<h3>What you'll do</h3><ul><li><strong>Build a Pipeline of Potential Schools &amp; Parish Partners:</strong> We've launched new programs for Catholic schools and parishes to help strengthen our local communities' mental and spiritual health. Your primary responsibility will be finding potential partners and starting the conversation around how we can support them.</li><li><strong>Prospecting:</strong> Your job will be centered around researching and finding teachers, principals, pastors, and parish staff that may be interested in bringing Hallow to their communities. You'll do this through a mix of list building, driving referral inquiries, and co-marketing partnerships.</li><li><strong>Cold Outreach: </strong>Reaching out to 75-100 new potential partners a day, sharing the mission of the Hallow for Schools program.</li><li><strong>Create Inbound Interest</strong>: We want Hallow to be the leading tool for those responsible for teaching the faith and to help those they serve develop a personal relationship with God. You will help us create educational and experiential content (e.g., webinars, free downloadables, how-to blogs) to help potential partners discover Hallow and to help them navigate bringing Hallow to their community.</li><li><strong>Help Improve Our Sales Process:</strong> We are in the early innings of building our school and parish sales process. You will play a critical role in testing different tactical approaches to lead generation and helping us refine both our ideal customer profile and improve our sales cycle efficiency.</li></ul><div><br></div><h3>What you'll love</h3><ul><li><strong>Mission: </strong>This work is incredibly humbling. Every day we get amazing stories and get the pleasure of working on something that impacts lives. One of my favorite user quotes: “I hate quoting an old, overused cliché, but I’ve been very lost. And I think for the first time in a while I may be found.”</li><li><strong>Ownership: </strong>You’ll be creating the first impression for Hallow with leaders in Catholic schools and parishes across the country. There is nothing more exciting than supporting those directly responsible for the next generation of Catholics developing a personal relationship with God.&nbsp;</li><li><strong>Growth:</strong> From day 1, you’ll be a part of the startup journey. Over the next year, we’ll build out the company significantly, and we’ll need your help in building a global network of community partners.</li><li><strong>Flexibility:</strong> HQ will be in Chicago and would love to have as many team members there as possible, but you will be responsible for building relationships across the country so we are flexible on location.</li><li><strong>Comp:</strong> We will pay competitive market rates both in terms of equity, cash, &amp; benefits.&nbsp;</li></ul><div><br></div><h3>What we're looking for</h3><ul><li><strong>Passion:</strong> First &amp; foremost, we’re looking for someone excited about our mission. It makes it a lot more fun :)</li><li><strong>Creative &amp; Curious</strong>: Standard cold calling down a list of stale, irrelevant prospects isn't fun (for either the person calling or the person being called) and it isn't very effective. We are looking for someone who can come up with creative ways to identify high potential leads and start meaningful conversation about how we can support them. Thinking outside the standard sales process "box" is a must</li><li><strong>Process-Oriented: </strong>The key to building a scalable sales organization is having repeatable processes that are consistently being optimized. An "A/B testing" and "funnel building" mindset is critical.</li><li><strong>Metrics-Oriented</strong>: Success in this role will ultimately mean measuring and optimizing efficiency to have a quick and high-converting sales cycle. Data will be at the center of that process</li><li><strong>High Energy:</strong> A sales process is an equation that translates effort into results. There are over 20,000 Catholic schools and parishes in the United States. We want to get to know all of them and we will need to work hard to meet them all and serve them on an ongoing basis.</li><li><strong>Resilience:</strong> Not every communication leads to a sale and very few are automatic "yeses" on day 1. Being able to keep the same energy and enthusiasm in the face of frequent rejection is an absolute must.</li><li><strong>Collaborative &amp; Detail-oriented: </strong>We really care about what we’re doing &amp; try to build as fast as we can. In order order to provide a world-class experience to our partners while moving quickly across multiple relationships, we need to document all of our internal and external activities. Clear and consistent written communication is paramount.</li></ul><div><br><strong>Salary: </strong>$60,000 - $90,000 a year</div><div><br></div><div>The above range only includes cash compensation. Each full-time employee in the US also receives significant equity compensation, which has the potential to be the biggest economic benefit of joining Hallow, alongside a top-tier benefits package (e.g., unlimited PTO, insurance, remote-flexible work, fully paid parental leave, 401(k) match, and stipends for health &amp; wellness, home-office, and learning).</div><div><br></div><div>The above range for cash compensation refers to base salary. All full-time employees are also eligible to be considered for a discretionary bonus at the end of each fiscal year. These ranges are just initial estimates. They may vary depending on market or location and may be adjusted depending on the person we end up hiring for this role, their experience, and market dynamics.</div><div>You can find more details on our school program <a href="https://hallow.com/hallow-for-schools-plans/">here</a> and our our seasonal parish plan <a href="https://hallow.com/holy-day-package-for-parishes/">here</a>.</div><div><br></div><div>We are honored that you'd consider joining the team and look forward to connecting with you.</div><div><br><br><strong>Who we are</strong></div><div><br></div><div>Hallow is on a mission to help people pray. We’re the No. 1 prayer app in the world, with more than 700 million prayers prayed across 150+ countries. We're building a product that is authentically Christian and Catholic, while at the same time a resource for anyone looking to grow deeper in a relationship with God. We believe that people are hungry for peace, and that there is no surer way to find it than by learning to sit in silence with Christ: “Come to me, all you that are weary and are carrying heavy burdens, and I will give you rest” (Mt 11:28).&nbsp;</div><div><br></div><div>Our goal is to build something truly great. Something that combines the beauty of the Church's spirituality with world-class product and content execution. And we need a world-class team to make it happen.</div><div><br></div><div>We launched the app in December 2018 and have been blown away with the incredible growth &amp; traction. Hallow has been downloaded more than 22 million times with over 250,000 5-star reviews. We're blessed to be backed by some of the best mission-driven investors in the world and are excited to build out the team to help a lot more folks grow closer to God.</div><div><br></div><div>We are a startup. We move quickly. We are small but we take big swings. Each person is responsible for making an impact. It is hard—but deeply meaningful—work. We'd be honored &amp; humbled if you'd consider joining us.</div><div><br></div><div><strong>Tldr: </strong>We are scaling up our school &amp; parish sales team and looking for an amazing lead generation specialist to join our early team!</div>

Sales Development Rep

<div><strong>Position Summary</strong></div><div>Virtuous is seeking a dynamic and strategic <strong>Director of Product Marketing</strong> to lead our initiatives in revolutionizing how nonprofits grow their giving through modern best practices and the latest advancements in software and AI.&nbsp;</div><div>The ideal candidate is a visionary leader who is willing to be hands-on in crafting compelling narratives and clear messaging that connect product to buyer while developing disruptive GTM, sales enablement and product adoption strategies that showcase the art of possible via the transformative power of our Responsive Fundraising solutions.</div><div><br>Reporting directly to the Chief Marketing Officer (CMO), you will be building a team from the ground-up and be responsible for engaging cross-functionally with our internal teams to help design, plan and execute messaging, positioning and go-to-market strategies that drive measurable success.&nbsp;</div><div><br>Success in this role will be measured by your impact on Virtuous content, tools and programming that drives our win rates, conversion rates, campaign performance, asset utilization, and feature adoption, amongst others key metrics.</div><div><br><strong>Responsibilities</strong></div><ul><li><strong>Strategic Vision and Leadership:</strong> Collaborating with the CMO and various teams to develop and execute product marketing strategies that position Virtuous and our Responsive Fundraising framework and platform as the catalyst for Nonprofit transformation.</li><li><strong>Storytelling:</strong> Crafting compelling stories that communicate the differentiated value and impact of our solutions on Nonprofit fundraising and other critical business functions.</li><li><strong>Market Analysis and Competitive Insights:</strong> Conducting thorough market research and align with key industry analysts to identify trends and opportunities for disruption and competitive differentiation within the Nonprofit domain.</li><li><strong>Go-to-Market:</strong> Leading go-to-market strategies, ensuring successful product launches and adoption while working closely with our demand generation team to maximize the impact of inbound and outbound campaigns.</li><li><strong>Product Insights:</strong> Aligning closely with Product Management on the product roadmap and providing marketing inputs to influence feature development, market expansion and pricing and packaging.</li><li><strong>Sales Effectiveness:</strong> Working with Sales, SDR, Enablement, Customer Success and other customer and prospect-facting teams to align product vision and marketing strategies with their needs and goals.</li><li><strong>Customer Insights:</strong> Gaining a deep understanding of customer needs and pain points to inform product development and marketing strategies.</li><li>Pricing and Packaging:&nbsp;</li><li><strong>Performance Tracking:</strong> Defining and tracking key metrics to measure the success of product marketing initiatives.</li><li><strong>Content and Thought Leadership: </strong>Partnering with Virtuous leadership, team and channel partners to develop content and visionary insights on the future of nonprofit fundraising, data and benchmarking, AI and technology to position Virtuous as an industry thought leader.</li><li><strong>Team Leadership: </strong>Building, managing and mentoring a high-performing team, fostering a culture of collaboration, innovation, and excellence while building the team’s capacity to scale and deliver in a high-growth environment.</li></ul><div><br><strong>You Must Have</strong></div><ul><li><strong>Proven Product Marketing Expertise:</strong> 10+ years of experience in Product Marketing leadership roles, preferably in technology sectors such as cloud, CRM or marketing solutions. Experience scaling marketing operations in organizations with revenue exceeding $50M.</li><li><strong>Entrepreneurial Spirit:</strong> A self-starter who is ready to dive-in on day one, move quickly, and be not only willing, but excited to be tactical during your first year as our only PMM, setting the foundation for building a team within 9-12 months.</li><li><strong>Industry Knowledge: </strong>First-hand knowledge or experience working in nonprofit or nonprofit fundraising is a major plus, including a solid understanding of the unique needs and trends of the industry and a passion for driving innovation and change.</li><li><strong>Strategic Vision:</strong> A proven track record of developing and implementing marketing strategies that drive growth and enhance market leadership.</li><li><strong>Exceptional Communication:</strong> Strong written and verbal communication skills with the ability to craft compelling narratives tailored to diverse audiences.</li><li><strong>Leadership Excellence:</strong> Demonstrated success in leading, growing, and inspiring high-performing and diverse marketing teams.</li><li><strong>Cross-functional Collaboration: </strong>Ability to manage complex projects and lead cross-functional teams in fast-paced, matrixed environments.</li><li><strong>Public Speaking Experience:</strong> Ability to speak to and engage with audiences on key topics relative to the company or industry.&nbsp;</li><li><strong>Creative Orientation: </strong>A creative thinker capable of bringing innovative ideas to fruition.</li><li><strong>Adaptability:</strong> Proven ability to thrive under pressure, adapt to changing priorities, and succeed in competitive environments.</li></ul><div><br><strong>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul><div><br><strong>About Us</strong></div><div>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div>&nbsp;</div><div>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul>

Director of Product Marketing

<div>The Product Manager is a self-motivated and innovative person who assists in our mission of producing innovative products.&nbsp; This position manages the flow of projects to ensure timely and quality production and efficient use of resources.&nbsp; This person is responsible for moving the development and delivery of new products by gathering and prioritizing product and customer requirements, defining the overall vision for a product, and working with an internal Parish Products team and external stakeholders to ensure revenue and all customer satisfaction goals are met.<br><br></div><div><strong>DUTIES AND RESPONSIBILITIES<br></strong><br></div><ul><li>Establishing the requirements and specifications for existing and new products.</li><li>Communicating the vision and goals of new and existing products.</li><li>Leading and participating in planning meetings and providing guidance on product direction.</li><li>Developing and overseeing production workflows within internal and external teams.&nbsp;</li><li>Driving the overall vision and delivery of new products.</li><li>Understanding the needs of parishes and helping to develop new products to meet those needs.&nbsp;</li><li>Ensuring that our products meet the best industry standards and align with the teachings and values of the Catholic Church.</li><li>Maintaining a solid understanding of the Catholic Publishing industry and knowledge of the most innovative and influential presenters, authors, and speakers.&nbsp;</li><li>Developing relationships with presenters, authors, and speakers. Aligning them with respective products and managing contracts and payments.&nbsp;</li><li>Developing metrics to assess the success of products and features and determine necessary enhancements.</li><li>Working with our marketing team to research new products and the market.&nbsp;</li><li>Developing a financial analysis for each new product, creating a budget, and ensuring that product deadlines and budgets are met.</li><li>Having an in-depth knowledge of Ascension’s products, solutions, and offerings.</li><li>Collaborating with team members, customers, and outside influencers to ensure a solid and well-rounded understanding of Ascension products and developing needs.</li><li>Collaborating with Ascension’s Customer Support Team and Parish Relationship Managers to understand the needs of parishes and dioceses, address customer complaints, and develop product plans tailored to their requirements.</li><li>Regularly update stakeholders on product progress and gather their input.</li></ul><div><br><strong>COMPETENCIES &amp; SKILLS</strong></div><div>Fit/Gap Analysis | Needs Analysis | Product Administration | Product Control | Product Development | Feedback Integration | Product Documentation | Product Estimation | Product Implementation | Stakeholder Management | Product Marketing | Product Tracking | Product Presentation | Product Management | Product Planning | Product Status Reporting | Vendor Management | Scope Management | Catechetical Knowledge | Cross-Functional Team Leadership<br><br></div><div><strong>Requirements</strong></div><ul><li>BA/BS in Media, Communications, Marketing, Business, or a related field.</li><li>5+ years of product management or relevant experience.</li><li>Competence in Catechetical instruction through study or relevant experience.</li><li>Proven ability to drive projects and lead teams.</li><li>Strong project management, production coordination, and time management skills.</li><li>Excellent interpersonal, written, and verbal communication skills.</li><li>Ability to be creative and think outside the box to solve problems.</li><li>Passion for developing products that align with Ascension’s mission and values.</li><li>Occasional international travel may be required for specific projects.</li><li>Occasional travel to Exton, PA, is required.</li><li>Exemplify and live our core values of humility, passion, and integrity.</li></ul><div><br><strong>Benefits</strong></div><ul><li>Health Care Plan (Medical, Dental &amp; Vision)</li><li>Retirement Plan (401k, IRA)</li><li>Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li><li>Paid Time Off (Vacation, Sick &amp; Public Holidays)</li><li>Family Leave (Maternity, Paternity)</li><li>Short Term &amp; Long Term Disability</li><li>Training &amp; Development</li><li>Work From Home</li><li>Wellness Resources</li></ul>

Product Manager, Parish Products

<div><strong>About the Team</strong></div><div>The Marketing Team’s primary responsibilities are to communicate the value of the Subsplash platform to the world—managing all outward-facing communications, leading demand generation efforts, creating go-to-market product strategies, facilitating brand management/identity, and more. We create beautiful and effective email campaigns, social media strategies, website content, product identities, videos, and more. We identify prospects and nurture them into quality leads for our sales team. For existing clients, we help them understand and engage with our products and new features. We have fun moving projects from concept to reality, and discovering what works well to help Subsplash and our clients succeed.</div><div><br><strong>Job Summary&nbsp;</strong></div><div>As the Video Producer and Editor on the marketing team, you report to the Sr. Marketing Media Strategist. You are a visual storyteller who can conceptualize, capture, produce, and edit engaging videos that tell Subsplash’s story across multiple platforms, including web, social, events, and more. You are a driven passionate self-starter who stays current with video trends and has experience with processes and tools (including AI) that increase efficiency without sacrificing quality. You excel as a video editor who has skills in editing both live-action video as well as animation and motion design. You are a critical thinker who collaborates well with team members and can implement feedback while also championing work. You are eager to explore new ways of engaging audiences through short-form and long-form videos. As the Video Producer and Editor you are highly organized, detailed, and keenly attentive to results and goals with a passion for creating compelling stories that reach our target audience.</div><div><br><strong>Essential Functions</strong></div><ul><li>Edit and publish videos including major events, product demos,&nbsp; client testimonials, social media content, and everything in between.</li><li>Oversee innovative and engaging video animations and motion graphics that help to communicate a message and captivate an audience.</li><li>Responsible for sourcing music, adding sound FX, animations, and more to continue to produce high-end video content for Subsplash.</li><li>Work closely with the Sr. Marketing Media Strategist and creative team to align content creation with product releases, marketing campaigns, blogs, and more.&nbsp;</li><li>Support and inform storyboards, messaging, shot selections and more to produce engaging video content for all things related to the Subsplash Platform</li><li>Create workflows and techniques to manage complex video projects effectively and manage all video file storage and backups.</li><li>Repurpose existing content and create new original content all while ensuring deadlines are met with a solution-oriented, efficiency-focused mindset.</li><li>Research of current trends, applications, and technology for videography, and social media&nbsp;</li><li>Provide clear measurements of project statuses (milestones, etc.) to the rest of the creative and marketing team.</li></ul><div><br><strong>Required Education and Experience</strong></div><ul><li>2+ years of experience in video production and/or animation.</li><li>Proven ability with post-production editing software including Adobe Premiere, Adobe Creative Suite, Figma/Canva, and other design tools.</li><li>Proven ability with digital animation tools such as After Effects (Blender &amp; Unreal engine are a plus).</li><li>Experience in video and still camera operation, lighting, and on-set procedures.</li><li>Proven ability to create engaging short-form content, particularly on platforms like TikTok, showcasing creativity and understanding of audience preferences.</li><li>Willingness to experiment, adapt, and evolve content strategies to resonate with changing audience interests and platform trends.</li><li>Excellent organization, planning, and communication skills.</li><li>Ability to manage numerous projects simultaneously and meet correlating deadlines.</li></ul><div><br><strong>Compensation</strong></div><div>The total compensation for this role (base salary + bonuses) will be between $70,000-75,000/yr depending upon experience.<br><br><strong>Location</strong></div><div>Subsplash currently has operations in 25 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div><br>AL, AR, AZ, CO, FL, GA, ID, IA, KS, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.</div><div><br>Unfortunately, if you do not reside in one of these states, we are unable to consider your application.&nbsp;</div><div><br><strong>Benefits</strong></div><div>Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance all free of charge, Competitive Compensation, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech</div><div><br>Note: Employment with Subsplash is contingent upon satisfactory proof of employee’s right to work in the U.S., as required by law and upon completion of a basic background check and; employment with Subsplash is considered “at will,” meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice.</div><div><br>Subsplash is an Equal Opportunity Employer. We value all human life as all people are created with equal dignity, value, and worth. We do not discriminate on the ground of race, color, religion, sex, age, disability or national origin, or genetic information in the hiring, retention, or promotion of employees; nor in determining their rank, or the compensation or fringe benefits paid them.</div><div><br><strong>About Subsplash<br></strong>Subsplash—The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world, serves 20,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash is one of the fastest growing companies in the U.S. (Inc. 5,000 Fastest Growing Companies in 2020) and has won awards for best mobile experience, been voted one of Seattle and Austin’s best places to work multiple years in a row, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip churches to make a lasting impact in our world. Our team of 215+ mission-driven people who are committed to our core values of humility, innovation, and excellence has pioneered the market with over 30-firsts for the church market including the first-ever church mobile app.&nbsp;</div><div><br>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to <a href="https://www.glassdoor.com/Overview/Working-at-Subsplash-EI_IE949698.11,20.htm">Glassdoor</a> and see for yourself</div>

Video Producer & Editor

<div><strong>About the Role:</strong></div><div>Our Bible study apps are utilized by millions of people around the world. Our greatest asset is our exceptional team that helps us fulfill our company mission. We are looking for an Ecommerce Strategy Manager to join our marketing ecommerce team. This role will define and drive the ecommerce strategy for all of our web properties, with an emphasis on <a href="http://www.logos.com/">www.logos.com</a>.This is an exciting time to join the marketing department, as we evolve our business model to subscription, undergo a replatform to BigCommerce, and begin investment in B2B opportunities. The ideal candidate will have experience in CRO, user experience, and web analytics.&nbsp;</div><div><br>You will be someone who can think strategically to plan our 3-5 year roadmap as well as participate in the execution. You have experience working cross-functionally to drive results.</div><div><br></div><div><strong>Responsibilities:&nbsp;</strong></div><ul><li>Define our roadmap for addressing key challenges and opportunities across the ecommerce platform</li><li>Own our data to define and monitor key performance metrics. Utilize those insights to prioritize key focus areas.</li><li>Work closely with marketing, product, design, and data teams to ensure ecommerce strategy supports overall business objectives.</li><li>Partner with other marketing managers to optimize conversion via CRO and funnel optimization.&nbsp;</li><li>Analyze and refine the end-to-end online shopping journey to enhance user experience, increase conversion and drive customer retention</li><li>Work with design and development teams to ensure a seamless and user-friendly website experience</li><li>Develop and execute a merchandising strategy to optimize product presentation, categorization, and personalized recommendations.</li><li>Use data and analytics to inform product placement and promotions to maximize sales</li><li>Oversee the execution of transformative projects, from concept through to completion, ensuring on-time and on-budget delivery.</li><li>Identify opportunities for automation, process optimization, and customer experience enhancement through digital tools and technologies</li><li>Use data-driven insights to measure the success of e-commerce initiatives and identify growth opportunities.</li><li>Track and report on KPIs such as revenue, traffic, average order value (AOV), and customer lifetime value (CLV).</li></ul><div>&nbsp;<br><strong>Requirements:</strong></div><ul><li>Minimum 5 years of experience in a B2C direct consumer marketing or customer experience organization.</li><li>Proven ability to influence teams and drive results within a matrix-managed organization.</li><li>Up-to-date knowledge of the A/B testing space, including a strong understanding of testing practices and tools.</li><li>Excellent written and verbal communication skills, with the ability to effectively convey complex concepts and insights.</li><li>Highly organized, flexible, proactive, resourceful, and efficient, with exceptional problem-solving abilities.</li><li>Strong interpersonal skills, enabling effective collaboration with individuals at all levels of the organization.</li><li>Ability to communicate test results, including supporting statistical benchmarks, and articulate their relevance to the overall direction of the business.</li><li>Advanced proficiency in analytics configuration and reporting, as well as expertise in utilizing data visualization tools.</li><li>Proven track record of successfully executing ecommerce transformation initiatives and driving incremental revenue through customer experience improvements</li></ul><div><br><strong>Ideal candidates will have:</strong></div><ul><li>Experience with GA4, Google Tag Manager, Optimizely, Algolia, BigCommerce, Builder.io, and ecommerce analytics tools</li><li>Proficiency in JavaScript, HTML, CSS, and RegEx, with the ability to effectively utilize these technologies to enable tests.</li><li>Knowledge of UX/UI design principles and web development processes</li><li>Expertise in online merchandising and data-driven decision-making</li></ul><div>&nbsp;</div><div><strong>Benefits:</strong></div><ul><li>Competitive Medical, Dental, and Vision insurance</li><li>Short and long-term disability</li><li>Flexible Paid Time Off</li><li>Health Savings Account and Flexible Spending Account Options</li><li>401K plan (Includes an employer match of up to 4%)</li></ul><div><br>The U.S. base salary for this full-time position ranges from $k per year. Logos salary ranges are determined by role, position level, and location. The range displayed on each remote job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</div><div><br>Note: Currently, we are able to hire in every state in the United States except for the District Of Columbia.</div><div><br><strong>Salary Description</strong></div><div>$95k-120k per year</div><div><br><strong>About Logos:</strong></div><div>Logos is a purpose-driven tech company dedicated to building technology solutions that equip the church to grow in the light of the Bible. Our team is committed to increasing biblical literacy and accessibility for every Christian around the world. We do so by delivering value along three fronts: software tools, community collaboration, and rich digital content. Logos’ solutions portfolio connects users to the Word and to their communities. Based in Bellingham, Washington, Logos also has operations in Chandler, Arizona and Puebla, Mexico.</div>

Ecommerce Strategy Manager

<div>Ministry Brands is looking for a Manager, Client Support to join our growing team!&nbsp;</div><div> &nbsp;</div><div><strong>Who we are&nbsp;</strong></div><div>Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.   &nbsp;</div><div>  &nbsp;</div><div>Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.  &nbsp;</div><div>&nbsp;</div><div><strong>What You'll Do:&nbsp;</strong></div><div>As the Manager, Client Support, you will supervise a staff of client support specialists who provide technical product support to enterprise clients and/or end users. You will manage the team’s daily workload to ensure required service volume and quality levels are attained. You will assist with critical client escalations and train/coach your team in standard policies, procedures, and best practices to provide a high level of service to our clients.&nbsp;</div><div>&nbsp;</div><div><strong>Key Responsibilities:&nbsp;</strong></div><ul><li>Manage a team of technical support specialists, monitor, and review responses and resolutions with enterprise clients &nbsp;</li><li>Provide coaching and feedback in regular one-on-ones with Associates &nbsp;</li><li>Actively contribute to and foster a positive team culture that is grounded in feedback and focuses on client experience &nbsp;</li><li>Assess, propose, enhance, implement, and analyze KPIs needed to optimize team performance and client experience &nbsp;</li><li>Prioritize team's escalation needs and prepare commentary with Support Directors during weekly meeting &nbsp;</li><li>Responsible for Support QA testing as needed with assigned team and relaying findings/risks in companywide meetings &nbsp;</li><li>Assist with product documentation and product/system training as SME's (or identifies SME's as needed from within team) &nbsp;</li><li>Assist in establishing KPIs and evaluating team activities against those KPIs &nbsp;</li><li>Review and analyze reporting metrics and client sentiment to identify areas for improvement of the client experience &nbsp;</li><li>Responsible for team's data and summary/commentary for monthly leadership Business Reviews &nbsp;</li><li>Estimate client needs, team workload, and team capacity, and flex staff resources accordingly &nbsp;</li><li>Participate in performance management and evaluations of team members &nbsp;</li><li>Participate in the hiring of new team members &nbsp;</li><li>Support processes that align with adjacent department process rollouts &nbsp;</li><li>Participate as a member of the Operations management team, collaborating with other managers and leaders to communicate status, solve issues affecting more than one department and implement solutions needing cross-functional involvement to attain joint objectives &nbsp;</li><li>Champion client experience improvement initiatives &nbsp;</li><li>Maintain individual knowledge and ensures team knowledge around the products, services, and platforms that we provide to our client base &nbsp;</li><li>Provide input to (and in some cases champion) Product, Service and Process enhancement initiatives to drive a stellar client experience&nbsp;</li></ul><div><br><strong>Who You Are:&nbsp;</strong></div><ul><li>Passionate about creating a delightful client experience and enthusiastic about helping purpose driven organizations &nbsp;</li><li>Comfortable interacting with client &amp; company executive leaders&nbsp;</li><li>Bachelor’s degree or an equivalent combination of education and experience&nbsp;</li><li>3+ years of experience in a technical support environment, or related fields&nbsp;</li><li>Experience working in technology is preferred &nbsp;</li><li>Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook &nbsp;</li><li>Demonstrated ability to learn and understand complex office software applications &nbsp;</li><li>Experience with client support ticketing and phone systems preferred (We use Zendesk and Purecloud) &nbsp;</li><li>Strong leadership, development, and organizational skills &nbsp;</li><li>Excellent verbal and written communication skills &nbsp;</li><li>Ability to prioritize work and handle multiple tasks &nbsp;</li><li>Excellent time management skills &nbsp;</li><li>Experience in Salesforce, Zendesk, and Azure Dev Ops is a plus &nbsp;</li><li>Strong attention to detail &nbsp;</li></ul><div>&nbsp;</div><div><strong>Physical Considerations:&nbsp;</strong></div><ul><li>Ability to work in a general office environment&nbsp;</li><li>Ability to handle extended periods of computer-based work, including telephone&nbsp;</li><li>Ability to work flexible and long hours, as needed, including outside regular business hours and days&nbsp;</li><li>After hours, weekend, and holiday coverage may be required and assigned as needed </li></ul><div>&nbsp;</div><div><strong>Travel Considerations:&nbsp;</strong></div><ul><li>&nbsp;Domestic and/or international travel required, estimated up to 5%&nbsp;</li></ul><div>&nbsp;</div><div>Benefit offerings designed to promote a life of balance!  &nbsp;</div><div>At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success. &nbsp;<br> &nbsp;<br>Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them. &nbsp;</div><div>&nbsp;</div><div>Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!  &nbsp;</div><div>&nbsp;</div><div>Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.  &nbsp;</div><div>&nbsp;</div><div>Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.  &nbsp;</div><div>&nbsp;</div><div>Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career. &nbsp;</div><div>&nbsp;</div><div>Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&nbsp;</div>

Manager, Client Support

<div><strong>Impactful, Permanently Remote Work at Anedot.<br></strong><br></div><div><strong>Reports to:</strong> VP, Engineering</div><div><strong>Experience Level: </strong>Principal</div><div><strong>Type:</strong> Full-time, exempt; at-will</div><div><strong>Location:</strong> Permanently remote</div><div><strong>Base Comp Range:</strong> $180,000 - $240,000 annual</div><div><strong>Perks/Benefits:</strong> $10,000 - $15,000 plus 401(k) with match</div><div><strong>Base PTO: </strong>30 days per year (15 days, plus 10 holidays, plus 5 floating holidays)</div><div><br></div><div><strong>Responsibilities</strong></div><ol><li><strong>Architect Frontend Solutions</strong>: Define and implement the technical direction of a greenfield project, serving as the lead architect for the frontend.</li><li><strong>Build Scalable Interfaces</strong>: Develop and maintain responsive, accessible, and scalable UIs.</li><li><strong>Collaborate Cross-Functionally</strong>: Work closely with the Founder/CEO, engineers, and design team to create seamless, high-quality user experiences.</li><li><strong>Integrate Authentication Systems</strong>: Leverage AWS Cognito and other AWS services for authentication and user management workflows.</li><li><strong>Implement Payment Systems</strong>: Develop and integrate major payment systems like Stripe or similar platforms to ensure seamless financial transactions.</li><li><strong>Foster Design Consistency</strong>: Build and maintain a robust Figma component library integration to ensure consistency across the platform.</li><li><strong>Champion Best Practices</strong>: Drive Test-Driven Development (TDD), thorough documentation, and high-quality code reviews to maintain high standards.</li><li><strong>Ensure Code Quality</strong>: Write clean, scalable, and maintainable code that exemplifies best practices and raises the bar for technical quality.</li><li><strong>Drive Strategic Decisions:</strong> Actively participate in discussions on frontend architecture, data modeling, and API design to align with the project’s vision.</li><li><strong>Share Expertise Through Code</strong>: Mentor team members and elevate technical capabilities by writing exemplary, production-ready code.</li></ol><div><strong><br>Qualifications</strong></div><ol><li><strong>10+ years of professional experience in JavaScript</strong> development, with a strong emphasis on ReactJS with <strong>at least 5 years at one company</strong>.</li><li>Proven experience architecting and leading large-scale frontend projects from inception to deployment.</li><li>Strong foundational knowledge in computer science principles, including algorithms, data structures, and system design.</li><li>Hands-on experience with AWS Cognito and integrating authentication systems into modern applications.</li><li>Proficiency in Figma component libraries and translating designs into high-quality, scalable code.</li><li>Significant experience implementing and integrating major payment platforms like Stripe or similar systems.</li><li>Deep understanding of RESTful APIs, with the ability to design and consume them effectively.</li><li>Firm commitment to Test-Driven Development (TDD) and maintaining high-quality, maintainable codebases.</li><li>Demonstrated ability to take extreme ownership of projects while balancing hands-on coding with strategic technical decisions.</li><li>Strong interpersonal and communication skills, with the ability to assert expertise while maintaining a collaborative team environment.</li></ol><div>If you are a seasoned frontend engineer who thrives in ownership-driven, fast-paced environments and is passionate about building innovative solutions, we’d love to hear from you!</div><div><strong><br>Hiring Process</strong></div><ol><li>Complete Application (whether direct or via recruiter)</li><li>Pair Programming Interview - be prepared to write code with a shared screen using TDD</li><li>One hour video interview with our Founder and CEO. Before this meeting we’ll send an optional Clifton StrengthsFinder access code.</li></ol><div><br><em>Please note that we’re unable to offer individual feedback during the screening process. Our hiring team simply doesn’t have the bandwidth to offer personalized feedback before the interview stage.<br><br></em><strong>About Anedot</strong></div><div>We started Anedot in 2010 and now are launching a major payment processing and finance product aimed at empowering organizations through innovation, scalability, and world-class user experiences. This is a greenfield project, offering you the chance to make foundational architectural decisions and have a significant impact on a highly visible and transformative platform. We are a low-meeting and little bureaucracy organization - we don’t have time for that.<br><br></div><div>Join the team as Frontend Software Architect, where you'll take ownership of the frontend, working closely with our Founder/CEO, engineers, and design team. This is a primarily coding role, requiring extreme ownership and technical excellence to deliver a groundbreaking product.</div>

Frontend Software Architect

<div><strong>Are you passionate about serving the Catholic Church and driven to succeed in sales? </strong>Join eCatholic’s growing team and help parishes, schools, and ministries simplify their work and amplify their mission.<br><br><strong>Who We Are<br></strong>At <strong>eCatholic</strong>, we’re committed to serving the Church by providing innovative digital solutions that save time, reduce stress, and empower Catholic organizations to focus on what matters most: their mission. We’re one of the fastest-growing Catholic technology companies in the world, and we’re looking for passionate team members to grow with us.<br><br><strong>Your Mission<br></strong>As an <strong>Account Executive</strong>, you’ll play a critical role in helping Catholic organizations thrive. You’ll connect with prospective customers, learn their needs, and introduce them to solutions that simplify their work and amplify their outreach. Your success will directly contribute to eCatholic’s mission of equipping the Church with tools to grow and serve their communities.<br><br></div><div><br>What You'll Bring<br><br></div><div><strong>Key responsibilities for this role:</strong><br><br></div><ul><li><strong>Prospect and hunt for new leads</strong> through outreach, research, and relationship-building</li><li><strong>Connect with new leads</strong> through demos, phone calls, and webinars to present eCatholic’s suite of products</li><li><strong>Manage the sales cycle</strong> from prospecting to closing, ensuring clients feel supported every step of the way</li><li><strong>Listen and tailor solutions </strong>based on each client’s unique needs, challenges, and budgets</li><li><strong>Create WOW moments</strong> by guiding clients through the sales process until a seamless handoff to the onboarding team</li><li><strong>Collaborate with marketing</strong> to ensure alignment and follow up on leads generated through campaigns</li><li><strong>Educate and inspire customers</strong> on how eCatholic’s integrated solutions can save them time, money, and effort</li></ul><div>&nbsp;</div><div><br>What We're Looking For:<br><br></div><div>Below is the list of qualifications we are looking for in the ideal candidate.<br><br><strong>Got to have these:<br></strong><br></div><ul><li>A track record of successful sales experience</li><li>Excellent communication skills: You can connect, inspire, and present with confidence</li><li>A passion for serving the Church: You understand and care about the needs of Catholic organizations</li><li>Sales drive and resilience: You love challenges, embrace rejection as part of the process, and stay focused on results</li><li>Tech-savviness: You’re quick to learn and comfortable with tools that support the sales process</li><li>Self-motivation and organization: You’re proactive, organized, and thrive on achieving goals and deadlines</li></ul><div><br><strong>Big plus if you also have these:<br></strong><br></div><ul><li>Familiarity with the operations of the Catholic Church, such as parishes, dioceses, or schools</li></ul><div><br><strong>Technologies We Use:<br></strong><br></div><ul><li>HubSpot CRM</li></ul><div>&nbsp;</div><div><br>Why Join eCatholic<br><br></div><ul><li><strong>Competitive base salary</strong> plus <strong>unlimited commission opportunities</strong></li><li><strong>Retirement benefits</strong></li><li><strong>100% remote work</strong> with a flexible and dynamic team culture</li><li>Be part of a team with a <strong>faith-driven mission and a strong focus on professional growth</strong></li><li>Join a multi-time <strong>Texas A&amp;M Aggie 100 company</strong>, recognized for rapid growth and innovation</li></ul><div><br></div><div><br>Who Should NOT Apply:<br><br></div><div>If you are looking for a "J-O-B" to punch a clock and collect a check, this opportunity is not for you. If you're not a team player and if you don't like to "bring it" everyday, you won't fit in here.<br><br></div><div><br>Benefits and Location<br><br></div><div>This role is a full-time position with salary (commensurate to the responsibilities of the role and qualifications of the candidate) and includes retirement benefits. Candidate will work remotely.<br><br>eCatholic is a fully-remote company with team members spread out around the country. We are a multi-time member of the Texas A&amp;M Aggie 100, recognizing the 100 fastest-growing, Aggie-owned companies in the world.<br><br></div><div><br>How to Apply<br><br></div><div>To apply, please send the following to JoinOurTeam@eCatholic.com:<br><br></div><ol><li><strong>A 3-5 minute video</strong>telling us:<ol><li>About yourself</li><li>What drives you and makes you tick?</li><li>What sets you apart from other candidates?</li></ol></li><li>Your <strong>resume</strong> and <strong>cover letter</strong></li></ol><div><br><em>Ready to make an impact?</em> Join eCatholic and help empower the Church to fulfill her mission.</div>

Sales Account Executive

<div><strong>What Servant Keeper is All About</strong><em> Are you the right person for our team?&nbsp;</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for the churches and nonprofits we serve. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.&nbsp;<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033 out of a market size of 350,000 Christian churches in the U.S. We aim to be the go-to church management software and payments solution for small- and medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.<br><br>Our Core Values are having a servant heart, exercising grit to get more done with less, being never satisfied with the status quo, engaging in our community, and to do what you say you are going to do.<br><br>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody the Core Values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>The Director of Sales will report to the CEO and own responsibility for revenue generation deriving from new business. You are a customer and brand evangelist and methodical sales leader who focuses on<br>growing and scaling a world-class sales team. You consider the big picture and plan through the details to execute through others effectively, and you are hands-on and “in the weeds” to support your team and goals. You’ll develop a broad and deep understanding of the marketplace, our competitors, and how to baseline and grow our market footprint to be the solution of choice. Inherently, you are a polished<br>and relatable communicator, with high humility and an innate ability to inspire teams to exceed goals and deliver results. Of course, you don’t work alone; as a values-based servant leader, you will work with teams and leaders across our organization to ensure we knock it out of the park on our sales goals!<br><br>Your responsibilities will include, though not necessarily be limited to, the following:</div><ul><li>Manage the existing Sales team (4 AEs, 1 BDR, and 1 Rev Ops) and expand as necessary to more than double recurring revenue generation over the next 3 years</li><li>Continually iterate on the most optimal activities/campaigns to maximize conversion of MQLs in a high-volume, low ACV (~$1-3k ACV), 30-60 day sales cycle environment</li><li>Establish strategy for revenue generation across all sales channels for new customers and continually improve sales processes and operations to achieve results every quarter</li><li>Generate revenue plans / targets and provide regular forecasts to the senior management team</li><li>Establish accountability within the sales function by developing appropriate targets and coordinating compensation and progression plans that reward achievement</li><li>Continually upskill the team through mentorship, training, and recruitment while implementing robust processes for new business development that optimize efficiency</li><li>Implement high-performance growth organization best practices, to include identifying ICP, developing simple/beautiful assets (e.g., sales deck, proposals), optimizing customer experience</li><li>Make recommendations to pricing and packaging, product improvements, and account management strategies to maximize revenue opportunity</li><li>Serve as a key company executive: be a culture evangelist, motivate the broader team, propel cross-functional communication, engage in quarterly planning sessions, drive company strategy</li></ul><div><br><strong>Requirements:</strong></div><ul><li>3+ years of progressive experience and demonstrated success leading a sales team, with a track record of growing recurring revenue in B2B SaaS sales</li><li>Successfully led a sales team through a transition to value-based selling in a small ACV, high volume environment</li><li>Experience in a high-volume SaaS organization, ideally with a focus on building revenue with ministries, non-profits, and/or mission-minded organizations</li><li>Demonstrated experience building, inspiring, and managing a high-performing sales team in a high-growth environment while driving cross-functional processes</li><li>Experience and capability in using SalesForce CRM to optimize sales and marketing activity</li><li>Exceptional strategic planning, business acumen, leadership, communication, and interpersonal skills</li><li>Nice to have: Experience with RingCentral communications system and RingSense revenue intelligence tool</li></ul><div><br><strong>Comp and Benefits</strong></div><ul><li>Mission-driven company and team</li><li>Base salary (commensurate with experience), plus bonus</li><li>Unlimited PTO</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>401(k) plan with match</li><li>Wellness resources</li></ul>

Director of Sales

<div>Since 1978, ACS Technologies (“ACST”) has served the faith-based community, building software to help ministries lead with less stress and more accuracy. ACST enables churches to handle every vital area of their ministry from finances to relationships. We're now the leader in the industry but we've got more work to do, and we need the right talent on board to help with our mission of serving churches with tomorrow's technology.</div><div>The Account Manager, Existing Sales (AMES) develops successful relationships with existing customers, managing sales opportunities within the customer base. The Account Manager, Existing Sales identifies customers’ needs using selling techniques and product knowledge to pair them with the appropriate products and services. The Account Manager, Existing Sales executes engagement plans, supports retention efforts, and contributes to the overall growth of our existing customer base.</div><div><br></div><div><strong>What You’ll Do:</strong></div><ul><li>Execute targeted outreach to engage and qualify existing customers, presenting solutions that align with their needs and goals.</li><li>Build and maintain strong customer relationships to drive sales opportunities, upsell/cross-sell offerings, and maximize revenue.</li><li>Manage a designated book of business by addressing customer needs, resolving concerns, and following up on sales opportunities.</li><li>Facilitate complex sales engagements by coordinating with the Enterprise Sales team, ensuring a seamless customer experience.</li><li>Track and report on sales activities, outcomes, and KPIs using CRM tools, consistently meeting or exceeding sales targets.</li><li>Provide insights from customer interactions to support retention campaigns and marketing strategies.</li><li>Stay informed on industry trends and contribute to team strategy sessions to enhance sales performance and customer engagement.</li></ul><div><br></div><div><strong>What We’re Looking For:</strong></div><ul><li>HS diploma with 3-5 years of experience in inside sales, account management, or similar, or an equivalent mix of education and experience. &nbsp;</li><li>A track record of meeting or exceeding sales targets.&nbsp;</li><li>Strong communication and interpersonal skills, with the ability to build relationships and influence decision-makers.</li><li>Ability to employ self-directed work habits, exhibit initiative, drive, self-assurance, and</li><li>professionalism</li><li>Strong analytical, problem solving and decision-making skills related to account management and sales generation/promotion.</li><li>Proficiency in CRM software and sales tools.</li></ul><div><br></div><div><strong>Why You Want to Work Here:</strong></div><ul><li>Outstanding benefits package, including 6% 401(k) match</li><li>Free Wellness Clinic staffed by a Nurse Practitioner</li><li>A caring, friendly work environment&nbsp;</li><li>The opportunity to positively impact ministries</li></ul><div><br></div><div>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Account Manager, Existing Sales

<div><strong>About the Team</strong></div><div>The Marketing Team’s primary responsibilities are to communicate the value of the Subsplash platform to the world—managing all outward-facing communications, leading demand generation efforts, creating go-to-market product strategies, facilitating brand management/identity, and more. We create beautiful and effective email campaigns, social media strategies, website content, product identities, videos, and more. We identify prospects and nurture them into quality leads for our sales team. For existing clients, we help them understand and engage with our products and new features. We have fun moving projects from concept to reality, and discovering what works well to help Subsplash and our clients succeed.</div><div><br><strong>About the Role</strong></div><div>As the VP of Marketing, you will report to the Chief Revenue Officer, and will be responsible for developing and executing comprehensive marketing strategies that align with Subsplash’s business objectives. The right person for this role will have a data-driven approach that blends well with intuition. This person must be able to clearly&nbsp; demonstrate an understanding of our mission and our clients. This role oversees all marketing activities, including brand management, product positioning, market research, advertising, public relations, sponsors and partnerships, and digital marketing. The VP of Marketing will work closely with the executive team to drive revenue growth, bring delight to our clients, and drive us toward our vision of equipping every church, while enhancing the company's market presence.</div><div><br><strong>Key Responsibilities</strong></div><ul><li>You will develop and execute a comprehensive marketing strategy that aligns with our business goals and drives customer acquisition, engagement, and retention.</li><li>You will oversee and have a detailed understanding of all aspects of our marketing operations and analytics to provide clarity in marketing efforts.</li><li>You will lead and mentor a marketing team of 10-15, attract great talent, and foster a culture of innovation, collaboration, and continuous improvement.</li><li>You will collaborate with the Sales and Product teams to ensure alignment and support across marketing campaigns and initiatives.</li><li>You will spearhead along with the leadership team the launch of new product features and services.</li><li>You will build and expand our brand presence through storytelling, thought leadership, strategic partnerships, and participation in industry events.</li><li>You will drive client awareness and adoption of our platform.</li><li>You will manage the marketing budget, ensuring efficient allocation of resources to maximize ROI and growth opportunities.</li><li>You will utilize data analytics to measure the effectiveness of marketing campaigns and initiatives, and refine strategies based on insights and performance metrics.</li><li>You will stay ahead of industry trends and competitor activities, and adapt marketing strategies to maintain our competitive edge.</li><li>You will report on marketing performance and strategic initiatives to the executive team and stakeholders, providing actionable insights and recommendations.</li></ul><div><br><strong>Qualifications</strong></div><ul><li>You display our core values of Humility, Innovation, and Excellence.</li><li>You have 10+ years of progressive marketing experience, with at least 5 years in a senior leadership role, ideally with a high growth SaaS company.</li><li>You are passionate about serving our clients.</li><li>Bachelor's degree in Marketing, Business Administration, or a related field.</li><li>You are a visionary leader with a track record of driving significant growth and achieving marketing objectives.</li><li>You are both creative and analytical, able to blend storytelling with data-driven insights to craft compelling marketing strategies.</li><li>You have exceptional communication and interpersonal skills, and you are capable of inspiring and leading diverse teams and engaging stakeholders at all levels.</li></ul><div><br><strong>Preferred Qualifications</strong></div><ul><li>You have experience in scaling marketing efforts at a growth-stage company, navigating the challenges that come with rapid expansion.</li><li>You have an MBA or other advanced degree.</li><li>You have Marketing experience with our clients</li></ul><div><br><strong>Compensation</strong></div><div>The total compensation for this role will be $250,000 - $300,000/yr.&nbsp;</div><div><br><strong>Location</strong></div><div>Subsplash currently has operations in 24 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div>AL, AR, AZ, CO, FL, GA, ID, IA, KS, MO, MI, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.</div><div><br>Unfortunately, if you do not reside in one of these states, we are unable to consider your application.&nbsp;</div><div><br><strong>Benefits</strong></div><div>Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance all free of charge, Competitive Compensation, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech</div><div><br>Note: Employment with Subsplash is contingent upon satisfactory proof of employee’s right to work in the U.S., as required by law and upon completion of a basic background check and; employment with Subsplash is considered “at will,” meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice.</div><div><br>Subsplash is an Equal Opportunity Employer. We value all human life as all people are created with equal dignity, value, and worth. We do not discriminate on the ground of race, color, religion, sex, age, disability or national origin, or genetic information in the hiring, retention, or promotion of employees; nor in determining their rank, or the compensation or fringe benefits paid them<br><br><strong>About Subsplash</strong></div><div>Subsplash—The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world, serves 20,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash is one of the fastest growing companies in the U.S. (Inc. 5,000 Fastest Growing Companies in 2020) and has won awards for best mobile experience, been voted one of Seattle and Austin’s best places to work multiple years in a row, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip churches to make a lasting impact in our world. Our team of 280+ mission-driven people who are committed to our core values of humility, innovation, and excellence has pioneered the market with over 30-firsts for the church market including the first-ever church mobile app.&nbsp;</div><div><br>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to Glassdoor and see for yourself!</div>

VP of Marketing

<div>Ministry Brands is looking for a Sales Director, Commercial Payments to join our growing team!</div><div><br><strong>Who we are</strong></div><div>Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.  &nbsp;</div><div> &nbsp;</div><div>Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential. &nbsp;</div><div><br><strong>What You'll Do:&nbsp;</strong></div><div>As the Sales Director, Commercial Payments, you will lead a Team of Generosity Client Account Executives (GCAE) responsible for expanding our relationships within the existing Ministry Brands client-base. This is a new team expansion opportunity and requires a leader with a demonstrated ability to both implement and drive a Commercial GTM strategy. Stepping into this new role you will be empowered to cultivate the identity and culture of your Team, while becoming a key leader within our Commercial Revenue Team.&nbsp; &nbsp; &nbsp;&nbsp;</div><div><br><strong>Key Responsibilities:&nbsp;</strong></div><ul><li>Provides excellent leadership, high degree of credibility, sales expertise and time management skills &nbsp;</li><li>Achieve and exceed assigned sales quotas through new business acquisition and cross-selling &nbsp;</li><li>Effective prioritization, sales activity, pipeline, and account management &nbsp;</li><li>Create and maintain positive relationships with current and prospective clients &nbsp;</li><li>Design, monitor and optimize territory coverage &nbsp;</li><li>Effective motivator and coach to sales approach and best practices &nbsp;</li><li>Ensure employee resources, including process and technology, are optimized to enable improved individual and team performance &nbsp;</li><li>Monitor, drive, and report on KPIs (includes but not limited to sales, dials, talk time, conversions, opportunities, demos, and win/loss, CRM usage), ensuring that processes are consistently followed and deliver the expected outcomes &nbsp;</li><li>Track progress to goals · Focus on employee growth, and development of a high performing, engaged team &nbsp;</li><li>Assess individual capability, and develop employees to the next level of performance for current and future roles &nbsp;</li><li>Scale business as growth and opportunity dictate; create business plans and ROI studies as needed to support the business growth &nbsp;</li><li>Develop and be an example of the company’s culture&nbsp;</li></ul><div><br><strong>Who You Are:&nbsp;</strong></div><ul><li>Bachelor’s degree or an equivalent combination of education and experience&nbsp;</li><li>5+ years of experience in sales in a business-to-business sales environment, or related fields&nbsp;</li><li>5+ years of experience in a people leadership role with demonstrated ability to meet or exceed targets&nbsp;</li><li>Experience within Payments Processing, Merchant Services, or other adjacent fields preferred&nbsp;</li><li>Must have demonstrated knowledge of sales processes and techniques &nbsp;</li><li>Must have strong negotiation and analytical skills &nbsp;</li><li>Must have successful closing skills and the ability to solve problems &nbsp;</li><li>Must possess excellent time management and organizational skills &nbsp;</li><li>Must be able to work autonomously with little guidance from management &nbsp;</li><li>Must be able to work under pressure to meet deadlines while maintaining composure &nbsp;</li><li>Proficiency in Salesforce, preferred &nbsp;</li></ul><div><br><strong>Benefit offerings designed to promote a life of balance! &nbsp;</strong></div><div>At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success. <br>&nbsp;<br><strong>Robust healthcare options</strong> – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.&nbsp;</div><div><br><strong>Flexible paid time off</strong> – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays! &nbsp;</div><div><br><strong>Paid parental leave</strong> – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible. &nbsp;</div><div><br><strong>Mental health support</strong> – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost. &nbsp;</div><div><br><strong>Professional development reimbursement</strong> – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career. &nbsp;</div><div><br>Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</div>

Sales Director, Commercial Payments

<div><strong>General Description:</strong></div><div>The Project Success Specialist is responsible for facilitating and coordinating project workflows, supporting the seamless execution of creative and production tasks, and fulfilling data preparation for projects across multiple client accounts. This role ensures efficient routing of art, manages and prepares project data, oversees print production, and maintains accurate project timelines to keep projects on track and successfully delivered.</div><div><br></div><div><strong>Primary Responsibilities:</strong></div><ul><li><strong>Coordinates project timelines and priorities</strong>: Works closely with multiple account executives to manage priorities across clients, supporting project milestones and ensuring timely completion.</li><li><strong>Routes artwork</strong>: Manages the flow of creative assets, routing materials to and from creative, production, and account teams to keep projects moving efficiently.</li><li><strong>Facilitates and manages project data</strong>: Prepares and executes documentation and QC checks for all communications,&nbsp; ensuring accuracy and accessibility across teams.</li><li><strong>Oversees print production</strong>: Conducts quality checks on creative assets from origination through drop date to ensure accuracy and consistency.</li><li><strong>Supports team meetings and client communications</strong>: Prepares agendas, project updates, and status matrices, helping facilitate clear communication and alignment.</li><li><strong>Executes project workflows</strong>: Manages tasks within project software, tracks timelines, provides updates to internal documents and ensures projects meet established standards and deadlines.</li><li><strong>Assists with project problem-solving</strong>: Collaborates with team members to troubleshoot and address project issues, designing effective solutions to accelerate project success.</li></ul><div><br></div><div><strong>Position Requirements</strong></div><div><br></div><div><strong>Technical Competencies:</strong></div><ul><li>Strong organizational skills with exceptional attention to detail, plus the ability to multi-task and negotiate priorities.&nbsp;</li><li>Ability to work under pressure with limited direction, at peak performance.&nbsp;</li><li>Proficiency in project management software and systems for efficient task tracking and coordination.</li><li>Advanced skills in Microsoft Office and Google applications (Docs, Sheets, Slides).</li><li>Ability to effectively manage multiple priorities and work with account executives to coordinate work across multiple clients.</li><li>Knowledge of print production processes, including an understanding of live lasers and quality control standards.</li><li>Command of grammar and language for professional proofreading.</li><li>Familiarity with project management life cycle concepts and tools to coordinate project tasks.</li></ul><div>&nbsp;</div><div><strong>Behavioral Competencies:</strong></div><ul><li>Integrity</li><li>Initiative and Risk Taking</li><li>Initiative and Problem Solving</li><li>Self-Mastery</li><li>Collaboration &amp; Teamwork</li><li>Innovation and Change</li><li>Organizational and Planning Skills</li><li>Diversity</li><li>Effective Communication</li><li>Planning and Organization</li><li>Continuous Learning</li><li>Quality Results</li><li>Attention to Detail and Quality Assurance</li></ul><div><br></div><div><strong>Work Experience:</strong></div><ul><li><strong>Proven experience in project coordination within a marketing, advertising, or creative agency</strong>, managing the workflow of creative assets and production materials across multiple client accounts.</li><li><strong>Hands-on experience with print production processes</strong>, including live lasers, quality checks, and familiarity with routing artwork and approvals between departments.</li><li><strong>Demonstrated ability to prioritize tasks and manage time effectively</strong> when working with cross-functional teams, balancing multiple projects with a strong focus on accuracy and attention to detail.</li></ul><div><br></div><div><strong>Educational Requirements:</strong></div><ul><li>Bachelor’s degree in Marketing, Communications, Project Management, Business, or a related field.</li><li>Experience in advertising or marketing agency preferred.</li></ul>

Project Success Specialist

<h3><strong>Join Tithe.ly, </strong><strong><em>We’re on a Mission&nbsp;</em></strong></h3><div><strong>We’re a fully remote tech company that puts the Church first</strong>, serving over 37,000 churches both US and International. We’re on a mission to see the local Church have the financial stability and resources needed to build the Kingdom of God. We work every day to deliver world-class, cost-effective technology tools to make the business of the church just a bit easier.<br><br></div><h3><strong>CX Operations Specialist</strong></h3><div>As a part-time <strong>Customer Experience Operations Specialist</strong> in a capacity of 20 hours a week, you will assist in finding and establishing efficiencies that make the CX team more effective in their efforts. Acting in a supporting role behind the many customer touchpoints in place, you will secure operational stability for the greater Tithe.ly mission. Ultimately, you will help us manage and allocate our resources effectively.<br><br></div><h3><strong>Primary Responsibilities of the Role</strong></h3><ul><li><strong>Technical Writing:</strong> Create clear, concise, and actionable documentation to support CX operations, including process guides, knowledge bases, and internal resources.</li><li><strong>Creating Reports:</strong> Generate detailed reports on CX metrics, trends, and performance to provide actionable insights for leadership and the CX team.</li><li><strong>Data Analysis:</strong> Analyze operational data and performance metrics to identify areas for improvement and optimize resource allocation.</li><li><strong>Strategic Projects:</strong> Support and execute one-off CX strategic initiatives, ensuring timely and high-quality delivery.</li><li><strong>Process Improvement:</strong> Collaborate with team members to identify inefficiencies and develop solutions that enhance CX team effectiveness.</li></ul><div><strong><br>A Successful Candidate Will:&nbsp;</strong></div><ul><li>Have Digital Fluency: Is adaptable and innovative in the digital world.</li><li>Cultivate Innovation: Comes up with useful ideas that are new, better, or unique Introduces new ways of looking at problems.</li><li>Have a<strong> Strategic Mindset: </strong>Seeing ahead to future possibilities and translating them into breakthrough strategies. Anticipates future trends and implications accurately. Readily poses future scenarios.</li><li>Optimize Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement and managing from a distance. Seeks ways to improve processes, from small tweaks to complete reengineering.</li><li>Be <strong>Resourceful</strong>: : Marshals resources (people, funding, material, support) to get things done. Applies knowledge of internal structures, processes, and culture to resourcing efforts.&nbsp;</li><li><strong>Drive Results </strong>Persists in accomplishing objectives despite obstacles and setbacks.&nbsp;</li></ul><div><br></div><h3><strong>Technical Qualifications</strong></h3><div>Required:</div><ul><li>Proficiency in data analysis tools (e.g., Excel, Google Sheets) and reporting platforms.</li><li>Some experience in technical writing</li><li>2+ years SaaS customer experience a plus</li><li>Experience with Zapier and API connections a plus&nbsp;</li></ul><div><br></div><div>Preferred:</div><ul><li>Remote work experience</li><li>Familiarity with Zapier and API connections</li><li>2+ years SaaS customer experience</li></ul><div><strong><br>Office Requirements:&nbsp;</strong></div><ul><li>We are a fully distributed team (100% remote) with travel required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li></ul><div><br></div><h3><strong>Benefits</strong></h3><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithe.ly is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div><div><br></div><div><strong><em>We are currently hiring candidates in the following states: AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA</em></strong></div><div><br></div><div><strong><em>Hourly Salary Range: $23-$27</em></strong></div><div><br></div>

CX Ops Specialist

<div><strong>GENERAL SUMMARY</strong></div><div><strong>&nbsp;</strong></div><div>We are seeking technical, highly skilled team members with experience overseeing the quality of software through every stage of the software lifecycle. This team member will work alongside other BSF team members, BSF volunteers, and external vendors. You will be responsible for ensuring BSF’s software and products meet BSF’s standard for excellence in user experience and support of BSF’s Bible studies.</div><div><br>&nbsp;You will work on a project team, which includes Technical Leads, UI/UX specialists, Business Analysts, Developers, and Engineers to build and deliver software enhancements and defect fixes. You'll be involved in reviewing and understanding customer-approved requirements in the early stages of the project and working with the BAs and Developers to ensure the enhancements and defect fixes are properly functioning and minimize negative impacts on the system/application. Your primary duties on the project will include understanding desired system/application functionality to ensure design specifications and expected results are met during testing phases, while also working closely with the development team and Product Owners to clarify and address any issues identified by users and testers. You may be expected to contribute to various types of documentation, including testing plans; test results; identifying SMEs for UAT, and project deliverables.</div><div>&nbsp;</div><div>The Software Quality Analyst will help BSF deliver quality technology products to our users to enhance their in-depth study of God’s Word.&nbsp;</div><div>&nbsp;</div><div><strong>ESSENTIAL TO THE POSITION</strong></div><div><strong>&nbsp;</strong></div><div>Must have received Jesus Christ as his/her personal Savior and be in full agreement with the Bible Study Fellowship Statement of Faith, Human Sexuality Policy, Core Values and Cultural Commitments. Experience developing and directing testing plans for users of varying levels of technical understanding.&nbsp; Excellent troubleshooting and problem resolution skills, and ability to clearly document issues and steps to resolve issues in a way that is reproducible by others.&nbsp; Understanding of the Software Development Lifecycle (SDLC).&nbsp; Understanding of Agile framework</div><div>&nbsp;</div><div><strong>PRINCIPAL DUTIES &amp; RESPONSIBILITIES &nbsp;</strong></div><ul><li>Develop, document, and maintain test plans, test cases, and other testing artifacts</li><li>Recruit, train, and coordinate volunteer testers</li><li>Collaborates with product teams to advocate for the user experience through all stages of product development</li><li>Provides input into the TPMs design based on defined user acceptance criteria</li><li>Reviews proposed implementations and participates in demos to assess usability, identify potential problems, and ensure user experience meets BSF’s standards for quality</li><li>Reviews documented QA test results by development vendors to confirm that defined quality standards have been met and coordinates user acceptance testing with vetted field volunteers</li><li>Ensures quality control by developing testing standards, methods, and procedures to determine product quality and release readiness</li><li>Identify, document, and track defects throughout testing</li><li>Investigates user problems and supports root cause analysis</li></ul><div>&nbsp;</div><div><strong>CORE COMPETENCIES</strong></div><ul><li>Attention to Communication: The ability to ensure that information is passed on to others who should be kept informed.</li><li>Customer Orientation: The ability to demonstrate concern for satisfying one's external and/or internal customers.</li><li>Analytical Thinking: The ability to tackle a problem by using a logical, systematic, sequential approach.</li><li>Technical Expertise: The ability to demonstrate depth of knowledge and skill in a technical area.</li></ul><div><strong>&nbsp;</strong></div><div><strong>SKILLS, QUALIFICATIONS, &amp; EXPERIENCE</strong></div><div>To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div>&nbsp;</div><div><strong>Skills:</strong></div><ul><li>Excellent communication skills.&nbsp;</li><li>Attention to detail and highly organized</li><li>Analytical mind and problem-solving aptitude.</li><li>Must be able to work in a team environment. &nbsp;</li><li>Flexibility to handle multiple tasks at the same time.&nbsp;</li><li>Experience in using Azure DevOps a plus</li></ul><div>&nbsp;</div><div><strong>Qualifications &amp; Experience</strong></div><ul><li>Bachelor’s Degree in a technical field or 4 years QA/UAT testing experience in large-scale systems projects. &nbsp;</li><li>2+ years' experience with testing IT applications and services. &nbsp;</li><li>1+ years' experience with developing testing plans.&nbsp;</li><li>Familiarity with Agile frameworks and regression testing is a plus.&nbsp;</li></ul><div><strong>&nbsp;</strong></div><div>Spiritual Requirements: Thorough understanding of the Christian faith and its doctrines and the BSF Statement of Faith. Follow Matthew 18 principles in addressing issues with fellow employees. Studying the Bible in preparation for each weekday’s group meeting. Lead staff prayer time and your table group Bible study as reasonably requested. Prepare for and attend each Day of Prayer.</div><div>&nbsp;</div><div><strong>WORKING CONDITIONS</strong></div><ul><li>Sitting for long periods of time</li><li>Possible eyestrain from looking at computer screen for long periods of time</li></ul><div>&nbsp;</div><div><strong>ADDITIONAL INFORMATION</strong></div><ul><li>This position could be considered for remote work.</li><li>All applicants, regardless of location, must be able to work during the hours of 8-5pm, CST, Monday through Friday</li><li>BSF offers major medical, dental and life insurance as well as a generous vacation policy.</li></ul>

Software Quality Analyst

<div>Location: Remote<br><br></div><div>Key Responsibilities</div><ul><li>Prospect and call potential customers</li><li>Provide online product walkthroughs and demos</li><li>Follow up with existing customers</li><li>Walk the church through the purchasing decision</li></ul><div><br>Requirements:</div><ul><li>1-2 Years Sales Experience</li><li>Deep knowledge and passion for the Church</li><li>Ability to work in a team</li></ul><div><br></div>

Sales Associate

<div>Location: Remote</div><div><br>Key Responsibilities<br><br></div><ul><li>Answer support questions</li><li>Give Website Advice</li><li>Launch Websites and Manage DNS</li><li>Build web pages for churches</li><li>Update websites for churches</li></ul><div><br>Requirements:</div><ul><li>1-2 Years Customer Support Experience</li><li>Deep knowledge and passion for the Church</li><li>Ability to work in a team</li></ul>

Technical Customer Support Representative

<div>The Ministry Success Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences, and fulfill customer needs to ensure customer satisfaction.</div><div><br></div><div>Requires a high school diploma or equivalent and some experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. The target is to ensure excellent service standards and maintain high customer satisfaction.</div><div><br></div><div><br></div><div><strong>Job functions:</strong></div><ul><li>Open and maintain customer accounts by recording account information</li><li>Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution</li><li>Maintain financial accounts by processing customer adjustments</li><li>Recommend potential products or services to management by collecting customer information and analyzing customer needs</li><li>Prepare product or service reports by collecting and analyzing customer information</li><li>Contribute to team effort by accomplishing related results as needed</li><li>Manage large amounts of incoming calls</li><li>Generate sales leads</li><li>Identify and assess customers' needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open, interactive, and intentional&nbsp; communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/team targets and call, email, &amp; chat handling quotas</li><li>Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li><li>Resolve customer complaints via phone, email, mail, chat or social media</li><li>Use telephones to reach out to customers and verify account information</li><li>Greet customers warmly and ascertain problem or reason for calling</li><li>Cancel or upgrade accounts</li><li>Assist with placement of orders, refunds, or exchanges</li><li>Advise on company information</li><li>Take payment information and other pertinent information such as addresses and phone numbers</li><li>Place or cancel orders</li><li>Answer questions about subscriptions, product, account information or terms of sale</li><li>Act as the company gatekeeper</li><li>Suggest solutions when a product malfunctions</li><li>Attempt to persuade the customer to reconsider cancellation</li><li>Inform customer of deals and promotions</li><li>Sell products and services</li><li>Utilize computer technology to handle high call volumes</li><li>Work with Ministry Success manager to ensure proper Ministry Success &amp; support is being delivered</li><li>Close out or open call records</li><li>Compile reports on overall customer satisfaction</li><li>Handle changes in policies or renewals</li></ul><div><br></div><div><strong>Requirements:</strong></div><ul><li>Proven customer support experience (this doesn’t have to be in an office setting)</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiar with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize and manage time effectively</li><li>High school diploma or equivalent</li><li>Ministry Success representative top skills &amp; proficiencies:</li><li>Customer Service</li><li>Product Knowledge</li><li>Quality Focus</li><li>Market Knowledge</li><li>Documentation Skills</li><li>Listening Skills</li><li>Phone Skills</li><li>Resolving Conflict</li><li>Multitask</li><li>Patience</li><li>Negotiation</li><li>Positive Attitude</li><li>Attention to Detail</li><li>People-Oriented</li><li>Analysis</li><li>Problem Solving</li><li>Organizational Skills</li><li>Adaptability</li><li>Ability to Work Under Pressure</li><li>Computer Skills</li></ul><div><br></div><div><strong>Helpful Skill:</strong></div><ul><li>Understanding of Infusionsoft CRM</li><li>Understanding of ClickUp Productivity Management</li><li>Understading of Zendesk Support system</li></ul>

Remote Christian Communication Jobs

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