Practicing the Way is hiring a
Remote Audience Care Associate

Are you passionate about welcoming people into deeper formation with Jesus through thoughtful, pastoral care in digital spaces?

The Audience Care Associate will be the caring, pastoral presence behind our email and social media communications. You'll respond to people who reach out with questions about our resources, prayer requests, technical support needs, and spiritual formation questions. This role is about ensuring that every person who engages with Practicing the Way feels genuinely welcomed, heard, and supported in their journey of apprenticeship to Jesus. You'll help us maintain our commitment to hospitality and presence with the hundreds of people who reach out to us each month across various platforms.

Committed Apprentice of Jesus: Your lifestyle reflects the lifestyle of Jesus, and you are continually arranging your life around being with him, becoming like him, and doing what he would do if he were you. You are an active member in a local church, and affirm our Statement of Faith (as an integrated auxiliary of Bridgetown Church, we share our statement of faith).

Pastoral Heart with Written Clarity: You have a genuine care for people and can express warmth and theological sensitivity in writing. You know how to balance being welcoming with being clear and helpful.

Systems Thinker: You notice patterns and can think about how to improve processes. You're comfortable with templates and systems while maintaining authentic, personalized care.

Self-Directed and Responsive: You can work asynchronously with minimal supervision, prioritize effectively, and respond to people in a timely manner. You're comfortable managing your own workflow.

Spiritually and Emotionally Mature: You can engage with people's pastoral and spiritual questions thoughtfully, knowing when to offer guidance and when to escalate to team members with more experience.

Employment Type: Part-time employee
Time Commitment: 10-15 hours per week, primarily asynchronous
Location: Remote
Compensation: Hourly ($15-$20/hr) (Note: at Practicing the Way, we're always trying to balance generosity and fairness as we think about compensation. But as a nonprofit organization, we can't always offer the highest salaries, so we'd encourage you to consider that as you apply. We'll talk about compensation shortly after the application stage.)

Skills & Qualities We're Looking For (Acts 6:3)

Qualifications:

Qualities of the Ideal Candidate: