<div><strong>Overview<br></strong><br></div><div>Our UX team lives in the intersection of how our service transforms the lives of our users. The ideal UX Manager is focused on developing, maturing, and refining designers &amp; researchers as they hone their crafts and create excellent experiences for our customers. This means developing Design, Usability and Research disciplines that enable the UX team to deliver a consistent, coherent, and excellent experience. Critically, it also means caring well for the members of the UX team as people, and connecting them together into an effective and healthy team.</div><div>&nbsp;</div><div><strong>The Job</strong></div><div>&nbsp;</div><div>The UX Manager works alongside the UX Team and the Product Manager to prioritize user-centered improvements to the service within the Product Roadmap.</div><div>&nbsp;</div><div>The UX Manager will empower and facilitate the UX team in determining and delivering excellent experiences across a broad set of customer touch points:</div><ul><li>Four native monitoring clients (iOS, Android, Windows and Mac).</li><li>The Victory App (educational content and embedded reporting) on iOS, Android and the web.</li><li>The Home Page.</li><li>The Signup Process on Web &amp; in-app.</li></ul><div>Success in these activities requires an empowered and autonomous team of UX professionals able to adapt to changing conditions. The job of the UX Manager involves training and deploying the structure and processes that enable a distributed team to function seamlessly. The UX Manager is responsible for ensuring the UX team delivers high quality, consistent, and timely design and research that allows us to deliver a transformative service for our users.</div><div>&nbsp;</div><div>The core of the UX Manager is for the people. The UX Manager hires, trains, develops, and motivates designers and researchers towards craftsmanship and discipline. The UX Manager builds a healthy team out of empowered and healthy individuals.</div><div><strong><br>Responsibilities<br></strong><br></div><ul><li>Builds a team of designers and researchers who are respected and trusted, who have balanced work expectations, and who are encouraged to grow.</li><li>Fosters a collaborative environment, realizing the benefit of diverse perspectives requires a supportive environment where people are encouraged and comfortable working on the same project, sharing their work and listening to feedback, making the final output better than anyone would deliver on their own.</li><li>Oversees the gathering of requirements from users and stakeholders, and works with the Product Manager to determine scope and timing of upcoming work.</li><li>Leads the UX team in creation of new features based on the results from product strategy, user research, and usability testing.</li><li>Develops the environment for designers and researchers to succeed in cross-functional teams, building strong relationships with product management and strategy, marketing and technology.</li><li>Works regularly with other managers and leaders in technology, marketing and member care to build stronger patterns of work and cross-functional processes for project teams.</li><li>Ensures the the UX team’s delivery of high quality experiences for our users with consistency and coherency.</li><li>The UX Manager follows ethical UX practices.</li></ul><div><strong><br>Qualifications<br></strong><br></div><ul><li>Bachelor’s degree in User Experience Design, Human-Centered Design, Human-Computer Interaction, Interaction Design Fine Arts, Design, Design Research or related field, or equivalent experience.</li><li>Minimum ten years of experience working in a Design or User Experience field with a portfolio to demonstrate your experience.</li><li>Proven experience leading a UX team of Designers and Researchers in a primarily remote environment.</li><li>Successful contributions to multiple shipped products, solving for a variety of user needs in different problem spaces or platforms.</li><li>Has a history working with multiple designers who ship quality work in appropriate timelines.</li><li>Distinguished in one or more core UX skills, and Proficient in two or more skills:<ul><li>UX Research, UX Writing, Service Design, Information Architecture, Interaction Design, Information Design, Interface Design, Visual Design.</li></ul></li><li>Proficient in Human Skills:<ul><li>Professionalism, Communication, Collaboration, Adaptability and Confidence</li></ul></li><li>Proficient in Leadership Skills:<ul><li>Empathy, Planning, Strategic Thinking, Facilitation, Mentoring, Versatility.</li></ul></li><li>Fluent with industry tools like Adobe Creative Suite, Figma, Sketch, and similar software.</li><li>Experience working within agile and lean methodologies and tools such as GitHub, Trello, or Jira.</li><li>If a remote employee, you are willing and able to travel to Global Headquarters in Owosso, MI several times a year. Due to this, you must maintain a current, valid driver’s license and personal automobile insurance. For on-site employees, no long-distance travel is required.</li><li>The majority of your time will be spent at a desk using a phone, computer and monitor, and general office equipment. You may be required to reach with hands and arms; sit; stand; talk and hear; use your hands to finger, handle, or feel.</li></ul>

UX Manager

<div><strong>Application deadline</strong>: November 08, 2024<br><br></div><div>HOPE’s web developer plays a pivotal role in promoting our mission by developing, creating, and maintaining our web presence. As a vital member of our marketing team, you will utilize your expertise in front-end and server-side languages to create and sustain engaging digital experiences that align with HOPE’s branding, marketing strategies, fundraising goals, and organizational objectives.</div><ul><li><strong>Location:</strong> Lancaster, PA preferred; remote U.S. considered (in ET/CT time zones), United States</li><li><strong>Level:</strong> Professional</li><li><strong>Salary range:</strong> $50,000 - $65,000</li><li><strong>Type:</strong> Full-time</li><li><strong>Department:</strong> Marketing</li><li><strong>Reports to:</strong> Digital Design Manager</li></ul><div><br><strong>Responsibilities</strong></div><ul><li>Promote and fulfill the mission and vision of HOPE International. Champion HOPE International’s culture of P.A.S.S.I.O.N.</li><li>Full-stack development</li><li>Develop and implement code to create a seamless and visually captivating user experience across our web properties. (e.g. PHP, MySQL database, JavaScript, HTML, CSS, troubleshooting, debugging)</li><li>Develop, and maintain the organization’s websites, ensuring an exceptional user experience with a focus on usability and captivating visual design.</li><li>Optimize website performance &amp; reliability by maintaining the back-end architecture and database(s).</li><li>Customize and integrate data connections from various back-end services and databases with our front-end web platforms. (e.g. CMS add-ons/extensions/modules, APIs, donation/payment gateways, XML)</li><li>Collaborate with cross-functional teams, including project requestors, designers, and content creators, to deliver a cohesive and impactful user experience.</li><li>In partnership with other teammates, incorporate performance analytics to ensure digital interactions are monitored.</li></ul><div><br><strong>Qualifications</strong></div><ul><li>Personal confession of Christian faith and commitment to the mission and vision of HOPE International.</li><li>Proficient knowledge of HTML, CSS, PHP/MySQL, and JavaScript, with the ability to write clean, maintainable, and cross-browser-compatible code.</li><li>Experience using popular CSS pre-processors (e.g., Sass, LESS) and frameworks (e.g., Bootstrap) to streamline and enhance front-end development.</li><li>Familiarity with version control systems (e.g. Git).</li><li>Experience with design tools (e.g. Adobe Creative Suite, Figma).</li><li>Knowledge of modern web design standards, best practices and UI/UX design principles.</li><li>Proven experience in integrating front-end code with server-side technology, enabling seamless communication between the user interface and back-end functionality.</li><li>Knowledge of CRM integrations (e.g. Salesforce, Marketing Cloud, Blackthorn).</li><li>Strong organizational skills, including attention to detail, effective time management, and the ability to prioritize tasks in a fast-paced environment with competing demands.</li><li>Excellent analytical and problem-solving abilities, with a proactive and self-starting attitude when confronted with complex challenges.</li><li>Ability to work independently and in a team environment.</li><li>Willingness to travel domestically on occasional for team gatherings.</li><li>Experience with CMS platforms (e.g., WordPress, ExpressionEngine, Drupal).</li><li>Strong development and design portfolio showcasing previous projects, with provided URLs to demonstrate technical proficiency and creative skills.</li><li>Bachelor’s degree (computer science, web development or related degree preferred).</li><li>2 or more years of hands-on experience in web development or related field (candidates with greater experience may be considered towards the high end of the salary range).</li></ul>

Web Developer

<div><strong>Location</strong>: Hybrid / Remote<br><strong>Submission deadline</strong>: Rolling<br><br><strong>What Servant Keeper is All About</strong> <em>Are you the right person for our team?</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for the ministries we serve. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to be the go-to church management software and payments solution for small- &amp; medium-sized ministries. Our<br>flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.<br><br>Our Core Values are having a servant heart, exercising grit to get more done with less, being never satisfied with the status quo, engaging in our community, and to do what you say you are going to do. Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody the Core Values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>The Marketing Manager will own responsibility for lead generation and customer communications. You are a customer and brand evangelist and methodical, results-driven marketing leader. You have strong technical skills and the ability to perform hands-on marketing tasks, while also considering the big picture and planning through the details to execute through others effectively. You’ll develop a broad and deep understanding of the marketplace, our competitors, and how to baseline and grow our market footprint to be the solution of choice. You will strategize, manage campaigns, and oversee the marketing team while also executing tactical marketing tasks as needed. Inherently, you are a polished and relatable communicator, with an innate ability to inspire team members and external agencies to exceed goals and deliver results. Of course, you don’t work alone; as a values-based servant leader, you will work with teams and leaders across our organization to ensure we knock it out of the park on our revenue goals!<br><br><strong>Responsibilities</strong><br><em>Strategic Leadership</em></div><ul><li>Develop, implement, and oversee comprehensive marketing strategies that align with the company's ambitious growth goal of doubling recurring revenue over the next 3 years</li><li>Lead and manage a team of marketing professionals (including external agencies) to ensure smooth execution of marketing initiatives</li><li>Collaborate with cross-functional teams including sales, product, and customer service to increase product usage, drive brand awareness, and generate leads</li><li>Manage marketing budgets, allocate resources effectively, and measure ROI of marketing activities</li><li>Plan, execute, and measure success of multi-channel marketing campaigns (email, social media, PPC, SEO, and content marketing)</li><li>Analyze performance metrics to make data-driven decisions, optimizing campaigns for lead generation and conversion</li><li>Ensure consistent branding and messaging across all materials and channels</li><li>Make recommendations to pricing and packaging, product improvements, and account management strategies to maximize revenue opportunity</li><li>Serve as a key company leader - be a culture evangelist, motivate the broader team, propel cross functional communication, engage in quarterly/annual planning sessions, drive company strategy</li></ul><div><br><em>Content &amp; Creative Oversight</em></div><ul><li>Oversee the development of marketing collateral, including blogs, webinars, whitepapers, case studies, emails, social media content, and more</li><li>Ensure the consistency of the brand’s voice and tone across all content and communication channels</li></ul><div><br><em>Technical Marketing Execution (as needed)</em></div><ul><li>Use CRM tools and marketing automation platforms (Salesforce and Pardot) to track leads, measure engagement, support the sales team’s weekly cadences, and manage email marketing</li><li>Use Webflow to make necessary edits to the website as the need arises; also work with our external design agency to make more extensive changes to the website</li><li>Manage SEO efforts, including keyword research, on-page optimization, link building and content updates</li><li>Set up and optimize Google Ads, Facebook Ads, and other PPC campaigns</li></ul><div><br><strong>Requirements</strong></div><ul><li>Experience: 5+ years in marketing, with at least 2 years in a managerial role and a track record of expanding brand awareness, lead generation, and product usage</li><li>Technical Marketing skills:<ul><li>Proficient in digital marketing tools (Google Analytics, AdWords, Facebook Ads Manager)</li><li>Experienced with CRM and marketing automation platforms (e.g., HubSpot, Salesforce, Pardot)</li><li>Strong understanding of SEO/SEM strategies</li><li>Experience with graphic design tools (e.g., Adobe Creative Suite, Canva) or basic video editing skills</li><li>Prior experience in a high-volume B2B marketing or SaaS environment, ideally with a focus on ministries, non-profits, and/or mission-minded organizations</li></ul></li><li>Analytical Mindset: Strong ability to interpret data and make data-driven decisions</li><li>Creativity: Proven ability to develop creative, engaging campaigns</li><li>Communication Skills: Strong verbal and written communication skills</li><li>Project Management: Ability to juggle multiple projects and timelines effectively</li><li>Team Leadership: Demonstrated experience in building, inspiring, and managing a high-performing marketing team in a high-growth environment while driving cross-functional processes</li><li>Business skills: Exceptional strategic planning, business acumen, leadership, communication, and relationship skills</li></ul><div><br><strong>Benefits</strong><br>• Mission-driven company and team<br>• Competitive salary (commensurate with experience)<br>• Unlimited PTO<br>• Competitive medical, dental, and vision insurance<br>• Short- and long-term disability<br>• Life insurance<br>• HSA and FSA options<br>• 401(k) plan with match<br>• Wellness resources</div>

Marketing Manager

<div>This position will assist the Social Media Manager in the day-to-day execution of social media across Facebook, Instagram, Twitter, and potentially additional channels through writing, scheduling, strategizing, and creative ideas.</div><div><br></div><div>E<strong>ssential duties and responsibilities:</strong></div><ul><li>Promote FamilyLife’s blogs, podcasts, events, products, and app across social platforms.</li><li>Assist with monitoring comments on posts and engages with them. “Like” all positive, helpful comments and respond to those that merit a response.</li><li>Monitor reviews of our Facebook page, and leave a comment for those that give us 5 stars.</li><li>Schedule posts using Hootsuite and potentially other applications</li><li>Research incoming broadcast guests on subject matters, social media following, and digital presence to help determine how we may best utilize them on social</li><li>Work with the Social Media Manager to create mood boards for each season that can dictate the look and feel of our imagery for that time period</li><li>Stay up to speed on social media best practices and upcoming social platforms</li><li>Consistently present fresh ideas for engaging on social media</li><li>Assist the Social Media Manager with the overall strategy</li><li>Assist with minor graphic design and video editing for social media on a case-by-case basis</li><li>Stay on top of social media trends and assist with ways to implement new ideas to FamilyLife’s social strategy</li></ul><div><br><strong>Knowledge of:</strong></div><ul><li>Social media platforms such as Facebook, Twitter, and Instagram</li><li>Social media management tools like Hootsuite, and social media best practices.</li><li>Graphic Design through Canva and/or Adobe Suite applications</li><li>Video Editing through phone applications and/or Final Cut Pro, Adobe Suite Applications</li><li>Knowledge of Instagram Reels</li><li>Google Suite</li></ul>

Remote Christian Adobe Creative Suite Jobs

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