<div><em>Discover your own story while helping us empower others to tell theirs through our video software.</em></div><div>Renewed Vision is growing! We need some first class individuals to help us achieve our goals. With the success of our products, the opportunities abound. We’re very excited about our future and are eager to expand our team with passionate individuals looking to make a difference. Working with Renewed Vision will be fun, fast paced, challenging and rewarding. A complete set of benefits will be available to all full-time personnel and salaries will be market competitive and based on level of experience. Not all positions are needed immediately, but are listed here in case an exceptional candidate is discovered.</div>

<div>As a Renewed Vision <strong>Customer Service and Support Representative (Tier I)</strong>, you will be an outgoing individual with good interpersonal skills to handle sales and support calls/chats, customer and reseller training, and other tasks to meet our growing needs. Support is a critical component of our company and we are committed to providing world-class support to our users. User support representatives respond to emails and online chat requests for technical support. Also, you will schedule phone calls and screen share sessions to assist in solving a customer's problem.&nbsp; This role will be Sunday-Thursday with hours based on your location.&nbsp; If you have a Production or Support background and enjoy helping others by education or solving their problems, we’d like to meet you.</div><div><br><strong>Roles/Responsibilities:</strong></div><ul><li>Answer incoming communication and troubleshoot customer technical problems with our software products and other hardware</li><li>Put customers at ease and help them solve their technical problems quickly</li><li>Use time management skills to prioritize customer calls and quickly address all customer technical problems</li><li>Improve customer references by writing and maintaining documentation</li><li>Assist customers with their deployment, configuration, problem triage, and troubleshooting of our software products</li></ul><div><br><strong>We want people who:&nbsp;</strong></div><ul><li>Like to help people achieve their best</li><li>Have used ProPresenter and/or other Renewed Vision products in live productions</li><li>Know general computer troubleshooting strategies</li><li>Understand video production workflows and industry terms (such as camera signals, switchers, keying, and video compression)</li><li>Are critical thinkers and problem solvers</li><li>Can express themselves well with the written word</li><li>Can type quickly</li><li>Has a drive and ability to make processes more efficient</li></ul><div><br><strong>We really want people who:</strong></div><ul><li>Have experience working in a production environment, with a deep knowledge and understanding of how Renewed Vision Products (ProPresenter, PVP, Pro Video Sync, Scoreboard) are used in production environments.</li><li>Have customer Service related experience in a written format</li><li>Ability to work both independently and within a team with minimal supervision.</li></ul>

Support Representative

<div>As a Marketing Associate at Renewed Vision, you will play a crucial role in supporting our marketing efforts, helping to ensure that our products and services reach the right audience with maximum impact. This position is ideal for someone who is highly organized, detail-oriented, and passionate about marketing, with a strong understanding of HubSpot.</div><div><br><strong>Key Responsibilities</strong></div><ul><li>Assist in the planning, execution, and monitoring of marketing campaigns across various channels, including email, social media, and content marketing.</li><li>Maintain and update marketing databases, ensuring data accuracy and integrity.</li><li>Contribute to the creation of marketing content, such as blog posts, social media posts, and email templates.</li><li>Utilize HubSpot to manage marketing activities, including email marketing, lead nurturing, and reporting.</li><li>Provide administrative support to the marketing team, including scheduling meetings, coordinating with vendors, and handling other tasks.</li><li>Assist in the planning and execution of marketing events, webinars, and trade shows.</li><li>Prepare regular marketing reports, analyzing campaign performance and providing recommendations for improvement.</li><li>Work closely with other departments within the organization to ensure alignment on marketing initiatives.</li></ul><div><br><strong>Minimum Requirements</strong></div><ul><li>Bachelor’s degree in Marketing, Communications, or a related field or commensurate experience</li><li>Experience creating copy for distribution from a business or organization</li><li>3 years proven experience in marketing, with a strong understanding of marketing principles and best practices.</li><li>Proficiency in HubSpot, including email marketing, lead nurturing, and reporting.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and time management skills.</li><li>Attention to detail and ability to work independently.</li><li>Proficiency in Microsoft Office or Google Docs</li></ul><div><br><strong>Nice to Haves</strong></div><ul><li>Experience with Webflow or other content management systems (CMS).</li><li>Experience coordinating marketing events and webinars.</li><li>Familiarity with the use of analytics tools for reporting and optimization.</li></ul>

Marketing Associate

<div>As a Renewed Vision <strong>Core Software Engineer</strong>, you will develop the infrastructure and working technologies that power our platform.</div><div><br>You love working on the parts of an application that are invisible to the user but make everything work. You realize that different programming languages have their place in a complex tech stack and are comfortable working with the language best suited for the job. You are comfortable working without all the details, knowing that part of the process is discovery, which drives innovation. You prioritize memory safety and concurrency to ensure the creation of dependable and high-performing applications across a variety of projects.</div><div><br>We are looking for individuals who possess the following skills:</div><ul><li>Proficiency in developing applications using Rust and modern C++</li><li>Experience in building libraries that can be utilized across multiple platforms</li><li>Ability to pay attention to details while understanding the significance of timely updates</li><li>Understanding of when to prioritize refactoring and when to defer it</li><li>Consistent willingness to learn and grow both personally and professionally</li></ul><div><br>Additionally, we highly value individuals who:</div><ul><li>Are skilled in another programming language such as C# or Swift</li><li>Possess exceptional written and verbal communication skills</li><li>Take responsibility for projects, thrive with loosely defined specifications, and drive towards achieving results</li></ul><div><br>Our top engineers will ideally have:</div><ul><li>Experience in writing and debugging high-performance multi-threaded libraries</li><li>Familiarity with video and audio frameworks and low-level rendering</li></ul>

Core Software Engineer | Rust

<div>As a <strong>Renewed Vision Core Software Engineer</strong> you will develop the infrastructure and working technologies that power our platform.</div><div><br>You love working on the parts of an application that are invisible to the user, but make everything work. You realize that different programming languages have their places in a complex tech stack and are comfortable working with the language that is best suited for the job. You are comfortable working without all the details knowing that part of the process is discovery, which drives innovation.</div><div><br><strong>We want people who:</strong></div><ul><li>Are experienced developing applications using modern C++ or Rust</li><li>Have experience shipping libraries that can be used on multiple platforms</li><li>Can focus on details while understanding the importance of timely updates</li><li>Understand the balance between refactor now vs. refactor later</li><li>Consistently seek to learn and develop both personally and professionally</li></ul><div><br><strong>We really want people who:</strong></div><ul><li>Are proficient with another programming language such as C#, Swift, or Rust</li><li>Have excellent written and verbal communication skills</li><li>Take ownership of projects, work with loosely defined specs, and drive towards results</li></ul><div><br><strong>Our best engineers will have:</strong></div><ul><li>Experience writing and debugging high performance multi-threaded libraries</li><li>Familiarity with video and audio frameworks and low-level rendering</li></ul>

Core Software Engineer | C++

<div>As a <strong>Senior Web Developer </strong>you will be joining our web team to assist in the development and maintenance of new and existing systems that enable customers to purchase and use our software with ease.</div><div><br><strong>Key Responsibilities</strong></div><ul><li>Help provide technical leadership and guidance to the development team</li><li>Architect solutions that balance functionality, performance, and scalability</li><li>Identify and address technical debt and architectural deficiencies</li><li>Evaluate and recommend new technologies and tools to improve development processes</li><li>Collaborate with stakeholders to define project scope, requirements, and timelines</li><li>Create, review, and approve technical designs and implementations</li><li>Act as a subject matter expert, providing insights and recommendations on web development best practices</li></ul><div><br><strong>Minimum Requirements</strong></div><ul><li>Comfortable taking on technical ownership of projects, or large features on highly complex projects.</li><li>5+ years professional experience as a software engineer in a work environment</li><li>3+ years Laravel/Django/Rails professional experience in a work environment</li><li>2+ years application design/architecture experience</li><li>Advanced knowledge of React/JavaScript/TypeScript/HTML/CSS</li><li>Advanced knowledge of database architecture and design</li><li>Excellent verbal and written communication skills, attention to detail</li><li>Must be able to work Eastern Standard Time hours of 9am to 5pm</li></ul><div><br><strong>Nice to Haves</strong></div><ul><li>Experience working in an agile environment, with a deep knowledge and understanding of how Renewed Vision Products (ProPresenter, PVP, ProVideoServer, Scoreboard) are used in production environments.</li><li>DevOps experience</li></ul>

Senior Web Developer

<div>As a <strong>Senior Automation Engineer</strong>, you will play a critical role in designing and maintaining our automated tests and testing infrastructure. A strong leader and technical expert, you will be the driving force behind integrating automated tests into our development workflow and mentoring the team in automation best practices. You will collaborate with stakeholders to ensure that tests can be written efficiently, run consistently, and reported accurately. You understand both how to build software systems the “best way” and when to make trade-offs.</div><div><br><strong>We want people who:</strong></div><ul><li>Have strong proficiency in at least one scripting language (JavaScript, Python, etc)&nbsp;</li><li>Consider not just the problem at hand but how their work might scale in the coming weeks, months, and years</li><li>Understand what technological and cultural components are needed to roll out automation across an engineering organization</li><li>Have proven experience managing large automated test suites and ensuring they provide a clean signal</li><li>Are driven to resolve root issues rather than re-running tests and hoping for the best</li></ul><div><br><strong>We really want people who have:</strong></div><ul><li>Proven experience integrating automated tests with CI/CD pipelines</li><li>Strong leadership and mentorship skills, with experience fostering collaboration in cross-functional teams</li><li>Successfully built automation for desktop application performance analysis</li></ul><div><br><strong>Our Best Candidates will have:</strong></div><ul><li>Experience with Renewed Vision products, live event production, or video/graphics/sports production</li><li>Expertise in turning test results into insightful and actionable dashboards with tools like Splunk or Tableau</li></ul>

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