<h3>What Do We Believe?</h3><p><strong><em>Demonstrate Biblical Integrity</em></strong></p><p>At Samaritan's Purse, the Gospel is the center of all we do! We start each day with a time of devotions and prayer for each other, our staff, and volunteers who serve around the world. As a faith-driven organization, our Statement of Faith shapes every aspect of our global work.</p><h3>What Is the Opportunity?</h3><p><strong><em>Respond with Compassionate Action</em></strong></p><p>We are seeking an <strong>Application Developer</strong> to join our <strong>Information Technology</strong> team in <strong>Boone, NC</strong>. Through humanitarian work, the goal and purpose of Samaritan's Purse are to help people in Jesus' name and share the Gospel of Jesus Christ.</p><p><strong>In the role of Application Developer, you will have the opportunity to:</strong></p><ul><li>Maintain a personal, active relationship with Jesus Christ and be a consistent witness for Jesus Christ.</li><li>Design, develop, test, and support front-end applications and back-end microservices, including Angular SPAs, PWAs, services, and mobile applications.</li><li>Develop new features and resolve application defects in collaboration with senior developers, designers, and development leadership.</li><li>Apply established application architecture, development standards, design patterns, and best practices across solutions.</li><li>Create and maintain technical documentation for new and existing applications and microservices.</li><li>Evaluate emerging technologies and responsibly use ministry-approved AI platforms to improve efficiency, quality, and decision-making while safeguarding confidential, personal, and donor information.</li><li>Perform other duties as assigned.</li></ul><h3>What Are the Qualifications?</h3><p><strong><em>Serve with Excellence</em></strong></p><p><strong>As a qualified candidate, you will have the following skills and experience:</strong></p><ul><li>Bachelor's degree from a four-year college or university and two (2) to four (4) years of related application development experience, or an equivalent combination of education and experience.</li><li>General knowledge of application development technologies, including .NET Core, Web API, Entity Framework, TypeScript, Angular 20+, Node.js, Python, PHP, and iOS/Android development.</li><li>General knowledge of web and API technologies, including RESTful services, SOAP, HTML, CSS, Sass, progressive web applications (PWAs), WordPress, and jQuery.</li><li>General knowledge of relational databases and development workflow technologies, including MySQL, Microsoft SQL Server, PostgreSQL, Git, Docker, Jenkins, and Kubernetes.</li><li>12 credit hours of college-level Biblical Studies are required. If not already completed, an opportunity to meet and complete the requirement is available upon hire.</li></ul><h3>What Are the Benefits?</h3><p><strong><em>Walk in Bold Faith</em></strong></p><p><strong>Samaritan's Purse is proud to offer a competitive benefits package, including:</strong></p><ul><li>On-site Medical Clinic for staff and dependents</li><li>Medical, prescription, dental, and vision insurance</li><li>Flexible Spending Account (FSA)</li><li>Long-term and short-term disability insurance</li><li>Paid Family Medical Leave</li><li>Term Life Insurance</li><li>401(k) retirement savings plan</li><li>10 paid holidays</li><li>12 vacation/personal days</li><li>10 sick days</li></ul><h3>About Samaritan's Purse</h3><p>Samaritan's Purse is a nonprofit organization that provides spiritual and physical aid to hurting people around the world. Our mission is to help people in Jesus' name and share the Gospel of Jesus Christ.</p>

Application Developer

<div>The Corporate Web Developer and UI/UX Specialist is a strategic and execution-focused digital professional responsible for improving the usability, visual effectiveness, and conversion performance of Focus on the Family’s digital experiences. As the organization’s primary technical and user-experience authority for its websites, this role leads the ongoing improvement and redesigning of the organization’s web presence, ensuring that digital experiences are intuitive, accessible, visually consistent, easy to navigate, discoverable through search, reliable, and high-performing. Reporting to the Exec. Director of Product Development, this role enhances landing pages, applications, and campus guest digital journeys so constituents can easily discover, engage with, and benefit from the ministry’s programs and products. Working at the intersection of design, user behavior, and analytics, this position applies usability best practices, A/B testing, and performance data to improve engagement, conversion, retention, and constituent satisfaction. The Corporate Web Developer and UI/UX Specialist partners closely with product, marketing, development, and creative teams to translate program, service, and product goals into clear, compelling, and high-performing digital experiences. As the Corporate Web Developer and UI/UX specialist, this person sets the standards for the website from page load times to overall brand representation and consistency across the site. This role keeps the constituent at the center of every design decision, ensuring that the ministry’s programs and products are presented in ways that are intuitive, accessible, and aligned with the mission of reaching and strengthening families in Christ.<br><br></div><div>Essential Duties/Responsibilities: Analyzes and optimizes the UI/UX of Programs and Products landing pages to improve usability, design effectiveness, and conversion performance<br><br></div><div>Owns and maintains a shared component/design system so department developers build consistently rather than recreating UI patterns<br><br></div><div>Defines and enforces performance budgets (load time, page weight, Core Web Vitals) as a gate for any new page or feature shipped across the site<br><br></div><div>Establishes a lightweight technical review process (e.g., RFCs for significant changes) to maintain architectural coherence across a matrixed team without direct reporting authority<br><br></div><div>Coordinates sprint priorities and technical dependencies across departments in partnership with each Marketing Manager<br><br></div><div>Provides technical mentorship and UI/UX guidance to department-level developers and web designers<br><br></div><div>Leads blameless post-incident reviews when site issues occur (broken links, outages, SEO drops), feeding learnings back into monitoring and process Plans and executes A/B tests on landing pages and applies findings to improve user flow, design decisions, and conversion rates<br><br></div><div>Maintains brand consistency and accessibility standards across Programs and Products digital properties<br><br></div><div>Analyzes and improves the UI/UX of Programs and Products applications by identifying friction points and recommending enhancements that increase engagement and retention<br><br></div><div>Reviews application user journeys, navigation, and interface patterns to ensure intuitive, mobile-responsive, and user-centered experiences<br><br></div><div>Collaborates with developers and web designers and product stakeholders to prioritize, refine, and validate application design improvements<br><br></div><div>Provides UI/UX consultation for new Programs and Products from concept through launch, helping ensure a strong and effective user experience throughout the development lifecycle<br><br></div><div>Advises product teams on wireframes, design concepts, functional specifications, and user experience considerations during early development stages<br><br></div><div>Conducts pre-launch quality review of pages, applications, and prototypes for usability, browser compatibility, mobile responsiveness, accessibility, and load performance<br><br></div><div>Optimizes the digital experience by improving user-facing touchpoints that guide visitors through their interaction with the ministry<br><br></div><div>Serves as a visual brand steward by maintaining consistent design standards across Programs and Products digital platforms and contributing to the evolution of the ministry’s digital design approach through user-informed improvements<br><br></div><div>Collaborates with cross-functional teams, including product development, marketing, development, and creative, to translate ministry goals into polished, effective, and high-performing digital experiences<br><br></div><div>Researches constituent behavior, industry best practices, and emerging technologies to inform design decisions and improve engagement, conversion, and retention<br><br></div><div><strong>Site Reliability &amp; Performance:</strong><br><br></div><div>Sets requirements for and consumes broken-link/page-error alerting (built in partnership Define with software engineering) Owns page load speed and performance optimization to reduce visitor abandonment and support SEO and user experience Establishes site health as an ongoing monitored discipline, addressing the organization’s history of undetected broken links and lost SEO value<br><br></div><div><strong>UX, Design &amp; Discoverability:</strong><br><br></div><div>Leads the redesign/overhaul of managed websites to improve usability, information architecture, and visual brand consistency Architects content, organization, search, tagging, and navigation systems so users can easily find relevant content within a large content library Owns the technical/architectural foundation for SEO and AI-engine discoverability (site structure, crawlability, indexing, sitemaps, schema markup, internal linking), in close partnership with the content team’s SEO/AEO specialists, who own keyword and content-level optimization<br><br></div><div><strong>Experimentation &amp; Personalization Platform:</strong><br><br></div><div>Owns the technical standards and platform selection for on-site experimentation, including A/B testing and multi-armed bandit/adaptive optimization (“king of the hill” testing), where the best-performing treatment automatically receives an increasing share of traffic over time Provides department developers with a consistent, statistically sound framework for testing CTAs, conversion paths, and personalized experiences Partners with the Marketing Cloud Personalization lead on the technical integration of personalization with the experimentation platform<br><br></div><div><strong>Data &amp; Engagement Enablement:</strong><br><br></div><div>Ensures the right tracking, tagging, and data-layer infrastructure is implemented site-wide so the organization’s data/reporting team can accurately capture and report on user behavior Partners with the data/reporting team to translate business questions (engagement, conversion, low-performing pages) into proper technical instrumentation Develops working knowledge of how users engage with and return to the site; partner with marketing to identify structural or UX changes that increase engagement and visit frequency<br><br></div><div><strong>Social &amp; Cross-Platform Engagement Infrastructure:</strong><br><br></div><div>Builds technical infrastructure for landing pages/templates tuned for traffic arriving from YouTube and social platforms, including referrer-aware page logic that surfaces relevant on-site content based on the source Implements on-site video infrastructure (chapters, related-content rails, VideoObject structured data) so the site’s own video content is indexable and competitive, not just an embedded iframe Builds re-engagement mechanics (e.g., watch progress, related content, save/return pathways) that give social-sourced visitors a reason to return to the site Ensures fast, frictionless sharing pathways back out to social/YouTube (Open Graph/Twitter Card tags, deep links) so engagement can flow in both directions Partners with engineering/data teams to connect external platform engagement signals to on-site behavior within Salesforce<br><br></div><div><strong>Platform Strategy &amp; Integration:</strong><br><br></div><div>Leads website integration of the current ecommerce platform with the main website and content ecosystem Supports the organization’s shift to a digital-first, video-first content strategy through appropriate site architecture and delivery infrastructure Works within the organization’s Salesforce ecosystem to ensure proper data flow between web properties and Salesforce Collaborates closely with software engineering on integrations and architecture decisions<br><br></div><div><strong>Other Duties/Responsibilities:</strong><br><br></div><div>Stays informed on best practices, industry standards, and accessibility requirements relevant to assigned projects and communicates applicable recommendations Supports promotion planning, campaign coordination, and product launch decisions as needed Creates and maintains documentation, style guides, and functional specifications for assigned work Performs other duties as assigned, including the creation of copyrightable works for the benefit of Focus on the Family<br><br></div><div>Managerial Breadth/Scope of Job: None<br><br></div><div><strong>Working Environment/Physical Requirements:</strong><br><br></div><div>Works primarily in an office environment Requires physical presence at the Colorado Springs campus Operates in a fast-paced environment with shifting project priorities and cross-functional demands May experience deadline-driven work periods during product launches and campaign cycles<br><br></div><div>JOB QUALIFICATIONS/REQUIREMENTS Character/Spiritual: Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...” Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.” Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer Engages in Christian ministry Demonstrates behaviors aligned with FOF core values<br><br></div><div>Personal Characteristics: Results-oriented, self-motivated, and committed A strong team player who is humble, hungry, and smart Detail and process oriented Takes frequent direction and feedback from teammates with grace Avid interest in digital media, especially user experience and content display Keeps constituent needs and pain points central to every design decision<br><br></div><div>Knowledge/Experience: Bachelor's degree in graphic design, user experience design, interactive design, a related field, or equivalent experience 5-7 years of experience in digital design, UI/UX, and website or app optimization Familiarity with A/B testing and UX analytics tools such as Microsoft Clarity, Google Optimize, Hotjar, or similar Working knowledge of technical SEO and AI/generative search discoverability (schema, crawl/index architecture, sitemaps) Experience with tagging/analytics implementation (e.g., Google Tag Manager, data layers) Experience with site performance optimization (page speed, Core Web Vitals) and setting/enforcing performance budgets Proficient with modern design and prototyping tools such as Figma and Adobe Creative Cloud Working knowledge of HTML5 and CSS3 and how design choices affect implementation Demonstrated ability to interpret product and marketing goals and translate them into user-centered digital solutions Experience designing for landing pages, e-commerce, or app experiences with emphasis on discoverability and conversion preferred Experience with video-related web infrastructure (embeds, structured data, streaming) a strong plus Familiarity with headless CMS architecture and DAM systems (Aprimo a plus) Experience integrating disparate platforms (e.g., ecommerce and CMS) Salesforce experience strongly preferred Comfortable operating in a matrix structure, influencing without direct authority over department-level developers Experience with Salesforce Marketing Cloud Personalization preferred<br><br></div><div>Skills, Abilities, and Special Talents/Gifts: Attention to Detail - ensures accuracy in layout, design, and branding across all digital deliverables Analytical Thinking - uses data, A/B testing, and user feedback to inform high-impact design improvements Problem Solving - troubleshoots UX issues and technical obstacles with clarity and creativity Customer Empathy - keeps constituent needs central in all design decisions and prioritizes ease of use Cross-Functional Communication - communicates clearly across product, marketing, development, and leadership Adaptability - thrives in a dynamic environment with shifting project priorities Time Management - juggles multiple design projects and meets deadlines effectively Initiative and Proactivity - identifies needs or opportunities and acts without waiting for direction Strategic Planning - aligns user experience decisions with ministry goals and product strategy<br><br></div><div>Stewardship Requirements: Demonstrates a commitment to responsible stewardship of donor-provided resources Understands and effectively works within a donor-supported ministry environment Designs experiences that maximize the ministry impact of every program and product investment<br><br></div><div>Pay Range: $77,608 to $91,144<br><br></div><div>Application Materials Required: Cover Letter, Resume/CV *Colorado Residents: In any materials you submit, you may redact or remove any age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.<br><br></div><div><strong>Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting:</strong><br><br></div><div>A current resume A cover letter that specifically addresses the job requirements and outlines qualifications.<br><br></div><div>Focus on the Family puts a high value on our team members and offers a unique benefit package. Employees scheduled for 20 hours or more per week are eligible for:<br><br></div><div>Norton LifeLock ID Theft Coverage Legal Shield/ID Shield Coverage AFLAC 403B Retirement Plan Vacation Time &amp; Vacation Payout Sick Time Holidays Service Awards Community Service Days Bookstore Discount Fitness Center<br><br></div><div><strong>Employees scheduled for 30 hours or more per week are eligible for all the above and:</strong><br><br></div><div>Medical Plan Dental Plan Vision Plan Life Insurance Disability Insurance Flexible Spending Accounts EAP (Employee Assistance Program) Tuition Reimbursement Warehouse Membership Reimbursement<br><br></div><div>Note: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.<br><br></div><div><strong>*Temporary employees are not eligible for benefits, except for:</strong><br><br></div><div>Sick Time Bookstore Discount Fitness Center<br><br></div><div><strong>Tentative Search Timeline:</strong><br><br></div><div>Priority will be given to applications submitted by September 30, 2026; However, this posting will remain open until filled. The potential employee start date is October 12, 2026<br><br></div><div>Posting date: September 15, 2026 Un-posting date: Ongoing until filled Posting contact email: job@fotf.org<br><br></div>

Corporate Web Developer & UI/UX Specialist

<h3>E-commerce Specialist</h3><p>The E-commerce Specialist is detail-oriented, highly organized, and responsible for preparing website content, e-commerce promotions, and performance tracking. This role blends content preparation, e-commerce operations, analytics, and cross-functional coordination to support marketing initiatives and drive online growth. The ideal candidate is comfortable working in content management systems, e-commerce platforms, email platforms, and marketing tools such as Google Analytics.</p><p>This position provides an opportunity to impact others through a service mindset centered on making an eternal difference. The E-commerce Specialist should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interacting with both internal and external customers to ensure that the message and mission of Answers in Genesis are portrayed in an effective and God-honoring manner. This position also provides opportunities for spiritual, personal, and professional development.</p><h3>Responsibilities</h3><ul><li>Promote the mission and standards of Answers in Genesis.</li><li>Create a SERVE culture environment in all work performed.</li><li>Approach all tasks with a second-mile mindset.</li><li>Prioritize personal integrity in all interactions and assignments.</li><li>Assist with preparing and publishing articles, blogs, landing pages, and technical content across all websites in a robust CMS, while ensuring technical accuracy and utilizing best practices for HTML, CSS, and SEO in accordance with internal standards.</li><li>Prepare, schedule, and monitor discounts, deals, and special offers, including creating, testing, maintaining, and ensuring the accuracy of discounts, product pages, and landing pages, as well as preparing and sending emails.</li><li>Coordinate inventory updates to ensure product pages are accurate, update product lists, and process other store updates and intake tasks.</li><li>Utilize tracking codes and support A/B testing initiatives for email campaigns.</li><li>Collect and analyze campaign performance data in Google Analytics, generating performance reports and insights for marketing stakeholders.</li><li>Provide support for marketing ad campaigns.</li><li>Create and maintain clear documentation for e-commerce and website procedures and workflows to improve efficiency and consistency.</li><li>Perform all other duties and responsibilities assigned by management.</li></ul><h3>Qualification Requirements</h3><ul><li>Must agree with and be able to sign the Answers in Genesis Statement of Faith.</li><li>Maintain a personal relationship with Jesus Christ.</li><li>Regularly attend a local Bible-believing church.</li><li>Strong functional understanding of current computer hardware and software systems, with the ability to learn new software programs and systems quickly.</li><li>Proven, well-developed problem-solving skills.</li><li>Excellent verbal and written communication skills, as well as strong interpersonal skills, with a proven record of working well with others and accepting constructive criticism.</li><li>Strong attention to detail when coordinating tasks, establishing priorities, and meeting deadlines.</li><li>Ability to produce results in a fast-paced environment with competing demands while remaining flexible in response to frequent changes, delays, or unexpected events.</li><li>Willingness to occasionally work evenings and weekends when necessary.</li></ul><h3>Education &amp; Experience</h3><ul><li>Bachelor’s degree in a computer-related field or equivalent professional experience.</li><li>Experience with project management software and web applications.</li><li>Experience using content management systems (CMS), e-commerce platforms, email platforms, and related website software.</li><li>Working knowledge of HTML and CSS.</li><li>Experience with search engine optimization (SEO) is a plus.</li></ul><h3>Items Needed for Possible Employment</h3><ul><li>Completion of online application.</li><li>Salary requirements.</li><li>Salvation testimony.</li><li>Creation belief statement.</li><li>Confirmation of agreement with the AiG Statement of Faith.</li><li>Completion of a background check and pre-employment drug screen.</li></ul>

E-commerce Specialist

<div><strong>Position Summary:</strong></div><div>The Digital Messaging Coordinator helps bring Pioneers’ mission to life through engaging email and SMS campaigns that invite people into meaningful global impact. Working alongside the Digital Marketing, Creative, and stakeholder teams, this role builds campaigns, automated user journeys, segments, and on-brand templates—with equal care for details, creative problem-solving, and the occasional “why is this automation doing that?” moments. You’ll use analytics, A/B tests and CRM tools to grow engagement, improve subscriber experience and turn good ideas into even better results. It’s a great fit for an organized, curious marketer who enjoys collaboration, tidy documentation, good coffee and celebrating wins along the way.<br><br></div><div><br></div><div><strong>Qualifications:</strong></div><ul><li>Committed to global missions and overall vision of Pioneers.</li><li>Practices and supports the relevant elements of the US Mobilization Base Manual.</li><li>Bachelor’s degree or higher.</li><li>Good written and verbal communication skills.</li><li>Conversant in Microsoft Office suite and similar software platforms.&nbsp;</li><li>Skilled in email and SMS marketing (e.g., Mailchimp) and analytics reporting.</li><li>Experience with CRMs (e.g., HubSpot), marketing automation and content management systems.&nbsp;</li><li>HTML/CSS knowledge and experience are a plus.</li><li>Web chat experience is a plus.</li><li>Highly organized, detail oriented, able to collaborate with stakeholder teams, flexible in learning new systems and software.&nbsp;</li><li>Self-motivated and willing to experiment and create new systems and workflows in collaboration with colleagues.</li></ul><div><br></div><div><strong>Responsibilities:</strong></div><ul><li>Work with Director of Digital Marketing to coordinate all mass, transactional and drip messaging on behalf of the Marketing Team and other stakeholder teams.&nbsp;</li><li>Work with the Director of Digital Marketing to define objectives, set goals and ensure compliance of user teams for Pioneers digital messaging products.&nbsp;</li><li>Work with the Creative team and Director of Digital Marketing to design email and messaging templates, ensuring visual brand consistency across multiple messaging products.&nbsp;</li><li>Create and schedule automated and broadcast campaigns, oversee A/B testing, manage distribution lists and work with stakeholder teams to create and manage segmentations within the CRM.&nbsp;</li><li>Build automation pathways for marketing CRM functionality and maintain documentation of systems.&nbsp;</li><li>Work with the Director of Digital Marketing to create forms and other lead generation tools and integrate them with automated email and SMS campaigns to drive subscriptions.&nbsp;</li><li>Track messaging performance and compile analytics reports for stakeholders, making optimization recommendations and testing with the goal of increasing engagement and reach.&nbsp;</li><li>Research, learn and grow in knowledge of best practices in digital messaging for marketing.&nbsp;</li><li>Steward Pioneers’ email reputation by monitoring deliverability, list hygiene, and permissions, and ensuring CAN-SPAM and GDPR compliance, as appropriate.</li></ul><div><br></div><div><br></div><div><strong>Physical Demands:</strong></div><ul><li>Environment: Work is performed primarily in a standard office environment on Tuesdays, Wednesdays and Thursdays, with extensive public contact and frequent interruptions. Remote work is performed at home Mondays and Fridays.</li><li>Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.&nbsp;</li><li>Vision: See in the normal visual range with or without correction.</li><li>Hearing: Hear in the normal audio range with or without correction.</li><li>Sitting at a desk working on a computer for many hours.</li></ul>

Digital Messaging Coordinator

<h3>About Donorbox</h3>
<p>Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to raise over $4 billion in donations. 🚀</p>
<p>Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 150-person team based in 16+ states and 23+ countries. In 2026, Donorbox was named by Built In as one of the Best Places to Work in Washington, DC.🏅 Donorbox is rated the #1 software for fundraising, donor management, and nonprofit payment on G2 based on hundreds of verified customer reviews — a reflection of the care our team puts into building products that nonprofits trust.</p>
<h3>The Team</h3>
<p>You will be joining the <strong>Developer Platform and Integrations Team</strong>. Nonprofits trust Donorbox with the data their work depends on: who their supporters are, what they gave, and when. That data only becomes useful when it reaches the tools each organization has actually chosen to work in. Our job is to move it there safely, automatically, and at scale.</p>
<p>In practice that means deep data integrations — Salesforce, HubSpot, Little Green Light, Blackbaud, Planning Center, QuickBooks Online, HMRC — where Donorbox is the source of truth feeding a customer's system. It means the data imports that bring an org's history across from a previous CRM. And it means standing Donorbox up as a platform for the cases we haven't anticipated: public APIs, webhooks, and the path toward an MCP server and headless capabilities. We operate with a flat hierarchy, a fully remote team, and a deliberate choice to keep our tech stack simple, reliable, and powerful.</p>
<h3>The Role</h3>
<p>At Donorbox, our engineers at this level are what we call "Problem Solvers." At the Senior Engineer level you are handed a problem rather than a task list, and you discover the work it takes to solve it — as we put it internally: "Given this problem, what needs to be done?" This is the level we hire toward and expect engineers to sustain. Integration work rewards it especially: the requirement is rarely the whole story, the third party's documentation is rarely accurate, and the failure modes are rarely visible until someone else's sync has been quietly dropping records for a week.</p>
<h3>Responsibilities</h3>
<ul>
<li><strong>Own integrations as products, not projects:</strong> Build and maintain deep CRM and mass-data-sync integrations, and keep maintaining them as both sides change. Upkeep is part of the job, not an interruption to it.</li>
<li><strong>Protect data in transit:</strong> Get the right record to the right account, exactly once, in a form the receiving system won't mangle. Deduplication, partial failures, and resuming a run that died halfway are the daily substance of the work.</li>
<li><strong>Make integration health visible:</strong> Build the monitoring, error reporting, and unglamorous logging that turns a mysterious sync failure into a diagnosable one — so we find out before a customer does.</li>
<li><strong>Design public surfaces carefully:</strong> Model the data and design the APIs and webhooks that third parties depend on. Once someone builds against a payload shape, you live with it, so naming, pagination, and error semantics are close to permanent.</li>
<li><strong>Champion Product Sense:</strong> Analyze requirements through a "Jobs-to-be-Done" lens, ask whether the customer can already do this with an existing integration, and push back when a requirement doesn't match a real user job. Bring feasibility and engineering cost into prioritization so we build the integrations that demonstrably win and retain customers.</li>
<li><strong>Collaborate and Ship:</strong> Balance shipping quickly with shipping quality. Review peers' pull requests as a teaching tool rather than a gate, help support agents with technical questions during shifts, and treat escalations as signals about the product.</li>
<li><strong>Steward our Knowledge:</strong> Keep developer-facing documentation accurate and add, edit, and delete internal docs as part of the work. In a codebase over ten years old, the reason an integration behaves oddly is often a decision someone made against a third-party constraint years ago.</li>
</ul>
<h3>What We Are Looking For</h3>
<ul>
<li><strong>API Design Judgment:</strong> Strong proficiency building and consuming REST APIs, with real opinions about versioning, pagination, and error semantics formed by having lived with your own decisions.</li>
<li><strong>Third-Party Resilience:</strong> Experience integrating with systems you don't control — rate limits, partial failures, retries, idempotency, and webhook delivery — and the patience to read documentation and issue descriptions thoroughly rather than jumping through keywords.</li>
<li><strong>Data Movement at Scale:</strong> Experience moving data between systems with mismatched models: deduplication, mapping records that don't fit cleanly, and reconciling two systems that disagree about the same person.</li>
<li><strong>Rails &amp; PostgreSQL Proficiency:</strong> Ability to design the data model and Rails objects for medium-sized features and get feedback on that design right, including SQL for non-trivial operational and bulk queries and the ability to read a Postgres EXPLAIN.</li>
<li><strong>Quality &amp; Testing:</strong> A habit of writing tests that survive refactors because they test behavior, not implementation — including tests that hold up against services you don't control. We use Minitest.</li>
<li><strong>Independent Problem Solving:</strong> A track record of taking an ambiguous problem, finding the work it contains, and driving it to completion without detailed specifications. Honest about trade-offs, and does not promise dates that depend on heroics.</li>
<li><strong>Team-First Instincts:</strong> Willingness to pause your own work to unblock a peer, and to optimize for team throughput over personal output.</li>
</ul>
<h3>Our Tech Stack</h3>
<ul>
<li><strong>Backend:</strong> Ruby, Ruby on Rails</li>
<li><strong>Frontend:</strong> Vanilla JavaScript, Hotwire (Turbo/Stimulus), Semantic HTML, CSS (Design Tokens)</li>
<li><strong>Database:</strong> PostgreSQL, Relational Databases, SQL</li>
<li><strong>Integration:</strong> REST APIs, Webhooks, OAuth</li>
<li><strong>Testing:</strong> Minitest, Fixtures</li>
<li><strong>Mindset:</strong> "Omakase" Rails, MVC, Object-Oriented Programming</li>
</ul>
<h3>Details</h3>
<ul>
<li>Fully remote based in India or Pakistan</li>
<li>Salary: $52,200 - $58,000 USD, depending on experience and location</li>
</ul>
<h3>Benefits &amp; Perks</h3>
<ul>
<li>Fully remote work from the comfort of your home</li>
<li>Eligibility for employee equity plan (stock options)</li>
<li>Reimbursement package for home office expenses and professional development, up to $1.5k</li>
<li>Generous time off policy of 21 days (birthday included 🎉), 8 holidays of your choice, and 2 paid volunteer days</li>
<li>Wellness program with fitness and mindfulness classes</li>
<li>Love your work and our mission of serving nonprofits!</li>
</ul>

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