<div><strong>Job type</strong>: Permanent</div><div><strong>Location</strong>: Remote or hybrid if within 60 miles of USHQ in <a href="https://maps.app.goo.gl/uS6nkGxV3avbz2sS8">Federal Way, WA</a></div><div><strong>Experience level</strong>: Senior</div><div><strong>Role</strong>: Full-stack web developer and domain architect</div><div><strong>Industry</strong>: Enterprise, non-profit charity</div><div><strong>Salary:</strong> $119,300 - $202,800 (typically $120,000 - $170,000). DOE.</div><div><strong>Company size</strong>: 1,000+<br><br></div><div>We are seeking an exceptional Principal Software Development Engineer with a proven history of leading teams to deliver high-quality web apps. This role is ideal for someone with a passion for developing quality websites, web apps, and eCommerce platforms who strives to elevate our web-based experiences. In this exclusive position, you will translate solution architecture into actionable tasks, guiding the team in writing high-quality, reusable code that adheres to best practices. You will be skilled at converting business narratives and technical directions from solution architects into well-documented stories, complete with flow diagrams, architecture docs, and patterns as needed. As the domain architect for the web on our Apps team, you will be responsible for full-stack development, code reviews, and providing thought leadership on engineering principles such as single responsibility, loose coupling, YAGNI, etc. The ideal candidate is a collaborative team player committed to delivering the highest quality web applications.</div><div>As a developer for World Vision, you are building the tools that will lead to a better life for thousands of children in the most vulnerable places around the world. At World Vision we are going to the ends of the earth, often where no one else goes, to pull up the roots of poverty and plant the seeds of change. Help us carry out our Christian organization's mission, vision, and strategies by building customer-facing websites, web apps, and other digital properties.</div><div><br><strong>What You Will Do</strong></div><ul><li>Lead development for some of our most important projects, from pixels to database.</li><li>Roughly 25% of the time on architecture/work breakdown; 50% writing code; and 25% coaching, reviewing, and advocating for good engineering principles with other devs. This is not a people management role.</li><li>Take technical direction from Solution Architects and break down work into consumable, understandable, and well-written tasks for the development team.</li><li>Work with other Domain Architects to brainstorm ideas and discover creative and innovative ways to develop solutions that are reusable and sustainable.</li><li>Implement and coach the less senior developers best practices such as Loose Coupling, KISS, DRY, BDUF, YAGNI, Separation of Concerns, Single Responsibility etc.</li><li>Write high-quality software in technologies like JavaScript with ReactJS, HTML5, CSS, WS, WordPress, PHP, MySQL, Node.js, Azure, Twilio, Auth0, and others.</li><li>Write high-quality, WordPress themes, plugins, and APIs built to standards.</li><li>Develop core eCommerce capabilities across the organization.</li><li>Contribute and help develop our entire SDLC.</li><li>Take ownership of solutions and project deliverables and clearly communicate project dependencies, blockers, changes, and limitations.</li><li>Enhance the productivity and velocity of the team by your expertise, coaching, and clarity.</li><li>Contribute to the architecture of our online experiences across all parts of the organization: web, financials, CRM, marketing automation, EDW, and others.</li><li>Contribute to the DevOps process and tool building.</li><li>Collaborate with other engineers, TPMs, Product Owners, Designers, and Business Units.</li><li>Collaborate with support team, QA team, and digital solutions team.</li><li>Keep Christ central in individual and corporate life. Actively participate in and contribute to the spiritual disciplines of the organization (e.g. Christian conduct, chapel, prayer, worship, devotions, and leadership of devotions). Incorporate World Vision Core Values into decisions within scope of role.&nbsp;</li></ul><div><br><strong>Who You’ll Work With</strong></div><ul><li>Solution architects and other domain architects</li><li>Other full-stack and front-end developers on the Apps team</li><li>QA testers</li><li>DevOps and Oncall for all support, maintenance, and on-call duties</li><li>Technical Program Managers who will help identify and break down work</li><li>Product Managers and UX designers envisioning excellent user experiences</li><li>API developers on our backend enterprise Web Services team</li><li>Architects of various aspects of our system</li></ul><div><br><strong>Required Experience</strong></div><ul><li>Bachelor's degree or equivalent, relevant work experience.</li><li>In addition to education or education equivalent, requires 8 or more years of work experience in web software development.</li><li>Excellent verbal and written communication skills.</li><li>Expertise in communicating complex ideas through diagrams and documentation.</li><li>Expertise working with a team of developers in the same codebase.</li><li>Expertise in JavaScript, ReactJS, HTML, and CSS.</li><li>Expertise in PHP and WordPress.</li><li>Expertise with eCommerce.</li><li>Experience managing and configuring software in a cloud-based environment (e.g., Azure, AWS, GCP, etc.)</li><li>Experience with API development and integrations.</li><li>Experience in writing details for stories/tickets.</li><li>Experience with agile/scrum and Kanban methodologies.</li><li>Experience launching consumer-facing software solutions.</li></ul><div><br><strong>Salary Range &amp; Benefits</strong></div><div>Your compensation and benefits are important to you so they’re important to us. The salary range for this role is $119,300 - $202,800. Applies to locations with a market similar to our U.S. HQ in the Greater Seattle area. A different range may apply based on your work location. The typical hiring range is $120,000 - $170,000. Job offers within the range are based on relevant job qualifications and pay equity. Job offers within the range are based on relevant job qualifications and pay equity. World Vision employees see our <em>Salary Administration Guidelines</em> and <em>My Life My Benefits</em> pages on our organization intranet known as The Vine. Please indicate the range you're targeting when asked during the application process. In addition, we have a robust and comprehensive benefits package to round out our total compensation package.</div>

Principal Software Development Engineer

<div><strong>GENERAL SUMMARY</strong></div><div><strong>&nbsp;</strong></div><div>We are seeking technical, highly skilled team members with experience overseeing the quality of software through every stage of the software lifecycle. This team member will work alongside other BSF team members, BSF volunteers, and external vendors. You will be responsible for ensuring BSF’s software and products meet BSF’s standard for excellence in user experience and support of BSF’s Bible studies.</div><div><br>&nbsp;You will work on a project team, which includes Technical Leads, UI/UX specialists, Business Analysts, Developers, and Engineers to build and deliver software enhancements and defect fixes. You'll be involved in reviewing and understanding customer-approved requirements in the early stages of the project and working with the BAs and Developers to ensure the enhancements and defect fixes are properly functioning and minimize negative impacts on the system/application. Your primary duties on the project will include understanding desired system/application functionality to ensure design specifications and expected results are met during testing phases, while also working closely with the development team and Product Owners to clarify and address any issues identified by users and testers. You may be expected to contribute to various types of documentation, including testing plans; test results; identifying SMEs for UAT, and project deliverables.</div><div>&nbsp;</div><div>The Software Quality Analyst will help BSF deliver quality technology products to our users to enhance their in-depth study of God’s Word.&nbsp;</div><div>&nbsp;</div><div><strong>ESSENTIAL TO THE POSITION</strong></div><div><strong>&nbsp;</strong></div><div>Must have received Jesus Christ as his/her personal Savior and be in full agreement with the Bible Study Fellowship Statement of Faith, Human Sexuality Policy, Core Values and Cultural Commitments. Experience developing and directing testing plans for users of varying levels of technical understanding.&nbsp; Excellent troubleshooting and problem resolution skills, and ability to clearly document issues and steps to resolve issues in a way that is reproducible by others.&nbsp; Understanding of the Software Development Lifecycle (SDLC).&nbsp; Understanding of Agile framework</div><div>&nbsp;</div><div><strong>PRINCIPAL DUTIES &amp; RESPONSIBILITIES &nbsp;</strong></div><ul><li>Develop, document, and maintain test plans, test cases, and other testing artifacts</li><li>Recruit, train, and coordinate volunteer testers</li><li>Collaborates with product teams to advocate for the user experience through all stages of product development</li><li>Provides input into the TPMs design based on defined user acceptance criteria</li><li>Reviews proposed implementations and participates in demos to assess usability, identify potential problems, and ensure user experience meets BSF’s standards for quality</li><li>Reviews documented QA test results by development vendors to confirm that defined quality standards have been met and coordinates user acceptance testing with vetted field volunteers</li><li>Ensures quality control by developing testing standards, methods, and procedures to determine product quality and release readiness</li><li>Identify, document, and track defects throughout testing</li><li>Investigates user problems and supports root cause analysis</li></ul><div>&nbsp;</div><div><strong>CORE COMPETENCIES</strong></div><ul><li>Attention to Communication: The ability to ensure that information is passed on to others who should be kept informed.</li><li>Customer Orientation: The ability to demonstrate concern for satisfying one's external and/or internal customers.</li><li>Analytical Thinking: The ability to tackle a problem by using a logical, systematic, sequential approach.</li><li>Technical Expertise: The ability to demonstrate depth of knowledge and skill in a technical area.</li></ul><div><strong>&nbsp;</strong></div><div><strong>SKILLS, QUALIFICATIONS, &amp; EXPERIENCE</strong></div><div>To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div>&nbsp;</div><div><strong>Skills:</strong></div><ul><li>Excellent communication skills.&nbsp;</li><li>Attention to detail and highly organized</li><li>Analytical mind and problem-solving aptitude.</li><li>Must be able to work in a team environment. &nbsp;</li><li>Flexibility to handle multiple tasks at the same time.&nbsp;</li><li>Experience in using Azure DevOps a plus</li></ul><div>&nbsp;</div><div><strong>Qualifications &amp; Experience</strong></div><ul><li>Bachelor’s Degree in a technical field or 4 years QA/UAT testing experience in large-scale systems projects. &nbsp;</li><li>2+ years' experience with testing IT applications and services. &nbsp;</li><li>1+ years' experience with developing testing plans.&nbsp;</li><li>Familiarity with Agile frameworks and regression testing is a plus.&nbsp;</li></ul><div><strong>&nbsp;</strong></div><div>Spiritual Requirements: Thorough understanding of the Christian faith and its doctrines and the BSF Statement of Faith. Follow Matthew 18 principles in addressing issues with fellow employees. Studying the Bible in preparation for each weekday’s group meeting. Lead staff prayer time and your table group Bible study as reasonably requested. Prepare for and attend each Day of Prayer.</div><div>&nbsp;</div><div><strong>WORKING CONDITIONS</strong></div><ul><li>Sitting for long periods of time</li><li>Possible eyestrain from looking at computer screen for long periods of time</li></ul><div>&nbsp;</div><div><strong>ADDITIONAL INFORMATION</strong></div><ul><li>This position could be considered for remote work.</li><li>All applicants, regardless of location, must be able to work during the hours of 8-5pm, CST, Monday through Friday</li><li>BSF offers major medical, dental and life insurance as well as a generous vacation policy.</li></ul>

Software Quality Analyst

<div><strong>You Will Be Responsible For:</strong></div><div>The Senior Solutions Architect will be instrumental in designing and delivering advanced solutions that bridge the gap between technology and healthcare. This role requires expertise in contact center operations, omni-channel communication strategies, and the application of AI/machine learning in healthcare contexts. The successful candidate will work closely with clients and internal teams to create tailored solutions that drive innovation and efficiency in healthcare delivery.<br><br></div><div><strong>PRINCIPAL DUTIES AND JOB RESPONSIBILITIES</strong> <strong>:</strong></div><ul><li>Collaborate closely with clients to understand their unique challenges and objectives related to contact centers, omni-channel communication, AI/machine learning, and healthcare processes.</li><li>Design comprehensive and scalable solutions that integrate contact center functionalities, omni-channel communication strategies, and AI/machine learning technologies to address healthcare-specific requirements.</li><li>Develop technical proposals and presentations that effectively communicate the proposed solutions and their benefits to clients.</li><li>Lead the implementation of solutions, ensuring alignment with industry best practices, security standards, and healthcare regulations.</li><li>Provide guidance and support to development teams throughout the project lifecycle, ensuring successful delivery within established timelines and budgets.</li><li>Stay updated with emerging technologies, industry trends, and advancements in healthcare, contact center operations, and AI/machine learning.</li><li>Act as a subject matter expert in healthcare technology, offering insights and recommendations to clients and internal stakeholders.</li><li>Collaborate with cross-functional teams, including sales, product development, and project management, to ensure seamless execution of projects.</li><li>Leads the analysis of feasibility, cost ramifications, economies, or other aspects of planned or potential programs.</li><li>Manages technical relationships with key vendors and technology development companies.</li><li>Coordinate and communicate with staff members (Contact Center Leadership &amp; IT Teams) of all levels throughout the business process.</li></ul><div>Qualifications<br><br></div><div><strong>What You Will Need:<br></strong><br></div><div><strong>KNOWLEDGE AND SKILLS REQUIRED:</strong></div><ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).</li><li>Proven experience as a Solutions Architect, with a focus on contact centers, omni-channel communication, AI/machine learning, CRM, and healthcare solutions.</li><li>In-depth understanding of contact center operations, including telephony systems, IVR, workforce management, and customer engagement strategies.</li><li>Familiarity with omni-channel communication platforms and their integration with contact center solutions.</li><li>Expertise in AI/machine learning technologies and their applications in healthcare, such as predictive analytics, natural language processing, and personalized healthcare solutions.</li><li>Knowledge of healthcare regulations and compliance standards, including HIPAA.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Strong problem-solving abilities and analytical thinking.</li><li>Ability to work collaboratively in cross-functional teams and lead technical discussions with clients.</li></ul><div><br></div><div><strong><em>KNOWLEDGE AND SKILLS PREFERRED:</em></strong></div><ul><li>Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert).</li><li>Prior experience working in a healthcare IT environment.</li><li>Knowledge of CRM systems and their integration with healthcare solutions.</li><li>Experience with cloud platforms such as AWS, Azure, or Google Cloud.</li><li>Familiarity with DevOps practices and tools.</li><li>Proven track record of successful project delivery in healthcare settings.</li></ul><div><br></div><div><strong>EDUCATION AND EXPERIENCE REQUIRED:</strong></div><ul><li>Bachelor's degree</li><li>Minimum of 7 years’ experience with at least 2 years in an IT leadership role</li></ul><div><br><strong><em>EDUCATION AND EXPERIENCE PREFERRED</em></strong> <em>:</em></div><ul><li>Master’s Degree</li></ul><div><br></div><div><strong><em>LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:<br></em></strong><br></div><div><strong><em>•</em></strong> <strong><em>Project Management Professional (PMP), Certified ScrumMaster (CSM), Certified Scrum Professional (CSP)</em></strong></div><div><strong><em>•</em></strong> <strong><em>Hyperscaler Certifications:</em></strong> <strong><em>Google/AWS/Azure Solutions Architect</em></strong></div><div><strong><em>•</em></strong> <strong><em>Cloud Telephony Certifications: Five9, Microsoft Dynamics</em></strong></div><div><strong><em>•</em></strong> <strong><em>Salesforce Certifications: Technical Architect, Systems Architect</em></strong></div><div><strong><em>•</em></strong> <strong><em>Epic Certifications: Cadence, Prelude, MyChart<br></em></strong><br></div><div>This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.</div><div><br></div><div>We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.</div>

Senior Solutions Architect

<div><strong>Experience level</strong>: Senior</div><div><strong>Role</strong>: Full-stack web developer and domain architect</div><div><strong>Industry</strong>: Enterprise, non-profit charity</div><div><strong>Salary:</strong> $117,211.56 - $197,028.55 (typically $120,000 - $170,000). DOE.</div><div><br><strong>Company size</strong>: 1,000+</div><div>We are seeking an exceptional Principal Software Development Engineer with a proven history of leading teams to deliver high-quality web apps. This role is ideal for someone with a passion for developing quality websites, web apps, and eCommerce platforms who strives to elevate our web-based experiences. In this exclusive position, you will translate solution architecture into actionable tasks, guiding the team in writing high-quality, reusable code that adheres to best practices. You will be skilled at converting business narratives and technical directions from solution architects into well-documented stories, complete with flow diagrams, architecture docs, and patterns as needed. As the domain architect for the web on our Apps team, you will be responsible for full-stack development, code reviews, and providing thought leadership on engineering principles such as single responsibility, loose coupling, YAGNI, etc. The ideal candidate is a collaborative team player committed to delivering the highest quality web applications.</div><div><br>As a developer for World Vision, you are building the tools that will lead to a better life for thousands of children in the most vulnerable places around the world. At World Vision we are going to the ends of the earth, often where no one else goes, to pull up the roots of poverty and plant the seeds of change. Help us carry out our Christian organization's mission, vision, and strategies by building customer-facing websites, web apps, and other digital properties.</div><div><br><strong>What You Will Do</strong></div><ul><li>Lead development for some of our most important projects, from pixels to database.</li><li>Roughly 25% of the time on architecture/work breakdown; 50% writing code; and 25% coaching, reviewing, and advocating for good engineering principles with other devs. This is not a people management role.</li><li>Take technical direction from Solution Architects and break down work into consumable, understandable, and well-written tasks for the development team.</li><li>Work with other Domain Architects to brainstorm ideas and discover creative and innovative ways to develop solutions that are reusable and sustainable.</li><li>Implement and coach the less senior developers best practices such as Loose Coupling, KISS, DRY, BDUF, YAGNI, Separation of Concerns, Single Responsibility etc.</li><li>Write high-quality software in technologies like JavaScript with ReactJS, HTML5, CSS, WS, WordPress, PHP, MySQL, Node.js, Azure, Twilio, Auth0, and others.</li><li>Write high-quality, WordPress themes, plugins, and APIs built to standards.</li><li>Develop core eCommerce capabilities across the organization.</li><li>Contribute and help develop our entire SDLC.</li><li>Take ownership of solutions and project deliverables and clearly communicate project dependencies, blockers, changes, and limitations.</li><li>Enhance the productivity and velocity of the team by your expertise, coaching, and clarity.</li><li>Contribute to the architecture of our online experiences across all parts of the organization: web, financials, CRM, marketing automation, EDW, and others.</li><li>Contribute to the DevOps process and tool building.</li><li>Collaborate with other engineers, TPMs, Product Owners, Designers, and Business Units.</li><li>Collaborate with support team, QA team, and digital solutions team.</li><li>Keep Christ central in individual and corporate life. Actively participate in and contribute to the spiritual disciplines of the organization (e.g. Christian conduct, chapel, prayer, worship, devotions, and leadership of devotions). Incorporate World Vision Core Values into decisions within scope of role.&nbsp;</li></ul><div><br><strong>Who You’ll Work With</strong></div><ul><li>Solution architects and other domain architects</li><li>Other full-stack and front-end developers on the Apps team</li><li>QA testers</li><li>DevOps and Oncall for all support, maintenance, and on-call duties</li><li>Technical Program Managers who will help identify and break down work</li><li>Product Managers and UX designers envisioning excellent user experiences</li><li>API developers on our backend enterprise Web Services team</li><li>Architects of various aspects of our system</li></ul><div><br><strong>Required Experience</strong></div><ul><li>Bachelor's degree or equivalent, relevant work experience.</li><li>In addition to education or education equivalent, requires 8 or more years of work experience in web software development.</li><li>Excellent verbal and written communication skills.</li><li>Expertise in communicating complex ideas through diagrams and documentation.</li><li>Expertise working with a team of developers in the same codebase.</li><li>Expertise in JavaScript, ReactJS, HTML, and CSS.</li><li>Expertise in PHP and WordPress.</li><li>Expertise with eCommerce.</li><li>Experience managing and configuring software in a cloud-based environment (e.g., Azure, AWS, GCP, etc.)</li><li>Experience with API development and integrations.</li><li>Experience in writing details for stories/tickets.</li><li>Experience with agile/scrum and Kanban methodologies.</li><li>Experience launching consumer-facing software solutions.</li></ul><div><br><strong>Salary Range &amp; Benefits</strong></div><div>Your compensation and benefits are important to you so they’re important to us. The salary range for this role is $117,211.56 - $197,028.55. Applies to locations with a market similar to our U.S. HQ in the Greater Seattle area. A different range may apply based on your work location. The typical hiring range is $120,000 - $170,000. Job offers within the range are based on relevant job qualifications and pay equity. Job offers within the range are based on relevant job qualifications and pay equity. World Vision employees see our <em>Salary Administration Guidelines</em> and <em>My Life My Benefits</em> pages on our organization intranet known as The Vine. Please indicate the range you're targeting when asked during the application process. In addition, we have a robust and comprehensive benefits package to round out our total compensation package. Additionally, merit, auto allowance, and relocation are available to eligible employees based on existing plans..&nbsp;</div><div>&nbsp;</div><div><strong>Job Location: </strong>REMOTE, US</div>

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