<div>&nbsp;</div><div>The Sr. Mgr., Marketing Operations position exists to provide application expertise for marketing workflow, corporate asset management, and data segmentation. This position provides leadership for ministry-wide Information Stewardship efforts and works with vendors to optimize systems and processes for internal clients.</div><div>&nbsp;</div><div><strong><em>This position qualifies for a hiring bonus.&nbsp;</em></strong></div><div>&nbsp;</div><div><strong>Essential Duties/Responsibilities:</strong></div><ul><li>Develops and recommends marketing application strategy, direction, and solutions in partnership with the Executive Director, Constituent Services and the CMO&nbsp;</li><li>Develops staff in their areas of focus, especially Salesforce and Marketing Cloud</li><li>Works closely with other departments throughout the ministry, especially Marketing, Fundraising, and Publishing</li><li>Partners with FOF IT Senior Management to define and implement systems database integrations&nbsp;</li><li>Provides advanced client troubleshooting skills, and, if necessary, interfaces with FOF IT and applications technical services to solve technical problems (application failure, system errors reported by users, etc.)</li><li>Manages vendor relationships&nbsp;</li><li>Works with the analysts to design training strategies identify the best ways to deliver training&nbsp;</li></ul><div><br></div><div><strong>Marketing Workflow and Asset Management:</strong></div><ul><li>Acts as application owner of the Productivity Management system, allowing for high volume marketing activity and client transparency throughout the organization</li><li>Identifies optimum design elements for productivity management by working with the management and staff of Marketing, CRM Communications, Donor Relations, Data Services, and external marketing and fundraising agency personnel as well as other key stakeholders in the ministry</li><li>Ensures end user satisfaction and collaborates with users to recommend marketing solutions and enhancements. Retains marketing technology best practice trends and translates that knowledge to the ministry’s marketing needs</li><li>Establishes analytical reporting processes for both Productivity Management and Asset Management</li><li>Directly supervises the analyst, and architect, to ensure support of ministry marketing activities</li></ul><div><br><strong>Data Segmentation:</strong></div><ul><li>Acts as application owner that supports the email, mobile push, social and SMS functionality for ministry digital marketing efforts</li><li>Develops and recommends marketing application strategy, direction, and solutions in partnership with the Executive Director, Constituent Services and the CMO</li><li>Directly supervises the Manager, Audience Data Segmentation and team responsible for all audience segmentations for donor, marketing, and ministry campaign efforts</li><li>Manages the uses of SSMS and Salesforce/Marketing Cloud for data segmentation; designs development plans for each member of the team to attain determined levels of competency in Salesforce/Marketing Cloud within agreed-upon timelines</li></ul><div><br><strong>Other Duties/Responsibilities:</strong></div><ul><li>Performs all other duties as assigned</li></ul><div><br><strong>Managerial Breadth/Scope of Job:</strong></div><ul><li>Manages the Data Services Manager, MRM Administrator, Source Code Administrator and DAM Administrator</li></ul><div><br><strong>Working Environment/Physical Requirements:</strong></div><ul><li>This position is eligible for a <strong>hybrid</strong> work schedule following the completion of the initial training period</li><li>Fast-paced office environment with frequently changing priorities and a high level of interruptions</li></ul><div><br><strong>JOB QUALIFICATIONS/REQUIREMENTS</strong></div><div><strong>Character/Spiritual:</strong></div><div>Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”</div><div><br>Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”</div><div><br>Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the <a href="http://media.focusonthefamily.com/fotf/pdf/about-us/human-resources/moral-policy.pdf">Standard of Moral Conduct</a> and <a href="http://www.focusonthefamily.com/about/foundational-values#values">Statement of Faith</a>; upholds Focus on the Family's ministry in prayer</div><div><br>Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer<br>Engages in Christian ministry<br>Demonstrates behaviors aligned with <a href="http://www.focusonthefamily.com/about/foundational-values#values">FOF core values</a></div><div><br><strong>Personal Characteristics:</strong></div><ul><li>Lives with integrity derived from Biblical values and demonstrates standards of conduct that meet or exceed company and/or legal requirements</li><li>Strong client focus</li><li>Ability to handle stress associated with changing priorities and multiple tasks</li><li>Team-oriented</li><li>Service oriented and responsive</li><li>Results oriented, self-motivated, and committed</li><li>Detail oriented and systematic</li></ul><div><br><strong>Knowledge/Experience:</strong></div><ul><li>Bachelor’s Degree in Business-related major or equivalent experience</li><li>7-10 years of experience in marketing applications and marketing business processes</li><li>3-5 years of experience with Salesforce/Marketing Cloud</li><li>Working knowledge of Focus on the Family’s mission, values, and objectives</li><li>Working knowledge of entire creative and media production processes</li><li>Computer proficiency in a variety of Microsoft Office Tools (Excel, Word, Access, PowerPoint, Visio, Project, and SharePoint)</li><li>Knowledge of SQL databases, SQL database queries, and Crystal Reports software is desirable</li></ul><div><br><strong>Skills, Abilities, and Special Talents/Gifts:</strong></div><ul><li>Client-focused</li><li>Strong attention to detail</li><li>Excellent organizational skills</li><li>Ability to adjust quickly to meet a goal and/or changing circumstances (changed work schedules, customer needs, or strategic direction)</li><li>Exceptional analytical ability with logical thought processes</li><li>Can work well under time pressure, ability to manage numerous and sometimes conflicting objectives, projects, and/or activities at the same time</li><li>Strong planning and time management skills</li><li>Very good oral and written communication and facilitation skills</li><li>Ability to work with limited supervision</li><li>Ability to supervise, manage, and lead several direct reports</li><li>Ability to lead and/or participate effectively on a team and work with other teams within the ministry</li><li>Ability to work effectively at all levels of the organization, from individual contributor all the way to executive level</li><li>Ability to manage projects effectively by establishing a learning environment and philosophy that facilitates successful outcomes</li><li>Demonstrates a commitment to continually developing skills, competencies, and maturity</li></ul><div><br><strong>Pay Range: </strong>$83,196 to $95,157/Yr&nbsp; &nbsp;&nbsp;<br><br></div><div><strong>Posting contact email:</strong> job@fotf.org<br><br></div><div>Helping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non-Profit Ministry.<br><br></div><div><strong>Job Details<br></strong><br></div><div>Pay Type</div><div><strong>Salary</strong>&nbsp;</div>

Sr Manager Marketing Operations

<div><strong>Summary</strong></div><div>To serve the members of Samaritan Ministries International (SMI) by establishing and improving advanced, ministry wide marketing programs to increase impact and effectiveness at all levels of the funnel to grow overall ministry membership.&nbsp;<br><br></div><div><strong>Competencies</strong></div><ul><li>Integrated Marketing Communications</li><li>Content Marketing</li><li>Acting with Integrity, Empathy, and Compassion</li><li>Collaborating with Others</li><li>Neighbor Focus</li><li>Pursuing Excellence</li><li>Advertising and Sales Promotion</li><li>Marketing Metrics</li><li>Digital Marketing</li><li>Marketing Strategy</li></ul><div><strong><br>Key Responsibilities</strong></div><ul><li>Serve as lead for specific advanced, complex, or ministry-wide marketing programs and campaigns to drive results aligned with ministry objectives and values</li><li>Identify creative solutions for advanced, complex, or ministry-wide marketing programs and campaigns and develop overall goals, objectives, and KPIs aligned with overall marketing and ministry strategy and plans, ministry values, and program value propositions.</li><li>Collaborate with functional lead, or supervise other members of the marketing team as appropriate to deliver all elements of programs and campaigns, including but not limited to content, project plans including deadlines and resourcing, targeting, marketing lead scoring and qualification, and budget allocation.</li><li>Report progress and performance of advanced, complex, or ministry-wide marketing programs and campaigns on a regular basis to marketing and ministry leadership as appropriate.</li><li>Serve as a Marketing stakeholder or lead for cross-functional projects as appropriate.</li><li>Contribute to overall marketing planning including leading planning efforts for specific areas and sections of the plan</li><li>Collaborate with other members of the marketing team to contribute to brand and other marketing programs and campaigns led by other team members providing experienced counsel and relevant expertise</li><li>Conduct market research and analysis of relevant data to identify opportunities for growth and develop creative solutions to leverage those opportunities</li><li>Optimize advanced, complex, or ministry-wide marketing programs and campaigns across various channels (both digital and offline)</li><li>Stay updated on industry trends and best practices in growth marketing to continuously improve results and share with other members of the marketing team to serve as an example and a coach</li><li>Performs other duties as assigned</li></ul><div><strong><br>Qualifications and Experience</strong></div><ul><li>5+ years experience building and improving growth marketing programs</li><li>4 year degree in relevant field preferred</li><li>Staff are required to possess applicable knowledge to bring value to SMI in this role, know and utilize resources well, ask questions to ensure full understanding. gain and retain knowledge to keep up with changes, and accept and engage with training to grow knowledge for current and future responsibilities.</li><li>Knowledge of latest industry news and trends</li><li>General knowledge of marketing principles (Advanced)</li><li>Knowledge of current Digital Advertising Tools (Advanced), platforms, and tactical capabilities</li><li>Knowledge of current SEO (Advanced), organic social, and other content marketing systems</li><li>Knowledge of conditions and goals for relevant SMI departments</li><li>Knowledge of Excel (Intermediate) in performing data analysis and reporting</li><li>Excellent written and interpersonal communication skills with an ability to present complex information in an understandable manner.</li><li>relationship-building skills, with the ability to work across all SMI departmental lines effectively, managing group and interpersonal conflict situations.</li><li>Strong work ethic and self-starter, able to adapt to change within a fast-paced environment, and learn and navigate new Software quickly.</li></ul><div><strong><br>Additional Information</strong></div><ul><li>Tasks are normally conducted in a regular office environment, requiring use of computer, mouse, drawing tablet, and other standard office equipment. Staff usually remain in a stationary position, often standing or sitting for prolonged periods.</li><li>Staff will observe safety principles while performing the duties of the position.</li><li>May need to lift and move items up to 35 lbs on occasion.</li><li>Staff may be required to travel and have a valid driver’s license.</li><li>Disclaimer: This job description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in the classification. Work hours may be irregular including performing duties on evenings or weekends.</li><li>This position requires an active commitment to the mission and values of SMI. In the course of performing job duties, the employee will act in a manner that is Christ-honoring as well as Christ-like, demonstrating a personal Christian faith and witness in all interpersonal interactions.</li></ul><div>&nbsp;</div><div><strong>Pay Range: $61,600-$91,100/yr </strong><em>Starting pay usually falls within the lower half of the pay range and is determined by experience, skills, and education. </em>​</div><div><br>Benefits Include:​</div><ul><li>Performance-based incentive pay​</li><li>SMI Membership with monthly healthcare bonus​</li><li>Health Insurance: MEC plan with employer HSA contribution​</li><li>401K Retirement plan with employer contribution​</li><li>Life Insurance ​</li><li>Short-term disability​</li><li>Dependent Care Flexible Spending Account​</li><li>Time Off: 9 company paid holidays, 5 missions days accrued annually, maternity and paternity leave, FMLA, Bereavement, and weekly accrued PTO (40 hours to use after 30 days + 80 hours accrued for 48 weeks)​</li><li>Health club or home workout benefits for participating staff​</li><li>Formal staff development and leadership training​</li><li>Spiritual support and counseling through our staff support office​</li><li>Repeatedly certified as a Best Christian Workplace</li></ul><div><br><strong>About Company</strong></div><div>Samaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic, compassionate, and personal service in the name of Christ to enable and inspire members to provide for one another’s medical needs through prayer, encouragement, and financial support.<br><br></div><div>From demonstrating Christ-centered compassion to modeling best practices in health care sharing, Samaritan Ministries is committed to keeping Jesus at the center of everything we do. The way we interact with our colleagues and engage with our members is a testament that we are ultimately serving Christ and His Kingdom.</div>

Marketing Specialist

<div>The Church to Church Product Manager is responsible for driving digital product development for Life.Church tools that serve pastors and leaders. This role drives a cross-functional team in solution delivery by leveraging data insights and anticipating challenges to achieve effective outcomes.&nbsp;</div><div><br></div><div>At Life.Church, we exist to lead people to become fully devoted followers of Christ. It’s been our mission since 1996 and has guided us every day. Leading people isn’t just an expectation; it’s a necessity.&nbsp; It’s a cornerstone of our culture. That's why we’re always seeking leaders—leaders like you—to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be.&nbsp;</div><div><br></div><div>The Church to Church Team equips pastors and leaders worldwide with free resources. Through Life.Church Open Network, pastors can access more than 80,000 digital church resources that help them reach the communities they’re called to reach. <em>The Craig Groeschel Leadership Podcast</em> equips leaders of every kind to grow through practical, personal, powerful leadership teaching.</div><div><br><strong>What You’ll Do</strong></div><ul><li>Lead the creation of detailed product requirements, direction, design, and outomes for the Open Network platform</li><li>Collaborate with leaders to advance the Craig Groeschel Leadership Podcast site, craiggroeschel.com, and other ministry areas.</li><li>Effectively communicate with leadership, stakeholders, Digital Product Team, and users in various mediums.</li><li>Lead strong with data, uncovering key insights, tracking Key Performance Indicators (KPI), visualizing dashboards, and validating opportunities and success.</li><li>Become the acknowledged product expert on product data, users, organizational goals constraints, and the broader industry and tech landscape.</li><li>Steward engineering budget toward priority projects.</li><li>Maintain excellence in the site by correcting bugs, UI/UX issues, etc.</li><li>Research and implement new integrations, software, and third-party services as needed.</li><li>Analyze the pastor and leader audiences of Open.Life.Church and the Craig Groeschel Leadership Podcast by studying user stories and focus groups.</li></ul><div><br><strong>Skills Needed to Succeed</strong></div><ul><li>Ability to self-motivate, make independent decisions, and solve problems.</li><li>Ability to manage conflict and differing opinions while maintaining composure.</li><li>Ability to lead through pastoral conversations with pastors and church leaders.</li><li>Maintain flexibility and initiate the creation of new processes and project strategies.</li><li>Excellent verbal, written, and interpersonal communication skills to foster collaboration.</li><li>Strong leadership skills and understanding of developing and guiding others.</li><li>Familiarity with product management tools such as Tableau, Google Analytics 4, Hubspot, Algolia, Amplitude, Figma, Craft, and/or Magnolia.</li><li>Bachelor’s Degree.</li><li>5 years of related work experience.</li></ul>

Product Manager

<div>The Marketing Manager is responsible for equipping pastors and leaders with free quality resources offered through Life.Church Open Network, the Church Online Platform, and the Craig Groeschel Leadership Podcast. This role will lead the marketing efforts for Open Network and Church Online Platform and support Church to Church and Life.Church initiatives. This role supports the team's direction, initiatives, and ministry efforts to achieve outcomes that further Life.Church’s mission and reach people for Christ.</div><div><br></div><div>At Life.Church, we exist to lead people to become fully devoted followers of Christ. It’s been our mission since 1996 and has guided us every day. Leading people isn’t just an expectation; it’s a necessity.&nbsp; It’s a cornerstone of our culture. That's why we’re always seeking leaders—leaders like you—to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be.&nbsp;</div><div><br></div><div>The Church to Church Team equips pastors and leaders worldwide with free resources. Through Life.Church Open Network, pastors can access more than 90,000 digital church resources that help them reach the communities they’re called to reach. The <em>Craig Groeschel Leadership Podcast</em> equips leaders of every kind to grow through practical, personal, powerful leadership teaching. And through the Church Online Platform, churches can stream their worship services online every week, reaching their local communities and people around the world.</div><div><br><strong>What You’ll Do</strong></div><ul><li>Lead development of growth-focused marketing plan and execute plan via email, social media, digital marketing, video, blog, case studies, SEO/SEM, PR, and more</li><li>Ideate and execute key messaging that tells the story of what Open Network and the Church Online Platform are and what God is doing through them</li><li>Develop and implement social media strategy for Open Network and the Church Online Platform, and develop key performance indicators for social media tracking to ensure objectives are achieved (impressions, engagements, etc.)</li><li>Manage search performance, SEO/SEM health, and organic traffic opportunities and cultivate a healthy email list</li><li>Steward the Open Network and Church Online Platform brands and optimize topics and practices that increase their visibility as a relevant source of resources and inspiration in the church community</li><li>Manage and report on marketing data, stories of impact, projections, and performance—accountable for interpreting data and making recommendations to key stakeholders</li><li>Create and execute paid advertisement strategy across major platforms</li><li>Collaborate with leadership to determine annual, ongoing, and project-based key performance indicators</li><li>Ideate and support marketing efforts for Craig Groeschel Leadership Podcast across teams</li><li>Work with the Creative Media team and other teams on the visual branding of Church to Church</li><li>Steward the marketing site for Church Online Platform and optimize landing pages around marketing initiatives</li><li>Collaborate with other Life.Church Communications and Press roles and outside ministries on integrated campaign</li><li>Collaborate with Life.Church or partner ministries to cultivate and release resources or training materials to serve pastors outside of Life.Church</li><li>Build strong partnerships with other teams and ministries to support effective collaboration</li><li>Host pastors and leaders as part of the Church to Church team</li><li>Champion cross-team projects and support campuses as needed</li><li>Support projects and events from the Directional Leadership Team’s office and other leaders as needed</li></ul><div><br><strong>Skills Needed to Succeed</strong></div><ul><li>Ability to self-motivate, make independent decisions and problem solve with innovation</li><li>Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change</li><li>Excellent verbal, written, and oral communication skills to clearly explain complicated processes and foster partnerships</li><li>Strong leadership skills and understanding of developing and guiding others</li><li>Proficiency in trade tools like Hubspot, Sprout Social, GA4, Instagram, YouTube, etc.</li><li>Expertise in data analysis as pertains to marketing, trends, user behavior, ads, etc.</li><li>Storytelling skills — you use emotion, examples, and stories of impact to reinforce brand goals and value</li><li>Excellent project management skills and the ability to plan and execute multiple complex projects at the same time</li><li>Entrepreneurial, proactive spirit, and passion for helping churches grow stronger</li><li>Bachelor’s degree in communications, digital marketing, public relations, English, or a related field</li><li>5+ years of experience in marketing and communications for a professional services firm, agency, or technology company or similar experience in a ministry setting</li></ul>

Marketing Manager

<div>The YouVersion Staff Data Engineer will lead the development of scalable data infrastructure and processes to support the Bible App’s global growth. This role focuses on defining best practices, setting technical standards, delivering excellent solutions and mentoring engineers to foster a culture of excellence. Collaborating with cross-functional teams, the Staff Data Engineer will design innovative solutions that align with the organization’s mission while driving strategic technical and architectural decisions. The Staff Data Engineer utilizes their skills to deliver technical outcomes that align with the direction of their team to further Life.Church’s mission and to reach people for Christ.</div><div><br></div><div>YouVersion was created by the local church in 2007 and remains a ministry of Life.Church today. At Life.Church, our mission is to lead people to become fully devoted followers of Christ. Our team is committed to reaching people worldwide through innovative technology. And YouVersion is one of the ways we get to do that. Life.Church is a multi-site Christian church meeting in the United States and globally at Life.Church Online.&nbsp;</div><div><br></div><div>We wholeheartedly believe a daily rhythm of seeking intimacy with God has the power to transform lives. That’s why YouVersion creates biblically-based experiences that encourage and challenge people to seek God. We hope everyone in our community is on an active journey to become who God made them to be, abiding in Him, and drawing closer every day.&nbsp;</div><div><br><strong>What You'll Do</strong></div><ul><li>Drive data awareness by delivering accurate, actionable insights to support analytics and decision-making.</li><li>Design and implement complex, reliable, and scalable data pipelines.</li><li>Support, maintain, and optimize existing ETL processes and data interfaces.</li><li>Collaborate with data and product teams to prioritize and deliver impactful data solutions.</li><li>Create clear documentation and diagrams to enhance understanding across teams and leadership.</li><li>Provide expert-level guidance on data modeling and warehouse design.</li><li>Partner with internal teams to establish and maintain excellence in data governance, privacy, and security.</li><li>Promote continuous learning, adoption of new technologies, and best practices in data engineering.</li><li>Advocate for rigorous testing and monitoring to ensure the delivery of trusted, high-quality data.</li><li>Champion data quality initiatives within the data team and across the organization.</li><li>Collaborate closely with the Data Architect to uphold organizational standards andmaintain best practices.</li><li>Enhance data knowledge by supporting and improving user event processing.</li><li>Mentor and develop junior and mid-level data engineers and contracting partners.</li><li>Actively lead within the agile/scrum development process.</li><li>Independently manage high-priority work while aligning with team goals.</li></ul><div><br><strong>Skills Needed to Succeed</strong></div><ul><li>Ability to self-motivate, make independent decisions, and solve problems with innovation.</li><li>Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change.</li><li>Excellent verbal, written, and interpersonal communication skills to clearly explain complicated processes and foster partnerships.</li><li>Effective at process and organizational management to coordinate, structure, and provide vision to projects.</li><li>Strong leadership skills and understanding of developing and guiding others.</li><li>Expert-level SQL knowledge, capable of writing complex queries and performance tuning.</li><li>Deep knowledge in Database Management Systems, including Postgres, BigQuery, or MySQL.</li><li>Proficient in API and streaming data integration.</li><li>Deep knowledge of data warehousing models and design principles.</li><li>Familiar with user event data collection tools like Firebase, GA4, or similar platforms.</li><li>Bachelor's Degree in Computer Science or Data preferred.</li><li>7+ years of related work experience.</li><li>Highly proficient in programming languages such as Python, Go, Java, or other general-purpose scripting languages.</li><li>Experienced with data orchestration tools like Airflow, FiveTran, DBT, Pub/Sub, or similar streaming technologies.</li><li>Experienced with cloud platforms such as Google Cloud Platform (GCP), AWS, or Azure.</li></ul>

Staff Data Engineer

<div>The Senior Data Scientist is responsible for developing advanced analytical and machine-learning solutions to optimize user engagement and retention in our mobile applications. The Senior Data Scientist will work closely with product managers, engineers, and other stakeholders to drive data-driven decision-making and deliver insights that enhance the user experience. The Senior Data Scientists provides data solutions that equip teams and ministries to further Life.Church’s mission and to reach people for Christ.&nbsp;</div><div><br></div><div>YouVersion was created by the local church in 2007 and remains a ministry of Life.Church today. At Life.Church, our mission is to lead people to become fully devoted followers of Christ. Our team is committed to reaching people worldwide through innovative technology. And YouVersion is one of the ways we get to do that. Life.Church is a multi-site Christian church meeting in the United States and globally at Life.Church Online.&nbsp;</div><div><br></div><div>We wholeheartedly believe a daily rhythm of seeking intimacy with God has the power to transform lives. That’s why YouVersion creates biblically-based experiences that encourage and challenge people to seek God. We hope everyone in our community is on an active journey to become who God made them to be, abiding in Him, and drawing closer every day.&nbsp;</div><div><br><strong>What You’ll Do</strong></div><ul><li>Analyze large-scale datasets in BigQuery to extract actionable insights on user behavior, engagement, and app performance.</li><li>Develop metrics and KPIs to track user acquisition, retention, and in-app behaviors across multiple apps.</li><li>Conduct funnel analysis, cohort analysis, and segmentation studies to understand user journeys and identify growth opportunities.</li><li>Design, build, and deploy predictive models to enhance app personalization, recommend content, and improve ad targeting.</li><li>Develop models for churn prediction, lifetime value estimation, and user segmentation to inform product and marketing strategies.</li><li>Leverage BigQuery ML and other cloud-based machine learning tools to streamline the modeling process within the Google ecosystem.</li><li>Design and analyze A/B tests to evaluate the impact of new features, UX changes, and marketing strategies on user engagement and retention.</li><li>Implement statistical methods to assess test results, including sample size calculation, significance testing, and post-test analysis.</li><li>Document and share best practices for experimentation with cross-functional teams.</li><li>Work closely with data engineers to build, optimize, and maintain ETL pipelines in BigQuery, ensuring data availability and accuracy.</li><li>Define and implement data quality checks and standardization procedures for mobile app data.</li><li>Advocate for data infrastructure improvements and guide the design of efficient data pipelines.</li><li>Develop interactive dashboards and visualizations in tools such as Tableau, or Looker to present insights to product, marketing, and engineering teams.</li><li>Translate complex data insights into clear, actionable recommendations for both technical and non-technical stakeholders.</li><li>Present findings regularly to senior leadership, providing strategic guidance based on data-driven insights.</li><li>Mentor junior data scientists and analysts, providing guidance on best practices in data science, mobile app analytics, and BigQuery usage.</li><li>Lead cross-functional data projects, ensuring alignment on goals, methodology, and timelines.</li><li>Stay updated with industry trends and new technologies, sharing relevant knowledge with the team and encouraging innovation.</li></ul><div><br><strong>Skills Needed to Succeed</strong></div><ul><li>Ability to self-motivate, make independent decisions, and solve problems with innovation.</li><li>Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change.</li><li>Excellent verbal, written, and interpersonal communication skills to clearly explain complicated processes and foster partnerships.</li><li>Effective at process and organizational management to coordinate, structure, and provide vision to projects.</li><li>Strong leadership skills and understanding of developing and guiding others.</li><li>A strong background in data science, experience with mobile app analytics, and expertise in leveraging Google BigQuery for large-scale data processing and analysis.</li><li>Proficiency in Python or R for data analysis, modeling, and machine learning.</li><li>Familiarity with data visualization tools like Google Data Studio, Tableau, or Looker to create dashboards and reports.</li><li>Strong understanding of mobile app analytics, including metrics for user engagement, retention, and funnel analysis preferred.</li><li>Experience with app tracking frameworks and attribution tools(e.g., Firebase, Adjust, AppsFlyer) preferred.</li><li>Knowledge of statistical techniques for experiment design and analysis preferred(e.g., causal inference, propensity score matching).</li><li>Familiarity with app store optimization(ASO) and mobile marketing analytics preferred.</li><li>Master’s degree or Ph. D. in Data Science, Statistics, Computer Science, Applied Mathematics, or a related field.</li><li>5+ years of experience in data science or analytics, with at least 2 years in the mobile app industry.</li><li>Advanced proficiency in Google BigQuery, including SQL query optimization, data processing, and BigQuery ML for machine learning.</li><li>Experience with machine learning algorithms for classification, regression, clustering, and time series analysis.</li></ul>

Senior Data Scientist

<div><strong>About Feeding America</strong><br>As the nation's largest nonprofit and domestic hunger-relief organization, Feeding America is at the forefront of the fight to end hunger. With an annual revenue of $5.15 billion (2023), which includes 4.7 billion pounds of donated food, Feeding America engages our country and communities in the fight to end hunger on an unprecedented scale, serving as a catalyst at both the national and local levels, reaching every county in the United States. The work is not just about providing meals. On the journey to achieving its mission, Feeding America addresses barriers so everyone can thrive.<br><br>Specifically, Feeding America’s work includes:<br>1. Addressing the immediate needs of people facing hunger through the sourcing and distribution of food.<br>2. Working to reduce rates of food insecurity through innovative programs that bundle food with other critical resources such as healthcare, housing, and economic mobility.<br>3. Catalyzing the movement to end hunger through policy advocacy and systems change.<br><br><strong>A People-Centered Approach</strong>: Through it all, Feeding America keeps the neighbors it serves at the center of its vision of a hunger-free America. Feeding America is deeply committed to meeting the unique nutritional and health needs of individuals and their communities by leveraging an approach that is people-centered, responsive, and adaptive.<br><br><strong>The Network</strong>: The organization is a nationwide network of over 200 food banks, which distribute food through 60,000 partner food pantries and meals programs. Together, the Feeding America network provides more than 5 billion meals to tens of millions of people across the United States and supports programs that improve food security for the families they serve.<br><br><strong>Rising Demand</strong>: In a country that wastes billions of pounds of food each year, it is shocking that almost anyone in America goes hungry. Yet, there are 44 million people who don’t have enough to eat – that is 1 in 7 individuals, and 44 million too many. Each year, more than 13 million children (that is 1 in 5) and 5.5 million seniors struggle with hunger.<br><br>In 2020, the COVID crisis devastated individuals and families and food insecurity grew. The average increase in the number of clients reported by food banks grew by an astounding 60%. Since then – driven by record inflation, historically high food costs, reduced federal assistance, and more – demand has continued to grow. Through it all, Feeding America and its partners have continued the march to solve hunger, moving quickly and decisively to implement multi-prong strategies that include new systems, distribution, and supply chain, and leveraging and expanding partnerships. <br><br><strong>Looking Ahead and the Critical Role of Technology in Feeding America's Next Chapter</strong>:<br>Feeding America has set the bold aspiration that by 2030 every community and person within it has access to the food and resources that they say they desire and need to thrive; that the food insecurity rate is 5% and disparities by race and place are cut in half.<br><br>As Feeding America embarks on its next chapter, the role of technology is poised to be more critical than ever. Leveraging advanced data analytics, artificial intelligence, and innovative digital platforms, the organization is exploring transformative ways to meet the rising demand for hunger relief. From optimizing supply chain logistics to predicting food insecurity trends and tailoring support for specific communities, technology offers an unparalleled opportunity to enhance efficiency, equity and accessibility in food distribution. By investing in cutting-edge tools and systems, Feeding America ensures that every resource is maximized to reach those in need swiftly and effectively.<br><br>In addition to addressing immediate needs, Feeding America recognizes the potential of technology to empower individuals and communities for long-term food security. By integrating digital solutions that connect neighbors with wraparound resources—such as housing, healthcare, and employment support—the organization is laying the groundwork for systemic change. As Feeding America deepens its commitment to innovation, it remains steadfast in its mission: to end hunger and create a future where every person can thrive.<br><br>For more information, please visit Feeding America’s website.<br><br><strong>The Opportunity</strong>&nbsp;<br><br></div><div>At this moment of challenge and tremendous opportunity, Feeding America is seeking an innovative, collaborative, dynamic, and deeply committed leader to serve as the Chief Information Officer (CIO). This role represents a unique opportunity with the potential to positively impact tens of millions of lives each year.<br><br>Reporting to the President &amp; Chief Operating Officer, the CIO is a member of the Executive Team and oversees a team of approximately 60 IT professionals and 5 direct reports including Vice President, Infrastructure Services, Vice President Data and Analytics, Vice President Digital Platform Technology, Vice President IT Enterprise Applications and Senior Director, IT PMO &amp; Strategy and a total budget in excess of $30 million.<br><br>The CIO defines and directs the delivery of a multiyear technology strategy and capabilities across the National Organization and the Feeding America network of members that facilitate the delivery of equitable support required for people facing hunger to thrive, drive economies of scale and achievement of the organization’s overall strategic goals. The CIO builds and sustains a high performing team that collaborates and partners with leaders throughout the enterprise, creating an IT center of excellence and serving as a partner to enable the Vision and Shared Priorities of the Feeding America Network. They serve as a member of Feeding America’s Executive Team and co-lead the Network Technology Council.<br><br><strong>Key responsibilities of the Chief Information Officer include</strong>:<br><br>• Serve as the organization’s senior technology strategist. Provide guidance and vision on emerging and enabling technologies, digital trends and infrastructure advances that are most relevant to Feeding America’s mission and strategy and deliver solutions that advance equity for people facing hunger as well as staff and network partners.<br>• Lead the development of a technology strategy and roadmap to drive achievement of the organization’s strategy that includes multiyear capital, personnel and expense resource planning and management. Ensure the I.T. strategy and roadmap are designed to enable transformation centering neighbors and in alignment with the strategic objectives of the Feeding America Network.<br>• Collaborate across the enterprise to define and develop an integrated, modernized and cost-effective technology portfolio and architecture. Partner with leaders in the organization to define and implement specific technology strategies including but not limited to digital, data, marketing, research, supply chain, neighbor access and support, development, finance, HR and others necessary to meet Feeding America’s strategic imperatives.<br>• Foster alignment of objectives and build deep partnerships across departmental, network and technology stakeholder groups instilling a detailed understanding of their issues, challenges and opportunities across the IT team.<br>• Collaborate with the Development Team taking a proactive role in developing strategic partners for Feeding America across the technology industry. Guide organization decision making regarding internal versus external (partner and/or vendor supported) solutions operation and delivery. Oversee negotiation of partnership and vendor agreements that support the execution of technology strategies and objectives.<br>• Build a knowledgeable, effective and trusted technology organization combining strong technical competency with effective consulting and customer service skills. Hire, retain and develop a highly-qualified team of IT professionals and foster an inclusive and transparent culture that promotes collaboration, accountability and an enterprise focus centered on people facing hunger.<br>• Establish a vision for the integration of data analytics in support of the business and work with various stakeholders to make analytics capabilities and information widely available to support sound decision making across the enterprise.<br>• Direct the development and maintenance of effective management processes that prioritize technology investments and portfolio management and guide technology operations. Promote and maintain governance processes that ensure integrity of assets and data (including security and access management), systems operation and availability including disaster recovery, business continuity and compliance with relevant laws and regulations relating to technology, information and data.<br>• Maintain oversight of all technology projects, ensuring that commitments are properly planned, staffed, monitored and reported. Define and ensure ongoing achievement of service level commitments and KPI’s for the delivery of technology services to the organization including specific, transparent metrics.<br>• Direct the annual capital budgeting process for the IT portfolio across all departments and assist the organization in the appropriate assessment of the ongoing cost of information technology. Oversee technology budgets.<br>• Oversee the development and advancement of training and education plans for technology teams and end users (National Organization and network partners) to ensure optimized use of technology and standards.<br><br></div><div><strong>Candidate Profile</strong><br><br>While it is understood that no candidate will offer every desired skill, quality, and characteristic, the following offers a detailed, aspirational view of the ideal candidate profile:<br><br><strong>FOSTERS AN ENTERPRISE MINDSET</strong><br>Acts as a champion of the enterprise by embracing FANO decision making and stewardship. Aligns department and team to enterprise decisions and priorities. Takes ownership for enterprise decisions and processes. Creates and communicates a clear shared vision for the future consistent with the values and mission of Feeding America. Promotes a neighbor-centered strategy and maintains a balanced perspective between short- and long-term priorities.<br><br><strong>EMBRACES EQUITY, DIVERSITY, &amp; INCLUSION</strong><br>Seeks and values diverse perspectives and consistently treats others with fairness, dignity, compassion and respect – proactively takes action to ensure this is reflected in Feeding America’s culture. Keeps people at the center of all that Feeding America does and centers Feeding America’s resources to address race and place disparities. Is fully engaged in personal equity learning.<br><br><strong>LEADS WITH ACCOUNTABILITY</strong><br>Upholds ethical standards and consistently demonstrates a commitment to doing what is consistent with Feeding America’s values rather than what is expedient. Anchors actions and decisions in Feeding America’s values and mission while building trust and taking responsibility for the hard decisions. Expresses best independent thinking by leveraging data, functional experience and Feeding America's values to inform decisions. Once decisions are made, actively supports, takes responsibility and communicates them, regardless of personal point of view. Takes personal accountability for results, and demonstrates a learning mindset, self-awareness, self-monitoring and self-regulation.<br><br><strong>COLLABORATES INTERNALLY AND EXTERNALLY</strong><br>Builds partnerships internally and externally and works collaboratively with stakeholders, the network, and neighbors to remove silos and gain multiple perspectives to meet shared objectives. Represents Feeding America positively highlighting the mission of ending hunger. Engages and communicates in ways that create brave spaces for collaboration and shared learning.<br><br><strong>FOCUSES ON PEOPLE AND TEAMS</strong><br>Prioritizes people. Ensures they are supported and developed in their work with candid, timely and constructive coaching and feedback. Fosters a learning mindset. Recognizes and rewards strong performance. Focuses on the development of self and others to accelerate performance in current and future roles. Holds self and others accountable to high standards of performance and results. Promotes a healthy and engaging work environment and mobilizes their team around our work and mission.<br><br></div><div><br><strong>MANAGES ORGANIZATION AND BUSINESS COMPLEXITY</strong><br>Translates organizational priorities into specific goals to ensure accomplishment of critical results. Sets clear and ambitious plans and holds self and others accountable for achieving desired outcomes. Interprets new challenges and finds solutions in response to changing circumstances. Achieves or exceeds desired outcomes while managing organizational risk and maintaining space for innovation. Creates an environment that encourages doing things differently, where it is safe to learn from mistakes.<br><br><strong>COMMUNICATES WITH IMPACT AND INFLUENCE</strong><br>Communicates directly, clearly and with integrity, across all levels. Crafts and delivers timely, impactful communication using multiple modes to impart a clear understanding tailored to the specific needs of all audiences.<br><br><strong>AN EXPERIENCED INFORMATION TECHNOLOGY EXPERT</strong><br>In addition to the above leadership competencies, this executive will bring exceptional IT leadership experience, and is a proven builder and doer. The ideal candidate will be experienced in the following:<br><br>•<strong>Navigating complexity</strong>: Extensive experience and demonstrated success in technology including senior leadership within complex organizations that operate with distributed ecosystems in non-profit, corporate, or consulting settings.<br>•<strong>Innovation</strong>: Experience leading the development and execution of effective and innovative information technology strategies that leverage emerging technologies including enabling technologies, digital trends and infrastructure advances that support the achievement of evolving business strategies. Ideally this includes experience in managing Cloud environments, modern development (DevSecOps, CD/CI pipeline, Automated Testing, etc).<br>•<strong>Infrastructure</strong>: Experience leading infrastructure and operations technical services for all IT technology domains, including PCs, networks, telecommunications, servers, security, help desk, etc.<br>•<strong>Building Partnerships</strong>: Deep experience building strong external partnerships with vendors and other partners across the technology industry. Demonstrated ability to build alignment grounded in shared values and goals and develop relationships that support industry leading performance and strong return on investment.<br>•<strong>Data Analytics</strong>: Experience building an enterprise level data analytics capability to service multiple functions across complex, decentralized, organizations.<br><br></div><div><br><strong>Location &amp; Travel</strong><br>The successful candidate must be based in or willing to relocate to Chicago, Illinois, and will be expected to be in the Feeding America office 2-3 days per week.&nbsp;<br><br></div><div>Additionally, the successful candidate will be willing and able to do a moderate amount of domestic travel (~20-30%).&nbsp;<br><br></div><div><br><strong>Compensation &amp; Benefits</strong><br>The salary range for the Chief Information Officer role is <strong>$300,000-350,000</strong> and will be based on the successful candidate’s skills and experience. In addition, there is a target bonus of 15%.<br><br>This is a permanent, full-time, exempt position and is eligible for Feeding America’s comprehensive benefit package.&nbsp;<br><br></div><div><br><strong>Contact</strong><br>Koya Partners has been exclusively retained for this engagement, which is being led by Cheryl Stevens, Whitney Ambrose, and Claire Hunt. Express interest in this role by filling out our Talent Profile or emailing the search team directly at feedingamerica_CIO@koyapartners.com. All inquiries and discussions are strictly confidential.<br><br>Koya Partners l Diversified Search Group is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email NonprofitSearchOps@divsearch.com. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.<br><br><br></div><div><em><br>Feeding America recognizes and values diversity. Our goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need. We encourage individuals from historically under-represented communities and individuals with lived experience of hunger to apply.<br></em><br><em>Feeding America participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.<br></em><br></div><div><em><br></em><strong><em>About Koya Partners | Diversified Search Group</em></strong><em><br><br>Koya Partners, a Diversified Search Group company, is the nation’s premier search firm dedicated to mission-driven leadership. Since its founding in 2004, Koya has had an exclusive focus on mission-driven clients and was founded on the belief that the right leader can transform an organization and have a deep and measurable impact on our world. Koya works with nonprofits &amp; NGOs, responsible businesses, and social enterprises in local communities and around the world.<br><br>Diversified Search Group is consistently recognized by Forbes on its top 10 list of “America’s Best Executive Recruiting Firms” and is an industry leader in recruiting transformational leaders for a changing world. The firm is deliberately different in its approach, with best-in-class teams who have decades of experience in cultivating inclusive leaders, understanding the dimensions of diversity, and building equitable teams.<br>Learn more about Koya Partners l Diversified Search Group via the firm's website.</em> &nbsp;</div>

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