<div><strong>Opportunity Description</strong><br>Are you committed to the development of clean, well documented and tested software solutions that can meet the demanding requirements of a fast growing company?</div><div><br></div><div>If so, we're currently looking for a software developer to join our team. In this role, you'll help develop, deploy, and maintain the software and infrastructure used by thousands of Catholic parishes, dioceses, schools, and ministries.<br><br></div><div><strong>What You'll Be Doing</strong></div><div><br></div><div><strong>Key responsibilities for this role:</strong></div><ul><li>Build services and APIs that enable the functionality required for both new and existing eCatholic products</li><li>Collaborate with team members to develop software solutions</li><li>Help refine and enforce coding standards and policies</li><li>Participate in weekly developer and company meetings</li><li>Conduct ongoing analysis and refactoring to ensure we can meet future performance, security, resilience, and scalability requirements</li><li>Participate in the design of code architectures using sequence and entity relationship diagrams</li><li>Maintain our high coding standards for production code by implementing coding patterns, and participating in code reviews</li><li>Be a part of a team that focuses on building reusable zero defect components using industry best practices to design solutions that meet and exceed the needs of the Catholic Church</li></ul><div><br></div><div><strong>What We're Looking For</strong></div><div>Below is the list of qualifications we are looking for in the ideal candidate.</div><div><br></div><div><strong>Required</strong>:</div><ul><li>Bachelors or Masters in computer science, natural sciences, engineering, mathematics or comparable work experience</li><li>3+ years of developing with a major language (golang preferred) on online applications</li><li>Experience developing an API (REST, GRPC, etc.)</li><li>Experience using a RDBMS (MySQL, PostGres)</li><li>An desire for learning new programming languages, skills, and technologies</li><li>Thrive working in remote agile development environment</li><li>Strong verbal and written communication skills</li><li>Proven organizational and time management skills</li></ul><div><br></div><div><strong>Big plus if you also have these:</strong></div><ul><li>Experience with writing GoLang</li><li>Experience with writing Python</li><li>Experience with writing unit and integration tests</li><li>5+ years experience in development of online SaaS applications</li><li>Experience creating and deploying solutions in AWS</li><li>Experience using a NoSql Implementation (BigTable, DynamoDB)</li><li>Experience working with EDA or Lambda architectures</li></ul><div><br></div><div><strong>Technologies You will be Using:</strong></div><ul><li>GoLang</li><li>Python</li><li>GRPC</li><li>Claude</li><li>Aurora (MySQL)</li><li>Kinesis</li><li>DynamoDB</li><li>Redis</li><li>Docker</li></ul><div><br></div><div><strong>Benefits and Location</strong><br>This role is a full-time position with salary (commensurate to the responsibilities of the role and qualifications of the candidate) and includes retirement benefits. The candidate will work remotely within the US and must be authorized to work for any employer in the US. eCatholic is a remote company with team members spread out around the country.</div>

Mid-Level Go Developer

<div><strong>Position Summary<br></strong><br></div><div>The Augustine Institute seeks a Senior Frontend Engineer to design, build, and maintain the user-facing experiences across its digital platforms. This role is primarily responsible for establishing foundational front-end architecture and design systems for customer-facing platforms, setting code-level implementation standards, and working closely with Product to deliver high-quality, consistent UI experiences across the Augustine Institute’s portfolio of brands.<br><br></div><div>Specific duties are listed below, but may not be all-inclusive.</div><div><strong><br>Qualifications<br></strong><br></div><div>Significant, demonstrable, and proven experience in:</div><ul><li>Building, implementing, and maintaining front-end architecture and design systems that yield consistent UX interactions and high-quality UI aesthetics</li><li>Iterative development and designing experiences behind feature flags for graduated rollout and testing</li><li>Data-driven approaches to optimizing user experiences across multiple applications</li><li>React + Next.js for web development</li><li>React Native + Expo for mobile development</li><li>Tailwind CSS</li><li>Building multi-profile / sub-account experiences (e.g., family, organization, and children’s profiles)</li><li>Deploying front-end code at enterprise and multi-hundred-thousand user scale (e.g., Cloudflare Pages, Vercel, AWS Amplify, ECS/Fargate, EC2, S3 + CloudFront)</li><li>Managing llms.txt standards and designing with AI discoverability (“AI SEO”) in mind alongside traditional search SEO</li></ul><div><br></div><div>Experience with or strong understanding of (preferred):</div><ul><li>LaunchDarkly or similar feature-flag tools</li><li>New Relic or similar observability and monitoring tools</li><li>Front-end tracking tools such as Mixpanel</li><li>Video infrastructure integration (Mux or similar) in the front end</li><li>Designing group or family-based features including shared experiences and watch parties</li><li>Learning Management System (LMS) platforms and their core UI components</li><li>Bachelor’s degree or equivalent practical experience</li></ul><div><br></div><div><strong>Skills and Abilities</strong></div><ul><li>Ability to think cross-product, creating unique experiences for each brand (Formed, Amen, etc.) while sharing the same underlying core elements that make it feel like “the Augustine Institute”</li><li>Ability to design UX/UI across distinct use cases built on the same core platform, adapting to different user contexts and personas</li><li>Ability to understand when users need onboarding support and design in-app guides accordingly</li><li>Experience maintaining UI code and documentation that enables both human collaboration and AI-assisted development, while ensuring AI adheres to design system and architectural standards</li><li>Strong ability to perform quality assurance and security testing on all front-end code</li><li>Ability to identify when niche specialists are needed and effectively delegate work to contractors, ensuring output meets quality standards and includes sufficient knowledge transfer for ongoing in-house maintenance</li><li>Commitment to demonstrate consistently the Augustine Institute’s core values including:<ul><li><strong>Humility</strong> – We serve the Augustine Institute Mission with humility and a service mind-set.</li><li><strong>Collaboration</strong> – We work together as a united Body of Christ.</li><li><strong>Innovation</strong> – We encourage being creative and demonstrating a clever mindset.</li><li><strong>Excellence</strong> – We strive in everything we do to win souls for Christ.</li></ul></li></ul><div><br></div><div><strong>Physical Demands<br></strong><br></div><div>While performing the duties of this job, the employee is regularly required to perform stooping, kneeling, crouching, reaching, standing, walking, lifting, typing and use of office equipment, talking, hearing, seeing, and repetitive motions.<br><br></div><div><strong>Work Environment<br></strong><br></div><div>While performing the duties of this job, the employee will typically work in a climate-controlled office setting.</div>

Software Engineer - Frontend

<div>As the <strong>Customer Engagement Manager</strong>, you will be the strategic lead responsible for the vision, infrastructure, and operational excellence of our community software and communication frameworks, finding and establishing the efficiencies that allow our CX team to scale without losing a human touch. By acting as the primary architect behind customer journey mapping, VOC reporting, and critical incident communications, you will secure the operational stability necessary to deepen user loyalty and trust. Ultimately, you will build the cross-functional processes and resource-allocation strategies that align our community efforts with the broader company mission, ensuring every customer touchpoint is both purposeful and performant.</div><div><br><strong>Primary Responsibilities of the Role</strong></div><div>1. Community Ecosystem &amp; Software Ownership</div><ul><li>Define and execute the strategy for Tithely’s customer community, including engagement goals, customer value, and long-term growth.</li><li>Own and manage the community platform and related communication tools.</li><li>Develop and implement programs that increase customer participation, engagement, and advocacy within the community.</li></ul><div>2. Customer Communications</div><ul><li>Lead customer-facing communications during critical incidents such as outages, bugs, maintenance windows, and other high-impact events.</li><li>Create and manage lifecycle messaging strategies that keep customers informed without over-communicating.</li><li>Establish consistent messaging standards, tone, and communication cadences across customer touchpoints.</li></ul><div>3. Voice of Customer (VOC) Program</div><ul><li>Own and scale Tithely’s Voice of Customer program, transforming customer feedback into actionable business insights.</li><li>Aggregate and analyze feedback from support tickets, surveys, NPS responses, community discussions, and direct customer interactions.</li><li>Build reporting frameworks that surface trends across customer segments, products, and lifecycle stages.</li><li>Partner cross-functionally with Product, Sales, Support, and Leadership to distribute VOC insights and influence decision-making.</li><li>Track and communicate how customer feedback is acted upon to reinforce customer trust and engagement.</li></ul><div>4. Customer Journey Mapping</div><ul><li>Map and optimize the end-to-end customer journey, identifying opportunities to reduce friction and improve the customer experience.</li><li>Partner with cross-functional teams to ensure customer experiences align with intended processes and company standards.</li><li>Identify key moments that drive customer satisfaction, retention, and long-term loyalty.</li></ul><div><br><strong>Qualifications</strong></div><div>A Successful Candidate Will:</div><ul><li><strong>Communicate Effectively</strong>: Delivers multi-mode communication clearly to different audiences.</li><li>Have <strong>Digital Fluency</strong>: Is adaptable and innovative in the digital world.</li><li><strong>Cultivate Innovation</strong>: Comes up with useful ideas that are new, better, or unique Introduces new ways of looking at problems.</li><li>Have a<strong> Strategic Mindset</strong>: Seeing ahead to future possibilities and translating them into breakthrough strategies. Anticipates future trends and implications accurately. Readily poses future scenarios.</li><li><strong>Optimize Work Processes</strong>: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement and managing from a distance. Seeks ways to improve processes, from small tweaks to complete reengineering.</li><li>Be <strong>Resourceful</strong>: Marshals resources (people, funding, material, support) to get things done. Applies knowledge of internal structures, processes, and culture to resourcing efforts.&nbsp;</li><li><strong>Drive Results</strong>: Persists in accomplishing objectives despite obstacles and setbacks.&nbsp;</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>2+ years of experience in Customer Experience, Community Management, Marketing, or a related role within a SaaS environment.</li><li>Experience managing customer-facing communications, engagement programs, or community initiatives.</li><li>Experience using CRM, community, or customer engagement platforms.</li><li>Experience coordinating projects or initiatives across multiple teams.</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>&nbsp;Experience working with customer engagement and communication tools, including community platforms, HubSpot, and event management software.</li><li>Experience working in a high-growth SaaS or technology environment.</li><li>Familiarity with church or non-profit technology.&nbsp;</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br><strong>Additional Information</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

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