<div><strong>About Differential<br></strong><br></div><div>Differential is growing! Yep, it turns out clients like us :) Our team of designers, developers, jokesters, and all around good folk needs more firepower. We’re proudly headquartered in Cincinnati, OH, but our team spans across the country.</div><div><br></div><div>In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission to rapidly unlock value for good people with meaningful ideas, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out and bring great digital products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.<br><br></div><div>We hire great, trustworthy people so that we can optimize for a free &amp; flexible culture: flexible hours, unlimited vacation, remote work, and working on stuff you’re excited about.<br><br></div><div>The ideal candidate for this opening is someone who has a strong passion for building scalable data systems that drive meaningful outcomes. You care just as much about clean, reliable data as you do about how it’s used—whether that’s powering customer insights, supporting internal analytics, or syncing across platforms. You thrive in environments where you can collaborate across teams, own your workflows, and bring systems to life that just <em>work</em>.<br><br></div><div>At Differential, our data engineers partner with Engineering, Product, and Customer Success to understand what matters most to our users, and then build the pipelines and infrastructure to support it. You’ll bring a thoughtful, iterative mindset to your work—balancing technical excellence with pragmatic decision-making.<br><br></div><div>Above all, we are focused on finding someone that we love to work with. Culture to us isn’t a ping pong table in the breakroom or some words we put up on the wall. It’s embedded in our DNA and starts with our hiring process. We want to consider passionate people for this position.<br><br></div><div>Our mission statement, core values, benefits, and more can be found at handbook.differential.com.&nbsp;<br><br></div><div><strong>Job requirements<br></strong><br></div><div><strong>What we’re after:</strong></div><ul><li>Passion for meaningful data work: You care about clean data, scalable systems, and making sure data is accurate, useful, and accessible.</li><li>Proven experience in data engineering: 3–5+ years working with ETL processes, Postgres/Database, Airflow DAGs, and relational databases.</li><li>Practical approach to reliability: You understand that perfect data is a myth, but solid observability and smart design make a difference.</li><li>Strong technical foundation: You have experience with tools like Airflow, Postgres/Database, PostgreSQL, BigQuery, and APIs (REST, SOAP, OData).</li><li>Proficiency in Python: You can build and maintain modern ETL pipelines using clean, efficient code.</li><li>Cross-functional collaboration: You’ve worked closely with Product, Engineering, and non-technical teams to gather requirements and deliver outcomes.</li><li>Empathy and communication: You can translate technical complexity into clarity and support others in understanding data constraints.<br><br></li></ul><div><strong>Responsibilities of this position include:</strong></div><ul><li>Designing, building, and maintaining reliable data pipelines and Airflow DAGs, Postgres/Database</li><li>Owning integrations between Apollos and customer platforms (e.g., ChMS systems)</li><li>Monitoring sync health and resolving issues quickly</li><li>Defining and delivering metrics in partnership with Product, Marketing, and Customer Success</li><li>Architecting data export systems for customer-owned platforms</li><li>Documenting systems to support transparency, maintainability, and scale</li><li>Ensuring alignment with product processes (e.g., Linear, Basecamp, Cycle Pulse)</li><li>Continuously improving the performance, reliability, and scalability of our data infrastructure</li></ul><div><br></div><div><strong>What you can expect to do:</strong></div><ul><li>Collaborate with cross-functional teams to deliver impactful, data-driven solutions</li><li>Work iteratively in focused six-week cycles alongside a supportive team</li><li>Gain a deep understanding of our users, their data needs, and how our systems empower them</li><li>Ship reliable, maintainable systems that fuel analytics and operational success</li><li>Continuously learn and grow in both technical and collaborative skills</li></ul><div><br></div><div><strong>Differential employees are those who:</strong></div><ul><li>Communicate effectively with clients and teammates</li><li>Are self-motivated</li><li>Learn quickly and relentlessly</li><li>Are curious about technology and the impact it can make on the world</li><li>Enjoy taking ownership and responsibility for their work</li><li>Enjoy collaborating with others on solving meaningful problems</li></ul><div><br></div><div>Candidates must be based in the United States and be available during standard business hours for both client and team meetings. Specific times vary based on client-specific timezone preferences. There is flexibility in working hours, but there is an expectation to be able to regularly attend client and team meetings.<br><br></div><div>Differential is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br></div><div>​​As part of our commitment to maintaining a legal and compliant workforce, we participate in the E-Verify program.&nbsp; For more information about E-Verify, please visit the U.S. Department of Homeland Security website at www.e-verify.gov.&nbsp;</div>

Data Engineer

<div>Do you feel called to work with purpose? As the IT Manager at Glorieta Adventure Camps, you will use your technical expertise to advance our mission of inspiring Christ‑like change. In this role, you’ll steward our campus technology environment—managing infrastructure, security, and vendor relationships—while partnering with ministry and operations leaders to deliver reliable, innovative solutions that empower staff, enhance guest experiences, and support our programs. This multifaceted position demands a servant‑leader with deep IT acumen, strong project and budget management skills, and a heart for ministry.</div><div><br></div><div>As an Evangelical Christian ministry, Glorieta Adventure Camps believes that a personal and authentic relationship with Jesus Christ is the most important qualification for this position. We are excited about our mission and community and are looking for a like‑minded leader who is willing to serve alongside us. Please prayerfully consider this before applying.</div><div><br></div><div><strong>Mission Statement</strong></div><div><br></div><div>To inspire Christ-like change through</div><div>Outdoor Adventure</div><div>Authentic Relationships and</div><div>Biblical Truth</div><div><br></div><div><strong>Community</strong><br><br></div><div>Our community is more than just a place—it's the cornerstone of our mission and daily life. With around 100 people living on-site year-round, including full-time staff and their families, you'll find a close-knit, supportive environment where authentic relationships thrive. Nestled in the breathtaking foothills of the <strong>Sangre de Cristo Mountain Range</strong>, Glorieta offers a stunning natural backdrop for both work and play. Located just 30 minutes from the vibrant cultural scene of Santa Fe, New Mexico, our remote and rural setting provides the perfect balance between serene mountain living and access to city amenities. Join us in a community where every day is an opportunity for adventure, growth, and inspiring Christ-like change.</div><div><br></div><div><strong>Job Description</strong><br><br></div><ul><li><strong>Title:</strong> IT Manager</li><li><strong>Department:</strong> Technology Solutions</li><li><strong>Reports To:</strong> Director of Technology Solutions</li></ul><div><br></div><div><strong>Purpose:</strong><br><br></div><div>The IT Manager will fulfill our mission of inspiring Christ‑like change by leading the planning, implementation, and support of all technology systems. You’ll ensure our infrastructure is secure, scalable, and aligned with ministry objectives, while supporting and empowering staff.</div><div><br></div><div><strong>Overall Responsibilities and Expectations</strong><br><br></div><ul><li>Develop and execute a multi‑year IT strategy and roadmap in alignment with organizational goals</li><li>Oversee day‑to‑day operations of networks, servers, storage, and end‑user computing</li><li>Ensure cybersecurity best practices: vulnerability management, patching, access controls, and disaster recovery</li><li>Manage IT budget, vendor contracts, and hardware/software lifecycle planning</li><li>Drive project management for major initiatives (e.g., system migrations, campus‑wide upgrades, new software rollouts)</li><li>Partner with ministry and operations leaders to identify technology needs, propose solutions, and deliver training</li><li>Maintain and update IT policies, procedures, and documentation</li><li>Monitor performance metrics and implement continuous improvement processes</li><li>Serve as the primary escalation point for complex IT incidents and change requests</li></ul><div><br></div><div><strong>Character, Education, Abilities, Skills, Experience<br></strong><br></div><ul><li>Personal and authentic relationship with Jesus Christ</li><li>Passion to support an organization striving to create Christ‑like change</li><li>Proven experience (5+ years) in technology infrastructure management</li><li>Strong background in network and systems administration (LAN/WAN/WLAN, cloud, virtualization)</li><li>Demonstrated expertise in cybersecurity frameworks and disaster recovery planning</li><li>Proficiency with platforms such as:<ul><li>Cisco Meraki or Ubiquiti networking</li><li>Microsoft 365 &amp; Azure</li><li>Google Workspace</li><li>Windows Server, Linux, macOS</li></ul></li><li>Experience managing vendor relationships and negotiating contracts</li><li>Exceptional communication and interpersonal skills; able to bridge technical and non‑technical audiences</li><li>Project management skills (PMP or similar certification a plus)</li><li>Relevant certifications preferred: CompTIA Security+, Network+, ITIL, Microsoft Certified Professional, Cisco CCNA, etc.</li><li>Bachelor’s degree in Information Technology, Computer Science, or related field is a plus</li></ul><div><br></div><div><strong>Work Context:</strong></div><div>This role is primarily on‑site at our Glorieta, NM campus, requiring hands‑on support across buildings.</div><div><br></div><div><strong>Travel:</strong></div><div>Infrequent travel for conferences, training, or vendor meetings.</div><div><br></div><div><strong>Work Environment:</strong></div><div>Office‑based with routine visits to server rooms, network closets, and program areas. Flexibility to assist during peak camp seasons.</div><div><br></div><div><strong>Training:</strong></div><div>Ongoing coaching, professional development opportunities, and access to relevant certifications will be provided.</div><div><br></div><div><strong>Compensation:</strong></div><div>Competitive salary, on‑site housing (utilities included), health and wellness plan, retirement benefits with matching funds, paid vacation, and a flexible work schedule.</div><div><br></div><div><strong>Disclaimer:</strong></div><div>This Job Description outlines the primary duties and requirements of the role but is not exhaustive. All camp employees are expected to work collaboratively across departments to serve our guests and uphold our mission. We ask that applicants be adaptable, team‑oriented, and positive in every circumstance.</div>

IT Manager

<div>&nbsp;</div><div>SUMMARY&nbsp;</div><div>In support of the university’s mission and objectives, the Intermediate Technical Support Analyst provides technical support for standard desktop computers, laptops, hardware, software, and related devices, including troubleshooting, installations, and maintenance. &nbsp;</div><div><br></div><div>ESSENTIAL FUNCTIONS</div><div><br>Technical Support &amp; Troubleshooting:&nbsp;</div><ul><li>Provides daily support for PBAU standard desktop computers, laptops, and software through the IT ticketing system (FreshService) to ensure timely issue resolution.&nbsp;</li><li>Diagnoses and resolves hardware and software malfunctions efficiently, documenting all troubleshooting steps and resolutions in the ticketing system.&nbsp;</li><li>Performs hardware repairs, upgrades, and maintenance for IT equipment, including computers, printers, peripherals, and UPS devices.&nbsp;</li><li>Utilizes the ticketing system to monitor, maintain, and ensure the functionality of IT systems, tracking recurring issues for proactive resolutions.&nbsp;</li><li>Maintains accurate IT asset records, including hardware assignments and lifecycle management, using the ticketing system’s inventory module.&nbsp;</li><li>Provides assistance in network troubleshooting, server maintenance, or other IT functions outside of core responsibilities.&nbsp;</li><li>Participates in testing new software, hardware, and emerging technologies to assess potential campus-wide adoption.&nbsp;</li><li>Provides feedback on beta versions of applications or hardware updates before full deployment.</li></ul><div>Classroom Technology Support &amp; Urgency:&nbsp;</div><ul><li>Serves as a critical first responder for classroom technology issues, ensuring that instructional spaces remain operational with minimal downtime.&nbsp;</li><li>Provides immediate, in-person support for faculty experiencing classroom technology failures, prioritizing urgent issues in the ticketing system.&nbsp;</li><li>Troubleshoots and resolves problems with classroom AV systems, projectors, Crestron controllers, and other instructional technology.&nbsp;</li><li>Monitors classroom technology performance, leveraging the ticketing system to track recurring issues and prevent future disruptions.&nbsp;</li></ul><div>User Assistance &amp; Training:&nbsp;</div><ul><li>Assists university employees with computer and office equipment operation while documenting common issues and solutions in the ticketing system for future reference.&nbsp;</li><li>Installs operating systems, software, and updates, ensuring proper configuration and security compliance.&nbsp;</li><li>Provides user training and education on IT best practices, leveraging the ticketing system to track training needs and user-reported challenges.&nbsp;</li></ul><div>IT Support Assistance:&nbsp;</div><ul><li>Assists with setup and technical support for university events&nbsp;</li><li>Assists in compiling IT performance reports and tracking trends in service requests.&nbsp;</li><li>Supports documentation updates for policies, procedures, and technical guides outside of primary troubleshooting duties.&nbsp;</li><li>Fills in for IT staff during absences or high-demand periods.&nbsp;</li><li>Assists in the proper disposal and recycling of outdated IT equipment in accordance with university and environmental guidelines.&nbsp;</li><li>Helps maintain an inventory of decommissioned devices for potential repurposing.&nbsp;</li><li>Attends internal IT department meetings and professional development sessions.&nbsp;</li><li>Participates in optional training or certification opportunities to enhance technical skills</li></ul><div><br>SUPERVISORY RESPONSIBILITY&nbsp;</div><ul><li>Student Employees&nbsp;</li></ul><div><br><br></div><div>EDUCATION: &nbsp;</div><ul><li>Post high school training required; Bachelor's degree preferred, or equivalent experience.&nbsp;</li></ul><div><br>EXPERIENCE: &nbsp;</div><ul><li>3+ years of experience in computer science; Microsoft Office toolkit including Outlook, Word, Excel, PowerPoint, etc., preferred.&nbsp;</li></ul><div><br>ESSENTIAL COMPETENCIES (Knowledge, Skills, and Abilities) &nbsp;</div><ul><li>Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times. &nbsp;</li><li>Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.&nbsp;</li><li>Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.&nbsp;</li><li>Adaptable/Flexibility – Ability to change or adjust to change.&nbsp;</li><li>Analytical Thinking &amp; Decision Making – Identifies and understands trends and/or issues, connects data points through analysis and logical conclusions/actionable strategies.&nbsp;</li><li>Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.&nbsp;</li><li>Change Management – Ability to drive and implement change both internally and externally.&nbsp;</li><li>Continuous Improvement – Implement or brainstorm ways to optimize a process.&nbsp;</li><li>Creativity – Ability to think creatively and design creative solutions to problems.&nbsp;</li><li>Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.&nbsp;</li><li>Problem-solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.&nbsp;</li><li>Project and Time Management – Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.&nbsp;</li><li>Results Orientation &amp; Accountability – Takes accountability and identifies, executes and drives actions to consistently achieve desired results.&nbsp;</li><li>Self-development – Grow one’s self-awareness, abilities, skills, and/or talent.&nbsp;</li><li>Teamwork &amp; Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally. &nbsp;</li><li>Technology – Strong aptitude to learn new technologies as department processes evolve.&nbsp;</li></ul><div><br>ADDITIONAL REQUIREMENTS: &nbsp;</div><ul><li>Ability to work non-routine hours during certain times of the year.&nbsp;</li><li>Ability to sit for prolonged periods of time.&nbsp;</li><li>Ability to traverse campus and stairs.&nbsp;</li></ul><div><br></div>

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