<div><strong>Overview</strong></div><div>Missionary.com is looking for a hands-on, forward-thinking <strong>Marketing Manager</strong> to take our marketing efforts to the next level. This role is all about creating impact. You’ll design, launch, and continuously optimize multi-channel campaigns to grow and engage our audience. Whether it’s social media, newsletters, print, or live events, you’ll ensure our message is compelling, consistent, and actionable.</div><div><br></div><div>We’re looking for someone who thinks big, moves fast, and wants to make a real difference in the world. You’re proactive, you thrive on feedback, and you’re passionate about learning from data to drive decisions. Every campaign you manage, every piece of content you create, and every initiative you support should resonate with the church, mobilize workers, and champion the Great Commission.</div><div><br><strong>Mission</strong></div><div>Missionary exists to inspire and educate local churches to carry out global missions, particularly focusing on unreached language groups, to plant healthy, indigenous, and reproducing churches among them.<br><br><strong>Salary</strong></div><div>The pay range for this position is $60,000 - $75,000 annually.</div><div><br></div><div><strong>Key Responsibilities</strong></div><div><br></div><div><strong>Own Campaign Strategy &amp; Execution</strong></div><ul><li>Take charge of building, executing, and scaling marketing campaigns across all channels to drive brand awareness, engagement, and conversions.</li><li>Work directly with the VP to ensure campaigns are aligned with organizational objectives, product launches, and brand values.</li><li>Stay ahead of the curve, always seeking out emerging trends and new technologies to take campaigns to the next level.</li></ul><div><br><strong>Channel &amp; Product Marketing</strong></div><ul><li>Drive growth across social media, crafting strategies that engage, inspire, and expand our audience.</li><li>Manage newsletter campaigns that deliver high-impact, on-brand content to keep our audience informed and inspired.</li><li>Execute both print and digital campaigns, bringing our message to life across every medium.</li><li>Launch and promote Missionary’s products—books, studies, films—through targeted, high-visibility campaigns.</li></ul><div><br></div><div><strong>CRM Integration &amp; Data-Driven Decision Making</strong></div><ul><li>Connect campaigns with our CRM, enabling streamlined, data-rich communication and detailed audience insights.</li><li>Define, track, and report on key metrics, leveraging data to optimize strategy and drive outcomes.</li><li>Implement A/B testing, refine based on real-time results, and iterate until we’ve achieved the best possible outcome.</li></ul><div><br></div><div><strong>Collaborate &amp; Drive Cross-functional Excellence</strong></div><ul><li>Partner closely with creative, content, and event teams to ensure every asset, from ad copy to event promotions, is on point and on brand.</li><li>Work with external partners for print and campaign needs to ensure timely and cost-effective execution.</li><li>Ensure all marketing initiatives reflect our mission, speak to our audience, and are executed with excellence.</li></ul><div><br></div><div><strong>What You’ll Bring</strong></div><ul><li>Bachelor’s degree in Marketing, Communications, or a related field.</li><li>3+ years of experience in marketing campaign management, ideally in a high-performance or mission-driven organization.</li><li>Expertise in social media, email marketing, digital advertising, and product marketing.</li><li>Hands-on experience with CRM systems (Virtuous is a plus) and a data-driven approach to engagement.</li><li>Proven track record of juggling multiple campaigns with ease.</li><li>Sharp analytical skills with the ability to turn data into actionable insights.</li><li>Collaborative mindset, creativity, and a commitment to producing high-quality work that aligns with Missionary's mission and values.</li></ul><div><br></div><div><strong>Who You Are</strong></div><ul><li>You live and breathe Missionary’s mission. You’re passionate about the Great Commission, global missions, and inspiring and educating the church.</li><li>A flexible self-starter who’s resourceful, able to teach yourself new skills, and eager to learn independently when faced with new challenges.</li><li>Highly organized, fast-moving, and unfazed by ambiguity.</li><li>Creative thinker, bold in your ideas, relentless in execution.</li><li>Collaborative team player who’s open to feedback, proactive in making improvements, and committed to excellence.</li></ul>

Marketing Manager

<div><strong>SUMMARY</strong></div><div>The Digital Advertising and Content Manager analyzes, plans and executes toward the success of Global Media Outreach’s digital ad programs, web and other content.<br><br></div><div><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES </strong>include the following. Other duties may be assigned.</div><ul><li>Analyzes key performance indicators to determine adjustments in advertising</li><li>Identifies advertising channels and opportunities within them on a global</li><li>Using metric-based performance standards, measures new campaigns and adjusts accordingly.</li><li>Analyzes and manages the continuous improvement of Gospel website campaigns using multiple key performance</li><li>Manages placement of content from our inventory of available content and works with partners to develop new content.</li><li>Curates and determines best use of content beginning with the ads through the customer experience across multiple brands globally.</li><li>Manages and maintains content across websites, digital resources, social media platforms, etc…. Ensures consistency in messaging and branding across all digital assets.</li></ul><div><br><strong>QUALIFICATIONS<br></strong><br></div><div>To perform this job successfully, an individual must be a Christian able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must agree with GMO’s statement of faith.<br><br></div><div><strong>Knowledge of:</strong></div><ul><li>Strategic, operational, marketing and management fundamentals.</li><li>Leadership, teamwork and relationship-building</li><li>Culture intelligence and the impact of advertising to various</li><li>Google Adwords, Meta and other digital channel advertising experience</li><li>Bachelor’s degree in Marketing, Communications, Business, or related field. A Master’s degree is a plus.</li><li>At least 3-5 years of experience in digital marketing, advertising, and content.</li><li>Proven experience in developing and executing successful digital marketing campaigns across various platforms.</li><li>Proficiency in Excel and data analysis tools is required, with the ability to synthesize large data sets and draw actionable conclusions.</li><li>Experience leveraging AI technologies to perform customer acquisition, content personalization, and ad targeting optimization is a plus.”</li><li>Strong knowledge of SEO, SEM, Google Analytics, social media marketing, email marketing, and content marketing.</li><li>Excellent understanding of target audiences and the ability to create campaigns that resonate with them.</li><li>Strong analytical skills and experience in using data to drive marketing decisions.</li><li>Ability to manage budgets and optimize campaigns for maximum ROI.</li><li>Passion for the mission of Global Media Outreach and a heart for ministry.</li></ul><div><br></div><div><strong>Application Process:</strong></div><div>Interested candidates should submit a resume, cover letter, and portfolio of previous digital marketing work to jobs@gmomail.org. Please include specific examples of campaigns you have led and their outcomes.<br><br><strong>About Global Media Outreach:</strong></div><div>Global Media Outreach (GMO) is a Christian nonprofit dedicated to using technology to share the gospel and help people grow in their faith. We reach millions of people worldwide through digital channels, empowering them to connect with Jesus and deepen their spiritual journey.</div>

Digital Advertising And Content Manager

<div><strong>Who we are</strong></div><div>We're building a prayer and meditation app. One that is authentically Christian and Catholic, while at the same time a resource for anyone looking to grow deeper in a relationship with God. We believe that people are hungry for peace, and that there is no surer way to find it than by learning to sit in silence with Christ: “Come to me, all you that are weary and are carrying heavy burdens, and I will give you rest” (Mt 11:28).&nbsp;</div><div><br></div><div>Our goal is to build something truly great. Something that combines the beauty of the Church’s spirituality with world-class product and content execution.</div><div><br></div><div>We launched the app in December of 2018 and have been blown away with the incredible growth &amp; traction. Hallow has been downloaded over 15 million times with over 250,000 5-star reviews. We're blessed to be backed by some of the best mission-driven investors in the world and are excited to build out the team to help a lot more folks grow closer to God.</div><div><br></div><div>We are a startup. We move quickly and take big swings. We are a small and fast moving team and each person is responsible for making an impact. It is hard work, but also deeply meaningful. We’d be honored &amp; humbled if you’d consider joining us.&nbsp;</div><div><br></div><div><strong>TL;DR</strong>: We're growing quickly and looking to bring on an experienced, fast-moving finance leader, comfortable being a team of 1, to help support Hallow growing to the next level.</div><div><br></div><div><strong>What You’ll Do</strong></div><ul><li><strong>Own the Model</strong>: Maintain the company’s long-term, 3-statement operating model, work with the executive team on forecast building, and support scenario planning.&nbsp;</li><li><strong>Drive Budgeting: </strong>Work with department heads and the executive team to build annual + quarterly budgets &amp; targets. Collaborate with the accounting team on monthly budget-to-actual reviews.&nbsp;</li><li><strong>Drive Financial &amp; Operational Analytics</strong>: Own monthly customer cohort model, maintain monthly financial KPI&nbsp; dashboards, execute one-off financial and operational analyses, proactively identifying opportunities for operational improvement. &nbsp;</li><li><strong>Support M&amp;A</strong>: Work with the executive team to identify potential strategic partnership opportunities, drive any due diligence processes, and create pro forma business cases for potential acquisitions.&nbsp;</li></ul><div><br><strong>Salary: </strong>$125,000 - $200,000 a year</div><div><br></div><div><strong>What You'll Love</strong></div><ul><li><strong>Mission</strong>: This work is incredibly humbling. Everyday we hear amazing stories and we get the pleasure of working on something that’s impacting lives. One of our favorite user quotes: “I hate quoting an old, overused cliche, but I’ve been very lost. And I think for the first time in a while I may be found.”&nbsp;</li><li><strong>Ownership</strong>: You’ll report to our CFO &amp; Co-Founder and will be in charge of all of the company’s financial modeling. You will be working on materials that will drive our operational decision making and that will be presented to our Board of Directors.&nbsp;</li><li><strong>Growth</strong>: You’ll get to journey with a VC-backed Silicon Valley startup that is still growing extremely quickly. Every employee is a core team member who is expected to help build the company as a whole, but you’ll play a unique role in helping shape the future of the organization.&nbsp;</li><li><strong>Flexibility</strong>: HQ will be in Chicago with the full team and would love to have everyone there. That being said, we’re super flexible with location / hours; don’t care when or where you work - just that it gets done.&nbsp;</li><li><strong>Comp</strong>: We will pay competitive market rates in terms of equity, cash, &amp; benefits.&nbsp;</li></ul><div><br></div><div><strong>What We're Looking For</strong></div><ul><li><strong>Passion</strong>: First and foremost, we’re looking for someone excited and passionate about our mission. It makes it a lot more fun to actually care about what you’re working on!&nbsp;</li><li><strong>Experience: </strong>Bachelor's degree in accounting or finance, a foundation of 3+ years of experience in as a financial analyst/associate or equivalent (e.g., investment banking, private equity, corp dev), experience in building 3-statement financial projection models, strong comfort level with M&amp;A modeling, knowledge of consumer subscription or enterprise SaaS revenue and expense recognition principles, and strong Excel + PowerPoint skills. Bonus, but not required: Experience in ERP system scoping and/or integration.&nbsp;</li><li><strong>Detail-Oriented:</strong> The results of your work will be a core tool in the executive team’s operational and long-term decision making. You will need to have an incredible strong attention to detail, even while moving quickly.</li><li><strong>Grit</strong>: A start-up is tough and we really care about what we’re doing. You'll be jumping into a “team of 1” role in a fast moving organization - perseverance and the ability to create progress independently will be critical.&nbsp;</li><li><strong>Ability to Build and Adapt Quickly</strong>: Desire and ability to quickly build strong and trusting relationships, influence, and collaborate effectively across all levels of the organization. Follow-through, ability to move quickly, and ability to manage several priorities and projects at one time will be needed.</li></ul><div><br></div><div>The above range only includes cash compensation. Each full-time employee in the US also receives significant equity compensation, which has the potential to be the biggest economic benefit of joining Hallow, alongside a top-tier benefits package (e.g., unlimited PTO, insurance, remote-flexible work, fully paid parental leave, 401(k) match, and stipends for health &amp; wellness, home-office, and learning).</div><div><br></div><div>The above range for cash compensation will be split between a base salary and target annual bonus. These ranges are just initial estimates. They may vary depending on market or location and may be adjusted depending on the person we end up hiring for this role, their experience, and market dynamics.</div><div>We are honored that you'd consider joining the team and look forward to connecting with you.</div><div><br></div><div>Best,</div><div><br></div><div>Alex at Hallow</div><div>CEO &amp; Co-Founder</div>

Director of Finance

<div><strong>Description</strong></div><div>With Aplos, nonprofit groups and faith-based organizations of every shape, size, and mission can seamlessly run their finances and operations, manage their business and bottom line, and proactively engage their communities and donors when it matters most. We’re a remote team, spread across North America (with peers all over the world).</div><div><br></div><div>We’re looking for a <strong>Director of Product </strong>to operationalize our product strategy and run a first-class product team across Aplos, and our sister products – Raisely and Keela. You’ll be accountable for the full product lifecycle at an exciting time in our business, as we seek to build and launch the first non-profit cloud. In this team, you’ll get to lean into your entrepreneurial streak and – through our incredible customers – have a positive impact on the world by amplifying non-profits.</div><div><br></div><h3>About the role</h3><div>As the Director of Product at Aplos, you’ll be the beating heart of our product team. Forging close working relationships across our group of companies, you’ll lead our product operations. From managing our roadmap, to coordinating excellent relationships with our customer, sales, and marketing teams – you’ll bring operational excellence to our team of product managers and designers.</div><div>Supported by our Chief Product Officer, you’ll oversee our product strategy, customer research, feature development, team rhythms, analysis, and cross-functional coordination. You’ll work alongside a passionate, global product team and operate inside a business that believes excellent product is the key to success.</div><div><br></div><div>We’re looking for an experienced product operator for this role. We expect 10+ years of experience in product or product-adjacent roles, along with experience clearly communicating to leadership, and proven excellence in bringing teams together. We value curiosity, scrappiness, architectural-thinking, and a deep understanding of our customer in all our product roles. You plan for tomorrow, but move quickly today.</div><div><br></div><div><strong>Location</strong></div><div>We are hiring in the US and Canada and require the successful applicant to work pacific hours. See below for preferred hiring locations we currently support.&nbsp;<br><br><strong>Salary Description</strong></div><div>US: $175-$200K USD, Canada: $155K-$180K</div><div><br></div><h3>What will you be doing?</h3><div>Here’s what this role looks like day-in, day-out across three products – Aplos, Keela, and Raisely:</div><ul><li>Oversee and manage the full product lifecycle, from strategy, to research and evaluation</li><li>Foster effective cross-functional relationships with engineering, and the wider business</li><li>Be hands on, and provide director-level support to our product initiatives and strategy</li><li>Hold us to an exceptional standard of research, analysis, documentation, and design</li><li>Hire into our product team, and develop growth pathways for PMs and designers</li><li>Become an industry expert, deeply understanding non-profits, accounting, and the technical spaces we operate in</li></ul><div><br></div><h3>What will you be doing?</h3><div>Here’s what this role looks like day-in, day-out across three products – Aplos, Keela, and Raisely:</div><ul><li>Oversee and manage the full product lifecycle, from strategy, to research and evaluation</li><li>Foster effective cross-functional relationships with engineering, and the wider business</li><li>Be hands on, and provide director-level support to our product initiatives and strategy</li><li>Hold us to an exceptional standard of research, analysis, documentation, and design</li><li>Hire into our product team, and develop growth pathways for PMs and designers</li><li>Become an industry expert, deeply understanding non-profits, accounting, and the technical spaces we operate in</li></ul><div><br></div><h3>What we’re looking for</h3><div><strong>You’re a superb collaborator</strong><br>You thrive on bringing people together, and your coordination skills have achieved real business outcomes in the past. Your colleagues describe you as empowering, or amplifying. When you’re involved in a product initiative, everyone in the business knows what’s going on – and why we’re doing it. Plus – you can bring all of that to a remote, global work environment.</div><div><br><strong>You’re experienced</strong><br>You’ve been at this for a while, and can navigate interdependencies, growing companies, and manage internal teams. You’re a natural leader with a point-of-view you can substantiate. You’re a product veteran, with over 10 years experience, and you’re excited to take the next step.</div><div><br><strong>You’re curious and pragmatic</strong><br>You’re a self-learner, you don’t need to be told what to do every day, and you never let perfect be the enemy of good. You’re quick to pick up a new industry – even if it’s technical – and want to get into the weeds of a problem. You understand that a SaaS product is iterative, and we need to hold short and long term goals in the same hand.</div><div><br><strong>You care about making a difference</strong><br>Our product team at Aplos, Keela and Raisely exists in service of our world-changing non-profit customers and we are deeply invested in their success. So, you’ve gotta want to back them too!</div><div><br></div><h3>Ok, and why work with us?</h3><div>You’ll be joining a product team that’s in a transformational moment. We’re passionate, refining our craft, and seeking ways to amplify our work. Zooming out, you’ll be able to contribute to an industry-defining non-profit cloud, helping tens of thousands of nonprofits serve their communities better.</div><div>Plus – we have fun. This is a driven team, we hate busy work, and amplify each other. It’s the environment you need to thrive.</div><div>If you needed more convincing, here’s the rest of it:</div><ul><li><strong>Salary</strong> – Pay range depends on location and is US: $175,000 - $200,000 USD, Canada: $155,000-$180,000 CAD. Your base salary compensation will be determined based on factors such as skills, education, experience, and geographic location.&nbsp;</li><li><strong>Flexible hours</strong> – Working here is about getting your work done, not clocking hours. We provide genuine flexibility and control over your time.</li><li>&nbsp;<strong>In-person meetups</strong> – Every year you’ll get together with other product folks in our group to hone your craft.</li><li><strong>Remote work &amp; leave</strong> – We’re a remote-first company. See below for the preferred remote locations we can support in North America. We also have a generous PTO plan and support paid parental leave.</li><li><strong>Health Coverage </strong>- We offer robust medical, dental, vision, disability and life insurance coverages. &nbsp;</li></ul><div><br></div><h3><strong>How to apply:</strong></h3><div>You’ve got this far! We really want to hear from you. To apply, simply click apply below.&nbsp;</div><div>We are accepting applications on a rolling basis until we find the right person.</div><div><br></div><div>Remote Candidates in the following US states are preferred: California, Colorado, Georgia, Idaho, Maryland, Massachusetts, Montana, Minnesota, Nevada, North Carolina, Oregon, South Carolina, Tennessee, Virginia, and Washington.&nbsp;</div><div><br>Remote Candidates in the following Canada provinces are preferred: British Columbia, Ontario, and Alberta.</div><div><br></div><div><strong>Aplos’s Commitment to Equal-Employment, Diversity, Inclusion, and Equity</strong></div><div>We know with diversity comes strength. Aplos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div>

Director of Product

<div><strong>Position Summary</strong></div><div><br>The Product Owner will spearhead strategic development and operational management of our digital platforms, including a member portal, mobile application, and HubSpot integrations. This role demands a collaborative approach with various teams to ensure the delivery of superior digital solutions that cater to user preferences and drive the company’s objectives.<br><br></div><div><strong><br>What We Offer</strong></div><ul><li>Compensation based on experience.</li><li>Faith and purpose-based career opportunity!</li><li>Fully paid health benefits</li><li>Retirement and Life Insurance</li><li>12 paid holidays PLUS birthday</li><li>Lunch is provided DAILY.</li><li>Professional Development</li><li>Paid Training</li></ul><div><strong><br>Key Responsibilities:</strong></div><ol><li>Integrated Product Strategy: Develop a cohesive vision for the member portal, mobile app, and HubSpot functionalities that aligns with the overall business strategy and customer service excellence.</li><li>Enhanced Stakeholder Engagement: Act as the pivotal link among stakeholders, development teams, and customer service representatives. Collect and prioritize product and service requirements to ensure alignment with business goals and customer satisfaction.</li><li>Comprehensive Backlog Management: Oversee the product backlog, enriching it with user stories that encompass website, app functionalities, and HubSpot integration. Prioritize backlog items to reflect the evolving needs of users and the strategic direction of the business.</li><li>Agile &amp; Continuous Improvement: Lead agile methodologies across teams, ensuring adaptive planning, evolutionary development, speedy delivery, and continuous improvement. Foster an environment of open communication and rapid response to change.</li><li>Unified User Experience Design: Collaborate with UX/UI teams to create seamless and intuitive experiences across the member portal, mobile app, and contact center interactions, ensuring consistency and quality in user engagement.</li><li>Performance &amp; Data Analytics: Monitor and evaluate the performance of digital platforms using key metrics. Utilize data insights to refine product offerings, enhance user satisfaction, and optimize operational efficiency.</li><li>Market Insight &amp; Innovation: Stay ahead of market trends, emerging technologies in the digital and customer service spheres, and competitive landscapes. Leverage insights to identify opportunities for product innovation and differentiation.</li></ol><div><strong><br>Requirements:</strong></div><ul><li>Bachelor’s degree in Business, IT, Computer Science, or a related field.</li><li>Demonstrated experience in digital product management.</li><li>Exceptional communication and leadership abilities, capable of driving team cohesion and inspiring stakeholders.</li><li>Robust analytical skills for data-driven decision-making.</li><li>Familiarity with UX/UI design principles and a commitment to creating user-centered designs.</li><li>Ability to juggle multiple priorities in a dynamic environment.</li></ul><div><br>&nbsp;<strong>Desired Skills:</strong></div><ul><li>Previous experience managing member portals and mobile applications.</li><li>Technical skills in analytics tools, project management software, and customer service technology platforms.</li></ul><div><strong><br>About Christian Healthcare Ministries<br></strong><br></div><div><em>Founded in 1981, Christian Healthcare Ministries (CHM) is a health cost sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.</em></div>

Product Owner

<div>We are seeking a Sales Manager to work with our existing customer sales. As the Sales Manager, you'll drive revenue growth from ACST’s established customer base. You'll develop and implement strategies to enhance customer retention, expand account opportunities, and ensure the highest levels of customer satisfaction. You'll work closely with cross-functional departments to achieve sales targets and reinforce our market position.</div><div><br></div><div><strong>What You'll Do:</strong></div><ul><li>Create and execute comprehensive sales strategies tailored to existing customers to maximize revenue and growth. Analyze market trends, customer data, and competitive landscape to inform strategic decisions.</li><li>Build and maintain strong relationships with key clients. Work in tandem with Customer Success to conduct regular reviews and business meetings to understand their needs, address concerns, and identify opportunities for upselling and cross-selling.</li><li>Track and analyze sales performance metrics. Use data-driven insights to refine sales approaches, identify potential issues, and implement corrective actions to drive continuous improvement.</li><li>Work closely with marketing, product management, and customer support teams to align sales efforts with company objectives. Ensure effective communication and coordination to enhance the overall customer experience.</li><li>Oversee the sales budget for existing accounts. Allocate resources efficiently and manage expenses to ensure profitability and return on investment.</li><li>Prepare and present detailed sales reports and forecasts to senior leadership. Provide insights and recommendations based on performance data to support strategic planning.</li><li>Stay abreast of industry developments and emerging sales techniques. Propose and implement innovative solutions to address evolving customer needs and market dynamics.</li><li>Act as an advisor to the internal team through contract negotiations for select solutions and may be the SME on renewals.&nbsp; Escalation point for complex negotiations.</li><li>Serve as escalation point and SME as needed on prospecting, market strategy, and product knowledge.</li><li>Collaborate cross-functionally in the interest of non-profit sales.</li></ul><div><br></div><div><strong>What We're Looking For:</strong></div><ul><li>Bachelor’s degree in Business Administration, Sales, Marketing, or a related field with a minimum of 3-5 years of experience in sales and at least 3 years in a managerial role for existing customer sales.&nbsp;</li><li>Proven track record of driving revenue growth and managing high-performance sales teams.</li><li>Demonstrated leadership and people management skills.&nbsp;</li><li>Strong analytical and problem-solving abilities.</li><li>&nbsp;Excellent communication and interpersonal skills with the ability to build rapport with clients and stakeholders.&nbsp;</li><li>Proficiency in CRM software and sales analytics tools.</li><li>Demonstrated ability to think strategically in a customer-centric approach.&nbsp;</li><li>Results-driven and able to thrive in a fast-paced, dynamic environment.&nbsp;</li><li>Adaptable and proactive in addressing challenges and seizing opportunities.<br><br></li></ul><div><strong>Why You Want to Work Here:</strong></div><ul><li>Outstanding benefits package, including 6% 401(k) match</li><li>Free Wellness Clinic staffed by a Nurse Practitioner</li><li>A caring, friendly remote work environment&nbsp;</li><li>The opportunity to positively impact ministries</li></ul><div><br></div><div>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div><div><br><strong>About Us:<br></strong>Since 1978, ACS Technologies (“ACST”) has served the faith-based community, building software to help ministries lead with less stress and more accuracy. ACST enables churches to handle every vital area of their ministry from finances to relationships. We're now the leader in the industry but we've got more work to do, and we need the right talent on board to help with our mission of serving churches with tomorrow's technology.</div>

Sales Manager

<div>The Marketing Specialist (MS) will oversee all of Gospel in Life's current social media channels and any untapped or future networks. The MS will also execute our monthly social media campaigns, including email campaigns to donors, landing page creation and oversee the process of our physical letter mailings that we send out 5-6 times a year. Additionally, the MS will provide audio and video post-production support for various marketing projects.<br><br>PRINCIPAL DUTIES AND RESPONSIBILITIES<br>Social Media (Primary)</div><ul><li>Utilize our library of sermons and other content, primarily from Tim Keller, to create written, audio and/or video posts to social media.</li><li>Work with the GinL Content Manager on finding the right content to pull from every day,<br>including the 3 sermons per week on our sermon podcast.</li><li>Within 3 months of hiring, the goal will be to post every day to our major social platforms.</li><li>Create a social content calendar that's scheduled at least two weeks in advance and is regularly<br>reviewed by the Content Manager and the Director of MMO.</li><li>Keep up to date and follow best posting practices for each platform.</li><li>Work with the Director of MMO on research and strategy for untapped platforms, including<br>LinkedIn, TikTok, Pinterest and YouVersion.</li><li>Work with the Director of MMO and our outside agency to learn the ins-and-outs of our paid<br>ads strategy and platforms.</li></ul><div><br>Website Landing Pages:</div><ul><li>Use the monthly strategy doc to create multiple landing pages per month for the following month's campaign, usually a book offer.</li><li>Work with the Content Manager on gathering any design assets to be used on the landing pages.</li><li>Work with our outside agency to implement the correct tracking codes and URL parameters on each<br>landing page.</li><li>On the first day of the campaign, switch or reroute any URL redirects (like /give).</li></ul><div><br>Email Marketing:</div><ul><li>Work with the team on our monthly email campaigns to subscribers, donors and prospective donors. Assist with copywriting, proofreading and strategy.</li><li>Taking the prewritten copy and monthly strategy doc, create 5-6 emails per month in Mailchimp, send<br>proofs to necessary parties and then schedule the emails according to the strategy doc.</li><li>Work with the team on optimizing our email templates as well as our email onboarding for new<br>subscribers and different audience segments.</li><li>Help maintain a healthy email list, with proper audience segmentation, regular re-engagement<br>campaigns for lapsed subscribers and purging when necessary.<br><br></li></ul><div>YouTube:</div><ul><li>Create additional new sermon videos out of audio only sermons files utilizing our "audiogram" template. Improve the template where possible.</li><li>Create an editorial calendar strictly for YouTube content.</li><li>Monitor YouTube for channels uploading GinL copyrighted content without permission and utilize<br>YouTube DMCA tools to submit official takedown notices against channels that upload our copyrighted<br>content.</li><li>Work with the Director of MMO on optimizing the GinL YouTube channel, including everything from<br>thumbnail design, intros/outros, titles, descriptions, in-video links, SEO and cross-linking videos.<br><br></li></ul><div>Mailed Letter Campaigns:</div><ul><li>Work with the GinL Senior Director, Content Development Specialist and our outside agency on creating 4 to 6 physical mail campaigns that go out each calendar year. One per quarter and one for year-end appeal, plus occasional special campaigns.</li><li>Oversee the entire process, work with the team on finalizing the letter and collateral materials included<br>in the mailing, generate the list of recipients from our database, work with our designer on importing all copy into standard layout, work with our local printer to ensure letters are mailed on time.</li></ul><div><br>Website:</div><ul><li>Assist the Director of MMO and Content Manager with updating and maintaining the GinL website and any secondary GinL managed websites.</li><li>Assist the GinL team with proofreading and publishing the Life in the Gospel Quarterly journal.</li><li>Work with the Director of MMO to help optimize all GinL websites for email acquisition, donor<br>campaigns, onboarding systems and conversions, and implement conversion tracking and other<br>analytics tools.</li></ul><div><br>Education/Experience:</div><ul><li>Bachelor’s degree in Marketing or related field preferred, or a combination of education and experience</li><li>2-4 years of full-time experience in digital marketing and/or social media management</li><li>Non-profit experience preferred</li></ul><div><br>Technical/Software Knowledge:</div><ul><li>Social Media Schedulers and Analytics tools (Hootsuite, Sprout Social, Later, etc.)</li><li>Canva, Figma or similar design software</li><li>WordPress</li><li>Veed.io, Adobe Premiere or similar video creation software</li><li>Mailchimp or similar email software</li><li>Google Analytics</li><li>Virtuous CRM, RaiseDonors and/or Salesforce</li><li>Monday.com, Trello or similar project management tools</li></ul><div><br>Location:<br>While we’re open to remote, preference will be given to candidates local to the NYC region (or willing to relocate). The Gospel in Life team has a hybrid office schedule and while flexible, in person office attendance is strongly encouraged every Monday, Wednesday and Friday. GinL offices are currently located in Long Island City near the 7 and G trains.</div>

Marketing Specialist

<h3>COME CHANGE THE WORLD WITH US!</h3><div>The Digital Marketing Specialist at Faith Driven Movements is a results-driven professional who thrives in a fast-paced environment. As part of the central communications team, serving multiple brands including Faith Driven Entrepreneur, Faith Driven Investor, Solving the World's Greatest Problems, and Pastors &amp; Entrepreneurs, this individual will be responsible for driving growth across digital spaces including social media channels and websites. This role demands an autonomous, forward-thinking individual who is not afraid to take risks, be edgy, and move quickly to capitalize on trends and opportunities. The ideal candidate has a proven track record of growing social media following and engagement and driving measurable marketing results, with 5 years of digital marketing experience.<br><br></div><h3>Who You Are</h3><div>You are a bold, fast-paced digital marketer who thrives in a creative and dynamic environment. You have a passion for driving growth and are always looking for new ways to engage audiences and deliver results. You’re not afraid to take risks, be edgy, and move quickly when opportunities arise. Your proactive approach allows you to spot trends and capitalize on them before others. Rather than a strategist, you are a high-capacity integrator who can understand and implement the broader strategy across digital channels.</div><div><br>You’re autonomous and able to work independently, yet you know the importance of collaboration and are skilled at working with cross-functional teams. With a keen understanding of the latest social media platforms and AI-driven tools, you’re able to strategically grow an audience, engage followers, and drive meaningful website traffic. You’re highly results-oriented, and your past achievements speak to your ability to deliver real, measurable growth.<br><br></div><div><strong>JOB SUMMARY</strong></div><ul><li><strong>Content Sharing &amp; Amplification:</strong><ul><li>Recognize and seize opportunities to share content across digital platforms, ensuring alignment with brand messaging and goals.</li><li>Collaborate with the video content team, social media manager, and community team to amplify key messages and campaigns.</li></ul></li><li><strong>Social Media Growth &amp; Engagement:</strong><ul><li>Work alongside the Social Media Manager to monitor social media trends, current events, and media coverage to identify timely opportunities to spark discussions and share relevant content.</li><li>Develop and implement strategies to grow social media followers and increase engagement across key platforms (YouTube, Facebook, Instagram, LinkedIn, etc.).</li><li>Actively engage with followers through comments, direct messages, and interactive content, fostering discussions and building community.</li></ul></li><li><strong>Paid Social Media Advertising:</strong><ul><li>Create, manage, and optimize paid social media ad campaigns to drive growth and engagement with a focus on LinkedIn.</li><li>Analyze performance data to refine ad strategies and maximize return on investment (ROI).</li></ul></li><li><strong>Leveraging AI Tools for Marketing Optimization:</strong><ul><li>Utilize AI-driven tools to analyze social media trends, automate repetitive tasks, and enhance the effectiveness of marketing campaigns.</li><li>Implement AI insights to refine content strategies, audience targeting, and engagement tactics.</li></ul></li><li><strong>Website Optimization:</strong><ul><li>Manage website content updates, continuously identifying opportunities to enhance value by sharing relevant and engaging content.</li><li>Develop and implement strategies to drive traffic to Faith Driven websites, increasing user engagement with content and resources. Ensure seamless integration between YouTube channels, social media platforms, and the website to drive lead generation.</li><li>Leverage SEO best practices and collaborate with internal teams to optimize content, improving search engine visibility and rankings.</li></ul></li><li><strong>Collaboration Across Teams:</strong><ul><li>Work closely with the social media manager to align content strategy and messaging across platforms.</li><li>Partner with the community team to identify opportunities for social engagement and content amplification.</li><li>Support the broader marketing and communications efforts, ensuring alignment with overall organizational goals.<br><br></li></ul></li></ul><h3>SKILLS &amp; EXPERIENCE</h3><ul><li>5+ years of digital marketing experience, with a strong focus on digital growth and engagement.</li><li>Proven track record of increasing followers, engagement, and website traffic through both organic and paid strategies.</li><li>Experience creating and managing paid social media campaigns (Facebook Ads, Instagram Ads, LinkedIn Ads, Youtube Ads, etc.).</li><li>Strong understanding of social media platforms, trends, and best practices, including active community engagement and real-time content sharing.</li><li>Experience with Google Analytics, Google Ads, Fb Ads Manager and LinkedIn Ads.</li><li>Ability to recognize and seize timely opportunities for content sharing, including current events and media coverage.</li><li>Creative thinker with a "go-getter" attitude; comfortable working independently and taking risks.</li><li>Proficiency in using AI tools for digital marketing, including social media automation, content optimization, and audience insights. Experience with AI platforms for data analysis and campaign management is a plus.</li><li>Strong analytical skills with the ability to interpret data and adjust strategies accordingly.</li><li>Excellent written and verbal communication skills, with a knack for creating compelling, engaging content.</li><li>Experience working in a collaborative environment, coordinating with multiple teams to align strategies and goals.</li><li>Familiarity with SEO best practices and tools for driving website traffic growth is a plus.<br><br></li></ul><div><br></div><div><strong>SUCCESS PROFILE</strong></div><div>To be effective in this role, you must be…</div><div><br></div><ul><li><strong>Mature in the Christian Faith</strong> and passionate to make a difference. As a mission driven, non profit ministry, we need someone who is deep in their faith, understands the “why” we are called to this work and what guides how we do it.&nbsp;</li><li><strong>Passionate about Serving High Capacity Entrepreneurs and Investors - </strong>Entrepreneurs and Investors are a unique people group. Highly driven, mission minded. Always on. As entrepreneurs and investors ourselves, it's who we feel deeply called to. The ideal candidate would have both an understanding and experience working closely with entrepreneurs.&nbsp;</li><li><strong>High Energy </strong>- Virtual is tough. We need someone who has a deep well of energy and ideas for fostering a team environment. Be willing to go the extra mile to ensure each employee is supported.</li><li><strong>Adaptable to Change and Entrepreneurial Environments - </strong>We’re a fast paced, entrepreneurially minded organization. We need someone in this role that can work at that pace and help support the team as they launch into new opportunities.&nbsp;</li><li><strong>Servant Hearted and Collaborative with Others</strong> - Be an excellent collaborator and communicator with a desire to work cross-functionally and a willingness to advocate for ideas while being open to different perspectives and supporting the leadership of the ministry.&nbsp;</li><li><strong>Fast Paced and Hard Working- </strong>Thrive in an entrepreneurial, fast-paced, and growing environment. Act as a self-motivated driver and leader, who can work autonomously, but also willing to take feedback and direction from a team to improve the process. Serve as a results-oriented leader with a “get stuff done” attitude that drives results. Be comfortable and confident rolling up your sleeves and doing the work yourself. We’re always shaping strategy together. We’re a lean team, and we all pitch in to make sure everything we release into the world is excellent and inspiring.</li></ul><div><br><br></div><div><strong>LOCATION</strong></div><div>We are a remote team of 40+ people that partner with hundreds of volunteers and partners to advance the mission. Team members work in any location, although core team working hours are largely in the US. The team at Faith Driven is spread out around the world from Singapore, San Francisco, Dallas, Nairobi, and places in between. For this particular role we are looking for someone who is in the Eastern or Central Time Zones of the US that can overlap with most team members.</div><div><br></div><div><strong>BENEFITS</strong></div><ul><li>Salary Based on Experience</li><li>Family medical benefit reimbursement program for full time roles</li><li>Paid maternity leave and additional financial support for adoption, fertility for full time roles</li><li>Date Nights. Reimbursement for quarterly date nights each quarter &amp; annual weekend away.</li><li>Retirement program with up to 5% company match available for full time roles</li><li>13 Paid Holidays and Unlimited, Flexible Time Off Policy</li></ul>

Digital Marketing Specialist

<div><strong>Location</strong>: Hybrid / Remote<br><strong>Submission deadline</strong>: Rolling<br><br><strong>What Servant Keeper is All About</strong> <em>Are you the right person for our team?</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for the ministries we serve. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to be the go-to church management software and payments solution for small- &amp; medium-sized ministries. Our<br>flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.<br><br>Our Core Values are having a servant heart, exercising grit to get more done with less, being never satisfied with the status quo, engaging in our community, and to do what you say you are going to do. Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody the Core Values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>The Marketing Manager will own responsibility for lead generation and customer communications. You are a customer and brand evangelist and methodical, results-driven marketing leader. You have strong technical skills and the ability to perform hands-on marketing tasks, while also considering the big picture and planning through the details to execute through others effectively. You’ll develop a broad and deep understanding of the marketplace, our competitors, and how to baseline and grow our market footprint to be the solution of choice. You will strategize, manage campaigns, and oversee the marketing team while also executing tactical marketing tasks as needed. Inherently, you are a polished and relatable communicator, with an innate ability to inspire team members and external agencies to exceed goals and deliver results. Of course, you don’t work alone; as a values-based servant leader, you will work with teams and leaders across our organization to ensure we knock it out of the park on our revenue goals!<br><br><strong>Responsibilities</strong><br><em>Strategic Leadership</em></div><ul><li>Develop, implement, and oversee comprehensive marketing strategies that align with the company's ambitious growth goal of doubling recurring revenue over the next 3 years</li><li>Lead and manage a team of marketing professionals (including external agencies) to ensure smooth execution of marketing initiatives</li><li>Collaborate with cross-functional teams including sales, product, and customer service to increase product usage, drive brand awareness, and generate leads</li><li>Manage marketing budgets, allocate resources effectively, and measure ROI of marketing activities</li><li>Plan, execute, and measure success of multi-channel marketing campaigns (email, social media, PPC, SEO, and content marketing)</li><li>Analyze performance metrics to make data-driven decisions, optimizing campaigns for lead generation and conversion</li><li>Ensure consistent branding and messaging across all materials and channels</li><li>Make recommendations to pricing and packaging, product improvements, and account management strategies to maximize revenue opportunity</li><li>Serve as a key company leader - be a culture evangelist, motivate the broader team, propel cross functional communication, engage in quarterly/annual planning sessions, drive company strategy</li></ul><div><br><em>Content &amp; Creative Oversight</em></div><ul><li>Oversee the development of marketing collateral, including blogs, webinars, whitepapers, case studies, emails, social media content, and more</li><li>Ensure the consistency of the brand’s voice and tone across all content and communication channels</li></ul><div><br><em>Technical Marketing Execution (as needed)</em></div><ul><li>Use CRM tools and marketing automation platforms (Salesforce and Pardot) to track leads, measure engagement, support the sales team’s weekly cadences, and manage email marketing</li><li>Use Webflow to make necessary edits to the website as the need arises; also work with our external design agency to make more extensive changes to the website</li><li>Manage SEO efforts, including keyword research, on-page optimization, link building and content updates</li><li>Set up and optimize Google Ads, Facebook Ads, and other PPC campaigns</li></ul><div><br><strong>Requirements</strong></div><ul><li>Experience: 5+ years in marketing, with at least 2 years in a managerial role and a track record of expanding brand awareness, lead generation, and product usage</li><li>Technical Marketing skills:<ul><li>Proficient in digital marketing tools (Google Analytics, AdWords, Facebook Ads Manager)</li><li>Experienced with CRM and marketing automation platforms (e.g., HubSpot, Salesforce, Pardot)</li><li>Strong understanding of SEO/SEM strategies</li><li>Experience with graphic design tools (e.g., Adobe Creative Suite, Canva) or basic video editing skills</li><li>Prior experience in a high-volume B2B marketing or SaaS environment, ideally with a focus on ministries, non-profits, and/or mission-minded organizations</li></ul></li><li>Analytical Mindset: Strong ability to interpret data and make data-driven decisions</li><li>Creativity: Proven ability to develop creative, engaging campaigns</li><li>Communication Skills: Strong verbal and written communication skills</li><li>Project Management: Ability to juggle multiple projects and timelines effectively</li><li>Team Leadership: Demonstrated experience in building, inspiring, and managing a high-performing marketing team in a high-growth environment while driving cross-functional processes</li><li>Business skills: Exceptional strategic planning, business acumen, leadership, communication, and relationship skills</li></ul><div><br><strong>Benefits</strong><br>• Mission-driven company and team<br>• Competitive salary (commensurate with experience)<br>• Unlimited PTO<br>• Competitive medical, dental, and vision insurance<br>• Short- and long-term disability<br>• Life insurance<br>• HSA and FSA options<br>• 401(k) plan with match<br>• Wellness resources</div>

<div><strong>Location: </strong>Golden, CO</div><div><br><strong>Hours</strong>: Full-time</div><div><br><strong>Position Mission</strong></div><div>FOCUS is seeking a Web/Email specialist with a passion for digital evangelization and a knack for technical excellence. As part of our marketing team, you will play a role in advancing our mission to share the hope and joy of the gospel. Your responsibilities will include supporting our email marketing campaigns, maintaining and updating our websites, creating compelling content, and leveraging data and analytics to drive engagement.</div><div><br><strong>Position Responsibilities</strong></div><div><br><strong>Email Marketing</strong></div><ul><li>Support the planning and execution of email marketing campaigns, including design, layout, scheduling, and tracking.</li><li>Implement A/B testing for email campaigns to identify the most effective strategies.</li><li>Analyze and report on campaign performance, providing regular reports on open rates, click-through rates, conversions, and other key metrics.</li></ul><div><br><strong>Website Management</strong></div><ul><li>Ensure that our websites are regularly updated with content that is timely, accurate, and engaging.</li><li>Utilize HTML/CSS to implement design updates and improving the user experience.</li><li>Recommend improvements for the website's functionality and design, based on user feedback, best practices, and analytics.</li></ul><div><br><strong>Content Creation</strong></div><ul><li>Collaborate with the marketing team to create content for the website and email campaigns.</li><li>Assist in creating visual assets for web and email use, with proficiency in design software like Adobe Creative Suite and Canva.</li></ul><div><br><strong>Reporting and Analytics</strong></div><ul><li>Monitor and evaluate website and email campaign performance using tools like Google Analytics.</li><li>Develop regular reports detailing website traffic, user behavior, email campaign performance, and SEO effectiveness.</li><li>Use insights from data to suggest improvements to digital marketing strategies</li></ul><div><br><strong>SEO</strong></div><ul><li>Support the implementation of SEO best practices on FOCUS websites, including keyword research, on-page optimization, and link-building.</li><li>Track and report on SEO performance, recommending adjustments to improve website visibility and organic traffic.</li></ul><div><br><strong>Continuous Improvement</strong></div><ul><li>Stay up-to-date on the latest trends and advancements in web and email marketing, SEO, and related technologies.</li><li>Suggest ways to incorporate new trends and technologies into our digital marketing efforts.</li></ul><div><br><strong>Qualifications</strong></div><ul><li>A solid understanding of digital marketing principles, with a focus on web and email marketing.</li><li>Basic proficiency in HTML/CSS preferred</li><li>Strong analytical skills and attention to detail.</li><li>Familiarity with SEO and web traffic metrics.</li><li>Practical experience with Google Analytics</li><li>Experience with marketing automation/CRM platforms, such as Hubspot.</li><li>Experience with email marketing platforms (e.g., Mailchimp, Hubspot)</li><li>Experience with Adobe Creative Suite or similar design software.</li></ul><div><br><strong>Compensation &amp; Benefits</strong></div><div>For this role, we anticipate paying <strong>$55,000 - $65,000/year</strong>. <strong>(This role is also eligible for bonus pay.)</strong> This range is an estimate. The actual amount may be higher or lower than the provided range and will be adjusted based on various factors including qualifications, experience, abilities, geographic location, and duties.</div><div><br>Personal Mission Partner Development (MPD) is one way in which the FOCUS Mission Foundation invites others to be on mission with us through the gift of their financial support. In this position, the <strong>Marketing Email and Web Specialist</strong> will be expected to fundraise a minimum of $3,260 per month to support their work with the FOCUS Mission Foundation. To thrive in serving the mission, the candidate will receive world-class training in this area and ample time to engage in their fundraising efforts.&nbsp;</div><div>As a FOCUS Mission Foundation staff member, you and your family will have access to several benefits that are designed to help care for the whole person and make your career with us rewarding. You will receive:</div><ul><li>Medical, Vision and Dental insurance</li><li>Ability to contribute to a Health Savings Account</li><li>Employer-provided life insurance</li><li>Long-term disability insurance</li><li>Option to purchase additional life insurance for yourself, your spouse and your child(ren)</li><li>403(b) retirement plan with a discretionary employer-match for eligible staff</li><li>Option to purchase LifeLock Identity Protection</li><li>Integrity-based Paid Time Off</li><li>Paid parental leave</li><li>We observe many paid holidays recognized by fellow Americans and also some of the feast days of Holy Mother Church. In addition, we recognize the Sacred Christmas Respite by closing the office from December 24-January 1 each year.</li></ul><div><br>Eligibility for benefits depends on the type of position you hold (full-time, part-time or temporary), and your tenure with FOCUS Mission Foundation. Specific benefits may change at our discretion.&nbsp;</div>

Marketing Email and Web Specialist

<div>The expected salary range for this position is $103,800.00 - $129,740.00. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.</div><div><br>This UX Designer leads, mentors, guides, and contributes to the User Experience discipline across all IT development teams. At this career level, the incumbent generally applies analytical as well as creative ideas to a design engagement independently or participates as a team member for major, complex, or international initiatives. He or she may coach and oversee the work of other architects.</div><div><br><strong>What will I do?</strong></div><ul><li>Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.</li><li>Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.</li><li>Collaborates closely with developers, product managers and other development team members to maximize the user experience.</li><li>Working closely with software developers, trains them to create and improve wireframes, prototypes, user flows, mockups, style-guides and other artifacts of the design process.</li><li>Contribute to establishment of design guidelines, best practices and standards, leveraging up-to-date and emerging design patterns and trends.</li><li>Ensures that a consistent design language is applied across the product by maintaining consistency in visual elements and behavior.</li><li>Conducts user research and evaluates user feedback in collaboration with other development team members and business leaders.</li><li>Develops and manages user personas in order to accurately design products for Compassion users such as employees and sponsors.</li><li>May coach and provide expertise to other professionals and support staff in the user experience discipline.</li></ul><div><br><strong>What do you bring?</strong></div><ul><li>The ability to create and maintain a design system, pattern library and re-useable components</li><li>UI best practice on visual affordance, interactions, and UI best practice</li><li>Research metrics validating the visual interactions chosen</li><li>Social Media visual design experience</li></ul><div><br><strong>Why work here?</strong></div><ul><li>The mission: Join a team that is motivated to release children from poverty in Jesus’ name.</li><li>Our benefits: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.</li><li>Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.</li></ul>

UX Designer III

<div><em>Candidates local to Phoenix, AZ will be prioritized at this time</em></div><div><br><strong>Position Summary</strong></div><div>We are seeking a strategic and results-driven Director of Customer Success to lead our quota carrying Mid Market and Enterprise Customer Success teams. Reporting to our Chief Customer Officer, you will be responsible for ensuring our customers achieve their desired outcomes while maximizing the value they receive from our products and services. You will also own retention and expansion for all Virtuous customers across all Virtuous products. This role requires a blend of people leadership, strategic thinking, and hands-on execution to drive customer retention, renewals, and revenue growth.&nbsp;</div><div><br><strong>Responsibilities</strong></div><ul><li><strong>Own and optimize customer journey</strong><ul><li>Establish and promote a vision for an exceptional end-to-end customer experience tailored to the unique needs of nonprofits</li><li>Create standardized Success Plans for customers across all Virtuous product lines, ensuring consistency and excellence in service delivery</li><li>Define and oversee key lifecycle processes, including the executive sponsor program to build strategic relationships, executive business Review processes to assess satisfaction and growth opportunities, and renewal and expansion playbooks to drive customer renewals and product usage</li><li>Develop standard presentation materials for lifecycle plays, ensuring all customer-facing teams have the tools they need to effectively communicate value and progress</li><li>Personally manage escalations from your direct reports, and follow a methodical escalation process to Chief Customer Officer and/or customer executive sponsors</li></ul></li><li><strong>Drive customer value</strong><ul><li>Collaborate with Director of Customer Onboarding and Services to optimize time to value</li><li>Understand change management best practices for nonprofits</li><li>Enable CSMs to deeply understand our customers’ objectives and become a trusted right-hand advisor</li><li>Define, drive, and demonstrate the value (ROI) delivered to customers</li><li>Collaborate with Marketing to generate customer facing resources that enable CSM retention and expansion opportunities</li></ul></li><li><strong>Lead cross-functionally to drive customer success</strong><ul><li>Define organization-wide responsibilities for each stage of the customer journey</li><li>Gather feedback from other departments, including Sales, Services, Support, Product, and others, to improve the customer experience</li><li>Collaborate with other Virtuous leaders to refine company-wide definition of ideal customer profile</li><li>Help foster company-wide culture of Customer Success</li></ul></li><li><strong>Maximize CS specific platforms and tools</strong><ul><li>Facilitate the adoption of essential processes in ChurnZero</li><li>Ensure ChurnZero is our company’s single source of truth for customer health</li><li>Create and/or refine dashboards to measure customer success</li><li>Work with CCO and CX Operations Manager to refine ChurnZero ChurnScores periodically over time</li><li>Generate strategies for high-touch teams to leverage ChurnZero and enhance low-touch digital customer journeys</li></ul></li><li><strong>Own key metrics for your team and for Virtuous</strong><ul><li>Gross renewal rate</li><li>Net renewal rate</li><li>Expansion revenue</li><li>Virtuous Payments Growth Rate</li><li>Customer generated stage 2 pipeline for sales</li><li>NPS</li><li>Employee NPS</li><li>Own the financial model for your team, including projections of costs and new hires, and forecasts of renewal and upsell rates</li></ul></li><li><strong>Recruit, mentor, and inspire a world-class team</strong><ul><li>Build a pipeline of great CSM candidates to meet the needs of our quickly growing team.</li><li>Establish an effective interview process</li><li>Establish performance expectations and growth paths for team members and provide regular relevant feedback</li><li>Transition out underperforming team members</li><li>Develop enablement strategies for CSMs</li><li>Cultivate a culture of customer delight by adopting a "best for Virtuous, best for the customer" approach.</li><li>Revise CSM compensation plans annually or as necessary</li><li>Determine the segmentation of the customer base and align the team structure and levels accordingly</li></ul></li></ul><div><br><strong>You Must Have</strong></div><ul><li>6+ years of experience in Customer Success or Account Management roles, with at least 3+ years in a leadership capacity</li><li>Experience overseeing managers</li><li>Proven track record of managing a Customer Success team and driving team performance metrics</li><li>Strong understanding of SaaS business models and experience in a SaaS environment&nbsp;</li><li>Nonprofit knowledge and experience preferred&nbsp;</li><li>Exceptional leadership, communication, and interpersonal skills</li><li>Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions</li><li>Experience implementing and/or managing customer success platforms or CRM systems (e.g., Hubspot, ChurnZero) is a plus</li></ul><div><br><strong>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul><div><br><strong>About Us</strong></div><div>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div>&nbsp;</div><div>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul>

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