

<div><strong>Position Summary:</strong></div><div>The Digital Messaging Coordinator helps bring Pioneers’ mission to life through engaging email and SMS campaigns that invite people into meaningful global impact. Working alongside the Digital Marketing, Creative, and stakeholder teams, this role builds campaigns, automated user journeys, segments, and on-brand templates—with equal care for details, creative problem-solving, and the occasional “why is this automation doing that?” moments. You’ll use analytics, A/B tests and CRM tools to grow engagement, improve subscriber experience and turn good ideas into even better results. It’s a great fit for an organized, curious marketer who enjoys collaboration, tidy documentation, good coffee and celebrating wins along the way.<br><br></div><div><br></div><div><strong>Qualifications:</strong></div><ul><li>Committed to global missions and overall vision of Pioneers.</li><li>Practices and supports the relevant elements of the US Mobilization Base Manual.</li><li>Bachelor’s degree or higher.</li><li>Good written and verbal communication skills.</li><li>Conversant in Microsoft Office suite and similar software platforms.&nbsp;</li><li>Skilled in email and SMS marketing (e.g., Mailchimp) and analytics reporting.</li><li>Experience with CRMs (e.g., HubSpot), marketing automation and content management systems.&nbsp;</li><li>HTML/CSS knowledge and experience are a plus.</li><li>Web chat experience is a plus.</li><li>Highly organized, detail oriented, able to collaborate with stakeholder teams, flexible in learning new systems and software.&nbsp;</li><li>Self-motivated and willing to experiment and create new systems and workflows in collaboration with colleagues.</li></ul><div><br></div><div><strong>Responsibilities:</strong></div><ul><li>Work with Director of Digital Marketing to coordinate all mass, transactional and drip messaging on behalf of the Marketing Team and other stakeholder teams.&nbsp;</li><li>Work with the Director of Digital Marketing to define objectives, set goals and ensure compliance of user teams for Pioneers digital messaging products.&nbsp;</li><li>Work with the Creative team and Director of Digital Marketing to design email and messaging templates, ensuring visual brand consistency across multiple messaging products.&nbsp;</li><li>Create and schedule automated and broadcast campaigns, oversee A/B testing, manage distribution lists and work with stakeholder teams to create and manage segmentations within the CRM.&nbsp;</li><li>Build automation pathways for marketing CRM functionality and maintain documentation of systems.&nbsp;</li><li>Work with the Director of Digital Marketing to create forms and other lead generation tools and integrate them with automated email and SMS campaigns to drive subscriptions.&nbsp;</li><li>Track messaging performance and compile analytics reports for stakeholders, making optimization recommendations and testing with the goal of increasing engagement and reach.&nbsp;</li><li>Research, learn and grow in knowledge of best practices in digital messaging for marketing.&nbsp;</li><li>Steward Pioneers’ email reputation by monitoring deliverability, list hygiene, and permissions, and ensuring CAN-SPAM and GDPR compliance, as appropriate.</li></ul><div><br></div><div><br></div><div><strong>Physical Demands:</strong></div><ul><li>Environment: Work is performed primarily in a standard office environment on Tuesdays, Wednesdays and Thursdays, with extensive public contact and frequent interruptions. Remote work is performed at home Mondays and Fridays.</li><li>Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.&nbsp;</li><li>Vision: See in the normal visual range with or without correction.</li><li>Hearing: Hear in the normal audio range with or without correction.</li><li>Sitting at a desk working on a computer for many hours.</li></ul>

Digital Messaging Coordinator

<div><strong>About the Role</strong></div><div>The Ministry Growth Partner exists to help churches maximize the value they receive from their partnership with Pushpay.</div><div>This role owns the commercial growth strategy across an assigned portfolio of existing customers, partnering closely with Customer Success, Strategic Sales, Marketing, Product, and Executive Leadership to identify opportunities that help ministries accomplish more through technology.</div><div>Unlike a traditional Account Manager, the Ministry Growth Partner is not responsible for renewals or support. Instead, they serve as a long-term strategic advisor—guiding churches through platform adoption, identifying future ministry initiatives, and introducing additional Pushpay solutions when they create meaningful value.</div><div>Success in this role is measured by Net Revenue Retention (NRR) and expansion revenue. This is an individual-contributer, quota carrying position designed for a commercial builder who excels at consultative closing with an established customer base.</div><div>&nbsp;</div><div><strong>Why This Role Exists</strong></div><div>Pushpay has invested significantly in expanding our platform through Nurture, Giving, ChurchStaq and ChMS. Many of our customers have only begun their journey with Pushpay Giving.&nbsp;</div><div>The Ministry Growth Partner exists to help churches discover additional ways our platform can support their mission while building deeper, long-term partnerships that strengthen both customer outcomes and Pushpay's growth.</div><div>This role is foundational to our strategy of becoming the most trusted technology partner serving the Church.<br><br></div><div>&nbsp;</div><div><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.<br></em><br></div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week- COS area only</li><li>Remote - approved locations only</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range: $60k-70k base + $60k-70k variable = $120k-$140k OTE, depending on location.</strong></li></ul><div><br></div><div><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.<br></em><br></div><div><strong>The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA - All other states are not in consideration for this role at this time.<br></strong><br></div><div>&nbsp;</div><div><strong>What You'll Do</strong></div><div><strong>Own a Territory Growth Strategy</strong></div><ul><li>Manage the commercial growth strategy across an assigned territory of existing customers.</li><li>Develop territory plans that identify customer priorities, whitespace opportunities, executive relationships, and long-term expansion strategies.</li><li>Build and maintain a healthy expansion pipeline that contributes to overall territory revenue growth.</li></ul><div><br></div><div><strong>Drive Customer Growth</strong></div><ul><li>Lead consultative discovery conversations focused on ministry objectives rather than product sales.</li><li>Identify opportunities for customers to expand their use of Pushpay solutions, beginning with Nurture and expanding to ChurchStaq, Resi, and future platform capabilities.</li><li>Guide customers through platform roadmap conversations that align future initiatives with Pushpay's evolving product strategy.</li><li>Proactively identify, build, and progress high-intent expansion opportunities through the sales funnel to meet quarterly and annual revenue targets.</li></ul><div><br></div><div><strong>Partner Across the Customer Lifecycle</strong></div><ul><li>Work closely with Customer Success Managers to identify expansion opportunities while ensuring customers continue to realize value from their existing investment.</li><li>Partner with Account Executives on Enterprise and Strategic accounts through coordinated account planning and executive engagement.</li><li>Support territory planning alongside Sales, Marketing, Product, and Executive Leadership.</li></ul><div><br></div><div><strong>Represent the Voice of the Customer</strong></div><ul><li>Serve as one of Pushpay's sources of customer insight.</li><li>Identify recurring customer themes, emerging ministry needs, competitive trends, and platform opportunities.</li><li>Partner with Product and Leadership to ensure customer feedback informs roadmap priorities and future investments.</li></ul><div><br></div><div><strong>Build Executive Relationships</strong></div><ul><li>Develop trusted relationships with Executive Pastors, Lead Pastors, Operations Leaders, Finance Leaders, and ministry stakeholders.</li><li>Become a long-term strategic advisor who understands both the customer's ministry objectives and Pushpay's platform vision.</li></ul><div><br></div><div><strong>Operate with Commercial Excellence</strong></div><ul><li>Maintain accurate forecasting, pipeline management, territory planning, and CRM hygiene.</li><li>Develop repeatable account plans and proactively identify future growth opportunities.</li><li>Operate with discipline around forecasting, inspection, and execution.</li></ul><div>&nbsp;</div><div><strong>What Success Looks Like</strong></div><div>Within the First 6 Months</div><ul><li>Establish trusted relationships across assigned territory.</li><li>Build a healthy expansion pipeline.</li><li>Launch Nurture growth motions.</li><li>Partner effectively with Customer Success and Sales.</li><li>Develop strategic account plans for priority customers.</li></ul><div><br></div><div>Within the First 12 Months</div><ul><li>Consistently achieve expansion TMNR targets.</li><li>Improve Net Revenue Retention across assigned territory.</li><li>Increase product adoption and attach rates.</li><li>Become a trusted strategic advisor to church leaders.</li><li>Deliver meaningful customer insights that influence Product strategy.</li></ul><div><br></div><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>2 to 4 years in a quota-carrying SaaS sales role (account management, business development, or expansion sales).</li><li>Ministry experience—as a pastor, executive pastor, operations leader, ministry staff member, or volunteer at a large church—is highly valued but not required.</li><li>Proven success managing complex customer relationships.</li><li>Experience leading consultative discovery and executive conversations.</li><li>Strong territory management and forecasting discipline.</li><li>Experience working with churches, nonprofits, or mission-driven organizations is highly preferred.</li><li>Documented track record of meeting or exceeding revenue quotas (ARR/MRR expansion, cross-sell)</li><li>Experience managing full expansion sales cycles - from discovery and value-mapping to proposal, negotiation, and closing.</li></ul><div><br></div><div><strong>Leadership Characteristics</strong></div><div>We are looking for someone who is:</div><ul><li>Customer obsessed</li><li>Ministry minded</li><li>Consultative rather than transactional</li><li>Highly collaborative</li><li>Operationally disciplined</li><li>Coachable and growth oriented</li><li>Comfortable navigating ambiguity</li><li>Accountable for results</li><li>Multi-threaded deal driver</li><li>Passionate about helping churches thrive</li></ul><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our <a href="https://pushpay.com/about-us/careers/united-states">career page</a> to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.<br><br></div><div><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us.</div>

Ministry Growth Partner, Nurture

<div>Intulse is looking for the right person to join our UCaaS client service team and work alongside other amazing people serving our clients. We want to hire people who are going to be an amazing complement to our culture and team, that’s why we look for more than just the necessary skills to do a job but also for the personality and character that your new teammates will enjoy being around and that you’ll love spending time with as well. We are focused on providing world-class technology solutions that make it easier for our clients to accomplish their missions. We work in a fast-paced, team-oriented environment where we build, sell, implement and support communication solutions for our clients. If you share this passion and have the talent to join our team then we look forward to hearing from you!<br>&nbsp;</div><div><strong>Character Requirements</strong></div><ul><li><strong>Responsibility:</strong> Innate desire to do more than what is expected</li><li><strong>Thoroughness:</strong> Work with efficiency, completeness, and within reasonable timeframes</li><li><strong>Dependability:</strong> Fulfillment of expectations without excessive oversight</li><li><strong>Determination:</strong> Persistence to complete goals in spite of external influences</li><li><strong>Flexibility:</strong> Willingness to adapt to the needs of multiple departments and respond to direction and vision of teammates</li></ul><div>Intulse is a privately owned company with core beliefs founded in Christian faith and we hire individuals who share that faith and commitment to our core values. Please <strong>carefully read</strong> about our culture and core values to understand if you'll fit in our unique environment: <a href="https://intulse.com/church/about-us">https://intulse.com/church/about-us</a></div><div><br><strong>Responsibilities</strong></div><ul><li>Handle escalated support tickets requiring advanced diagnosis and resolution</li><li>Act as a technical resource for team members, providing guidance on more advanced issues</li><li>Respond to client requests via phone and helpdesk software</li><li>Have a deep understanding of our system's capabilities so you can combine our features in new and creative ways to create the communication experiences that our clients desire</li></ul><div><br><strong>Schedule Requirements</strong></div><ul><li>This position will work from 11:00 AM to 8:00 PM (eastern time) Monday through Friday</li><li>We are prioritizing candidates local to our Lancaster, PA office</li><li>We work in the office a minimum of 2 days a week</li></ul><div><br><strong>Required Skills</strong></div><ul><li>Ability to communicate clearly with clients and peers especially explaining technical issues to non-technical users</li><li>Effective listener</li><li>Ability to be patient and remain calm even in stressful client situations</li><li>Strong work ethic and with personal time management</li><li>Ability to critically think through, troubleshoot, and resolve problems by reading logs and error messages</li><li>Ability to learn quickly in a self-directed environment with minimal supervision</li></ul><div><br><strong>Bonus Skills (not required but a huge plus)</strong></div><ul><li>2+ years in a technical support role (Level 1/Level 2), help desk, or MSP environment</li><li>Strong understanding of networking fundamentals: TCP/IP, DNS, DHCP, firewalls, VLANs, and basic routing/switching concepts&nbsp;</li><li>Any exposure to VOIP, SIP, or telephony systems (Asterisk, FreePBX, or otherwise)</li><li>Experience supporting a B2B software</li></ul><div><br><strong>Benefits</strong></div><ul><li>Profit sharing</li><li>Healthcare options</li><li>401K retirement plan with generous company matching</li><li>Generous PTO</li><li>Weekly company provided lunches</li><li>Work from home flexibility</li></ul><div>&nbsp;</div>

Client Service Representative Level 2

<h3>Role Description</h3>
<p>This role contributes to the development, customization, and maintenance of HOPE’s Salesforce instance and connected platforms, ensuring data integrity, user accessibility, and system efficiency. This role will require technical expertise to design and implement innovative solutions that address business needs. S/he will regularly work with cross-functional teams and serve as a technical lead on projects that support the mission of HOPE International and the quality of our fundraising-related operations.</p>
<ul>
<li><strong>Location:</strong> Lancaster, PA preferred, remote considered</li>
<li><strong>Level:</strong> Professional</li>
<li><strong>Salary range:</strong> $60,000-$67,000</li>
<li><strong>Type:</strong> Full-time</li>
<li><strong>Department:</strong> Information Technology</li>
<li><strong>Reports to:</strong> CRM Systems Manager</li>
</ul>
<h3>Responsibilities</h3>
<ul>
<li>Promote and contribute to the fulfillment of HOPE International’s mission and vision.</li>
<li>Salesforce development and governance</li>
<li>Design, develop, and maintain solutions on HOPE’s Salesforce instance and connected platforms, using nonprofit-specific objects, automations, Lightning components, and declarative development</li>
<li>Configure and maintain integrations between Salesforce and other solutions to ensure reliable, accurate data movement across the organization</li>
<li>Ensure security and data privacy by incorporating secure coding practices, recommending improvements, and helping ensure solutions align with organizational and industry standards</li>
<li>Actively participate in Agile and DevOps practices, including version control, sandbox management, release management, and the team’s work management process</li>
<li>Collaboration and project leadership</li>
<li>Translate business needs into solutions by gathering and reviewing requirements, collaborating with requestors throughout the development process, and promoting user adoption through training and documentation</li>
<li>Serve as the technical lead for interdepartmental projects such as end-of-year receipting initiatives and software implementations</li>
<li>Create and maintain technical documentation and knowledge base articles for end users</li>
</ul>
<h3>Qualifications</h3>
<ul>
<li>Personal confession of Christian faith and commitment to the mission and vision of HOPE International</li>
<li>Bachelor’s degree required, with a bachelor's degree in information or computer science, engineering, finance, or business management preferred</li>
<li>Salesforce Certified Platform Administrator required, Salesforce Certified Platform Developer preferred</li>
<li>Experience with Apex, Lightning Web Components, system integrations (REST/SOAP), and third-party APIs</li>
<li>Demonstrated excellence in team communication and organizational skills</li>
<li>Initiative in analyzing, researching, and implementing system improvements</li>
<li>Creativity, flexibility, and the ability to solve issues gracefully under pressure</li>
<li>Ability to communicate technical solutions, strategies, and value to non-technical audiences</li>
<li>Demonstrated desire to help people experiencing material poverty find hope and dignity through discipleship and access to financial tools</li>
<li>Experience in non-profit or technology sectors preferred</li>
</ul>
<h3>About the Company</h3>
<p>HOPE International</p>

CRM Systems Developer

<div><div>As a Renewal Account Manager, your primary mission is to help churches continue their partnership with Amazing Life by guiding them through the renewal process while identifying opportunities to expand the value they receive from our products and curriculum.</div><br><div>You’ll manage a high-volume portfolio of existing church partners, primarily serving smaller churches. Success in this role comes from building relationships at scale—making consistent outbound calls, staying ahead of renewal timelines, and helping churches make confident renewal decisions. Some conversations will be straightforward renewals, while others will uncover opportunities to introduce additional products, upgraded packages, or expanded solutions that better support each church’s ministry.</div><br><div>At Amazing Life, we believe our greatest investment is in our people. We are a personal development culture passionate about helping our team members grow both personally and professionally. Through coaching, feedback, mentorship, and hands-on learning, you’ll have the opportunity to continually develop your skills while building a meaningful career. If you’re hungry to learn, open to feedback, and excited to grow, you’ll thrive here.</div><br><div>We’ll also equip you with everything you need to succeed. You’ll receive training on our integrated platform, APlay, which delivers immersive curriculum experiences through Orange content and the Amazing Kids library. Our tools help churches serve kids and families in ways that are seamless, engaging, and transformational.</div><br><div><strong>Responsibilities</strong></div><ul><li>Own the renewal pipeline for a high-volume portfolio of existing church partners.</li><li>Proactively contact churches through calls, email, and other outreach well in advance of renewal dates.</li><li>Guide churches through the renewal process from initial outreach through payment and completion.</li><li>Successfully renew customer subscriptions while identifying opportunities for additional products, services, or upgraded packages.</li><li>Maintain a consistent cadence of outbound activity to ensure every church receives timely communication.</li><li>Deliver product walkthroughs and recommendations that align with each church’s ministry goals.</li><li>Accurately prepare quotes, process renewals, and coordinate customer payments.</li><li>Maintain accurate CRM records, forecasts, and account activity.</li><li>Collaborate closely with Customer Success, Finance, and other internal teams to provide a seamless customer experience.</li><li>Share customer insights and feedback to help improve our products, messaging, and customer experience.</li><li>Meet or exceed monthly revenue and activity goals through disciplined pipeline management.</li></ul><div><strong>What You Bring</strong></div><ul><li>A coachable mindset, a desire to learn, and a passion for serving churches.</li><li>Excellent communication skills with the confidence to build relationships over the phone and through email.</li><li>Strong organization and follow-through—you manage multiple conversations and deadlines without letting details slip.</li><li>A proactive, high-energy work style with the ability to maintain consistent outbound activity.</li><li>Strong problem-solving skills and the ability to overcome customer objections with professionalism and care.</li><li>Proficiency with—or the aptitude to learn—CRM tools and pipeline management systems such as HubSpot and Salesforce.</li></ul><div><strong>Bonus If You Have</strong></div><ul><li>1–3 years of experience in sales, renewals, customer success, account management, or another customer-facing role.</li><li>Experience working with subscription-based or recurring-revenue businesses.</li><li>Demonstrated success meeting sales or revenue goals.</li><li>Experience in inside sales or other high-volume customer-facing environments.</li><li>Strong consultative selling skills and the ability to recommend solutions based on customer needs.</li><li>A background in ministry, education, or nonprofit leadership.</li></ul><div><strong>Who You Are</strong></div><ul><li><strong>Mission-first:</strong> You’re passionate about equipping the Church with world-class tools.</li><li><strong>Customer-focused:</strong> You genuinely enjoy helping churches succeed and creating a great customer experience.</li><li><strong>Driven:</strong> You enjoy working toward goals and take pride in consistently delivering results.</li><li><strong>Persistent:</strong> You follow through, stay organized, and don’t let opportunities fall through the cracks.</li><li><strong>Collaborative:</strong> You enjoy partnering with teammates to solve problems and serve churches well.</li><li><strong>Organized &amp; proactive:</strong> You thrive while managing a large portfolio of accounts in a fast-paced environment.</li><li><strong>Growth-minded:</strong> You actively seek feedback, embrace coaching, and are committed to continually improving your craft.</li></ul><div><strong>Perks &amp; Benefits</strong></div><ul><li><strong>Compensation:</strong> Competitive base salary of $50,000 plus target variable earnings of $10,000 (OTE: $60,000).</li><li><strong>Time Off:</strong> Paid Time Off and company-paid holidays.</li><li><strong>Professional Development:</strong> Ongoing coaching, mentorship, and professional development to help you grow personally and professionally.</li><li><strong>Training:</strong> Comprehensive training on our products, customers, and sales process.</li><li><strong>Meaningful Work:</strong> An opportunity to do work with eternal impact.</li><li><strong>Team Culture:</strong> A team that is humble, hungry, and full of heart.</li></ul><div><strong>Location Requirement</strong></div><div>This role works alongside our Sales and Customer Success teams in our Plano, Texas office. It’s a great environment for learning from others, collaborating in real time, and serving churches together.</div></div>

Renewal Account Manager

<div><div><strong>Why Amazing Life? (We Put Our People First)</strong></div><div>At Amazing Life, we believe our greatest strength isn’t just our technology—it’s our people.</div><br><div>We operate a culture built around personal and leadership development. We don’t view this role as simply filling an outbound seat; we view it as an investment in you. We put our team first by offering hands-on coaching, direct access to sales leadership, daily mentorship, and clear pathways to help you build a high-impact career in revenue and leadership.</div><br><div>If you want a team that genuinely cares about your personal growth, celebrates your wins, and supports you when challenges arise, you’ll fit right in here.</div><br><div><strong>Why This Role Matters</strong></div><div>Churches deserve tools that are both innovative and mission-aligned. Our platform equips ministries with immersive curriculum experiences through Orange content and the Amazing Life library, helping churches disciple families in ways that are seamless, engaging, and transformational.</div><br><div>As an SDR, you are the front door to our revenue engine. You’ll be the first point of connection for new church partners—sparking conversations, qualifying opportunities, and booking high-value meetings for our Account Executive team. Your energy and hustle directly fuel the pipeline that drives Amazing Life’s growth and Kingdom impact.</div><br><div><strong>What We Do for You (Our Commitment to Your Growth)</strong></div><ul><li><strong>Hands-On Mentorship &amp; Coaching:</strong> Regular support from sales leaders committed to teaching you consultative selling, pipeline mechanics, and executive communication.</li><li><strong>Defined Career Development:</strong> Clear, transparent promotion tracks into Account Executive, Account Manager, or leadership roles as you master the craft.</li><li><strong>A High-Trust, High-Heart Team:</strong> An on-site culture in Plano that values humility, grit, mutual respect, and having fun while doing big things together.</li><li><strong>Eternal Impact:</strong> The work you do every day directly equips local church leaders to shape and serve kids and families.</li></ul><div><strong>What You’ll Own (Responsibilities)</strong></div><ul><li><strong>Outbound Pipeline Sourcing:</strong> Proactively connect with church leaders across the country through phone, email, video, and social outreach.</li><li><strong>Qualifying &amp; Booking:</strong> Identify ministry needs, qualify potential fit, and schedule high-quality appointments for our Account Executives.</li><li><strong>Seamless Collaboration:</strong> Work hand-in-hand with Account Executives, Account Managers, and marketing to ensure smooth handoffs and comprehensive account coverage.</li><li><strong>Message Innovation:</strong> Experiment with new messaging, value propositions, and outreach strategies to increase engagement.</li><li><strong>CRM Discipline:</strong> Maintain accurate records of conversations, activities, and prospect data in HubSpot or Salesforce.</li><li><strong>Hit Your Targets:</strong> Consistently meet or exceed monthly booked-meeting targets and activity standards.</li></ul><div><strong>What You Bring</strong></div><ul><li><strong>A Growth Mindset:</strong> Deeply coachable, eager to receive feedback, and driven to continually refine your skills.</li><li><strong>Communication &amp; Energy:</strong> Clear, confident, and personable in written and spoken outreach.</li><li><strong>Resilience &amp; Grit:</strong> A positive, solutions-oriented mindset that stays motivated through setbacks and rejection.</li><li><strong>Heart for Ministry:</strong> Respect and appreciation for local church leaders and the work they do every day.</li><li><strong>Organization:</strong> The ability to manage multiple outreach sequences, follow-ups, and tasks without missing a detail.</li></ul><div><strong>Bonus Points</strong></div><ul><li>0–2 years of sales, business development, or customer-facing experience. Internships and entry-level applicants are welcome.</li><li>Experience with sales engagement tools or CRMs such as HubSpot or Salesforce.</li><li>Background in church ministry, Christian education, or nonprofit leadership.</li><li>Familiarity with SaaS, EdTech, or subscription-based models.</li></ul><div><strong>Perks, Benefits &amp; Environment</strong></div><ul><li><strong>Compensation:</strong> Competitive base salary plus performance commissions or bonuses for meetings booked.</li><li><strong>Time Off:</strong> Paid Time Off (PTO) and company-paid holidays.</li><li><strong>Professional Development:</strong> Daily one-on-one coaching, ongoing sales masterclasses, and executive mentorship.</li><li><strong>Work Environment:</strong> 100% on-site in Plano, Texas, built for real-time peer learning, rapid collaboration, and winning together as a team.</li></ul></div>

Sales Development Rep

<div>Family First is seeking a highly organized, proactive marketing and programs coordinator to support the chief marketing &amp; programs officer (CMPO) and the organization's broader marketing and program ecosystem. This role sits at the intersection of three functions: executive support, marketing/program operations, and project collaboration. This is a behind-the-scenes role with front-row impact - the person in this seat keeps the engine running smoothly so the CMPO and program teams can focus on what they do best. This individual is equally at home in a brainstorming session, building a Monday.com dashboard, tracking down a contractor deliverable, vetting potential partnerships or conducting project research. This team member will bring order to complexity, communicate with clarity, and act without waiting to be asked. Trustworthiness and a genuine desire to serve programs are invaluable for this role. The marketing and programs coordinator reports directly to the CMPO.</div><div><a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ab41963d-8255-4836-8992-c0d17747ba16&amp;ccId=19000101_000001&amp;jobId=571049&amp;lang=en_US&amp;source=CC2"><strong>APPLY</strong></a></div><div><strong>Key Responsibilities:<br></strong><br></div><div><strong>Communication &amp; Time<br></strong><br></div><ul><li>Manage the CMPO's time with precision and good judgment - assessing priorities, resolving conflicts, and ensuring every meeting has clear purpose and preparation.</li><li>Monitor Monday.com and Slack on behalf of the CMPO, flagging emergencies and routing urgent items so nothing time-sensitive falls through the cracks.</li><li>Design presentations in Canva on behalf of the CMPO for internal leadership, external partners, and program initiatives.</li></ul><div><strong><br>Project Collaboration<br></strong><br></div><ul><li>Create clarity and momentum for program projects and meetings - building timelines, agendas, and task lists so the right people always have the right information in advance.</li><li>Attend key meetings, review AI notes and tasks for accuracy, convert meeting outcomes into Monday.com tasks, and follow up to ensure accountability.</li><li>Build, maintain, and continuously improve Monday.com dashboards that give the CMPO and program teams real-time visibility into priorities, progress, and bottlenecks</li></ul><div><strong><br>Contractors and Research<br></strong><br></div><ul><li>Research potential partnerships across platforms, evaluating reach, engagement, values alignment, and audience fit; maintain accurate CRM records covering communication history and campaign timelines.</li><li>Research exploratory initiatives for the CMPO.</li><li>Vet potential contractors and serve as the primary point of contact for program contractors - managing communication, timelines, billing, and deliverable tracking.</li></ul><div><strong>Qualifications and Experience<br></strong><br></div><div><strong><br>Education<br></strong><br></div><ul><li>Bachelor's degree preferred; communications, marketing, business, or nonprofit management preferred.</li></ul><div><strong><br>Experience<br></strong><br></div><ul><li>3-5 years of experience in operations, project coordination, executive support, or program management.</li><li>Demonstrated track record managing multiple projects, vendors, or contractors simultaneously.</li></ul><div><strong><br>Skills &amp; Competencies<br></strong><br></div><ul><li>Proficiency in Mondday.com, Slack, Canva, Microsoft Office/Google Workspace, and AI productivity tools.</li><li>Strong written communication skills - clear, concise, and built to move people to action.</li><li>Exceptional organizational skills and attention to detail</li><li>Comfortable and professional managing up, across, and with external partners</li><li>Calm under pressure and adaptable in a fast-moving, growth-oriented environment.</li></ul><div><strong><br>Location<br></strong><br></div><ul><li>Tampa, FL - Hybrid</li></ul><div><strong><br>Character &amp; Cultural Fit<br></strong><br></div><ul><li>Genuine alignment with Family First's mission and core values to help people love their families well.</li><li>A collaborative spirit that finds deep satisfaction in helping others succeed.</li></ul><div><strong><br>What We Offer<br></strong><br></div><ul><li>This position offers the opportunity to make a meaningful impact on millions of families while developing expertise across a diverse brand portfolio. You'll work with a collaborative team that values both data-driven decision-making and creative problem-solving. We offer competitive nonprofit compensation, comprehensive benefits, and a supportive work environment that respects work-life balance.</li></ul>

Marketing and Program Coordinator

<div>As a<strong> Customer Experience (CX) Systems Administrator</strong>, you will serve as the technical backbone of Tithely's customer experience engine by leading the administration, configuration, and optimization of our core CX technology stack. In this role, you will architect scalable workflows, maintain data integrity across platforms, and build the automation logic that powers our AI and workforce management tools, ensuring our teams can efficiently support churches around the world.</div><div><br>Primary Responsibilities of the Role<br><br></div><div><strong>System Administration &amp; Integration Management</strong></div><ul><li>Serve as the full technical owner of Zendesk (triggers, macros, routing logic), Community Software, and associated CX tools.</li><li>Manage data mapping, sync logic, and technical integrations between core platforms, including HubSpot, Zendesk, and ChurnZero.</li><li>Build and maintain complex automated workflows, nested triggers, and custom fields across all internal and external CX systems.</li><li>Configure feedback mechanisms via Simplesat and manage automated retention/cancellation workflows in ProsperStack.</li></ul><div><strong>Internal Tooling, Workforce &amp; AI Support</strong></div><ul><li>Administer workforce management platforms (Assembled) and deploy, tune, and optimize AI Agents to improve operational efficiency.</li><li>Provide technical maintenance for specialized applications, including the Customer Context App, text validation tools, and Trucentive.</li><li>Serve as the primary technical escalation point for internal team members experiencing issues within the CX technology stack.</li></ul><div><strong>Data Governance &amp; Vendor Management</strong></div><ul><li>Conduct regular system audits to eliminate redundant tags, repair broken automations, and manage user security and permission settings.</li><li>Interface directly with software vendors to resolve technical issues and evaluate new features that enhance team capabilities.</li><li>Execute CX operations and technical initiatives to support the scaling needs of the broader Customer Experience department.</li></ul><div><br><strong>Qualifications</strong></div><div>A Successful Candidate Will:</div><ul><li><strong>Optimize Work Processes:</strong> Know the most effective and efficient processes to get things done, focusing on continuous improvement and managing systems at scale.</li><li><strong>Cultivate Innovation:</strong> Introduce new, practical ideas and approaches to solve complex operational challenges.</li><li><strong>Drive Results:</strong> Persist in accomplishing key objectives despite setbacks, maintaining high standards for system reliability and operational uptime.</li><li><strong>Be Resourceful:</strong> Effectively deploy tools, technology, and internal processes to solve problems and support cross-functional teams.</li><li><strong>Have a Strategic Mindset:</strong> See ahead to future technical requirements and translate operational needs into scalable automation logic.&nbsp;</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>3+ years of technical administration experience within SaaS environment.</li><li>Deep administrative experience with Zendesk and HubSpot, including complex routing, workflows, and integrations.</li><li>Strong logical reasoning skills with experience mapping out complex, conditional processes (If/Then logic) prior to build.</li><li>Solid understanding of SaaS integration methods, including webhooks, APIs, and middleware tools (e.g., Zapier, Workato).</li><li>Meticulous attention to detail and a track record of rigorous workflow testing prior to deployment.</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>&nbsp;Hands-on experience with workforce management (WFM) tools such as Assembled, or customer success platforms like ChurnZero.</li><li>Experience deploying and tuning AI-powered customer service agents or automated support tools.</li><li>Background supporting CX, Support, or Customer Success teams in a high-growth SaaS or faith tech organization.</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br><strong>Additional Information</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div>

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