<div><strong><br>Part-Time Contract Systems Engineer and Administrator<br></strong><br></div><div><strong><br>Engagement Type</strong></div><div><br>Part-time contractor for ongoing infrastructure engineering and operational support. Servicing a variety of nonprofit ministry and business clients, and an internal micro-SaaS product.<br><br></div><div><strong>Hours and Availability<br></strong><br></div><ul><li><strong>October–December 2026:</strong> Estimated 5–20 hours per week, including onboarding, environment assessment, and prioritized improvements.</li><li><strong>Ongoing:</strong> Estimated 5–10 hours per week for maintenance, technical escalations, and planned improvements.</li><li>These ranges are estimates, not guaranteed hours. Work will be prioritized with Guidelight leadership within the agreed hours.</li><li>Your agreed working schedule must provide at least four hours of overlap with normal Eastern Time business hours.</li><li>Planned maintenance typically occurs around <strong>5:00 a.m. Eastern Time</strong>. Maintenance windows are flexible and can be arranged around contractor and client needs.</li><li>Availability is required for agreed maintenance windows, which may fall outside normal business hours.</li><li>Other team members or client IT provide primary on-call coverage. Urgent technical escalations require a response outside agreed working hours when your expertise is needed. These have been infrequent: approximately two in the past year.</li><li>Additional hours for major upgrades, incidents, or release cycles can be approved with prior notice.<br><br></li></ul><div><strong><br>Overview<br></strong><br></div><div>Guidelight Technology Solutions seeks a pragmatic, reliable Systems Engineer and Administrator to help <strong>design, maintain, and improve cloud and hybrid environments</strong> supporting client applications and our own micro-SaaS product.</div><div><br>You will work across three product and client environments, including AWS EC2 infrastructure and client-hosted Ubuntu systems. The work combines infrastructure design with hands-on operations: improving reliability and recoverability, maintaining servers and automation, supporting deployments, and implementing safe infrastructure changes.<br><br></div><div>You will collaborate with two full-time developers, Guidelight leadership, and client IT stakeholders. We are looking for someone who can assess an environment, explain practical tradeoffs, recommend improvements, and carry approved work through implementation and documentation.</div><div><strong><br>Guidelight’s owner remains the primary contact for customer requests and handles initial triage and prioritization.</strong> You will own assigned infrastructure work and technical escalations, coordinating directly with developers, client IT, and end users when needed to resolve those assignments.<br><br>Client work includes Pro-Life and other Christian nonprofits.</div><div><strong><br>Responsibilities<br><br></strong>1. Infrastructure Design and Improvement<br><br></div><ul><li>Assess existing environments and identify reliability, security, recovery, maintainability, and cost improvements.<br>Design and maintain highly available AWS EC2 environments.</li><li>Document proposed changes, practical tradeoffs, implementation plans, and recovery or rollback approaches.</li><li>Review recommendations with Guidelight leadership and implement approved designs.</li><li>Maintain a prioritized improvement backlog alongside routine operational work.<br><br></li></ul><div>2. Linux Systems Administration<br><br></div><ul><li>Administer Ubuntu Linux servers across staging, production, and other environments.</li><li>Perform OS patching, security updates, package upgrades, and planned maintenance.</li><li>Maintain container runtimes and supporting infrastructure services.</li><li>Apply configuration changes to meet client security policies.</li><li>Maintain baseline hardening, access controls, SSH hygiene, and environment separation.<br><br></li></ul><div>3. Operational Reliability and Monitoring<br><br></div><ul><li>Maintain and improve monitoring using AWS tooling and existing Telegraf, InfluxDB, and Grafana stacks.</li><li>Tune dashboards and alerts so they are meaningful, actionable, and routed to the appropriate responders.</li><li>Expand monitoring coverage as services and deployment patterns change.</li><li>Investigate service failures, performance issues, and infrastructure anomalies.</li><li>Handle assigned technical escalations, involving developers or client IT as appropriate.</li><li>Develop and maintain runbooks and operational documentation.<br><br></li></ul><div>4. Backups and Recovery<br><br></div><ul><li>Manage application-level backups, including PostgreSQL backups and backup automation.</li><li>Monitor backup completion and investigate failures.</li><li>Verify recoverability through planned restore drills.</li><li>Document recovery procedures and dependencies.</li><li>Coordinate with client IT on system-level backups and snapshots where those are client-owned.</li><li>Identify gaps between application backups and system-level recovery arrangements.<br><br></li></ul><div>5. Release Support and Deployment Operations<br><br></div><ul><li>Support frequent application releases in collaboration with developers.</li><li>Build and maintain GitHub Actions workflows and deployment automation.</li><li>Maintain staging-to-production release promotion processes.</li><li>Implement deployment health checks, smoke tests, and rollback procedures.</li><li>Maintain Docker images, Compose services, runtime configuration, and environment consistency.</li><li>Own infrastructure and runtime upgrades, validating changes in staging before production deployment.</li><li>Coordinate changes that affect application compatibility with developers, who own application code, code-library upgrades, and functional testing.<br><br></li></ul><div>6. Infrastructure as Code and Configuration Management<br><br></div><ul><li>Maintain AWS infrastructure through Terraform, including EC2, security groups, IAM, S3, and networking configuration.</li><li>Follow safe Terraform practices for planning, review, state management, and applying changes.</li><li>Maintain and extend an established Ansible repository.</li><li>Keep playbooks idempotent, readable, and aware of environment differences.</li><li>Use automation to make infrastructure changes repeatable and auditable.<br><br></li></ul><div>7. Limited Windows Infrastructure Support<br><br></div><ul><li>Provide basic Windows administration and troubleshooting for endpoints supporting Microsoft Access applications.</li><li>Coordinate endpoint and access issues with client IT.</li><li>Support the infrastructure on which legacy PowerShell ETL scripts run, including permissions, scheduled tasks, connectivity, and execution environments.</li><li>Collaborate with Guidelight developers, who own the PowerShell scripts and application logic.<br><br></li></ul><div><strong>Required Skills and Qualifications<br></strong><br></div><ul><li>Strong production experience administering <strong>Ubuntu Linux</strong>.</li><li>Production experience managing <strong>AWS EC2</strong> infrastructure.</li><li>Ability to design and maintain highly available environments and explain failure modes and recovery approaches.</li><li>Strong operational fundamentals: patching, troubleshooting, log analysis, incident investigation, and safe change management.</li><li>Production <strong>Docker</strong> operations experience.</li><li>Practical <strong>Terraform on AWS</strong> experience.</li><li><strong>Ansible</strong> proficiency for system configuration and deployment automation.</li><li>Experience building or maintaining CI/CD workflows using <strong>GitHub Actions</strong> or similar tooling.</li><li><strong>PostgreSQL operations</strong> experience, including backups, restores, upgrade planning, and basic performance troubleshooting.</li><li>Monitoring experience with <strong>CloudWatch, Telegraf/InfluxDB/Grafana, or comparable tools</strong>.</li><li><strong>One to two years of basic Windows administration or helpdesk experience</strong>.</li><li>Sound security practices, including least privilege, secret handling, access management, and environment separation.</li><li>Strong written communication and the ability to maintain clear tickets, change records, and runbooks.</li><li>Ability to collaborate with technical and nontechnical stakeholders and work independently on agreed priorities.<br><br></li></ul><div><strong><br>Nice to Have<br></strong><br></div><ul><li>Experience with OpenTelemetry.</li><li>Experience operating data and analytics platforms such as Dagster, Superset, and Python API services.</li><li>Familiarity with Microsoft Access environments and troubleshooting PowerShell execution.</li><li>Experience improving release processes, deployment pipelines, and automated validation gates.</li><li>CompTIA Network+, Linux+, or comparable credentials.<br><br></li></ul><div><strong><br>What Success Looks Like</strong></div><div><br>During the initial engagement, you will develop a working understanding of the environments, document significant operational gaps, and agree on a prioritized improvement backlog with Guidelight leadership.<br><br></div><div>Over time:<br><br></div><ul><li>Managed systems follow documented maintenance and patching routines.</li><li>Critical services have actionable monitoring and an identified response owner.</li><li>Backup failures are detected, and agreed restore drills are completed and documented.</li><li>Releases use appropriate validation and rollback procedures.</li><li>Infrastructure changes are reviewed, repeatable, and auditable.</li><li>Runbooks enable other team members to respond effectively.</li><li>Infrastructure recommendations balance reliability, security, cost, and the available maintenance budget.</li><li>Assigned work is completed with clear communication about progress, blockers, and decisions needed.<br><br></li></ul><div><strong><br>About Guidelight<br></strong><br></div><div>At Guidelight Technology Solutions, we value humility, integrity, and competence. We support nonprofits and businesses that depend on reliable systems and thoughtful technical stewardship.</div><div><br>Our work requires discretion, respect for client confidentiality, and a high level of professional ethics. We value people who communicate clearly, exercise sound judgment, and take responsibility for their work.<br><br></div><div><br></div>

Contract Systems Engineer and Administrator

<h3>Job Summary and Responsibilities</h3><p>As our Principal Software Engineer, you will create and enhance complex applications, identifying opportunities and implementing solutions that meet end-user needs and business goals.</p><p>Every day, you will work on multiple high-complexity solutions, troubleshooting and resolving intricate software problems. You will provide technical guidance to engineering teams, oversee project contributions, serve as a subject matter expert, and mentor software engineers.</p><p>To be successful, you will demonstrate exceptional software design and coding expertise, strong problem-solving skills, and proven leadership in technically guiding and mentoring teams. Excellent communication skills for conveying complex technical concepts and a commitment to innovation are essential.</p><ul><li>Provide technical guidance in software design and development activities.</li><li>Assist with maintenance and upgrades of existing software applications.</li><li>Participate in design reviews and recommend improvements.</li><li>Provide support throughout all phases of the software development life cycle (SDLC) and ensure delivery of high-quality products.</li><li>Provide training and mentorship to other engineers as needed.</li><li>Analyze and troubleshoot application issues in a timely manner.</li></ul><h3>Job Requirements</h3><p><strong>Required</strong></p><ul><li>Bachelor of Science degree in Computer Science, Computer Engineering, or a related technical discipline, or equivalent software development experience.</li><li>7+ years of job-related experience and 8+ years of experience as a Senior Software Engineer.</li><li>Experience serving as an Adobe Journey Optimizer (AJO) engineer.</li><li>4+ years of experience completing technical implementations, data architecture, and system integrations to power real-time customer journeys.</li><li>Experience creating and managing XDM (Experience Data Model) schemas for profiles and experience events.</li><li>Experience setting up identity namespaces and rules to connect customer data across devices, including email, cookies, and mobile IDs, into a unified Real-Time Customer Profile.</li><li>Experience building and monitoring both batch (CSV/database) and streaming (real-time API) data ingestion pipelines to ensure data accuracy and quality.</li><li>Experience implementing the Adobe Experience Platform Web SDK and Mobile SDK for iOS and Android to capture user behavior and trigger in-app or push notifications.</li><li>Experience configuring events and triggers that move customers through journeys based on real-time signals, such as abandoned carts or location-based check-ins.</li><li>Experience developing REST API endpoints that Adobe Journey Optimizer can call to send data to third-party systems such as Slack, loyalty platforms, or external SMS providers.</li><li>Experience managing development, staging, and production sandboxes and user permissions.</li><li>Experience setting up email subdomains, IP warming strategies, and mobile push credentials.</li><li>Experience applying labels and policies to support CCPA compliance.</li><li>Experience using Adobe Experience Platform Assurance to inspect SDK events and troubleshoot failed journey triggers.</li><li>Experience writing SQL queries in AEP Query Service to analyze journey bottlenecks, error rates, and delivery success.</li><li>Experience implementing frequency capping to prevent over-messaging customers and protect downstream system performance.</li></ul><p><strong>Preferred</strong></p><ul><li>Master's degree.</li></ul><h3>About the Company</h3><p>Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites, and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses, and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits, and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.</p>

IT Principal Software Engineer

<h3>About the Company</h3><p>Logos is a purpose-driven tech company dedicated to building technology solutions that equip the church to grow in the light of the Bible. Our team is committed to increasing biblical literacy and accessibility for every Christian around the world. We do so by delivering value along three fronts: software tools, community collaboration, and rich digital content. Based in Bellingham, Washington, Logos also has operations in Chandler, Arizona and Puebla, Mexico.</p><h3>About the Role</h3><p>We're looking for a Data Scientist to join our Analytics team, reporting to the Director of Analytics and Data Science. You'll work as a peer to our Staff Data Scientist, jointly owning the data science function at Logos—predictive modeling, experimentation, and the recommendations work that shapes how hundreds of thousands of customers discover and use our products.</p><p>This is a role with real ownership. You will decide how to approach problems, what methods fit, and—just as importantly—what isn't worth doing. We're a lean team inside a company in the middle of a significant data transformation, which means the work is broad and the impact is visible, but it also means we need someone who brings their own judgment rather than waiting for direction.</p><p>We're results-driven, not academic. A model or analysis is only good if it measurably reduces churn, increases usage, or drives revenue. Methodological elegance that doesn't move a business metric isn't a win here.</p><h3>Responsibilities</h3><ul><li>Own data science projects end to end—problem framing, method selection, modeling, validation, and presenting results to the leaders who will act on them.</li><li>Ship data science work as certified, production-ready data products: models, scores, and features that other teams can trust and build on.</li><li>Design, run, and interpret experiments, including hypothesis formulation, sizing, and honest reads on inconclusive results.</li><li>Build and maintain predictive models and analytical pipelines in Python or R, SQL, and dbt on Databricks.</li><li>Help set the data science roadmap alongside the Staff Data Scientist and the Director, including pushing back when a request won't produce value.</li><li>Partner with Data Champions, the embedded analysts distributed across our business teams, so that data science output gets adopted rather than just delivered.</li><li>Work with the Data Platform team to validate data quality and the reliability of upstream data products.</li><li>Mentor analysts and less experienced team members, and contribute to code review and team standards.</li><li>Keep documentation and reproducible code current enough that a colleague could pick up your work without you in the room.</li></ul><h3>Requirements</h3><ul><li>4–7 years of professional experience in data science, applied statistics, or a closely related quantitative field.</li><li>A track record of owning projects independently, from ambiguous ask through delivered result, without daily oversight.</li><li>A results-driven mindset: you judge your own work by measurable business impact—churn, usage, revenue—and you can tell when a model isn't earning its keep.</li><li>Strong SQL and fluency in Python or R.</li><li>Solid grounding in statistics and experimental design, including knowing the limits of what a given test can tell you.</li><li>The judgment to prioritize: deciding what to work on, what to defer, and what to decline.</li><li>Excellent communication skills, with the ability to explain technical work to non-technical audiences and to hold your position when the data supports it.</li></ul><h3>Preferred Requirements</h3><ul><li>Experience as the only data scientist—or one of very few—on a team, where you had to operate without a technical safety net.</li><li>Hands-on experience with Databricks and dbt.</li><li>Exposure to production ML systems, recommendation engines, or MLOps practices.</li><li>Experience in a subscription or SaaS business, particularly around churn, retention, and usage analytics.</li><li>Familiarity with a data mesh or distributed analytics operating model.</li></ul><h3>Why This Role</h3><p>Data science at Logos is small, which means your work is not one input among dozens—it is the data science capability of the company. You'll have latitude to shape how the function operates, a Staff Data Scientist to think alongside, and a Director who will back your judgment. As the team and the company's data maturity grow, so does the scope available to you.</p><h3>Benefits</h3><ul><li>Competitive family medical, dental, vision, and life insurance</li><li>3 company-paid holidays per year in addition to regular holidays</li><li>4 days of paid time off (PTO) per year</li><li>Paid time off (PTO) on your birthday</li><li>Law benefits (15-day Christmas bonus, vacation days established by law, 25% vacation bonus)</li><li>Awards and recognition program</li></ul>

Data Scientist

<h3>Position Description</h3><p>Edify promotes holistic and high-quality Christ-centered education in partnership with low-fee independent Christ-centered schools. The Salesforce Systems and Engagement Officer is a full-time position that will thrive in a challenging, innovative, and empowering mission-focused work environment. This role will play a hybrid role that balances technical data execution with user-facing training and support across our Latin America operations. As Edify continues to scale, this position bridges the gap between the technical backend (automation, SQL, and database management) and staff enablement (training, onboarding, and adoption.</p><p>This role is designed as a blend of technical and user enablement work: some of your time will be focused on technical sustainability, system configurations, and exploring programmatic solutions, and some will be dedicated to empowering our field staff in Latin America, running training sessions, and translating user feedback into clear system improvements. This position reports to the Salesforce Lead and will work closely with our Salesforce Engagement Officer in Africa.</p><h3>Work Environment</h3><p>This position will be full-time based in any of Edify operational countries in Central or South America, reporting to the Salesforce Lead. The atmosphere of Edify is one where you can expect to perform widely varied tasks related to the role.</p><h3>Travel Expectation</h3><p>The position requires the ability to travel as needed. Up to 25% travel may be required for regional/global conferences, gathering field feedback, or training staff. In addition to regional travel, Edify holds an annual all-staff meeting, alternating in a US-based or international location each year. Travel would be required to attend this meeting.</p><h3>Primary Responsibilities:</h3><ul><li>Technical Administration & Data Engineering</li></ul><ul><li>AppExchange & Tech Stack Management: Assist in the administration, troubleshooting, and optimization of Edify’s third-party Salesforce ecosystem and integrated packages. This includes managing forms (FormAssembly), offline mobile data collection tools (Taroworks), document generation apps (PDF Butler), and learning management systems (IDE/TalentLMS).</li><li>Data Auditing & SQL/SOQL: Utilize SQL/SOQL to query databases, troubleshoot data inconsistencies, and audit data integrity/hygiene. Master Bulk Import Tools and/or Data Loader to manage large-scale data migrations with high precision.</li><li>Advanced Excel Analytics: Leverage advanced Excel functions (VLOOKUPs, pivot tables, data cleaning formulas) to manipulate, format, and audit complex relational datasets before system ingestion.</li><li>Configuration & Flows: Design, test, and maintain Salesforce Flows, validation rules, and custom formulas to drive platform efficiency and enforce data integrity.</li><li>Reporting & Visualization: Partner with global stakeholders to build, optimize, and maintain complex dashboards and unified reports for leadership, ensuring metrics are clear and accurate.</li><li>Code Foundations: Under the guidance of the Salesforce Lead, actively learn and apply basic Apex or Javascript programming and custom configurations to help systematically absorb consultant-led technical tasks.</li></ul><ul><li>Training, Enablement & Change Management (50%)</li></ul><ul><li>Regional Onboarding & Training: Lead the Salesforce platform onboarding and continuous training of the operations staff in Central and South America, translating complex platform configurations into practical, easy-to-understand daily workflows.</li><li>Process Optimization & "Ride-Alongs": Actively engage field staff through interviews, focus groups, and virtual "ride-alongs" to identify system friction points, simplify data-entry burdens, and streamline field processes.</li><li>Localized Helpdesk Support: Manage the regional Central America and South America technical support queue. Act as an empathetic, collaborative partner to solve staff errors and system bugs, escalating to the Salesforce Lead when necessary.</li><li>Knowledge Base Management: Keep all training resources, Salesforce Knowledge articles, and LMS enablement content up-to-date and tailored to the unique operational context of the staff in Central and South America.</li></ul><h3>Experience and Education Required:</h3><ul><li>Salesforce Experience: 2–4 years of hands-on experience as a Salesforce Administrator or Power User. Salesforce Certified Administrator designation is required (or must be earned within the first 3 months).</li><li>Data & SQL Proficiency: Definite, proven experience working with relational database concepts and querying data via SQL or SOQL.</li><li>Advanced Excel Skills: Mastery of Excel for data manipulation, audit preparation, and data cleaning.</li><li>Enablement & Training Aptitude: Prior experience in software training, customer service, technical onboarding, or user support. Excellent presentation and communication skills.</li><li>Bilingual Fluency: Complete professional fluency in English and Spanish (written and verbal).</li></ul><h3>Additional Preferred Technical Qualifications:</h3><ul><li>Integrated Apps Familiarity: Previous hands-on experience configuring or troubleshooting tools like Taroworks, FormAssembly, or PDF Butler.</li><li>Coding Aptitude: Prior experience with, or a defined, strong interest in learning code (Apex, JavaScript, or Python) to expand into programmatic Salesforce development.</li><li>Salesforce Ecosystem Familiarity: Experience with Non-Profit Success Pack (NPSP) or Sales Cloud, and familiarity using JIRA for agile change tracking.</li></ul><h3>Additional Requirements:</h3><ul><li>Personal confession of faith in Jesus Christ and commitment to Edify’s mission.</li><li>Living example of servant leadership, humble and willing to learn.</li><li>Passionate about Edify’s mission and alleviating global poverty.</li><li>A high degree of integrity.</li><li>Excellent listening skills to understand issues, risks, and goals.</li><li>Ability to work tactfully with others, displaying integrity, discernment, sound judgment, and confidentiality.</li><li>Ability to travel as needed.</li></ul><h3>About Edify</h3><p>The vision of Edify is to see Flourishing, Godly Nations, and we seek to accomplish this by improving and expanding sustainable Christ-centered education globally. Edify is a non-profit organization registered in the U.S. since 2009 and now has operations in 16 countries, including Bolivia, Burkina Faso, the Dominican Republic, Ecuador, El Salvador, Ethiopia, Ghana, Guatemala, Kenya, Liberia, Nigeria, Panama, Peru, Rwanda, Sierra Leone, and Uganda. Edify serves low-fee independent Christ-centered schools through three primary avenues: loans, training, and education technology.</p>

Salesforce Systems and Engagement Officer

<h3>About Donorbox</h3>
<p>Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to raise over $4 billion in donations. 🚀</p>
<p>Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 150-person team based in 16+ states and 23+ countries. In 2026, Donorbox was named by Built In as one of the Best Places to Work in Washington, DC.🏅 Donorbox is rated the #1 software for fundraising, donor management, and nonprofit payment on G2 based on hundreds of verified customer reviews — a reflection of the care our team puts into building products that nonprofits trust.</p>
<h3>The Team</h3>
<p>You will be joining the <strong>Developer Platform and Integrations Team</strong>. Nonprofits trust Donorbox with the data their work depends on: who their supporters are, what they gave, and when. That data only becomes useful when it reaches the tools each organization has actually chosen to work in. Our job is to move it there safely, automatically, and at scale.</p>
<p>In practice that means deep data integrations — Salesforce, HubSpot, Little Green Light, Blackbaud, Planning Center, QuickBooks Online, HMRC — where Donorbox is the source of truth feeding a customer's system. It means the data imports that bring an org's history across from a previous CRM. And it means standing Donorbox up as a platform for the cases we haven't anticipated: public APIs, webhooks, and the path toward an MCP server and headless capabilities. We operate with a flat hierarchy, a fully remote team, and a deliberate choice to keep our tech stack simple, reliable, and powerful.</p>
<h3>The Role</h3>
<p>At Donorbox, our engineers at this level are what we call "Problem Solvers." At the Senior Engineer level you are handed a problem rather than a task list, and you discover the work it takes to solve it — as we put it internally: "Given this problem, what needs to be done?" This is the level we hire toward and expect engineers to sustain. Integration work rewards it especially: the requirement is rarely the whole story, the third party's documentation is rarely accurate, and the failure modes are rarely visible until someone else's sync has been quietly dropping records for a week.</p>
<h3>Responsibilities</h3>
<ul>
<li><strong>Own integrations as products, not projects:</strong> Build and maintain deep CRM and mass-data-sync integrations, and keep maintaining them as both sides change. Upkeep is part of the job, not an interruption to it.</li>
<li><strong>Protect data in transit:</strong> Get the right record to the right account, exactly once, in a form the receiving system won't mangle. Deduplication, partial failures, and resuming a run that died halfway are the daily substance of the work.</li>
<li><strong>Make integration health visible:</strong> Build the monitoring, error reporting, and unglamorous logging that turns a mysterious sync failure into a diagnosable one — so we find out before a customer does.</li>
<li><strong>Design public surfaces carefully:</strong> Model the data and design the APIs and webhooks that third parties depend on. Once someone builds against a payload shape, you live with it, so naming, pagination, and error semantics are close to permanent.</li>
<li><strong>Champion Product Sense:</strong> Analyze requirements through a "Jobs-to-be-Done" lens, ask whether the customer can already do this with an existing integration, and push back when a requirement doesn't match a real user job. Bring feasibility and engineering cost into prioritization so we build the integrations that demonstrably win and retain customers.</li>
<li><strong>Collaborate and Ship:</strong> Balance shipping quickly with shipping quality. Review peers' pull requests as a teaching tool rather than a gate, help support agents with technical questions during shifts, and treat escalations as signals about the product.</li>
<li><strong>Steward our Knowledge:</strong> Keep developer-facing documentation accurate and add, edit, and delete internal docs as part of the work. In a codebase over ten years old, the reason an integration behaves oddly is often a decision someone made against a third-party constraint years ago.</li>
</ul>
<h3>What We Are Looking For</h3>
<ul>
<li><strong>API Design Judgment:</strong> Strong proficiency building and consuming REST APIs, with real opinions about versioning, pagination, and error semantics formed by having lived with your own decisions.</li>
<li><strong>Third-Party Resilience:</strong> Experience integrating with systems you don't control — rate limits, partial failures, retries, idempotency, and webhook delivery — and the patience to read documentation and issue descriptions thoroughly rather than jumping through keywords.</li>
<li><strong>Data Movement at Scale:</strong> Experience moving data between systems with mismatched models: deduplication, mapping records that don't fit cleanly, and reconciling two systems that disagree about the same person.</li>
<li><strong>Rails &amp; PostgreSQL Proficiency:</strong> Ability to design the data model and Rails objects for medium-sized features and get feedback on that design right, including SQL for non-trivial operational and bulk queries and the ability to read a Postgres EXPLAIN.</li>
<li><strong>Quality &amp; Testing:</strong> A habit of writing tests that survive refactors because they test behavior, not implementation — including tests that hold up against services you don't control. We use Minitest.</li>
<li><strong>Independent Problem Solving:</strong> A track record of taking an ambiguous problem, finding the work it contains, and driving it to completion without detailed specifications. Honest about trade-offs, and does not promise dates that depend on heroics.</li>
<li><strong>Team-First Instincts:</strong> Willingness to pause your own work to unblock a peer, and to optimize for team throughput over personal output.</li>
</ul>
<h3>Our Tech Stack</h3>
<ul>
<li><strong>Backend:</strong> Ruby, Ruby on Rails</li>
<li><strong>Frontend:</strong> Vanilla JavaScript, Hotwire (Turbo/Stimulus), Semantic HTML, CSS (Design Tokens)</li>
<li><strong>Database:</strong> PostgreSQL, Relational Databases, SQL</li>
<li><strong>Integration:</strong> REST APIs, Webhooks, OAuth</li>
<li><strong>Testing:</strong> Minitest, Fixtures</li>
<li><strong>Mindset:</strong> "Omakase" Rails, MVC, Object-Oriented Programming</li>
</ul>
<h3>Details</h3>
<ul>
<li>Fully remote based in India or Pakistan</li>
<li>Salary: $52,200 - $58,000 USD, depending on experience and location</li>
</ul>
<h3>Benefits &amp; Perks</h3>
<ul>
<li>Fully remote work from the comfort of your home</li>
<li>Eligibility for employee equity plan (stock options)</li>
<li>Reimbursement package for home office expenses and professional development, up to $1.5k</li>
<li>Generous time off policy of 21 days (birthday included 🎉), 8 holidays of your choice, and 2 paid volunteer days</li>
<li>Wellness program with fitness and mindfulness classes</li>
<li>Love your work and our mission of serving nonprofits!</li>
</ul>

Senior Engineer

<div><strong>WHO WE ARE&nbsp;</strong></div><div>International Scripture Ministries, Inc. (ISM) is a global ministry that leads and pioneers the use of technology to serve the worldwide church in fulfilling the Great Commission. We believe the Bible is the inspired Word of God and that every person should have a direct path to know Christ and His teachings.</div><div><br>Headquartered in Dallas, Texas, we are a high-performing team with an agile and diverse staffing model. Operating daily in Google Workspace, we utilize relevant program management and communication tools, such as monday.com, Slack, and others.</div><div><br>Together, we bring new technologies to life quickly and thrive in a Christ-centered, family-oriented culture. We emphasize a “spirit of excellence” in all we do.</div><div><strong><br>WHAT WE DO&nbsp;</strong></div><div>ISM is passionate about the Bible, its transformative power, and its role in fulfilling the Great Commission. With a proven track record of harnessing cutting-edge technologies and building dynamic partnerships to accelerate the Great Commission, our founder and president successfully led both for-profit and nonprofit organizations. Formerly a dot-com executive, the president of a telecommunications company, and the director of a publicly traded NASDAQ company, he is uniquely qualified to lead ISM’s global mission.</div><div><br>Soundly built on the foundation of God’s infallible Word and unprecedented technological advancements, ISM develops systems to deliver unhindered access to Bible content in a comprehensive “preach” and “teach” format so every person can know Christ in their language. ISM is pursuing unhindered access to the Bible and its life-transforming truth so every person can know Christ. Its ministry model now spans RadioBase, hybrid FM/HD broadcasting, digital Bible apps, web-based Scripture access, multilingual publishing, partner-supported outreach, and emerging technology-enabled delivery.</div><div><br>The organization is operating at a meaningful scale and complexity, including multi-million-dollar annual revenue, expanding radio footprint, significant digital distribution, growing publishing output, and a blended workforce of employees plus strategic partners. Its data landscape reflects that global mission: Bible and teaching content across hundreds of languages and digital endpoints; anonymous and known users; customers, supporters, and donors; campaigns and communications; publishing, commerce, and fulfillment; radio and streaming; and a growing international partner network.</div><div><br></div><div><strong>WHO WE LOOK FOR:&nbsp;</strong></div><ul><li>Great Communicators: You are comfortable sharing written and verbal ideas openly with a team and can appropriately adapt them to varying audiences.</li><li>Adaptable to New Technology: You learn unfamiliar platforms quickly and evaluate technology based on its usefulness, reliability, and fit for the mission.</li><li>Collaborative Problem Solvers: You love to analyze problems and identify ideas for great solutions alongside a skilled team.</li><li>Courageous Listeners: You find joy in approaching situations with empathy and understanding, providing support.</li><li>Good Teachers: You can break down complex concepts and guide others to follow you through simple procedures.</li><li>Optimistic Adapters: You are a “glass-half-full” kind of person who exemplifies optimism, humility, innovation, and excellence in all you do!</li><li>Thoughtful Data Stewards: You treat user, customer, supporter, donor, and partner data as entrusted information. You value clear definitions, reproducible work, appropriate access, and privacy-conscious design.</li><li>Pragmatic Builders: You balance speed, quality, maintainability, cost, and ministry value. You favor durable, well-documented solutions over fragile one-off workarounds.</li></ul><div><strong><br>POSITION AVAILABLE&nbsp;</strong></div><div><strong><br>BUSINESS INTELLIGENCE &amp; DATA ANALYTICS SPECIALIST</strong></div><div><br>International Scripture Ministries is seeking a mission-driven <strong>Business Intelligence &amp; Data Analytics Specialist</strong> to help transform data into meaningful insights that strengthen ministry effectiveness and support executive decision-making.</div><div><br>The Business Intelligence &amp; Data Analytics Specialist is responsible for developing and maintaining ISM's business intelligence environment by ensuring accurate, reliable data, building scalable reporting solutions, and delivering actionable insights that support organizational growth and strategic decision-making.</div><div><br>This hands-on role combines business intelligence, analytics, data stewardship, and automation to improve reporting, strengthen operational efficiency, and help leadership make informed, data-driven decisions.</div><div><br>At ISM, data connects the full ministry journey: how people discover Scripture and teaching content; engage through apps, websites, radio, streaming, print, events, and partner channels; become known users, customers, supporters, or donors; receive or purchase Bible resources; deepen their engagement; and help advance the mission. This role will help create a trusted view across content, audience, campaign, donor, financial, partner, and distribution data so ISM can steward resources wisely and expand access to Scripture worldwide.</div><div><br>ISM values both analytical rigor and humility. This position will help define meaningful indicators of reach, response, engagement, and stewardship without overstating what data can prove about spiritual outcomes.</div><div><br>This is a builder-and-steward opportunity at the intersection of analytics, data platforms, marketing technology, and ministry operations. ISM's evolving environment includes Google BigQuery, Segment, Braze, GA4/Firebase, GTM and server-side GTM, Power BI, Looker Studio, Grafana, Stripe, APIs, content and publishing systems, donor and CRM systems, and data from digital media, distribution, and other external sources. Platforms may evolve; strong data fundamentals, sound judgment, and the ability to learn systems quickly matter more than prior experience with every named tool.<br><br></div><div>Within an agreed data roadmap, this role owns the delivery and stewardship of prioritized analytics products—including curated datasets, shared metric definitions, dashboards, analyses, documentation, and quality controls. The Specialist serves and equips the teams responsible for ISM's ministry initiatives, apps and platforms, radio, communications and publishing, donor development, finance, and operations. The role partners with those teams, along with platform owners, developers, source-system owners, vendors, contractors, and other external partners, to translate their goals into reliable measurement and decision support.<br><strong><br>TO APPLY</strong>:&nbsp;</div><div>To be considered for this position, please submit the following to <a href="mailto:careers@ISM.Bible">careers@ISM.Bible</a>:&nbsp;</div><ul><li>A current resume&nbsp;</li><li>A cover letter describing your interest in the position and relevant experience&nbsp;</li><li>A personal Statement of Faith that shares your relationship with Jesus Christ, your understanding of the Gospel, and how your faith is lived out in your daily life and work</li></ul><div><br>As a Christian ministry, International Scripture Ministries is committed to advancing the Gospel of Jesus Christ. We seek team members who have a personal relationship with Jesus Christ and are in agreement with our mission, values, and Statement of Faith. Applicants should be prepared to affirm their Christian faith and support the ministry's biblical mission.</div><div><br></div><div><strong>LOCATION &amp; WORK ARRANGEMENT</strong>&nbsp;</div><div>This is a hybrid position based in either ISM’s Albuquerque, New Mexico, or Nashville, Tennessee office. Employees in this role are generally expected to work in the office three (3) days per week and may work remotely up to two (2) days per week, subject to supervisor approval and ministry needs. Hybrid work arrangements are not guaranteed and may be adjusted based on staffing, team, or operational needs.</div><div><br></div><div><strong>Work Expectations and Exempt Status&nbsp;</strong></div><div>This position is classified as <strong>full-time, salaried, exempt</strong> under applicable federal and state wage and hour laws. As an exempt role, performance is evaluated based on outcomes, stewardship of responsibilities, and the successful execution of objectives, rather than hours worked.&nbsp;</div><div><br>While this role generally aligns with ISM’s standard business hours, it may require <strong>occasional evening work or additional time to meet deadlines</strong>, particularly during campaign launches, ministry initiatives, or time-sensitive communications. These expectations are inherent in a professional exempt position.</div><div><br>ISM values healthy rhythms and sustainability. Occasional extended hours are balanced with <strong>reasonable flexibility in scheduling</strong> to support long-term effectiveness and well-being.</div><div><br>This role requires the regular exercise of <strong>independent judgment, prioritization, discretion, and decision-making authority</strong>, particularly in managing workflows, systems, and execution strategies aligned with ministry goals.</div><div><strong><br>WHAT SUCCESS LOOKS LIKE&nbsp;</strong></div><ul><li>Leaders use timely, trusted dashboards and decision tools supported by shared KPI definitions and clear source-to-report lineage.</li><li>Priority content, user, customer, donor, campaign, financial, and Bible-distribution data is consistently modeled, documented, monitored, and reconciled in BigQuery.</li><li>ISM can measure priority journeys more consistently across content discovery, Scripture engagement, communications, purchasing or giving, and ongoing ministry relationships—while clearly communicating what the data can and cannot prove.</li><li>Campaign and channel decisions are supported by a practical, transparent omnichannel attribution framework rather than conflicting platform reports or vanity metrics.</li><li>Important data issues are detected early through automated validation and monitoring, then resolved at the source whenever possible.</li><li>Ministry teams spend less time assembling or reconciling reports and more time using insight to decide which languages, content, audiences, and channels to serve and scale.<br><br></li></ul><div><strong>RESPONSIBILITIES&nbsp;</strong></div><ul><li>Develop, maintain, and optimize executive dashboards, KPI reporting, curated analytical datasets, semantic models, and business intelligence solutions.</li><li>Help establish BigQuery as ISM's governed analytical hub by building, monitoring, and documenting models and workflows that connect audience, content, campaign, donor, financial, partner, commerce, and distribution data through SQL, APIs, and approved BI and automation tools.</li><li>Ensure data accuracy through stewardship, validation, reconciliation, deduplication, backfills, freshness and schema monitoring, and automated quality checks; work with source-system owners to resolve root causes rather than repeatedly correcting symptoms.</li><li>Develop shared definitions and entity models for content, language, country, endpoint, campaign, anonymous and known users, customers, supporters, donors, partners, products, and transactions, while preserving the boundaries and lineage of operational and analytical systems of record.</li><li>Establish and govern measurement standards, including event taxonomies, naming conventions, campaign IDs, UTMs, content and endpoint IDs, conversion definitions, attribution windows, and source-system documentation.</li><li>Analyze first-party and omnichannel data across the journey from campaign or referral through visit or install, Scripture interaction, repeat engagement, sign-up, purchase, partnership, or donation. Develop practical attribution and, where feasible, incrementality approaches across paid, owned, partner, digital, broadcast, print, event, QR/NFC, and other offline touchpoints, documenting assumptions and limitations.</li><li>Reconcile platform-reported reach and engagement with ISM's source-of-truth outcomes, helping leaders distinguish activity from meaningful results such as retained engagement, completed Bible purchases or distribution, donor acquisition and retention, and cost per outcome.</li><li>Support reliable audience activation and lifecycle measurement in Braze or comparable customer-engagement tools by validating profiles, events, attributes, consent and contactability states, segments, suppressions, and conversion data flowing into and out of the analytics environment.</li><li>Serve as an analytics partner to the teams driving each area of ISM's mission by translating their goals and operational questions into data requirements, shared measures, dashboards, analysis, and actionable recommendations.</li><li>Coordinate with platform owners, developers, source-system owners, vendors, contractors, and distribution partners to verify access and implementations, test source-to-destination flows, and maintain clear ownership and accountability.</li><li>Build reporting across ministry reach, content discovery and consumption, engagement and retention cohorts, anonymous-to-known conversion, geographic and language reach, campaign effectiveness, customer activity, donor acquisition and lifetime value, partner enablement, and responsible cost and resource stewardship.</li><li>Perform root cause analysis, challenge misleading or incomplete metrics, and translate complex findings into clear recommendations, opportunities, risks, and process improvements for leaders.</li><li>Promote governed self-service reporting through data dictionaries, metric definitions, lineage, refresh expectations, dashboard guidance, and training for nontechnical colleagues.</li><li>Help operationalize responsible data governance, including role-based access, privacy, consent, retention, data minimization, secure handling of sensitive first-party data, and appropriate use across countries and regions.</li><li>Prefer standards-based, native, and maintainable integration patterns; assess reliability, cost, and long-term ownership before introducing new data workflows or vendor dependencies.</li><li>Evaluate and responsibly apply automation, AI-assisted analytics, forecasting, anomaly detection, and machine learning where they solve a defined ministry or business problem and can be validated, documented, and reviewed by people.</li><li>Help teams confidently interpret and apply accurate, timely, and meaningful business insights while preserving shared definitions and a ministry-wide view of performance.</li></ul><div><strong><br>REQUIREMENTS&nbsp;</strong></div><ul><li>Devoted follower of Jesus Christ, fully aligned with the mission, vision, and beliefs of International Scripture Ministries.</li><li>Minimum of three years of experience in data analysis, business intelligence, reporting, analytics, data operations, or a related field.</li><li>Bachelor's degree in Data Analytics, Computer Science, Information Systems, Statistics, Business Analytics, or a related field, or equivalent experience.</li><li>Advanced SQL proficiency and hands-on experience with Google BigQuery or a comparable cloud data warehouse, with the ability to become productive quickly in ISM's environment.</li><li>Proficiency with Power BI and advanced Excel; experience with Looker Studio, Grafana, or another modern BI platform is also valued.</li><li>Experience developing executive dashboards, KPI reporting, analytics-ready data models, and business intelligence solutions.</li><li>Experience designing or supporting repeatable ETL/ELT workflows, data integrations, and APIs, with strong practices for validation, reconciliation, monitoring, and documentation.</li><li>Practical understanding of analytical or dimensional data modeling, KPI definition, data quality, and governed self-service reporting.</li><li>Ability to translate ambiguous ministry or business questions into measurable definitions, defensible analysis, and practical recommendations.</li><li>Demonstrated care in handling personal, customer, supporter, donor, and user data, including a working understanding of privacy, consent, secure access, and responsible first-party data use.</li><li>Strong analytical, problem-solving, project-management, and communication skills, with the ability to explain technical concepts and tradeoffs to nontechnical audiences and collaborate effectively with internal teams and external partners.</li></ul><div><strong><br>PREFERRED EXPERIENCE&nbsp;</strong></div><ul><li>Proficiency in Python, R, or another language used for data analysis and automation, including responsible application of AI-assisted analytics, forecasting, anomaly detection, or experimentation.</li><li>Segment CDP; Braze or another lifecycle/customer-engagement platform; GA4/Firebase; GTM or server-side GTM; or comparable mar-tech tools.</li><li>ETL/ELT processes, cloud-based data platforms, dimensional modeling, semantic layers, automated data testing, version-controlled analytics workflows, or transformation frameworks such as dbt.</li><li>Omnichannel marketing analytics, first-party data strategy, identity resolution, audience activation, attribution, controlled experiments, or incrementality measurement.</li><li>Experience with donor management or CRM platforms, digital analytics tools, payment and commerce systems such as Stripe, content or publishing systems, or financial reporting systems—including reconciliation of people, household, organization, transaction, and engagement data across legacy and modern systems.</li><li>Experience with multilingual or international datasets, digital content, mobile and web applications, publishing, broadcast, streaming, e-commerce, fulfillment, or partner-delivered data.</li><li>Experience working across in-house teams and external agencies, developers, vendors, or integration partners with varying levels of technical maturity.</li><li>Experience working in a nonprofit, ministry, or mission-driven organization.</li></ul><div><strong><br>ISM BENEFITS&nbsp;</strong></div><div>ISM offers generous Paid Time Off, Medical, Dental, and Vision Coverage, as well as health incentives, reimbursements, and education benefits.</div><div><strong><br>Paid Time Off:</strong> Full-time employees are eligible to receive 40 hours every four (4) months up to 120 hours a year. After three (3) years of employment, an additional one (1) week of vacation will be available for a total of 160 hours per year.</div><div><strong><br>Medical, Dental, and Vision (HMO/PPO):</strong> The Ministry pays for (99%) of the employee’s premium. Spouse and/or dependent insurance options are available.</div><div><strong><br>Education Benefit:</strong> To encourage ongoing education, all full-time employees are eligible for an education credit/reimbursement.</div><div><strong><br>Cell Phone Reimbursement:</strong> Full-time employees will be reimbursed for using personal phones for ministry business up to $60 monthly.</div><div><strong><br>Community Volunteerism:</strong> We encourage our employees to be involved in the local area, lending their voluntary support to programs that positively impact the quality of life in the community. We offer up to eight (8) hours of paid time each quarter for volunteerism.</div><div><strong><br>Health Incentive:</strong> Full-time employees receive a $50 monthly reimbursement for fitness classes and/or gym memberships.</div><div><br></div>

Business Intelligence & Data Analytics Specialist

<h3>Job Description</h3><p>Chick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first.</p><p>Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.</p><h3>Overview</h3><p>The Professional/Individual Contributor Staff member is responsible for performing work responsibilities, building relationships, and sharing expertise and experience as he/she contributes to specific bodies of work, builds connections, and optimizes performance.</p><p>As a Senior Lead Data Engineer, you will be responsible for leading complex project work as a part of a larger cross-functional team in support of Supply Chain. Sr. Lead Data Engineers typically design, implement, maintain, and optimize necessary analytics infrastructure on technically complex projects, focusing on developing solutions to data modeling and/or analytics technology needs. You must have a general understanding of Supply Chain operations and be able to quickly develop mastery of the needed subject area across Supply Chain.</p><p>Our Senior Lead Data Engineers work with wide latitude for action or decisions on projects that are more complex and cross-functional in nature. They serve as technical anchors within one or more product areas or platform capabilities, applying advanced knowledge to outcomes of complexity and providing technical leadership and consultation to peer engineers on the design patterns, modeling standards, and testing frameworks that keep data products consistent, scalable, and aligned to enterprise standards. They act as a subject-matter expert and resource on data and/or analytics technology, and they may represent SCDA in external conversations. They also assist with the selection or oversight of outside vendor partners. They are expected to influence the project execution of IT and analyst teams. Successful candidates for this role must have strong analytical and data modeling skills, a deep understanding of database technology and data use within analytic platforms, and they must have strong programming skills with SQL and Python.</p><p>We expect our Senior Lead Data Engineers to have demonstrated fluency in both the technology language of IT and the analyst language of Supply Chain. They bring deep experience developing and implementing data models for analytic use and strong proficiency with cloud database architecture. They apply seasoned judgment to ambiguous, multi-source data problems, balancing performance, cost, and maintainability, and they work steadfastly with cross-functional partners to create impactful change.</p><h3>Responsibilities</h3><ul><li>Exhibits wide latitude in aligning Supply Chain stakeholders and IT to translate business logic into scalable data and analytic solutions on complex projects.</li><li>Develops ETL pipelines for Supply Chain consumption, establishing patterns for repeatable, scalable ETL work that others can leverage in their work.</li><li>Develops tool, data, and analytics best practices for SCDA and advises on their integration into operational practices.</li><li>Designs specific tool implementations, understanding Databricks, DBT, and cloud compute performance requirements and expectations.</li><li>Helps design patterns for efficient use of cloud compute resources.</li><li>Drives architecture decisions and establishes the technical approach for the product area, balancing performance, cost, and maintainability on ambiguous, multi-source data problems.</li><li>Defines design patterns, modeling standards, and testing frameworks for the product area, and leads design reviews to guide engineering work across the team.</li><li>Provides technical direction and mentorship to peer engineers, building capability across the product area without requiring managerial oversight.</li><li>Owns and is accountable for data model and code quality and any relevant documentation.</li><li>Acts as a technical anchor for one or more product areas or platform capabilities, owning end.</li><li>Implements data governance and master data management principles across specific project execution.</li><li>Acts as a subject matter expert and resource on data and/or analytics technology issues for the larger SCDA community.</li><li>Drives complex projects to success and enables others to own the impact.</li><li>Manages any needed maintenance and quality control on data pipelines or data products they have built which are actively in use.</li></ul><h3>Required Qualifications (Knowledge, Skills, & Abilities)</h3><ul><li>Has strong analytical and data modeling skills</li><li>Has a deep understanding of cloud database technology</li><li>Has a deep understanding of analytic platform data use</li><li>Has strong programming skills in SQL and Python</li><li>Has experience developing and implementing data models for analytic use</li><li>Has moderate experience with cloud database architecture</li><li>Has the skill to partner with cross-functional teams using strong written and verbal communication</li><li>Fast learner and proven problem solver</li><li>Keen eye for system thinking and process design, especially with respect to scalability and automation</li><li>Keen eye for detail and thoughtful investigation of data</li><li>Has a steadfast focus on creating impactful change</li></ul><h3>Preferred Qualifications (Knowledge, Skills, & Abilities)</h3><ul><li>Has some experience using the AWS big data technology stack</li><li>Has extensive experience with Databricks, dbt, Snowflake, or similar distributed platforms</li><li>Has extensive experience with Tableau or similar data visualization tools</li><li>Has some experience implementing data governance principles</li><li>Has experience defining engineering standards, design patterns, or leading design reviews for peer engineers within a product area or discipline</li></ul><h3>Required Years of Experience</h3><p>5</p><h3>Preferred Years of Experience</h3><p>10</p><h3>Travel Requirements</h3><p>10%</p><h3>Required Level of Education</h3><p>Bachelor's Degree</p><h3>Preferred Level of Education</h3><p>Master's Degree</p><h3>Required Major/Concentration</h3><p>MIS, Decision Sciences, Engineering, Business Analytics, Computer Science or other similar fields</p><h3>Preferred Major/Concentration</h3><p>MIS, Decision Sciences, Engineering, Business Analytics, Computer Science or other similar fields</p><h3>Relocation Assistance Provided</h3><p>No</p>

Sr. Lead Data Engineer

<h3>About the company</h3>
<p>Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.</p>
<h3>Role Summary</h3>
<p>The Senior Database Administrator serves as the technical owner and operational lead for NPS database platforms, supporting mission critical business systems on AWS environments. This role designs, operates, secures, and continuously improves highly available database ecosystems while providing strategic leadership for modernization, automation, and risk reduction initiatives.</p>
<p>The Senior DBA owns end to end accountability for database availability, performance, security, backup/recovery, patching, and disaster recovery for enterprise SQL Server, Aurora Postgres, and supporting database technologies. This position operates with minimal supervision, sets technical direction, and is trusted to make production decisions that directly impact customer facing systems and regulatory commitments.</p>
<p>This role provides significant technical ownership of the NPS database platform. The Senior DBA partners closely with Enterprise and Infrastructure Architects to provide technical leadership for complex or high-risk database changes and help engineering teams identify and mitigate database risks before deployment. The role owns the enterprise Reporting Database, the CDC pipeline, data retention strategy, and the governance of database changes and access provisioning.</p>
<h3>Job Responsibilities</h3>
<ul>
<li>Researches, designs, implements, and manages enterprise database systems based on business and application requirements.</li>
<li>Leads complex database migrations, upgrades, and transformation initiatives.</li>
<li>Designs and supports high availability and disaster recovery solutions.</li>
<li>Monitors, analyzes, and improves database performance, scalability, and reliability.</li>
<li>Ensures database security, compliance, backup, and recovery strategies are properly implemented and maintained.</li>
<li>Recommends improvements to database architecture, standards, and operational processes.</li>
<li>Owns the architecture, health, performance, and operational reliability of the enterprise Reporting Database.</li>
<li>Manages the CDC pipeline's health, reliability, and daily operations.</li>
<li>Manages data truncation processes to meet retention requirements.</li>
<li>Establishes database change governance across PostgreSQL and SQL Server.</li>
<li>Defines and audits database access governance and least privilege.</li>
<li>Reviews complex, high-risk, or performance-sensitive schema and query changes.</li>
<li>Guides engineering teams on database solution design and best practices.</li>
<li>Supports production systems, including participation in on-call support as required.</li>
<li>Continues to update technical knowledge and stay current on emerging database technologies and AI-enabled operational tools.</li>
</ul>
<h3>Education</h3>
<p>Bachelor’s degree in Computer Science, Information Systems, or a related discipline, or equivalent experience supported by relevant technical certifications and demonstrated expertise in enterprise database platforms.</p>
<h3>Experience</h3>
<ul>
<li>7+ years of experience in database administration and architecture.</li>
<li>Experience with Aurora Postgres, Microsoft SQL Server 2019 platforms.</li>
<li>Hands-on experience managing databases in cloud environments.</li>
<li>Experience designing high availability and disaster recovery solutions.</li>
<li>Exposure to data streaming or CDC concepts is a plus.</li>
<li>Familiarity with database schema migration tools such as Liquibase is a plus.</li>
</ul>
<h3>Competencies – Skills / Knowledge / Abilities</h3>
<ul>
<li>Strong technical competency in database architecture, performance tuning, and security.</li>
<li>Logical, analytical, and solution-oriented approach to problem solving.</li>
<li>Ability to work independently and collaboratively across cross-functional teams, including engineering, architecture, and infrastructure.</li>
<li>Experience with AWS RDS and Amazon Aurora PostgreSQL.</li>
<li>Knowledge of database security hardening practices.</li>
<li>Experience with database monitoring, alerting, and incident response.</li>
<li>Ability to automate operations via SQL scripting and related tooling.</li>
<li>Ability to design new database clusters and high availability configurations.</li>
<li>Focus on continuous improvement and delivering reliable, scalable database solutions.</li>
</ul>
<p><strong>Pay Range for this role is - $120,000 DOE</strong></p>
<p>Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.</p>

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