<strong>About the Role</strong><br>An Engineering Manager in the Acquisition Portfolio leads a team of 5-8 full-stack engineers, bridging technical expertise and product partnerships. The day involves being a hands-on technical partner to product management and tech leads, overseeing delivery, and maintaining hands-on technical understanding. This includes actively guiding architecture, code quality, and system design decisions to ensure scalable, high-quality solutions aligned with business objectives.<br><br><strong>Overall Tasks and Responsibilities</strong><br>Overall, the role requires providing strategic direction across teams, establishing operating practices, priorities, and metrics aligned with organizational goals. The manager interprets and applies company-wide policies within the context of engineering delivery, driving effective execution and continuous improvement. They collaborate closely with Product, business leaders, and senior stakeholders to translate complex compensation and advisor needs into well-designed technical solutions. Additionally, the manager leads technical discussions and forums that shape direction, ensure clarity, and support the delivery of business and technology outcomes. The team maintains and builds highly integrated products and experiences, requiring cross-functional collaboration across Thrivent.<br><br><strong>DUTIES & RESPONSIBILITIES:</strong><br><strong>Designing Solutions</strong><br><ul><li>Review technical solution design and architecture and provide guidance and direction.</li><li>Take part in system design and architecture conversations with the team to land approaches to deliver solutions.</li><li>Review technical solution and supports the execution of the solution.</li></ul><br><strong>Developing Software</strong><br><ul><li>Has developed software. Can read code and stays up to date on best practices.</li><li>Ensure code reviews are completed - Problem solving and analytical skills.</li></ul><br><strong>Learning and applying new techniques</strong><br><ul><li>Promotes and empowers sharing ideas, best practices, etc. They need to make space so teams can take time for these activities.</li><li>Anticipates and analyzes trends in technology and assesses the impact of emerging technologies on the business.</li></ul><br><strong>Collaborating within team</strong><br><ul><li>Supports the team agile practices and learning events/trainings.</li><li>Helps break down barriers for the team.</li><li>Engages in sprint demos; understands the desired and actual outcomes as well as the technology delivered by the team.</li><li>Partner with Product Manager on initiatives/features/epics and provides clarity on desired outcomes as well as technical expertise.</li><li>Collaborates with Product Manager for strategies, operating plans, targets and measures for product groups.</li><li>Creating a positive team environment where individuals have psychological safety and work collaboratively while understanding, respecting, challenging and appreciating each other’s ideas.</li></ul><br><strong>Collaborating across teams</strong><br><ul><li>Supports and empowers teams to broker solutions across products.</li><li>Understands how the product integrates with other products and ensures consistency in approach to work towards a common goal/outcome.</li><li>Builds strong working relationships with peers across teams.</li><li>Proactively identifies cross team challenges and works to empower teams in solving collaboratively.</li></ul><br><strong>Collaborating across the organization</strong><br><ul><li>Align your team with the priorities of the company and the technology organization for a given product area.</li></ul><br><strong>Setting product/platform technology strategy</strong><br><ul><li>Participates in setting the product and platform technology vision, strategies, initiatives, roadmaps, objectives and alignments.</li><li>Represents the business value of technology upgrades, etc. and influences prioritization in the product roadmap.</li><li>Empowers the team to select the right tool and platforms for the given product area.</li></ul><br><strong>Defining Engineering standards/patterns</strong><br><ul><li>Collaborating with Engineers to ensure Engineering practices and be an advocate to bring the engineering disciplines.</li><li>Promoting engineering practices and continuous improvement such as develops and observability.</li><li>Contributes to the creation of enterprise frameworks and patterns.</li></ul><br><strong>DevOps</strong><br><ul><li>Define and supports the development lifecycle processes.</li><li>Supports the team and removes barriers to resolving production incidents/problems.</li><li>DevOps continuously evaluated through observability, monitoring and alerting.</li><li>Understands the health of technology products and promotes prioritization of work to maintain and continuously improve.</li><li>Serve as an escalation point in product level support for ongoing maintenance and production issues.</li></ul><br><strong>Selecting & Managing Technology Vendors</strong><br><ul><li>Be an advocate to the team to define criteria for selecting the right platform/technology.</li><li>Guides the team to build consensus on an approach and driving a build vs buy decision with the team. In a buy decision, works with the team to decide on criteria and vendor selection.</li><li>Execute or manage the overall technology solutions, platforms for the product groups and associated vendor relationships.</li></ul><br><strong>Coaching Engineers</strong><br><ul><li>Holding regular 1:1s with team members and team meetings.</li><li>Provides constructive feedback, guidance and coaching to help engineers grow their skills and experience.</li><li>Provides career planning advice to engineers and creates development plans to help them achieve their career goals which leverages their skills and capabilities and provides them with learning opportunities.</li></ul><br><strong>Recruiting/building talent</strong><br><ul><li>Leads the process of selecting and engaging the right consulting partners.</li><li>Planning in advance for future people needs for the product groups, collaborate with the other teams on the recruitment process.</li><li>Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization.</li><li>Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.</li><li>Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.</li><li>Manage a team of direct and indirect staff.</li></ul><br><strong>QUALIFICATIONS & SKILLS:</strong><br><em><strong>Required:</strong></em><br><ul><li>Bachelor's degree in Computer Science or other technical field or equivalent work experience.</li><li>8+ years of progressively responsible positions in Information Technology including 5+ years’ experience in IT discipline, e.g., customer relationship management, portfolio strategy and roadmap development.</li><li>3+ years of leadership experience in all aspects of a specific IT discipline, e.g. IT/LOB customer relationship management, portfolio strategy and/or demand management.</li><li>3+ years’ management/supervisory experience in specific IT functional area discipline, e.g. applications development or equivalent skills leading major technical projects with accountability for enforcing talent management needs and performance.</li></ul>

Mgr, Digital Engineering

<div>**Compensation range for this position is $200,000 - $220,000&nbsp;<br>This is a full-time, REMOTE position that requires domestic and international travel expected at 30-50%.<br><br>Mercy Ships is seeking a Chief Technology Officer (CTO) to serve remotely. As CTO, you will provide executive leadership, strategic direction, and organizational partnership focused on the global technology function during a significant period of organizational maturity and transformation. Reporting directly to the Chief Financial Officer and working in close partnership with the Office of the CEO, Strategy &amp; Transformation Office, Executive Leadership Team, and existing technology leadership, the CTO will evaluate the organization’s current technology environment while helping establish the long-term strategic direction, governance, enterprise architecture, and operating model necessary to support Mercy Ships' global mission.&nbsp;<br><br>During the initial phase of the role, the CTO will work collaboratively alongside existing technology leadership to develop a deep understanding of the organization’s mission, operations, technology landscape, organizational capabilities, and business priorities. As this understanding develops, the CTO will partner with executive leadership to strengthen technology strategy, governance, organizational capability, and delivery effectiveness by implementing approved improvements. This role serves as both a strategic advisor and executive technology leader, ensuring that enterprise technology enables the organization’s mission while strengthening confidence, accountability, and execution across the technology function. The CTO will provide leadership in the following areas:<br><br></div><ul><li>Enterprise technology strategy and architecture&nbsp;</li><li>Technology governance and investment prioritization&nbsp;</li><li>Technology operating model and organizational capability&nbsp;</li><li>Technology delivery and execution maturity&nbsp;</li><li>Workforce capability and leadership development&nbsp;</li><li>Business readiness and organizational adoption&nbsp;</li><li>Artificial Intelligence, automation, and emerging technology strategy&nbsp;</li><li>Long-term technology investment planning&nbsp;</li><li>Establish strong connections between organizational strategy, business capabilities, enterprise architecture, and technology investments.</li></ul><div><br></div><div><br><strong>How You’ll Contribute Enterprise Technology Leadership &amp; Strategy<br></strong><br></div><ul><li>Develop a comprehensive understanding of Mercy Ships' global operations, strategic objectives, and technology landscape.&nbsp;</li><li>Evaluate the current enterprise technology environment, including enterprise architecture, infrastructure, applications, integrations, cybersecurity, data governance, operational maturity, and technology investments.&nbsp;</li><li>Develop a multi-year enterprise technology strategy aligned with organizational strategy and business capabilities.&nbsp;</li><li>Identify opportunities to strengthen enterprise architecture, reduce technical debt, improve scalability, and increase operational effectiveness.&nbsp;</li><li>Develop enterprise principles for AI, automation, emerging technologies, and responsible innovation.&nbsp;</li><li>Guide technology investment decisions through clear architectural principles and strategic alignment.</li></ul><div><br><strong>Organizational Partnership &amp; Capability Development<br></strong><br></div><ul><li>Build trusted relationships with existing technology leadership, business leaders, National Offices, and operational stakeholders.&nbsp;</li><li>Evaluate the effectiveness of the current technology operating model, organizational capabilities, leadership capacity, and delivery maturity.&nbsp;</li><li>Coach, mentor, and support technology leaders while strengthening accountability, collaboration, and execution.&nbsp;</li><li>Recommend and implement approved organizational improvements that strengthen enterprise technology capabilities and long-term organizational effectiveness.&nbsp;</li><li>Foster a culture of continuous improvement, servant leadership, operational excellence, and enterprise thinking.</li></ul><div><br></div><div><strong>Technology Governance &amp; Strategic Execution<br></strong><br></div><ul><li>Partner closely with the Strategy &amp; Transformation Office to align enterprise technology planning with organizational strategic planning, enterprise portfolio management, and transformation governance.&nbsp;</li><li>Strengthen governance processes supporting technology prioritization, investment decisions, architectural standards, risk management, and delivery oversight.&nbsp;</li><li>Establish strong connections between organizational strategy, business capabilities, enterprise architecture, and technology investments. Improve transparency regarding technology priorities, sequencing, and enterprise value.</li></ul><div><br></div><div><strong>Delivery Excellence &amp; Organizational Trust<br></strong><br></div><ul><li>Evaluate current project and program delivery practices, including business readiness, change management, solution design, vendor management, and implementation governance.&nbsp;</li><li>Identify root causes contributing to delivery challenges, organizational friction, and execution risks.&nbsp;</li><li>Partner with technology leadership to improve execution discipline, organizational alignment, and cross-functional collaboration.&nbsp;</li><li>Lead implementation of approved improvements that strengthen delivery maturity, operational excellence, and organizational trust.&nbsp;</li><li>Help re-establish confidence in the technology function through transparency, measurable progress, and consistent executive leadership.</li></ul><div><br><strong>Executive Partnership &amp; Advisory</strong></div><div><br></div><ul><li>Serve as a trusted advisor to Executive Leadership and the Board regarding enterprise technology strategy, organizational capability, emerging technology, and investment priorities.&nbsp;</li><li>Provide periodic assessments, strategic recommendations, and progress updates regarding the technology function.&nbsp;</li><li>Support executive decision-making regarding enterprise modernization, technology-enabled transformation, and long-term organizational capability.</li></ul><div><br></div><div><strong>The Ideal Candidate</strong></div><div><br></div><ul><li>Minimum 10 -15 years of progressive technology leadership experience, including executive technology leadership roles.&nbsp;</li><li>Proven experience serving as a CTO, CIO, VP of Technology, or equivalent executive leadership role within complex enterprise environments.&nbsp;</li><li>Demonstrated success leading enterprise technology transformation, organizational improvement, enterprise architecture, or operational modernization initiatives.&nbsp;</li><li>Strong enterprise architecture and systems-thinking capabilities across applications, infrastructure, cybersecurity, cloud platforms, integrations, and data.&nbsp;</li><li>Experience aligning enterprise technology strategy with organizational strategy and business priorities.&nbsp;</li><li>Demonstrated ability to build trusted executive relationships while leading organizational change.&nbsp;</li><li>Strong understanding of globally distributed organizations and multicultural operating environments.&nbsp;</li><li>Exceptional executive communication, stakeholder management, and organizational influence skills.&nbsp;</li><li>Travel domestically and internationally, including flights of extended duration and occasional time zone changes; travel expected at 30-50%</li></ul><div><br></div><div><strong>Culture and Alignment<br></strong><br></div><ul><li>Is aligned with Mercy Ships’ mission, core values, culture, and Code of Conduct.&nbsp;</li><li>Takes an active role in supporting the Community of Faith and lives out our Core Values.&nbsp;</li><li>Achieves a high level of trust in relationships, respects others, is open and honest, and admits mistakes.</li></ul><div><br></div><div><strong>Preferred Experience<br></strong><br></div><ul><li>Experience within nonprofit, humanitarian, healthcare, maritime, or globally distributed mission-driven organizations.&nbsp;</li><li>Experience advising executive leadership teams and Boards.&nbsp;</li><li>Experience leading enterprise operating model transformation.&nbsp;</li><li>Familiarity with AI governance, automation strategy, and emerging technology adoption.</li></ul><div><br></div><div>**Compensation range listed is for U.S. hires only. Actual compensation may vary dependent upon location of hire.</div>

Chief Technology Officer

<div><strong>Called to K-LOVE</strong></div><div>&nbsp;</div><div><strong>Inspiring People to Move Closer to Jesus</strong></div><div>&nbsp;</div><div>At K-LOVE, every role is ministry.</div><div>&nbsp;</div><div>We hire first for ministry alignment and a shared commitment to our faith, mission, vision, and values. We then seek talented professionals who can use their God-given gifts, skills, and experience to serve with excellence.</div><div>&nbsp;</div><div>If you love Jesus and are called to be part of a ministry that places Christ at the center of everything we do, we invite you to explore this opportunity. If your heart aligns with our mission and you possess the knowledge, skills, and abilities needed for the role, please keep reading.</div><div>&nbsp;</div><div>The Chief Technology Officer is the technology gatekeeper for the ministry. They are responsible for the vision, leadership and execution of technology solutions, working closely with Ministry leadership to set the strategic direction for the application of technology. Working closely with the CEO and Ministry Leadership Team, this position has exceptional relationship and influencing skills and can translate technology solutions into value speak.&nbsp; This role will lead teams in the areas of technology, broadcast engineering and facilities to ensure the Ministry’s facilities and infrastructure meet and exceed expectations, and to position K-LOVE as a technological leader so that we can anticipate and meet our listener needs. &nbsp;</div><div>&nbsp;<br>Position Summary:</div><ul><li>Knows with whom, how, when, and what to communicate. Communication is flavored with grace, respect, and humility. Listens well and willingly receives and applies feedback.</li><li>The ability to relate to others in a way that brings out the best in individuals, groups, and the ministry as a whole. This also includes the team members insight into others. For example, listening skills, writing skills, and interpersonal skills. For team leaders, the leader has demonstrated the ability to hire and develop people on their team.</li><li>The ability to think and plan strategically and translate that thinking into sustained results. Other areas include team members’ ability to do their job and understand all aspects of their role, their capacity to take charge when it makes sense and to solve problems and resolve issues. For team leaders, this includes ability to formulate and present goals, manage to their budget, see beyond the short term and envision the big picture.&nbsp;</li><li>The ability to maintain capacity and openness to God's leading by staying physically, emotionally, and spiritually healthy. Emotional examples of this could include team members flexibility, consistency, adaptability, personal discipline, and ability to manage stress.</li><li>Sees with a future focus beyond daily operations to establish and articulate vision and develop creative solutions. Obtains information and identifies key issues and relationships relevant to achieving a long-range goal or vision; commits to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values.</li><li>Inspires and motivates others to take action.</li></ul><div><br>Tasks and Responsibilities:</div><ul><li>Proactively influence our culture, leading by example in demonstrating collaboration, empowerment, innovation, creativity and service, while being a faithful witness on and off the job of K-LOVE’s mission to create compelling media that inspires and encourages our listeners to have a meaningful relationship with Christ.</li><li>As a member of leadership, contribute to long term planning and vision implementation through identification of strategic technology initiatives, collaboration, prioritization, communication, and evaluation of results, while preserving K-LOVE’s reputation for integrity and excellence.&nbsp;</li><li>Engage CEO on Technology issues, trends, and proposals for strategic initiatives and delivery.</li><li>Collaborate closely with departments throughout the ministry regarding technology issues.</li><li>Oversee strategic planning and implementation for Engineering &amp; Technology Group, with a focus on goals, timelines, budgets, communication, results tracking, and celebration.</li><li>Assess Technology performance against both annual goals and plans. Provide strategic recommendations based on operational analysis, research, and projections, cost identification and allocation, and resource analysis. Ensure tools and systems are in place to provide critical operational and project information to the CEO and others and make actionable recommendations on both strategic goals and operational constraints.</li><li>Provide leadership for the Engineering &amp; Technology Group function, ensuring ministry wide collaboration and communication, facilitating appropriate resolution of issues, and competing priorities. Ensure alignment of initiatives with Ministry objective.</li><li>This role serves as the technological visionary for technology, products, and internal development processes within the ministry.</li><li>Consolidates and manages all technology delivery services for the ministry leadership using relationship and influencing skills.</li><li>Collaborate with leadership for future product development. Drives how technology will be incorporated into the overall strategic plan and future product development. Focuses on the long-term but does not ignore the short-term. Considers fundamental business and technology trends to help shape product and service roadmaps as well as areas for investment and acquisition. Responsible especially for longer term (3-5 years) strategy that requires a deep understanding of media technologies, development approaches, and operations.</li><li>Determine an Information Technology Strategy &amp; Roadmap by creating a prioritized, strategic roadmap of initiatives that position IT to create value for the organization and its listeners through internal capabilities and emerging technology investments.</li><li>Demonstrates logical business thinking and focuses on the most important things that the ministry needs to do. Aligns goals across different functions in the ministry and simplifies things so that others can understand, evaluate, and act on them. Makes the tough calls on technology based on a fundamental understanding. Appreciates that speed to market (internal agility), communication and excellence are important factors in succeeding in the future.</li><li>Attracts, develops, and retains the best technical talent in the industry. Focus is on two main areas, an operations team, and an innovation technology team. Consistently invests time to develop both internal and attract external talent. Mentors and builds top notch team. Helps up-level talent with promotions, transfers or by making the tough call to exit.</li><li>Provides leadership across technology, facilities, engineering and development functions, including innovation, product development and support, network infrastructure, and data centers.</li><li>Through the Engineering team, ensure that new and existing broadcast facilities are compliant with both applicable FCC rules and good engineering practice with an eye toward reliability. Validate expeditious restoration to proper operation of any facility found to be out of compliance and encourage efforts toward the goal of reducing and eliminating broadcast facility downtime.</li><li>Work in collaboration with other teams to ensure that broadcast facilities are efficiently managed throughout their lifecycle. This includes site construction, maintenance, modification, and decommissioning.</li><li>Monitor the progress of operational projects within areas of oversight and work to ensure those activities occur according to schedule and budget.</li><li>Participate in strategic decisions about broadcast-related technologies and advise the CEO on technological and procedural advances.</li><li>Drives the evaluation, adoption, and governance of emerging technologies (e.g., AI, automation, and data platforms) to enhance operational efficiency, audience engagement, and Ministry impact.</li><li>Lead the implementation and ongoing monitoring of artificial intelligence technologies and solutions to ensure effectiveness, responsible use, and alignment with ministry objectives.</li><li>Is gifted at stretching teams beyond what they think is possible – celebrates and inspires them along the way.</li><li>Established criteria for measuring, assessing, and reporting the performance of each function of the role, following sound KPI practices.</li><li>Directs the study of new technology to determine its utility, consistency with company technology standards, relevance for meeting business goals and return on investment.</li><li>Serves from a place of spiritual strength. Relies and is connected with Jesus through prayer, Scripture, service, and fellowship. Is passionate about reaching others for Christ. Is encouraging and encourages others during good times and bad.</li><li>Shows a passion for technology, ministry and leadership and brings it into every interaction, innovation, and problem resolution. Understands the vision of reaching others for Christ through media, but also overflows with ideas and visions for what specifically we could be doing more of.</li><li>Assesses IT technology solutions for feasibility, ensuring the value received is aligned with the level of investment.</li><li>Ensure high standards are maintained in legal compliance and security as it relates to information systems and broadcast engineering.</li><li>Communicates effectively, both internally and externally, with individuals at a variety of levels.</li><li>Establishes and maintains beneficial relationships with suppliers, technical innovators, and industry organizations. Uses these relationships to develop an understanding of the most likely direction that major industry trends are likely to take.</li><li>Provide strategic leadership, mentoring and developing a highly competent and responsive Technology team, ensuring alignment of goals and ministry initiatives with K-LOVE’s mission. Foster a learning environment where training, risk management, operational best practices, and biblical values go hand in hand with creative and entrepreneurial solution that best fulfill the ministry’s mission.</li><li>Provide functional leadership to Technology departments.</li><li>Use the K-LOVE Leadership Framework in setting professional goals for self and direct reports. Actively seek and partake in training &amp; education to deepen Biblical understanding, media/business acumen, leadership knowledge, interpersonal awareness, and communication skills.</li><li>Demonstrate the qualities of a life-time learner in the disciplines relevant to effectively lead and perform job duties by taking personal responsibility for professional development and training.</li><li>Actively participate and contribute to Ministry-wide initiatives and projects like Gratitude Fest, Daily Prayer, All Team Meetings, All Team Celebrations - like our Spring Jam, Team Member Celebration as announced. These initiatives, and others, are key components of the Ministry, our culture and more fun to do together!</li><li>Support and contribute to ministry endeavors by following employment policies and practices and supporting a safe and healthy work environment. Specifically, follow K-LOVE’s Injury Prevention and Safety program, support and maintain safety standards, and participate in safety training.</li><li>Perform other duties as assigned.</li><li>Job responsibilities are subject to review and change.</li></ul><div><br><br>Required Experience:</div><ul><li>Bachelor’s degree in a related field preferred. Master’s degree advantaged.</li><li>Minimum 10+ years’ experience in Technology Management/Leadership within an enterprise-wide IT environment, managing all facets of IT. &nbsp; Demonstrated experience and solid track record of success at a CTO level of leadership. &nbsp;</li><li>Minimum of 10-12 years’ experience in a technological field.</li><li>Operates at an executive level demonstrating relationship and influencing skills and deep technology knowledge.</li><li>Has served successfully in an executive or senior level position. Demonstrated track record of leading teams, mentoring others, and thriving cross functionally.</li><li>Understands media and broadcast industry and technology trends and factors them into the development and roll out of new products, solutions, and services across networking, digital, and security platforms as well as adjacent technologies.</li><li>Demonstration of successful leadership within a matrix organization.</li><li>Detailed knowledge of computer programming languages, techniques and systems analysis including cloud-based platforms and SaaS models.</li><li>Deep working knowledge in radio broadcasting, specifically broadcast engineering.</li><li>Demonstrates experience at setting the strategic direction for the application of technology.</li><li>Demonstrates adherence to values including servant leadership, accountability, collaboration, results driven and mentor/coach mentality.&nbsp;</li><li>Proven IT expense/capital planning, budgeting, and measuring experience.</li><li>Experience managing network systems, with experience in leading and executing enterprise system and data security strategies.</li><li>Extensive experience with principles and practices of large-scale data management and administration.</li><li>Proven professional experience in leading and managing software application development processes across the product life cycle.</li><li>Effective at evaluating, selecting, and working with outside technology partners and alliances.</li><li>Understands that “people” are as much “the work” as technology. Inspires and motivates others to give their best every day.&nbsp;</li><li>Strong emotional intelligence. Knows themselves (strengths and weaknesses) and can recognize strengths and weaknesses in others and get the best out of them.</li><li>A collaborative and flexible style, with strong service mentality. Need to be seen as a team player.</li><li>Excellent interpersonal skills with the ability to develop sincere business/ministry relationships.</li><li>Demonstrated commitment to the social sector with a passion for our mission and values.</li><li>Must pass a pre-employment reference and background screen.</li><li>Proof of legal authorization to work in the United States required upon hire.</li><li>Must agree with K-LOVE Christ-Centered Life Covenant and Statement of Faith.</li></ul>

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