<div>&nbsp;</div><div><strong>VALUES:</strong> Honoring God in all we do, valuing individuals and relationships, partnering effectively, encouraging creativity and innovation, and managing for quality results.<br><br></div><div><strong>SCOPE: </strong>The Senior Software Engineer delivers software products and services that support all groups within Seed Company as well as external Bible translation organizations. This person will be part of a flexible, remote team environment and responsible for full-stack feature development, infrastructure, and automation improvements. Additionally, they will be a leader in implementing technology solutions that meet critical business strategies and objectives.<br><br></div><div><strong>ESSENTIAL FUNCTIONS:&nbsp;<br></strong><br></div><ul><li>Be a leader in the design, development, testing, deployment, monitoring, and maintenance of internally developed applications.</li><li>Mentor junior developers.</li><li>Perform code reviews and ensure adherence to proper development standards.</li><li>Help improve the current QA automation and testing processes.&nbsp;</li><li>Collaborate with team members and stakeholders to design new systems and modify existing ones.</li><li>Evaluate and recommend new technologies and tools.</li><li>Be an integral part of project architecture and systems design.</li><li>Assist with database and business analytics development as needed.&nbsp;</li></ul><div><strong>SUPERVISORY RESPONSIBILITY:<br></strong><br></div><ul><li>No supervision requirements. Under direction from the Director, Software Engineering, provides technical leadership for assigned applications.</li></ul><div><strong>OTHER DUTIES:&nbsp;<br></strong><br></div><ul><li>Attend and participate in a variety of meetings and task force groups as directed and maintain required level of knowledge pertaining to operating procedures, requirements, processes, and policies.</li><li>Lead and or participate in projects or task force groups that focus on issues having organization-wide impact.</li><li>Perform or assist with any assignments as required or directed.</li></ul><div><strong>WORK ENVIRONMENT</strong>:<br><br></div><div>This job operates in a professional office and routinely uses standard office equipment such as laptop computers and other office equipment.<br><br></div><div><strong>PHYSICAL DEMANDS</strong>:<br><br></div><div>Prolonged periods sitting at a desk and working on a computer.<br><br></div><div><strong>TRAVEL</strong>:<br><br></div><div>One to two weeks of domestic travel per year, if remote.<br><br></div><div><strong>QUALIFICATIONS:&nbsp;<br></strong><br></div><ul><li>Strong faith in Jesus Christ as Savior; God-honoring lifestyle.</li><li>Passion for the Word of God and provision of the Word for every people group.</li><li>Championing Seed Company’s vision, mission, and values.</li><li>BS or MS in Computer Science or related field preferred</li><li>5+ years’ experience in Software Engineering or related field<ul><li>Additional two years of experience in lieu of a degree</li></ul></li><li>Experience in CI/CD configurations, GitHub Actions, Docker, and AWS preferred</li><li>Experience in Full Stack paradigms</li><li>Experience in Node.js, Nest.js experience preferred</li><li>Proficient in HTML, CSS, and GIT</li><li>Proficient in a strongly typed language, preferably TypeScript, including debugging, advanced language features, and patterns</li><li>Proficient in modern React (functional, hooks)</li><li>Proficient in GraphQL</li><li>Mastery of object-oriented design and design patterns.</li><li>Strong interpersonal, oral, and written communication skills</li><li>Ability to adapt in a rapidly changing environment</li></ul><div>&nbsp;</div>

Senior Software Engineer

<div><strong><br>About Company<br></strong><br></div><div>Samaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic, compassionate, and personal service in the name of Christ to enable and inspire members to provide for one another’s medical needs through prayer, encouragement, and financial support.<br><br></div><div>From demonstrating Christ-centered compassion to modeling best practices in health care sharing, Samaritan Ministries is committed to keeping Jesus at the center of everything we do. The way we interact with our colleagues and engage with our members is a testament that we are ultimately serving Christ and His Kingdom.<br><br></div><div><strong><br>Summary<br></strong><br></div><div>To faithfully support the mission of Samaritan Ministries by providing dependable technical support, configuration, and data management within HubSpot CRM and its integrated systems. This role ensures accurate, clean, and well-maintained data while resolving support requests, troubleshooting issues, and implementing practical technical solutions that enable internal teams to serve members effectively. The HubSpot Technical Support Specialist contributes to system integrity, operational efficiency, and automation efforts, while developing technical expertise in CRM administration, problem-solving, and workflow optimization in support of the ministry’s work.<br><br></div><div><strong><br>Competencies<br></strong><br></div><ul><li>Neighbor Focus</li><li>Collaborating with Others</li><li>Pursuing Excellence</li><li>Problem Solving</li><li>Attention to Detail</li><li>Systems Integration</li><li>Marketing Automation</li><li>Technical Troubleshooting</li><li>Acting with Integrity, Empathy, and Compassion</li><li>Fostering Communication</li><li>Data Accuracy and Integrity</li><li>Integration Awareness</li></ul><div><br><strong><br>Key Responsibilities<br></strong><br></div><ul><li>Configure and maintain HubSpot CRM properties, forms, and workflows under guidance from senior team members.</li><li>Support data entry and migration; ensure accuracy within HubSpot CRM and connected integrations.</li><li>Handle internal tickets and requests related to HubSpot troubleshooting and configuration.</li><li>Assist in setting up automation processes for customer success, marketing, and sales activities.</li><li>Monitor HubSpot performance and troubleshoot basic technical issues; escalate complex problems as needed.</li><li>Maintain data integrity through regular audits and cleanup tasks.</li><li>Assist with integration setup between HubSpot and third-party tools (e.g., email, analytics, reporting platforms).</li><li>Generate and customize dashboards and reports to track KPIs and campaign performance.</li><li>Learn and apply HubSpot best practices for CRM optimization and automation.</li><li>Participate in training sessions to gain technical certifications and expand HubSpot expertise.</li></ul><div>&nbsp;<br><br></div><div><strong><br>Qualifications and Experience<br></strong><br></div><ul><li>Bachelor’s degree in Marketing, Business, Information Systems, or a related field. Equivalent experience may be considered in place of a degree.</li><li>Coursework in CRM systems, marketing automation, or data management preferred.</li><li>2+ years of experience in a CRM support, marketing operations, or technical support role required.</li><li>Familiarity with HubSpot CRM, and basic understanding of marketing automation and CRM concepts required.</li><li>Exposure to data migration, workflow automation, or integration setup preferred.</li><li>Preferred Certifications: HubSpot Marketing Software Certification, HubSpot Sales Software Certification, HubSpot Reporting Certification, Google Analytics Certification (for reporting and analytics exposure), and Basic HTML/CSS training (for email template customization).</li><li>Knowledge of HubSpot CRM fundamentals (properties, forms)</li><li>Knowledge of Data management principles (data entry, migration, integrity)</li><li>Knowledge of marketing automation concepts and CRM workflows</li><li>Knowledge of reporting fundamentals (creating dashboards, interpreting KPIs).</li><li>Basic knowledge of HTML/CSS for email template customization</li><li>Conceptual understanding of integrations and APIs</li><li>Good customer service mindset for internal stakeholders and clear communication with cross-functional teams</li><li>Demonstrates strong technical curiosity to evaluate and implement system integrations and automation opportunities</li><li>Learning agility to acquire HubSpot certifications and advanced features</li><li>Strong analytical and problem-solving skills and Attention to detail for data accuracy and system integrity</li><li>Ability to learn technical concepts quickly and apply them effectively</li><li>Ability to do basic troubleshooting for HubSpot configurations</li><li>Ability to manage time well and able to prioritize support tickets</li><li>Ability to troubleshoot technical issues and resolve system-related problems</li><li>Ability to think analytically for data interpretation and workflow optimization</li><li>Applies a process‑improvement mindset to drive operational efficiency</li><li>Collaborates effectively and builds influence across cross‑functional teams</li><li>Thrives with resilience and Adaptability in a fast‑paced, dynamic environment</li></ul><div>&nbsp;</div><div><strong>Additional Information<br></strong><br></div><ul><li>Tasks are normally conducted in a regular office environment, requiring use of computer, mouse, drawing tablet, and other standard office equipment.</li><li>Staff will observe safety principles while performing the duties of the position.</li><li>Staff may be required to travel and have a valid driver’s license.</li><li>May need to lift and move items up to 35 lbs. on occasion.</li><li>This position requires an active commitment to the mission and values of SMI. In the course of performing job duties, the employee will act in a manner that is Christ-honoring as well as Christ-like, demonstrating a personal Christian faith and witness in all interpersonal interactions.</li></ul><div>&nbsp;</div><div><strong>Pay Range: $61,600-$91,100 </strong><em>Starting pay usually falls within the lower half of the pay range and is determined by experience, skills, and education. </em>​<br><br>Benefits Include:​</div><ul><li>Performance-based incentive pay​</li><li>SMI Membership with monthly healthcare bonus​</li><li>Health Insurance: MEC plan with employer HSA contribution​</li><li>401K Retirement plan with employer contribution​</li><li>Life Insurance ​</li><li>Short-term disability​</li><li>Dependent Care Flexible Spending Account​</li><li>Time Off: 9 company paid holidays, 5 missions days accrued annually, maternity and paternity leave, FMLA, Bereavement, and weekly accrued PTO (40 hours to use after 30 days + 80 hours accrued for 48 weeks)​</li><li>Health club or home workout benefits for participating staff​</li><li>Formal staff development and leadership training​</li><li>Spiritual support and counseling through our staff support office​</li><li>Repeatedly certified as a Best Christian Workplace</li></ul>

HubSpot Technical Support Specialist

<div><strong>About Us</strong></div><div><br>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br>&nbsp;</div><div><br>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><br>Find our core values &amp; more <a href="https://virtuous.org/company/about/"><strong>here</strong></a>.</div><div><strong><br>Position Summary</strong></div><div><br>The CX Enablement Specialist will support the development and administration of new employee onboarding and ongoing enrichment activities. In addition, this role will create and maintain internal process documentation and training materials for members of the CX department. This includes developing role-based resources for standard practices, documenting and distributing key talking points for product features or processes, and keeping documentation accurate, up-to-date, and easily accessible for the team. This role also supports customer education initiatives, including customer-facing content creation (eLearning video academy, knowledge base, in-app experiences, and interactive training).</div><div><strong><br>Responsibilities</strong></div><ul><li>Support the development and administration of new hire onboarding and ongoing training plans for various roles within the Customer Experience department.</li><li>Create, update, and maintain process documentation and resources for the Customer Experience department.</li><li>Identify gaps in educational materials and recommend areas that need to be created, updated, or archived.</li><li>Review data and team workflows to identify opportunities for updates or additional training resources.</li><li>Maintain expertise in both the nonprofit industry and Virtuous products.</li><li>Contribute to customer education programs and experiences, including but not limited to elearning videos, knowledge base articles, in-app experiences, and interactive training materials, as needed.</li></ul><div><strong><br>You must have</strong></div><ul><li>2+ years of experience in instructional design, technical writing, or related e-learning content creation, specifically within the software or tech industry, with a portfolio that showcases your expertise in creating comprehensive resources.</li><li>Help Center Tool Proficiency: ZenDesk Guide or similar tools</li><li>eLearning Tool Proficiency: Thinkific, LearnUpon, Genially, Zoom Webinar, or similar</li><li>Video Editing Tool Proficiency: Camtasia, Descript, or similar</li><li>Project Management Tool Proficiency: Notion, Asana, or similar</li><li>In-App Experience Tool Proficiency: Chameleon, Pendo, ChurnZero, or similar</li><li>Exceptional ability to understand and document technical concepts and processes.</li><li>Strong written and verbal communication skills with the ability to convey complex information clearly in fluent English.</li><li>A keen eye for detail, consistency, and accuracy.</li><li>Experience collaborating with subject matter experts</li><li>Ability to proactively identify and apply AI solutions to streamline day-to-day work and elevate the quality, consistency, and impact of deliverables and processes.</li><li>Adaptability to the rapidly evolving needs of our training content</li><li>Facility with CRM software and technology (software training)</li><li>Basic understanding/familiarity with web design principles</li></ul><div><strong><br>Nice to have</strong></div><ul><li>Interest in content design, accessibility, or user experience.</li><li>Experience writing API documentation or working with APIs.</li><li>Experience with SEO and/or GEO</li><li>Experience in a customer-facing role</li><li>Experience working for nonprofit organizations or SaaS</li><li>An understanding of adult learning theory and concepts</li><li>Basic understanding/familiarity with XML, JavaScript, HTML, and CSS</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul>

CX Enablement Specialist

<div><strong>This is a full-time, W-2 temporary position for up to 12 months, with the possibility of converting to a permanent role based on performance and business needs.<br></strong><br>As our <strong>UI/UX Designer</strong>, you will bridge the gap between complex software requirements and intuitive, meaningful digital experiences. You won't just be pushing pixels; you’ll be developing and executing design strategies that empower the churches and organizations we serve. Working closely with Product Managers and Tech Leads, you will serve as a key advocate for the user, ensuring we solve the right problems with elegant, sustainable, and high-impact solutions.</div><div><br>Primary Responsibilities of the Role<br><br></div><ul><li>Collaborate with product managers and engineers to gather user requirements, identify technical constraints, and advocate for the end user.</li><li>Map out the user journey through storyboards, process flows, and sitemaps to ensure a logical and frictionless experience.</li><li>Design intuitive UI elements—from navigation systems and search functionality to interactive widgets—that feel seamless and modern.</li><li>Develop high-fidelity mockups and interactive prototypes to demonstrate functionality and aesthetic direction to stakeholders.</li><li>Create original graphic assets, sketches, and layout designs that align with the organization’s brand identity.</li><li>Present drafts to internal teams, identify UX friction points (such as responsiveness or accessibility issues), and refine designs based on real-world user feedback.</li><li>Maintain and evolve our design language, ensuring strict adherence to style standards for typography, color theory, and iconography.</li></ul><div><br>Qualifications<br><br></div><div>A Successful Candidate Will:&nbsp;</div><ul><li><strong>Communicate Effectively</strong> by developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.</li><li><strong>Collaborate</strong> by working cooperatively with others across the organization to achieve shared objectives.</li><li><strong>Manage Complexity</strong> by asking the right questions to analyze situations</li><li><strong>Plan &amp; Align</strong> by prioritizing work to meet commitments aligned with organizational goals</li><li>Be <strong>Action Oriented</strong> by taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.</li><li><strong>Manages Ambiguity</strong> by being calm and productive even when things are up in the air</li></ul><div>Technical Qualifications<br><br></div><div><strong>Required:</strong></div><ul><li>3+ years of UI/UX or Product Design experience, ideally in SaaS or complex workflow environments.</li><li>Advanced proficiency in Figma, including components, auto-layout, and design system management.</li><li>A strong portfolio demonstrating user-centered design thinking, high-fidelity prototypes, and work across complex interfaces.</li><li>Proven ability to translate complex workflows into intuitive, user-friendly experiences.</li><li>Experience conducting user research and usability testing to validate and iterate on design decisions.</li><li>High empathy for end users, particularly within church or nonprofit contexts, with a genuine interest in serving their needs through thoughtful design.</li></ul><div><br><strong>Preferred</strong>:&nbsp;</div><ul><li>Experience working in a cross-functional environment alongside product, marketing, operations, and engineering teams.</li><li>Experience building or contributing to design systems at scale.</li><li>Foundational understanding of HTML, CSS, and JavaScript to better collaborate with engineering teams.</li><li>Experience leading user research sessions and synthesizing insights into design improvements.</li><li>Familiarity with tools like Adobe Creative Suite.</li></ul><div><br><strong>Office Requirements:&nbsp;</strong></div><ul><li>We are a fully distributed team (100% remote) with travel required 1-2 times per year.</li><li>A stable work environment with a designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states: AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA</li></ul><div><br>Additional Information<br><br></div><div><strong>Benefits<br></strong>As a full-time, temporary W2 employee, you’ll be eligible for medical, dental, and vision benefits following a 60-day waiting period, along with paid sick time and other company benefits.<br><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div><div><br>About Tithely<br><br></div><div><strong>We’re a fully remote tech company that puts the Church first</strong>, serving over 50,000 churches around the world. We’re on a mission to see the local Church have the financial stability and resources needed to build the Kingdom of God. And we work every day to deliver world-class, cost-effective technology tools to make the business of the church just a bit easier.</div>

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