<p>As the Director of Design Client Experience at Thrivent, you will be a dynamic leader focused on strategic vision, growing talent, and driving execution. You will lead and mentor a team of managers, focusing on new value creation, organization-wide leadership, and operational excellence. With your significant management experience and strong design skills, you will drive the development of innovative practices that increase the value and appreciation of design both internally and externally.</p><h3>Duties &amp; Responsibilities</h3><p><em>This is not intended to be an all-inclusive list of essential job functions, but rather a general overview of the principal responsibilities.</em></p><ul><li>Lead and mentor a team of designers, focusing on strategic vision, talent growth, and execution excellence.</li><li>Excel in one area of design, with strong proficiency in two others and capability in two additional areas. Use design methods not just to solve execution problems but to identify new opportunities for value creation.</li><li>Complete the shift to program-level work across multiple workstreams, driving the development of new practices that increase the value and appreciation of design.</li><li>Frame research initiatives and prioritize when to execute research to inform strategic decisions and identify new opportunities. Take an active role in company-wide leadership initiatives, shaping entire user experiences.</li><li>Use storytelling and persuasion to connect strategy and vision with day-to-day practicality, driving meetings and stakeholder communication effectively.</li><li>Develop a holistic understanding of organizational context and line-of-business strategy. Appreciate broader organizational efforts around culture, work, and values, and articulate a compelling vision for the team.</li><li>Create the team you need by defining problems with cross-functional leads and managing managers. Coach managers toward strong people-management practices and drive broader organizational efforts around culture, work, and values.</li><li>Recruit, develop, and sustain a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization.</li><li>Support and develop an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to clients. Shape and support a culture that represents Thrivent’s purpose, promise, and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.</li><li>Model Thrivent’s leadership competencies: Model the Way, Rally the Team, and Deliver Outcomes.</li></ul><h3>Key Relationships &amp; Influence</h3><ul><li>Design Managers and Principal Designers – direct supervision and management</li><li>Cross-functional Product and Engineering peers – collaboration</li><li>Cross-functional organizational stakeholders – collaboration and presentations</li><li>Product, Design, and Engineering VPs and EVPs – presentations and strategic communication</li></ul><h3>Qualifications &amp; Skills</h3><p><strong>Required</strong></p><ul><li>Bachelor’s degree or equivalent experience in Interaction Design, UI/UX Design, Web Product Design, Web Development, or any combination of education and experience that would provide an equivalent background.</li><li>12+ years of experience in a related field, including 5-8 years of experience in user experience, interaction design, product innovation, and research within a product development team.</li><li>Proven experience leading and mentoring design teams, with significant management experience and the ability to recruit and hire top talent.</li><li>Strong leadership skills with the ability to motivate and inspire teams to achieve their goals.</li><li>Ability to drive the development of innovative practices that increase the value and appreciation of design, supported by a strong strategic mindset.</li><li>Strong strategic communication skills, with the ability to connect vision with day-to-day practicality.</li><li>Holistic understanding of organizational context and line-of-business strategy, with the ability to articulate a compelling vision for the team.</li><li>Experience in talent management, including recruiting, hiring, and professional development.</li><li>Experience in annual and ad hoc headcount planning for the organization and securing necessary budget.</li></ul><p><strong>Preferred</strong></p><ul><li>Strategic design thinking and the ability to contribute to the overall design strategy of the organization.</li><li>Knowledge and experience working in diversified financial services.</li><li>Experience working within a product operating model at scale.</li></ul><h3>Pay &amp; Benefits</h3><p>Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market-competitive compensation programs designed to attract, reward, and retain top talent.</p><p>The applicable salary range for this full-time role is <strong>$177,984.00-$240,803.00 per year</strong>, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills and knowledge, business needs, market demand, and other factors Thrivent deems important.</p><p>Thrivent is unique in its commitment to helping people be wise with money and live balanced and generous lives. That commitment extends to employee benefits, which may include:</p><ul><li>Annual or long-term incentive bonuses</li><li>Medical, dental, and vision insurance</li><li>Health Savings Account (HSA)</li><li>Flexible Spending Account (FSA)</li><li>401(k) plan</li><li>Pension</li><li>Life and accidental death and dismemberment insurance</li><li>Disability insurance</li><li>Supplemental protection insurance</li><li>20 days of Paid Time Off each year</li><li>Sick and Safe Time</li><li>10 paid company holidays</li><li>Volunteer Time Off</li><li>Paid parental leave</li><li>Employee Assistance Program (EAP)</li><li>Well-being benefits</li><li>Other employee benefits</li></ul><p>Eligibility for these benefits is subject to the applicable plan and policy documents. Thrivent’s plans and policies are subject to change at any time at Thrivent’s discretion.</p><h3>Equal Employment Opportunity</h3><p><em>Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.</em></p><p><em>Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know.</em></p>

Director, Design Client Experience

<div>**Compensation range for this position is $200,000 - $220,000&nbsp;<br>This is a full-time, REMOTE position that requires domestic and international travel expected at 30-50%.<br><br>Mercy Ships is seeking a Chief Technology Officer (CTO) to serve remotely. As CTO, you will provide executive leadership, strategic direction, and organizational partnership focused on the global technology function during a significant period of organizational maturity and transformation. Reporting directly to the Chief Financial Officer and working in close partnership with the Office of the CEO, Strategy &amp; Transformation Office, Executive Leadership Team, and existing technology leadership, the CTO will evaluate the organization’s current technology environment while helping establish the long-term strategic direction, governance, enterprise architecture, and operating model necessary to support Mercy Ships' global mission.&nbsp;<br><br>During the initial phase of the role, the CTO will work collaboratively alongside existing technology leadership to develop a deep understanding of the organization’s mission, operations, technology landscape, organizational capabilities, and business priorities. As this understanding develops, the CTO will partner with executive leadership to strengthen technology strategy, governance, organizational capability, and delivery effectiveness by implementing approved improvements. This role serves as both a strategic advisor and executive technology leader, ensuring that enterprise technology enables the organization’s mission while strengthening confidence, accountability, and execution across the technology function. The CTO will provide leadership in the following areas:<br><br></div><ul><li>Enterprise technology strategy and architecture&nbsp;</li><li>Technology governance and investment prioritization&nbsp;</li><li>Technology operating model and organizational capability&nbsp;</li><li>Technology delivery and execution maturity&nbsp;</li><li>Workforce capability and leadership development&nbsp;</li><li>Business readiness and organizational adoption&nbsp;</li><li>Artificial Intelligence, automation, and emerging technology strategy&nbsp;</li><li>Long-term technology investment planning&nbsp;</li><li>Establish strong connections between organizational strategy, business capabilities, enterprise architecture, and technology investments.</li></ul><div><br></div><div><br><strong>How You’ll Contribute Enterprise Technology Leadership &amp; Strategy<br></strong><br></div><ul><li>Develop a comprehensive understanding of Mercy Ships' global operations, strategic objectives, and technology landscape.&nbsp;</li><li>Evaluate the current enterprise technology environment, including enterprise architecture, infrastructure, applications, integrations, cybersecurity, data governance, operational maturity, and technology investments.&nbsp;</li><li>Develop a multi-year enterprise technology strategy aligned with organizational strategy and business capabilities.&nbsp;</li><li>Identify opportunities to strengthen enterprise architecture, reduce technical debt, improve scalability, and increase operational effectiveness.&nbsp;</li><li>Develop enterprise principles for AI, automation, emerging technologies, and responsible innovation.&nbsp;</li><li>Guide technology investment decisions through clear architectural principles and strategic alignment.</li></ul><div><br><strong>Organizational Partnership &amp; Capability Development<br></strong><br></div><ul><li>Build trusted relationships with existing technology leadership, business leaders, National Offices, and operational stakeholders.&nbsp;</li><li>Evaluate the effectiveness of the current technology operating model, organizational capabilities, leadership capacity, and delivery maturity.&nbsp;</li><li>Coach, mentor, and support technology leaders while strengthening accountability, collaboration, and execution.&nbsp;</li><li>Recommend and implement approved organizational improvements that strengthen enterprise technology capabilities and long-term organizational effectiveness.&nbsp;</li><li>Foster a culture of continuous improvement, servant leadership, operational excellence, and enterprise thinking.</li></ul><div><br></div><div><strong>Technology Governance &amp; Strategic Execution<br></strong><br></div><ul><li>Partner closely with the Strategy &amp; Transformation Office to align enterprise technology planning with organizational strategic planning, enterprise portfolio management, and transformation governance.&nbsp;</li><li>Strengthen governance processes supporting technology prioritization, investment decisions, architectural standards, risk management, and delivery oversight.&nbsp;</li><li>Establish strong connections between organizational strategy, business capabilities, enterprise architecture, and technology investments. Improve transparency regarding technology priorities, sequencing, and enterprise value.</li></ul><div><br></div><div><strong>Delivery Excellence &amp; Organizational Trust<br></strong><br></div><ul><li>Evaluate current project and program delivery practices, including business readiness, change management, solution design, vendor management, and implementation governance.&nbsp;</li><li>Identify root causes contributing to delivery challenges, organizational friction, and execution risks.&nbsp;</li><li>Partner with technology leadership to improve execution discipline, organizational alignment, and cross-functional collaboration.&nbsp;</li><li>Lead implementation of approved improvements that strengthen delivery maturity, operational excellence, and organizational trust.&nbsp;</li><li>Help re-establish confidence in the technology function through transparency, measurable progress, and consistent executive leadership.</li></ul><div><br><strong>Executive Partnership &amp; Advisory</strong></div><div><br></div><ul><li>Serve as a trusted advisor to Executive Leadership and the Board regarding enterprise technology strategy, organizational capability, emerging technology, and investment priorities.&nbsp;</li><li>Provide periodic assessments, strategic recommendations, and progress updates regarding the technology function.&nbsp;</li><li>Support executive decision-making regarding enterprise modernization, technology-enabled transformation, and long-term organizational capability.</li></ul><div><br></div><div><strong>The Ideal Candidate</strong></div><div><br></div><ul><li>Minimum 10 -15 years of progressive technology leadership experience, including executive technology leadership roles.&nbsp;</li><li>Proven experience serving as a CTO, CIO, VP of Technology, or equivalent executive leadership role within complex enterprise environments.&nbsp;</li><li>Demonstrated success leading enterprise technology transformation, organizational improvement, enterprise architecture, or operational modernization initiatives.&nbsp;</li><li>Strong enterprise architecture and systems-thinking capabilities across applications, infrastructure, cybersecurity, cloud platforms, integrations, and data.&nbsp;</li><li>Experience aligning enterprise technology strategy with organizational strategy and business priorities.&nbsp;</li><li>Demonstrated ability to build trusted executive relationships while leading organizational change.&nbsp;</li><li>Strong understanding of globally distributed organizations and multicultural operating environments.&nbsp;</li><li>Exceptional executive communication, stakeholder management, and organizational influence skills.&nbsp;</li><li>Travel domestically and internationally, including flights of extended duration and occasional time zone changes; travel expected at 30-50%</li></ul><div><br></div><div><strong>Culture and Alignment<br></strong><br></div><ul><li>Is aligned with Mercy Ships’ mission, core values, culture, and Code of Conduct.&nbsp;</li><li>Takes an active role in supporting the Community of Faith and lives out our Core Values.&nbsp;</li><li>Achieves a high level of trust in relationships, respects others, is open and honest, and admits mistakes.</li></ul><div><br></div><div><strong>Preferred Experience<br></strong><br></div><ul><li>Experience within nonprofit, humanitarian, healthcare, maritime, or globally distributed mission-driven organizations.&nbsp;</li><li>Experience advising executive leadership teams and Boards.&nbsp;</li><li>Experience leading enterprise operating model transformation.&nbsp;</li><li>Familiarity with AI governance, automation strategy, and emerging technology adoption.</li></ul><div><br></div><div>**Compensation range listed is for U.S. hires only. Actual compensation may vary dependent upon location of hire.</div>

Chief Technology Officer

<h3><strong>Position Overview</strong></h3><div>We're seeking an experienced Senior Manager of Digital Advertising to lead our paid advertising strategy, marketing analytics infrastructure, and digital experience optimization across all Family First brands. Reporting to the CMO, you'll oversee digital advertising execution, provide strategic direction for our analytics function, and drive continuous improvement of our digital user experience.<br><br></div><h3><strong>Primary Responsibilities</strong></h3><div>You'll develop and oversee comprehensive paid digital strategies across Google Ads and Meta platforms, managing six-figure budget allocation, campaign optimization, and agency partnerships. You'll provide strategic oversight for Family First's marketing analytics function, working with the analytics team to set measurement priorities, define frameworks, and translate insights into strategic recommendations for leadership. You'll also lead digital experience optimization efforts, collaborating with web development teams on conversion rate improvement, testing roadmaps, and ensuring alignment between acquisition channels and on-site experience. This senior leadership role requires both strategic thinking and hands-on involvement in campaign execution.<br><br></div><h3><strong>Required Qualifications</strong></h3><ul><li>7-10 years of progressive digital marketing experience with expertise in paid advertising, analytics, and conversion optimization</li><li>Proven track record managing six-figure advertising budgets across Google Ads and Meta platforms with measurable ROI improvement</li><li>Strong proficiency in Google Analytics 4 and marketing analytics with ability to interpret data and guide strategic decisions</li><li>Demonstrated ability to lead cross-functional initiatives, manage agency relationships, and influence stakeholders</li><li>Excellent communication skills with ability to present complex insights to executive leadership</li></ul><h3><strong>Preferred Qualifications</strong></h3><ul><li>Experience in nonprofit sector or mission-driven organizations</li><li>Previous people management or team leadership experience</li><li>Google Ads and Meta Blueprint certifications</li><li>Background in user experience optimization and A/B testing methodologies</li></ul><h3><strong>What We Offer</strong></h3><div>This senior leadership position offers the opportunity to shape digital advertising strategy for an organization impacting millions of families. We offer competitive nonprofit compensation, comprehensive benefits, and a supportive work environment that values both strategic innovation and work-life balance.</div><div><br></div>

Senior Manager, Digital Advertising

<div><strong>About the Role</strong></div><div>Take Command is building the financial foundation for a better health insurance experience. As more employers use our platform to reimburse employees for individual insurance, how money moves through our system becomes critical to making that experience affordable, reliable, and easy to understand.</div><div>We’re looking for a Staff Engineer with real experience building ledger, payments, card, reimbursement, or money movement systems in production.</div><div><br>This is a senior role with meaningful influence over the technical and product direction of our financial systems. You’ll help us make sound architectural decisions, avoid common pitfalls in financial system design, and raise the team’s understanding of proven ledger and payment patterns.</div><div>The role is full-stack, but heavily backend-leaning. Most of your work will be in Java, Postgres, and AWS, with occasional React work where needed. Over time, we expect more of our stack to move toward TypeScript, and you’ll have an opportunity to help shape that transition.</div><div><br><strong>What You'll Do</strong></div><ul><li>Drive architecture and implementation for ledger, payments, and money movement capabilities, both through your own contributions and by guiding technical decisions across the team</li><li>Design systems that handle financial events, balances, reimbursements, payment states, reconciliation, reversals, and related workflows</li><li>Build reliable backend services, integrations, and data models for systems where correctness matters</li><li>Partner with product and engineering leaders to shape the direction of our financial platform</li><li>Bring practical experience from production financial systems to help us avoid common mistakes and choose proven patterns</li><li>Mentor other engineers and help establish strong engineering patterns for financial systems</li><li>This role doesn’t require people management, but the opportunity does exist</li></ul><div><br></div><div><strong>What We're Looking For</strong></div><ul><li>Significant experience building and operating production financial systems</li><li>Hands-on experience with ledgers, payment systems, card payments, banking integrations, reimbursements, or similar money movement infrastructure</li><li>Strong backend engineering experience, ideally with Java or a similar language</li><li>Strong relational database experience, especially with data models that require accuracy, traceability, and long-term maintainability</li><li>Ability to lead through technical judgment, clear communication, mentorship, and execution</li><li>Comfort working through ambiguous product and technical problems</li><li>A product-minded approach to engineering, with an interest in how technical decisions affect customers, operations, and the business</li><li>Pragmatic judgment about when to invest deeply, when to keep things simple, and how to make tradeoffs without losing sight of financial integrity</li></ul><div><strong>Compensation</strong></div><ul><li>$165,000 - $235,000 + 10% bonus</li><li>We believe employees should be compensated fairly based on the market in which they live and work. Using geographic market data helps us maintain competitive pay, support internal equity, and ensure a consistent approach to compensation decisions across the company.</li></ul><div>&nbsp;</div><div><strong>Working at Take Command</strong></div><div>We’re excited to build a team and culture that reflects our values! We offer competitive pay and health benefits to share with this position.</div><ul><li>A generously funded ICHRA for medical, dental, and vision premiums and medical expenses. You get to use our own product and we think that’s so exciting and rare!</li><li>Unlimited personal vacation in addition to regular company holidays.</li><li>401(k): 90-day eligibility for 4% match that vests over 4 years with a one year cliff!</li><li>We have two beautiful offices in Richardson, Texas (City Line) and Austin, Texas. The kitchen is well-stocked and we've designed the space to have lots of different areas to work--lounge on the couch, stand near your colleague at a kiosk desk or hole up in one of our phone rooms!</li><li>Competitive parental leave for new parents.</li><li>Up to two paid days of Paw-ternity leave. We recognize that pets are family too - and supporting life outside of work (including four-legged members) matters!</li><li>ClassPass corporate membership with access to over 73,000 fitness and wellness options.</li><li>Flexible on where you work – we believe in the power of connecting with intention! While we hope to see you around the office on a regular basis, you also have the ability to work from home some when you need to get focus work done.</li></ul><div><br><strong>More About Us</strong></div><div>We secured our Series B funding in 2023 and are thrilled to be able to expand our team. Despite being a small startup in a land of health insurance giants, we’re the recognized industry leader for what we do (health insurance reimbursements) and passionate about bringing it to market because we know we can help fix a broken system and improve our clients’ wellbeing and health outcomes. We’ve been featured in <em>The New York Times</em>, <em>The Wall Street Journal</em>, <em>The Dallas Morning News</em>, and other national healthcare publications and are excited about our growth opportunities.</div><div><br>Take Command knows diversity and inclusion among our teammates is integral to our company’s success and growth. Our vision is to recruit, develop, and retain the best team from a diverse candidate pool. This has mostly been about us, but we’d love to hear from you--we can’t wait to hear your story!&nbsp;</div><div><br><strong>About Take Command</strong></div><div>Take Command is a start-up on a mission to improve the healthcare system, starting with health insurance. Pragmatically speaking, we help employers reimburse employees for individual insurance instead of offering a traditional one-size-fits-all group plan. We believe this model can empower employees (when they have the right support) to be savvy healthcare consumers and have a transformative impact on the entire healthcare system.</div><div><br>Let’s be honest—health insurance is usually a confusing, frustrating, and even emotional experience for people. We want to fix that with a new model, great technology, and a superior user experience. We have made a great start, but we need your help to fully realize our long-term vision.</div>

Staff Software Engineer – Payments & Ledger

<div><strong><br>Director of Sales</strong>&nbsp;</div><div>Remote<br>&nbsp;$90,000-$135,000 annually DOE + commissions and bonuses&nbsp;<br><br></div><div><strong><br>About Us</strong>&nbsp;</div><div>It's not just a job—it's a mission.<br>&nbsp;<br>&nbsp;For over 30 years, Outreach has equipped churches and ministry leaders around the world through innovative technology, resources, and services. We are a purpose-driven organization with a collaborative culture, strong values, and employees who are passionate about making a difference.&nbsp;<br><br></div><div><strong><br>About the Role</strong>&nbsp;</div><div>We are seeking a strategic, hands-on Director of Sales to own and scale Outreach's sales organization. This leader will grow revenue by developing people, building scalable sales processes, optimizing CRM systems, launching new initiatives, and personally pursuing strategic opportunities. The ideal candidate is an entrepreneurial, data-driven builder with a passion for helping churches grow.&nbsp;<br><br></div><div><strong><br>Compensation &amp; Benefits</strong>&nbsp;</div><div>$90,000-$135,000 annual base salary (DOE)<br>&nbsp;• 5% commission on personal sales<br>&nbsp;• Leadership bonus based on team revenue, growth targets, and key outcomes<br>&nbsp;• Potential accelerators for exceeding revenue goalsDirec<br>&nbsp;• Medical, dental, and vision insurance<br>&nbsp;• Life insurance<br>&nbsp;• Short- and long-term disability<br>&nbsp;• Identity theft protection<br>&nbsp;• 11 paid holidays<br>&nbsp;• Vacation and sick leave<br>&nbsp;• 401k with employer match&nbsp;<br><br></div><div><strong><br>Why You'll Love Working Here</strong>&nbsp;</div><div>• Meaningful work that supports churches and ministries worldwide<br>&nbsp;• Remote work environment<br>&nbsp;• Opportunity to build and shape a growing sales organization<br>&nbsp;• Supportive, mission-aligned culture<br>&nbsp;• Employee engagement activities and company events&nbsp;<br><br></div><div><strong><br>What You'll Do</strong>&nbsp;</div><div>• Own sales-team revenue, forecasting, and growth targets<br>&nbsp;• Develop and execute strategies that drive new business and long-term revenue<br>&nbsp;• Identify and launch revenue opportunities across products, partnerships, and channels<br>&nbsp;• Lead and coach the Sales Manager and BDR team<br>&nbsp;• Build and train a commission-only sales force with clear goals and KPIs<br>&nbsp;• Build scalable sales processes, playbooks, pipelines, and CRM workflows<br>&nbsp;• Own pipeline visibility, forecasting, dashboards, and sales reporting<br>&nbsp;• Personally pursue and close strategic sales and partnership opportunities<br>&nbsp;• Lead executive-level negotiations and key customer relationships<br>&nbsp;• Partner across teams to improve lead flow, product launches, and customer experience<br>&nbsp;• Build a performance-driven, mission-aligned sales culture&nbsp;<br><br></div><div><strong><br>What We're Looking For</strong>&nbsp;</div><div>&nbsp;• Seven or more years of progressive sales leadership experience<br>&nbsp;• Demonstrated success scaling teams and growing revenue<br>&nbsp;• Experience leading sales, business development, and account management functions<br>&nbsp;• Experience building sales processes, compensation plans, and performance dashboards<br>&nbsp;• Strong financial acumen in forecasting, pricing strategy, and pipeline management<br>&nbsp;• Advanced CRM experience with pipelines, workflows, automations, and reporting<br>&nbsp;• Strong leadership, analytical, negotiation, and communication skills<br>&nbsp;• Alignment with Outreach's mission, vision, and core values&nbsp;<br><br></div><div><strong><br>Preferred Qualifications</strong>&nbsp;</div><div>• GoHighLevel experience<br>&nbsp;• Experience selling SaaS, marketing services, subscriptions, technology, or agency services<br>&nbsp;• Understanding of the Christian church and experience serving churches or faith-based organizations&nbsp;<br><br></div><div><strong><br>Apply Today</strong>&nbsp;</div><div>If you're a sales leader who enjoys building people, systems, and new revenue opportunities while contributing to a meaningful mission, we'd love to hear from you.&nbsp;<br><br></div><div>************&nbsp;<br><br></div><div>&nbsp;<em>Outreach, Inc. provides </em><strong><em>equal employment opportunities</em></strong><em> to all employees and applicants. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</em>&nbsp;<br><br></div><div>&nbsp;<br><br></div>

Director of Sales

<div><strong>Called to K-LOVE</strong></div><div>&nbsp;</div><div><strong>Inspiring People to Move Closer to Jesus</strong></div><div>&nbsp;</div><div>At K-LOVE, every role is ministry.</div><div>&nbsp;</div><div>We hire first for ministry alignment and a shared commitment to our faith, mission, vision, and values. We then seek talented professionals who can use their God-given gifts, skills, and experience to serve with excellence.</div><div>&nbsp;</div><div>If you love Jesus and are called to be part of a ministry that places Christ at the center of everything we do, we invite you to explore this opportunity. If your heart aligns with our mission and you possess the knowledge, skills, and abilities needed for the role, please keep reading.</div><div>&nbsp;</div><div>The Chief Technology Officer is the technology gatekeeper for the ministry. They are responsible for the vision, leadership and execution of technology solutions, working closely with Ministry leadership to set the strategic direction for the application of technology. Working closely with the CEO and Ministry Leadership Team, this position has exceptional relationship and influencing skills and can translate technology solutions into value speak.&nbsp; This role will lead teams in the areas of technology, broadcast engineering and facilities to ensure the Ministry’s facilities and infrastructure meet and exceed expectations, and to position K-LOVE as a technological leader so that we can anticipate and meet our listener needs. &nbsp;</div><div>&nbsp;<br>Position Summary:</div><ul><li>Knows with whom, how, when, and what to communicate. Communication is flavored with grace, respect, and humility. Listens well and willingly receives and applies feedback.</li><li>The ability to relate to others in a way that brings out the best in individuals, groups, and the ministry as a whole. This also includes the team members insight into others. For example, listening skills, writing skills, and interpersonal skills. For team leaders, the leader has demonstrated the ability to hire and develop people on their team.</li><li>The ability to think and plan strategically and translate that thinking into sustained results. Other areas include team members’ ability to do their job and understand all aspects of their role, their capacity to take charge when it makes sense and to solve problems and resolve issues. For team leaders, this includes ability to formulate and present goals, manage to their budget, see beyond the short term and envision the big picture.&nbsp;</li><li>The ability to maintain capacity and openness to God's leading by staying physically, emotionally, and spiritually healthy. Emotional examples of this could include team members flexibility, consistency, adaptability, personal discipline, and ability to manage stress.</li><li>Sees with a future focus beyond daily operations to establish and articulate vision and develop creative solutions. Obtains information and identifies key issues and relationships relevant to achieving a long-range goal or vision; commits to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values.</li><li>Inspires and motivates others to take action.</li></ul><div><br>Tasks and Responsibilities:</div><ul><li>Proactively influence our culture, leading by example in demonstrating collaboration, empowerment, innovation, creativity and service, while being a faithful witness on and off the job of K-LOVE’s mission to create compelling media that inspires and encourages our listeners to have a meaningful relationship with Christ.</li><li>As a member of leadership, contribute to long term planning and vision implementation through identification of strategic technology initiatives, collaboration, prioritization, communication, and evaluation of results, while preserving K-LOVE’s reputation for integrity and excellence.&nbsp;</li><li>Engage CEO on Technology issues, trends, and proposals for strategic initiatives and delivery.</li><li>Collaborate closely with departments throughout the ministry regarding technology issues.</li><li>Oversee strategic planning and implementation for Engineering &amp; Technology Group, with a focus on goals, timelines, budgets, communication, results tracking, and celebration.</li><li>Assess Technology performance against both annual goals and plans. Provide strategic recommendations based on operational analysis, research, and projections, cost identification and allocation, and resource analysis. Ensure tools and systems are in place to provide critical operational and project information to the CEO and others and make actionable recommendations on both strategic goals and operational constraints.</li><li>Provide leadership for the Engineering &amp; Technology Group function, ensuring ministry wide collaboration and communication, facilitating appropriate resolution of issues, and competing priorities. Ensure alignment of initiatives with Ministry objective.</li><li>This role serves as the technological visionary for technology, products, and internal development processes within the ministry.</li><li>Consolidates and manages all technology delivery services for the ministry leadership using relationship and influencing skills.</li><li>Collaborate with leadership for future product development. Drives how technology will be incorporated into the overall strategic plan and future product development. Focuses on the long-term but does not ignore the short-term. Considers fundamental business and technology trends to help shape product and service roadmaps as well as areas for investment and acquisition. Responsible especially for longer term (3-5 years) strategy that requires a deep understanding of media technologies, development approaches, and operations.</li><li>Determine an Information Technology Strategy &amp; Roadmap by creating a prioritized, strategic roadmap of initiatives that position IT to create value for the organization and its listeners through internal capabilities and emerging technology investments.</li><li>Demonstrates logical business thinking and focuses on the most important things that the ministry needs to do. Aligns goals across different functions in the ministry and simplifies things so that others can understand, evaluate, and act on them. Makes the tough calls on technology based on a fundamental understanding. Appreciates that speed to market (internal agility), communication and excellence are important factors in succeeding in the future.</li><li>Attracts, develops, and retains the best technical talent in the industry. Focus is on two main areas, an operations team, and an innovation technology team. Consistently invests time to develop both internal and attract external talent. Mentors and builds top notch team. Helps up-level talent with promotions, transfers or by making the tough call to exit.</li><li>Provides leadership across technology, facilities, engineering and development functions, including innovation, product development and support, network infrastructure, and data centers.</li><li>Through the Engineering team, ensure that new and existing broadcast facilities are compliant with both applicable FCC rules and good engineering practice with an eye toward reliability. Validate expeditious restoration to proper operation of any facility found to be out of compliance and encourage efforts toward the goal of reducing and eliminating broadcast facility downtime.</li><li>Work in collaboration with other teams to ensure that broadcast facilities are efficiently managed throughout their lifecycle. This includes site construction, maintenance, modification, and decommissioning.</li><li>Monitor the progress of operational projects within areas of oversight and work to ensure those activities occur according to schedule and budget.</li><li>Participate in strategic decisions about broadcast-related technologies and advise the CEO on technological and procedural advances.</li><li>Drives the evaluation, adoption, and governance of emerging technologies (e.g., AI, automation, and data platforms) to enhance operational efficiency, audience engagement, and Ministry impact.</li><li>Lead the implementation and ongoing monitoring of artificial intelligence technologies and solutions to ensure effectiveness, responsible use, and alignment with ministry objectives.</li><li>Is gifted at stretching teams beyond what they think is possible – celebrates and inspires them along the way.</li><li>Established criteria for measuring, assessing, and reporting the performance of each function of the role, following sound KPI practices.</li><li>Directs the study of new technology to determine its utility, consistency with company technology standards, relevance for meeting business goals and return on investment.</li><li>Serves from a place of spiritual strength. Relies and is connected with Jesus through prayer, Scripture, service, and fellowship. Is passionate about reaching others for Christ. Is encouraging and encourages others during good times and bad.</li><li>Shows a passion for technology, ministry and leadership and brings it into every interaction, innovation, and problem resolution. Understands the vision of reaching others for Christ through media, but also overflows with ideas and visions for what specifically we could be doing more of.</li><li>Assesses IT technology solutions for feasibility, ensuring the value received is aligned with the level of investment.</li><li>Ensure high standards are maintained in legal compliance and security as it relates to information systems and broadcast engineering.</li><li>Communicates effectively, both internally and externally, with individuals at a variety of levels.</li><li>Establishes and maintains beneficial relationships with suppliers, technical innovators, and industry organizations. Uses these relationships to develop an understanding of the most likely direction that major industry trends are likely to take.</li><li>Provide strategic leadership, mentoring and developing a highly competent and responsive Technology team, ensuring alignment of goals and ministry initiatives with K-LOVE’s mission. Foster a learning environment where training, risk management, operational best practices, and biblical values go hand in hand with creative and entrepreneurial solution that best fulfill the ministry’s mission.</li><li>Provide functional leadership to Technology departments.</li><li>Use the K-LOVE Leadership Framework in setting professional goals for self and direct reports. Actively seek and partake in training &amp; education to deepen Biblical understanding, media/business acumen, leadership knowledge, interpersonal awareness, and communication skills.</li><li>Demonstrate the qualities of a life-time learner in the disciplines relevant to effectively lead and perform job duties by taking personal responsibility for professional development and training.</li><li>Actively participate and contribute to Ministry-wide initiatives and projects like Gratitude Fest, Daily Prayer, All Team Meetings, All Team Celebrations - like our Spring Jam, Team Member Celebration as announced. These initiatives, and others, are key components of the Ministry, our culture and more fun to do together!</li><li>Support and contribute to ministry endeavors by following employment policies and practices and supporting a safe and healthy work environment. Specifically, follow K-LOVE’s Injury Prevention and Safety program, support and maintain safety standards, and participate in safety training.</li><li>Perform other duties as assigned.</li><li>Job responsibilities are subject to review and change.</li></ul><div><br><br>Required Experience:</div><ul><li>Bachelor’s degree in a related field preferred. Master’s degree advantaged.</li><li>Minimum 10+ years’ experience in Technology Management/Leadership within an enterprise-wide IT environment, managing all facets of IT. &nbsp; Demonstrated experience and solid track record of success at a CTO level of leadership. &nbsp;</li><li>Minimum of 10-12 years’ experience in a technological field.</li><li>Operates at an executive level demonstrating relationship and influencing skills and deep technology knowledge.</li><li>Has served successfully in an executive or senior level position. Demonstrated track record of leading teams, mentoring others, and thriving cross functionally.</li><li>Understands media and broadcast industry and technology trends and factors them into the development and roll out of new products, solutions, and services across networking, digital, and security platforms as well as adjacent technologies.</li><li>Demonstration of successful leadership within a matrix organization.</li><li>Detailed knowledge of computer programming languages, techniques and systems analysis including cloud-based platforms and SaaS models.</li><li>Deep working knowledge in radio broadcasting, specifically broadcast engineering.</li><li>Demonstrates experience at setting the strategic direction for the application of technology.</li><li>Demonstrates adherence to values including servant leadership, accountability, collaboration, results driven and mentor/coach mentality.&nbsp;</li><li>Proven IT expense/capital planning, budgeting, and measuring experience.</li><li>Experience managing network systems, with experience in leading and executing enterprise system and data security strategies.</li><li>Extensive experience with principles and practices of large-scale data management and administration.</li><li>Proven professional experience in leading and managing software application development processes across the product life cycle.</li><li>Effective at evaluating, selecting, and working with outside technology partners and alliances.</li><li>Understands that “people” are as much “the work” as technology. Inspires and motivates others to give their best every day.&nbsp;</li><li>Strong emotional intelligence. Knows themselves (strengths and weaknesses) and can recognize strengths and weaknesses in others and get the best out of them.</li><li>A collaborative and flexible style, with strong service mentality. Need to be seen as a team player.</li><li>Excellent interpersonal skills with the ability to develop sincere business/ministry relationships.</li><li>Demonstrated commitment to the social sector with a passion for our mission and values.</li><li>Must pass a pre-employment reference and background screen.</li><li>Proof of legal authorization to work in the United States required upon hire.</li><li>Must agree with K-LOVE Christ-Centered Life Covenant and Statement of Faith.</li></ul>

<div><strong>The Opportunity</strong></div><div>We're building the next chapter of the Donorbox platform: a nonprofit CRM that helps organizations turn contacts into donations and donations into lasting relationships. We're hiring a <strong>Senior Product Manager </strong>to lead the Donorbox CRM and empower nonprofits to manage their supporters and communicate with them at scale.</div><div><br>The CRM was launched in early 2026 on the back of a beta that drew thousands of leads. Today, it does the core jobs well and is ready for thoughtful stewardship into a market-leading product.</div><div><br>You'll own the CRM across the data layer (supporter records, data quality, segmentation logic, and reporting) and the engagement layer (email and multi-channel communications, automations, and stewardship). Together these aspects will cover the full "understand your supporters and communicate with them" surface. You will be the single product leader connecting both layers.</div><div>This is a builder's role at an inflection point.</div><div><br><strong>What You'll Do</strong></div><ul><li><strong>Own the CRM vision and roadmap end-to-end</strong>: Translate the company's CRM strategy into a sequenced plan with clear, measurable outcomes.</li><li><strong>Advise and execute on a data model evolution strategy:</strong> Get deep into how supporters, households, donations, soft credits, and communications are modeled today, and drive the evolution toward a more robust, scalable model.</li><li><strong>Sharpen segmentation and Lists</strong>: Enable nonprofits with powerful filtering and the path toward data-informed segmentation that nonprofits need.</li><li><strong>Grow CRM as an acquisition engine:</strong> Ship top-of-funnel features that pull new organizations into the platform.</li><li><strong>Make communications demonstrably drive giving</strong>: Own the insights and metrics that help nonprofits use email and direct stewardship to uplift their fundraising.</li><li><strong>Run great product practice:</strong> Talk to nonprofits constantly, separate the real problem from the stated request, define success before you ship, measure it after, and iterate to success.</li></ul><div><br><strong>Who You Are (Must-Haves)</strong></div><ul><li><strong>5+ years in product management. </strong>Previous experience building a B2B SaaS product or platform area. You've owned outcomes end-to-end and made good decisions under ambiguity and resource constraints.</li><li><strong>You think in data models.</strong> You can sit with engineers and hold your own on schema, uniqueness constraints, migrations, and architectural tradeoffs. You're comfortable shipping on top of an evolving model and have lived through real data migrations. You understand that for this product, the data model <em>is</em> the product.&nbsp;</li><li><strong>You have experience with mass communication tools. </strong>That might be email marketing, transactional emails, in-app notifications, or SMS, but you are comfortable with how communication channels get built, utilized, and measured. You know what signals success for the sender and how to guide customers towards best practice.</li><li><strong>You've built data-heavy B2B SaaS</strong>.&nbsp; A CRM, marketing-automation, segmentation, analytics, or similar data-platform product where the hard problems were about modeling and moving data, not just surfacing screens and commenting in Figma.</li><li><strong>You speak data fluently.</strong> You don't need to be a data engineer, but you are comfortable with JOINs and with writing CTEs. You wake up excited to look at user data, and you back your decisions with your insights.</li><li><strong>You build for non-technical, resource-strapped users.</strong> Our users are often a one-person fundraising department or an overwhelmed development director. Empathy for mission-driven, under-resourced organizations is a requirement, not a nice-to-have.</li><li><strong>You discover, decide, and translate.</strong> You love talking directly with users, can separate signals from noise, and can turn fuzzy needs into specs engineers can build against. You’ve got analogies ready to clearly communicate technical realities to non-technical stakeholders and leadership.</li></ul><div><br><strong>Nice To Have</strong></div><ul><li><strong>Nonprofit or fundraising domain knowledge.</strong> A feel for how nonprofits operate and execute on fundraising strategies is a huge advantage, but isn’t a gate. We will take sharp product instincts over sector tenure alone, but be prepared to articulate how your experience will translate over to our focus on non-profit users.</li><li><strong>Hands-on experience with AI, and a point of view on human–AI interaction.</strong> Enough time building prototypes, agents, or workflows to be credible without needing to be an S-tier practitioner. A thoughtful view of where AI creates real value, where it can act on its own, and where a human should stay in the loop to review and decide.&nbsp;</li><li><strong>Familiarity with segmentation or query tools.</strong> Whether it comes from a CRM, a BI tool, or hands-on SQL, you’ll have a head start if you have experience with how users want to slice an audience into meaningful groups and what makes that easy or painful.</li><li><strong>Demonstrable, self-directed continuous learning. </strong>Curiosity is important. We’d love to hear about your projects, hobbies, or interests that demonstrate that quality, and we’d love to hear about how that translates into your craft.</li></ul><div><br><strong>Details</strong></div><ul><li>Fully remote based in Canada or United States, with a preference for CT/ET time zones</li><li>Salary: $160,000–$200,000 (USD or CAD, based on location), depending on experience</li></ul><div><br><strong>Benefits &amp; Perks</strong></div><ul><li>Fully remote work from the comfort of your home</li><li>Generous time off policy of 21 days (birthday included 🎉), 8+ designated/floating holidays, 2 paid volunteer days, and additional sick days (dependent on state/country)</li><li>Employer-sponsored health insurance plan through TriNet, including medical (United Healthcare), dental, vision, and life (for US employees) and similar offering for Canadian employees</li><li>401(k) retirement plan via TriNet's partner, Empower, with an employer match of up to 4% (for US employees) and Registered Retirement Savings Plans (RRSP), with an employer match of up to 4% (for Canadian employees)</li><li>Reimbursement package for home office expenses and professional development, up to $1.5k</li><li>Eligibility for employee equity plan (stock options)</li><li>Wellness program with fitness and mindfulness classes</li><li>Love your work and our mission of serving nonprofits!</li></ul><div><br><strong>The Application Process</strong></div><div><strong>We have 5 stages:</strong></div><ol><li>Apply here and fill out our questions to tell us about you!</li><li>Prescreen Call with the Talent Team</li><li>Interview with Hiring Manager</li><li>Panel/Final Interview</li><li>Background &amp; Reference Checks</li></ol><div>If this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you!</div><div><br><strong>About Donorbox</strong></div><div>Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to raise over $4 billion in donations. 🚀</div><div><br>Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 150-person team based in 16+ states and 23+ countries. In 2026, Donorbox was named by Built In as one of the Best Places to Work in Washington, DC.</div><div><br>🏅 Donorbox is rated the #1 software for fundraising, donor management, and nonprofit payment on G2 based on hundreds of verified customer reviews — a reflection of the care our team puts into building products that nonprofits trust.</div>

Senior Product Manager, CRM

<h3><strong>About Planning Center</strong></h3><div>Planning Center exists to help churches build stronger, more connected communities.</div><div>Since 2006, over 80,000 churches have trusted our tools to care for their people—whether that’s communicating with their congregation, organizing important information, or coordinating the details that make ministry happen.</div><div><br>We’re an independent, profitable company with no outside investors. That means we get to focus on building products thoughtfully, caring for our team well, and making decisions for the long term.&nbsp;</div><div>Our team is fully remote, working together daily through tools like Slack, Asana, Linear, Notion, and Zoom. Three times a year, we gather in Carlsbad, CA to connect in person, strengthen relationships, and align on where we’re headed.</div><div><br><strong>About the Work</strong></div><div>Planning Center makes software that helps churches help people — and the people who run those churches are real, busy, and deserve tools that actually work. Our Design Managers are responsible for both the people and the work: you lead a team of Product Designers, set the design direction for your area in alignment with the other areas of the company, and stay close enough to the craft to raise the bar on what ships.</div><div>&nbsp;</div><div>This role sits within the Product org and reports directly to the Director of Product Design. You'll partner with your Area Triad (Product Manager and Senior Engineering Manager) to shape what gets prioritized and how it gets built, while developing every designer on your team to do their best and most independent work.</div><div>&nbsp;</div><div>We're looking for someone who has done the job before — who has hired, coached, and had the hard conversations — and who genuinely believes that investing in people is how you get great design at scale.</div><div><br><strong>Responsibilities</strong></div><ul><li>Lead and develop a team of Product Designers through regular 1:1s, feedback, performance conversations, and growth planning</li><li>Partner with your Area Triad (PM and ENG lead) to define design strategy and turn business goals into clear design direction</li><li>Set and hold a high bar for design craft. Give feedback that is specific, grounded, and connected to the user</li><li>Step in to do hands-on design work when the team needs support or additional bandwidth</li><li>Run design reviews, crits, and stakeholder conversations that move work forward with the right people in the room</li><li>Coach designers to form a clear point of view and own their problem space, rather than waiting for direction</li><li>Hire and onboard new designers as the team grows</li><li>Contribute to the evolution of Planning Center's design system and push for cross-product consistency</li><li>Establish and refine design processes that scale with team growth and product complexity</li><li>Model thoughtful use of AI tools and help your team build real confidence using them</li></ul><div><br><strong>What You Bring</strong></div><ul><li>3+ years leading a team of product designers, including hiring, coaching, and performance management</li><li>Experience partnering in a product trio or cross-functional structure to set direction and make trade-offs</li><li>A track record of shaping ambiguous problems alongside product and engineering -- not just executing well-scoped design work</li><li>Strong design craft with the ability to set a high bar and give feedback that raises others' work</li><li>Clear, confident communicator in writing, in conversation, and in cross-functional stakeholder settings</li><li>Fluency in Figma and a curiosity about where design tools and practice are heading</li></ul><div><br><strong>Nice to Have</strong></div><ul><li>Experience contributing to a design system or working closely with a design systems team</li><li>Background as an IC product designer before moving into management</li><li>Familiarity with church management software or the faith-based sector</li><li>Experience integrating AI-assisted design tools into your own workflow and helping your team do the same</li></ul><div><br><strong>Who We Look For</strong></div><div>The best fits for any role on the Planning Center team are people embodying our <strong>Core Values:</strong></div><ul><li><strong>Engage with Humility -</strong> We actively participate with openness and receptiveness. We are ready to listen, learn, and speak thoughtfully and kindly—regardless of skill level, expertise, or place on the org chart.</li><li><strong>Invest in our team -</strong> We give our time and energy to our team’s success—improving collaboration with effective communication, making space for diverse perspectives, sharing knowledge, and asking questions.</li><li><strong>Do Our Best Work -</strong> We aspire to do our best possible work—continually looking for ways to improve the quality of our individual output and contribute to our team's overall success and growth.</li><li><strong>Focus on Customer Impact -</strong> We advocate for our customer’s best interests in our decision-making—we can trace the goal of every project back to creating positive value for our customers.</li><li><strong>Think Holistically, Work Iteratively -</strong> We focus on taking practical steps towards our goals with an awareness of the broader context—thinking big, working small.</li></ul><div><br>We believe the strongest teams are made up of people with diverse backgrounds and experiences, and we are committed to cultivating that diversity here at Planning Center. We're building an inclusive, supportive place for you to do your best work. Planning Center is an Equal Opportunity Employer and participates in the U.S. Federal E-Verify program.</div><div><br><strong>The Hiring Process</strong></div><div>During the hiring process, you’ll have a chance to interact with several members of our team. We want this process to feel clear, respectful, and human— you’re getting to know us just as much as we’re getting to know you.</div><div><br>Applications will be accepted until <strong>July 13, 2026 at 8:00am PT</strong>. We review applications on a rolling basis and may close the posting early once we’ve built a strong pool of candidates, so we encourage you to apply early!</div><div><br>Below is an outline of the steps in our hiring process.</div><ul><li><strong>Step One</strong>: Apply with a resume and complete the application questions so we can learn more about your background and experience<br><em>Our application questions are a chance for us to get to know you, so feel free to answer them the way you might in a cover letter and in your own words.</em></li><li><strong>Step Two</strong>: Initial phone screen with someone from our Talent Acquisition team to get to know one another and discuss work and culture</li><li><strong>Step Three</strong>: Interview with Design Managers and the Director of Product Design</li><li><strong>Step Four:</strong> Interview with team members from Engineering and Product&nbsp;</li><li><strong>Step Five:</strong> Final interview with the Director of Product Design</li><li><strong>Step Six:</strong> Pending all goes well, we'll extend an offer</li></ul><div><br><strong>Compensation &amp; Logistics</strong></div><ul><li>This is a US-based role; candidates must reside in and be authorized to work in the United States (<em>we are currently </em><strong><em>unable</em></strong><em> to offer employment to those with H-1B visas</em>)</li><li>Candidates must be willing to travel three times each year to connect with the rest of the team</li><li>The annual salary range for this position is $198,000 - $225,000&nbsp;</li></ul><div><br><strong>Benefits</strong></div><div>We love our team—it’s one of the core pillars that guides how we work every day. That’s why we invest deeply in your well-being, growth, and balance. Here are some highlights (you can explore all our benefits <a href="https://www.planningcenter.com/careers">here</a>):</div><div><br><strong>Get paid:</strong><br>We offer competitive pay no matter where you live. We also contribute to your 401(k), provide a charitable giving match of up to $2,000 per year, offer a generous allowance for continued education, and include a coworking stipend.</div><div><br><strong>Be healthy:</strong><br>You’ll receive generous paid sick and vacation time, $200 per month for physical fitness and mental health, and 95% medical plus 100% dental premium coverage.</div><div><br><strong>Get out:</strong><br>Enjoy <strong>paid Fridays off year-round</strong>, because we believe doing your best work includes having the time and space to rest, recharge, and live fully. We also offer a month-long sabbatical every five years, a week off between Christmas and New Year’s, a week each year to serve with a globally focused non-profit, and two weeks of paid vacation (increasing to three over time).</div>

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